CloakWorks installed their signature long arm kit with 6pak shocks on my TJ. Scott stayed in touch with me thru the process and suggested moving and/or replacing parts that would affect a clean install. I agreed for them to complete all suggested work and my Jeep has never driven this well before. It rides smooth, tracks straight and looks good. Cant wait to get it off road, where this system will truly shine! Thanks guys:)
I am very pleased with the service and quality of work here! Chris and Scott were awesome and everything was done as discussed and even then some. The price was extremely fair and work was amazing. I had a Metalcloak 3.5 Gamechanger lift and Rare Parts ball joints installed and can’t say enough about the level of professionalism and quality I saw when looking it over. I live 1.5 hours away and will make the drive for my Jeep needs from now on without hesitation. Highly recommend!
Great work, and great suspension lift. Very professional and great value. I will be back for lockers and re-gear.Thanks Scott.
Scott and crew are very knowledgeable and eager to help with all my Jeep needs. Blessed to have a professional shop like this near me.
They did great quality work. They did a bunch of work for me and it was delivered on time and very well done.
Scott was very helpful. He got me in fast and got the job done. Best customer service and price!!!
Amazing staff and quality work! Bring any kind of offroad rig here for top notch work and expect it done!
Overall pretty good. Over the last six months though Ive discovered several issues that show lack of attention to detail. I paid good money to have Cloakworks install a Metalcloak Game Changer lift with my own shocks provided. After a couple months driving I have noticed a few issues. First being that the bolts for the lower shock mounts were installed backwards, which resulted in my $1500 shocks being significantly gouged by the excess length of the bolt. Had they installed the bolt with the head of the bolt facing towards the shock, there wouldnt have been any interference or damage to my shocks. I discovered a similar situation with the bolts to the rear sway bar links. They installed them backwards and were hitting the brake shields on my rear tires. I reversed the bolts so the head was installed towards the brake shields and no issue. Third issue was with the rear shock mounts for my Falcon 3.3 shocks. I specifically requested that they not weld the shock mount to my axle, and only bolt it on so that I had the option to adjust the height of my shock mount in the future. They failed to listen and welded on my rear shock mounts. I can adjust the mounts if I grind the welds, but it will be a bit of work and thats not what I paid them for. Fourth issue was their lack of communication. Was difficult to reach them by phone, and email was hit or miss on the response. For as much money as I dropped in labor costs, I expected much better communication. I have yet to take a really hard look under my Jeep to see what else they screwed up. Based on what I found so far by pure chance, Im guessing there is more yet undiscovered. They are good for the most part, but seem to have quality control issues. Id spend your money elsewhere, or be prepared to look your rig over very closely before paying, or if possible just do your own work (not an option in my case).By the way... This review is no reflection on Metalcloak. Metalcloak seems to be great quality. 100% happy with Metalcloak parts and lift. Only disappointed with Cloakworks.
Good company!