My wife and I purchased a 2019 Subaru Forester this week. Bruce was very knowledgable, friendly, and helpful. It was the best car buying experience we have ever had. Bruce and Mastria Subaru helped us out every step of the way and communication was excellent. When my wife picked up the car today Bruce took time to go over what every button did and gave her a breakdown of all the features. We really appreciate the time he spend explaining everything. We will definitely be going back to Mastria Subaru for our next car.
Our lease was expiring and needed to get a new vehicle. From the second we walked in Alex Sierra, our sales person was excellent. We knew what we wanted, what we could afford and he was able to get us there. He was knowledgeable and kind. There was no pushy sales pitch and we appreciated his attention to time as we were shopping with children. Highly recommend seeing Alex if in the market for a new car! Very happy with our new lease.
I had a very positive experience with the purchase of my new Subaru Outback. Alex Sierra made me feel relaxed and comfortable. I’ve had some horrible experiences in the past with other dealerships (not Subaru). He found me the exact vehicle I wanted. He also took the time to show me how to use all the new features. I will definitely return to Mastria and Alex for future purchases.
My husband and I highly recommend shopping/buying at Mastria Subaru in Raynham. We had Alex & he was absolutely amazing. Very down to earth, charming, fun & really understanding. We honestly went to a lot of car dealerships and Mastria Subaru was by far the best experience we’ve ever had shopping for a car. The experience was truth fun & relaxing. 10 out of 10!
The manager helped me first & was excellent to work with for my budget.I have been looking for a specific jeep for well ober a year & they helped make it happenAlex was outstanding every step of the way. Very patient & took the time to explain everything. No hassle w/negotiating.Finance guy was great w/explaining the process.Alex also followed up with me a couple days later & also answered my questions via text quicklyI would highly recommend this dealership for used & new vehicles
Its one of the only dealerships that make the customer become there number one priority. Alexs at the dealership treated us like family and not just like a customer. Easy and full of information towards my wife and I. There attraction to detail was great. If your looking for a great car experience Mastria is your place.🤗👍👍
If you need a new car or are thinking of trading in your car, you need to talk to Bruce! He not only helped me find a car I Love, but walked us through how to trade in our precious car. Bruce checked on us, gave great support and helped me setup our Subaru Starlink. Even when I messed it up. He showed me how to use my new car and I am so happy with my purchase. I can even start my car using phone! Ive I love .y Forester, never thought I would own a Subaru?! My husband and I will get another Subaru and we will go back to Bruce for sure!
If you’re looking for a Subaru, or any car for that matter, I highly recommend Mastria Subaru. I had the pleasure of working with Alex and couldn’t have asked for a better salesperson. He was upfront and honest about inventory from the start of our conversation and sat with me until I found what was looking for. My situation was unique at best and I needed a car that day. I am not an easy customer and he found a great car for me that I drove off the lot that day. He was friendly, calm, patient, professional and not the least bit pushy. And he moved me out of the way when someone almost ran me over in the parking lot so he gets bonus points for that. In all seriousness Alex is the person to ask for at Mastria. He’ll take care of your needs.
Alex was a pleasure to work with. He heard our needs and was able to accommodate us no problem. Everything about buying a new car here was painless and easy. 10/10 would recommend.
I just got my new Forester and I love it! Buying at Mastria was a great experience. Alex was my sales person and he was pleasant, informative, and most importantly to me, not pushy. He kept in touch with me about the status of the delivery and was understanding when I had to reschedule the day to pick it up. He went over all the features on the car and even set up my Bluetooth! I highly recommend going to Mastria and asking for Alex Sierra!
I had a very painless experience buying a new 2021 Forester. It genuinely seems like a good crowd at this place. I didnt feel pressured, didnt feel like I was getting fast-talked. Bruce was very patient and thorough and stayed past closing time to help make sure I understood everything about my new car. I would definitely feel comfortable doing business here again.
Bruce is a true professional with a very cordial demeanor. He made the experience of purchasing a vehicle smooth and transparent. There were no surprises or gotchas. Bruce was always available for me during the whole process whether on site or via text. I highly recommend you pay him a visit if youre in the market for a new or used car.
My fiancé and I had a great experience buying our new(to us) Subaru Forester this week. I came into Mastria after looking everywhere for two weeks for an available Subaru. Bruce was very pleasant, helpful and respectful of our budget. We really felt like he wanted us to find the right car for us that we loved, not just to make a sale. Bruce allowed us to take our time, talk and think about our purchase before making it. We didnt feel rushed or pushed into anything, which was different than what we had experienced elsewhere. We will definitely be returning to Subaru Mastria (hoping to work with Bruce) when the time comes for our next car.
After 16 years of service, our 2005 Forester reached the end of the road. We’ve always been fans of Mastria Subaru so that was the first place we went. Thanks to our salesman Bruce, his manager Chris, and our buddy Jimmy in the service department, we are now the proud owners of a 2015 Forester. We’re Subaru owners for life.
I had a wonderful experience with Mastria Subaru. My sales person Bruce was so helpful, very nice and clear with me throughout the process of buying a car. This was my first time going to a dealership to buy a car and I am thankful to had Bruce as a sale person and assist me in the process. I love my Subaru Legacy!! This was a positive experience! I recommend Mastria Subaru 100%. And ask for Bruce.
I have had my absolutely beautiful Forrester for 3 days, I am in love! Bruce was superb from start to finish. I was very apprehensive about purchasing a new car. I am a widow and had never done this alone before. I never felt pressured by Bruce. He was kind and patient, he listened to me and helped me make the best decision for my needs and budget. I highly recommend Mastria Suburu and Bruce, I had an excellent experience and am driving a great new car.
Alex Sierra was great to work with. He was friendly, respectful and patient. He was not pushy and wanted to help me find what I needed.I was also happy that no one “above” him came out to encourage him to apply pressure, as happened with other dealerships I visited.
Had a great used car buying experience at Mastria Subaru purchasing a Subaru Outback. Alex Sierra was awesome to work with- made the whole experience smooth, non-stressful and pleasant. Alex went above and beyond and delivered the car to me, which was really helpful and amazing customer service. Ive definitely had negative and stressful car dealer experiences before but am grateful my experience at Mastria was so smooth and would definitely recommend to anyone. My used Outback looks brand new and Im really excited for lots of adventures to come.
When I walked into the dealership, I was tense and nervous. I couldn’t really relax. Alex Sierra took those things and booted them out the door. He was easy going and knew what he was talking about, making the process smooth. He kept me in the loop about everything that was going on with the car and answered any questions that I had. I left the dealership today with the car and a smile on my face. I knew I made a good choice, one that will benefit me for years to come.
We recently bought a brand new vehicle at this dealership. We have never been so happy with the car buying process. We even traded in a vehicle and got an awesome price. We were in and out of the dealership in no time and there was never any pressure whatsoever put on us to purchase. There was minimal haggling and no games at all.If youre searching for a vehicle, I would recommend this dealership with much enthusiasm. Our salesman was the best do make sure you ask for Alex!!! I promise you wont regret it.
I had a wonderful experience at Mastria! We had the quickest and most efficient process while purchasing a used Subaru. We had Alex, and he was incredibly helpful, honest, and gave us the best deal. We live an hour and a half away and would definitely make the trip back to Mastria for our next vehicle!
My husband and I had a wonderful experience purchasing a brand new car here. We were in and out in no time and the process was very simple. Alex Sierra took the time to help me to pair up my phone to the new car, explained all the buttons, and answered all my questions comparing the features and options on several different models. Thanks so much!!
I had an amazing experience with Mastria Subaru. My sales person Alex Sierra was attentive, knowledgeable, and transparent with me throughout the entire car buying process. Mastria Subaru was the only dealership I’ve been to where I didn’t feel pressured to buy a car, it was quite refreshing. I’ve been telling everyone I know about the positive experience I had with Alex. Bottom line, if you’re interested in a Subaru go to Mastria and ask for Alex!
This was the 2nd time dealing with Alex from Mastria, first was a lease and now a purchase. He is quick to respond and knows his car details. The service team there is also great and always pleasant to deal with.
We came here looking to buy a used car we found on car gurus. The process went very smoothly. They did not pressure us to look at other cars and was able to help with Credit application. They were very transparent about the terms and went the extra mile to make sure we were able to get what we went there for. All staff were excellent, especially Bruce who was our sales associate. He kept us informed through the entire process and was very pleasant to work with. Definitely recommend this dealer and Bruce for all of your car buying needs.
I hadnt bought a new car since 2006 so you can only imagine how cars have changed since then . My husband and I were intimidated with all the technology in all the autos now in 2021, example my husband has a cassette player in his car lol. We had a great experience buying our new forester.we had Bruce and I was so happy we got him after reading reviews of this dealership Bruce has excellent reviews and I have to say he lived up to all those fabulous reviews. He is so patient and believe me we were a challenge not knowing how to use the new technology and having to choose the right car . He is a very easy going salesman and a real nice guy you will enjoy your experience the very moment you walk on the lot. Love my new forester!!!
Craig was great!! He made the entire experience easy and comfortable..
Im so excited with my Toyota Highlander that I found at Mastria Subaru. Jwana the sales associate was so helpful with all the info in regards of my car because she dealt with the previous owner. All and all. Im super excited with my new vehicle and the service from Jwana to the finance department was a great experience. Great service from both. You guys are the best and thank you again.
For the service department! This is the worst dealership in the world, no one answer the phone, overpriced, bad quality, try to call them how long will it take you to reach them. Drive to another Subaru dealer for your time and for your safety therefore bad customer service means bad service quality for your car
Got into a new lease this week- Craig was awesome! very nice, and listened to everything that I wanted. Everyone worked with me to get the best deal I could! Thank you Craig and everyone at Mastria Subaru!
I went to mastria Subaru and purchased my first car. I’ve never had one in my name before so I had no idea what I was doing! Alex Sierra was absolutely outstanding helping me figure things out and become the owner of the car I had my heart set on. If I ever had to go back for some reason I would. Thank you for all your help!! I recommend them to all my friends now.
I was working with Alex, and it was no less than fun. He was very informative, relaxed and not pushy through the whole process. He was available on the phone and in person when needed. I truly recommend Mastria Subaru, its a professional dealership and a super friendly environment. When you go there, ask for Alex!
Worked with Alex S. on an Outback Purchase - Alex was very personable and knowledgeable. Process from beginning to end was very smooth. I would highly recommend visiting Mastria Subaru and asking for Alex S. if you are in the market for a New or Used Subaru!
This dealership is great. The salesman, Alex, is honest, reliable and knowledgeable. He made buying a new Forester a pleasant experience.The service department is trustworthy and professional. I have been a customer of this dealership for over eleven years. The best.
Beyond great customer service! Bruce was super helpful and caring! :)
Very impressed, everyone was super friendly and helpful. Bruce helped me pick out an awesome car and made the process really simple and enjoyable
I had a great experience when it came to buying my 2022 Outback. Alex was very helpful in explaining the features & benefits of this vehicle which made my decision easier to stay with Mastria. A couple days after I had the car I had a couple questions, so after calling Alex he said to stop by after work so we could go over some of the questions that I had for him. This is in my opinion how people in sales build good customer relations. Thanks Alex!!
If you are looking to buy a care I highly recommend going to Mastria Subaru and ask for ALEX! I recently purchased my second car from this dealership and I plan to purchase my third car from Mastria b/c I have not had a bad experience there. Alex was great he answered all my questions thoroughly and I never felt as though he was man-splanning to me and was very straight forward especially when it came to the price of the car, which was very refreshing! When buying a car you want someone that doesnt beat around the bush and works hard to make sure you are happy with the car. Soo if you are in the market for a Subaru go to Mastria and ask for ALEX and you wont regret it! (Also the service department is the BEST so you will be taken care of the whole time you have the car not just at the point of sale!)
The whole process of getting my car here was so nice and simple. I worked with Bruce and I could not think of a single negative thing to say about him. He’s a very nice family man and we talked about each of our times spent at URI. Ask for Bruce if you go here for a car. He will help you get what you want!
I had a great experience at Mastria Subaru. Alex did an excellent job working with me to find the best car to fit my needs. The process went extremely smooth. I will definitely refer my friends here.
Bruce over at Mastria took excellent care of me. He spent hours helping me narrow my choices down and now I have the perfect car for my lifestyle. I can’t say enough good things about my experience. 100% above and beyond, and even now after the sale is complete the service was impeccable.
My experience here was phenomenal. Bruce had helped me out along the way. He was very informative, pleasant, and easy to talk to. I felt very comfortable here compared to other places that can make you feel pressured to buy. If you want a smooth/stress free process in buying a car then Mastria Subaru is the place to go for sure. Thank you guys for everything! :)
Bought my first car here and it was all a very easy process. My sales representative Jwana helped me out SO MUCH! I can’t thank the team enough for helping me find the car I wanted, test driving a few different ones, and helping me with all the financial questions I had. I even got to trade in my old car for some money down on my new one. Would definitely recommend to anyone car shopping and looking for experienced and helpful people!
I had a very enjoyable experience buying my new car. Everyone that was involved in the process was friendly and knew the details of the cars inside and out (literally) and was able to explain whatever was needed, clearly and to the point. Im so happy with my car. I highly recommend Mastria. Special thanks to Alex for all the help!
Had a great experience at Mastria Subaru. Salesperson Jwana was personable, helpful, and direct. Buying a car is an intimidating process, and the people at Mastria Subaru made it very easy.
I had a great experience buying my 2021 Outback. Alex Sierra was so helpful and informative. He patiently answered all my questions, and is available by phone, text or email. I highly recommend.
Buying a car was always stressful for me. My experience with Bruce at Mastria Subaru was great. He listened to what I needed and wanted in my next vehicle. His expertise helped me select the perfect car for my lifestyle. No stress at all!!
Bruce was very helpful in assisting me with my purchase of a new Crosstrek, he spent time explaining each vehicle and what they had to offer. He always answered my calls promptly and went above and beyond setting up all the electronics in the new car. The manager Chris was welcoming and helpful, would recommend this dealership to anyone.
I worked with Craig and had a great experience. He was extremely helpful and was able to help me find a car after a month of looking at many dealerships. I highly recommend this dealership. Friendly, efficient, and helpful.
Great dealership - friendly, helpful and honest staff. Be sure to ask for Bruce if looking to buy, he knows his stuff and is willing to work for you.
I had the pleasure of working with Alex Sierra @ Mastria Subaru.There was no pressure to buy and the process went smoothly. He was friendly, knowledgeable & listened to what I wanted in a new car. The first car he showed me was the one and I am so happy with my Forester! This was the best car buying experience I’ve ever had. If I could give Alex more stars I would!!
Alex was awesome! Super friendly and provided a smooth experience! I’ll be sending everyone his way!
Alex Sierra was amazing. I knew exactly what I wanted, so he ordered it for me. When u went to pick up my new Subaru Crosstrek he went over every feature. He explained things I never knew about Subarus. So Alex my new Subaru SHADOW and I thank you very much. Now my commute to work is the best part of my day!
Came in looking for a specific, advertised car, it wasnt a bait car, which is refreshing as i dont like driving 2+ hours, only to be told the car Im looking for sold a free minutes ago...Alex was extremely helpful, and made the whole purchase experience quick, and painless... very friendly.
We were extremely busy and left our decision to buy or lease until the very end of the month but Mastria Subaru was able to complete our transaction quickly and easily. A big Thanks to Bruce for his help! We have bought all of our vehicles from either Mastria GMC or Mastria Subaru and will most likely continue to do so.
We had such an amazing experience purchasing a new vehicle. Alex is absolutely amazing! He was extremely helpful and made the purchasing process so stress-free! I would absolutely recommend them!
Bought my first used car, 2018 Subaru Impreza, from this dealership. The sale went smoothly and the salesman, Bruce, was able to work with my work schedule to make it happen. Their finance guy was very knowledgeable as well and they offered me a fair price on my ancient Forester that I traded in. Good experience.
Very positive experience. I work with my salesman Bruce, who I have purchased 2 previous cars from. He is very friendly, genuine and knowledgeable in his profession. My experience was all positive and did not feel pressured. I am satisfied with my experience.
I had a really great experience working with Bruce and the rest of the team at Mastria Subaru. They helped me to buy my first car and gave me all the information/help that I needed. I would 100% do business with this dealership again!
Excellent experience working with Jwana, Husan and Tony. Mastria Subaru was the best dealership I have dealt with. I couldn’t have asked for a better experience.
All-around great experience. 10 out of 10 would recommend Bruce
The whole process of getting my car here was extremely easy. I worked with Alex Sierra and I could not think of a better person to guide me into this process.You should defiantly ask for for Alex if you go there for a car!!Thanks Mastria Subaru
Bruce was amazing, and made the entire process painless. Plus if Kristen approves, you know theyre doing something right! 10 out 10, highly recommend.
We recently bought a car from this location and worked with Alex Sierra. He made buying a car such an easy and smooth process! He was very responsive via email/text and worked with us on securing the purchase before we drove to Raynham.On the day we went to pick up the car, Alex was extremely helpful. He walked us through all the features of the car and explained different options and add-ons. He was thorough without being pushy and very efficient! In total, we only spent 1.5 hours at the dealership before driving away with the new car.If we ever need to buy another car, we would definitely come back and work with Alex again.
Great place to buy a car. Everyone was pleasant and My salesman Bruce made it very easy for me and was very helpful answering all my questions and finding me the best deal. I highly recommend them.
Bruce and the whole team at Mastria Subaru took great care of us. From Jimmy in the Service Department who sent us a complete video of the issues with the 2013 Subaru we bought off of craigslist, to Bruce and Chris with the Sales department who gave us a great price with it as a trade in on a new 2022 Subaru outback. With the shortage of new vehicles these days, they even worked hard to call around to trade a new white outback they had received for the blue one that we wanted. They took the time to walk us through all the features of the new car, and helped us make the best of buying a lemon off of Craigslist. They can count on our future business.
I purchased a used vehicle from Mastria Subaru a few months ago and am very pleased with my experience overall. I had a couple concerns about the vehicle after I already purchased it and their sales manager helped get them resolved and demonstrated Mastria’s commitment to customer service. I would definitely shop here again.
Chris(GSM), Bruce(Sales) and Husan(Finance) were all great to work with. They helped me get into a new lease and I love my new 22 Legacy. They helped me get my payments lowered and were no hassle, no pressure to work with. I 1000% recommend working with them and Mastria to everyone I know, such a breath of fresh air from other establishments that Ive worked with in the past.
I had an excellent experience with Alex and the rest of the staff at Mastria Subaru. Alex was knowledgeable without being pushy and made sure the car I bought was the right fit for me. He answered all my questions and was great to work with. Everyone else I interacted with was professional, helpful and courteous. I highly recommend them and understand why they were so highly rated on Car Gurus.
Was able to negotiate the out the door price online. So I just had to sign the paperwork when I got to the dealership.They also left all plastic covers on like I asked them to.Overall a great buying experience and would purchase again through them.5 star all the way around.
I had a great experience buying my Outback at Mastria. Alex Sierra was professional and helpful without being pushy. He answered all my questions and gave me a thorough introduction to my new car. Everyone at the dealership was accommodating and friendly.
The best car buying experience I have had. Thank you to everyone who helped at Mastria Subaru. You all are great and caring. Thank you Jwana, Tony and the finance manager.
Salesman Bruce at mastria subaru helped my wife and I with everything. Very smooth process great team over there. Bruce was very considerate with all are needs, very responsive. Now we own are very first subaru impreza. Happy customers. Thanks again bruce.
Had a wonderful experience at Mastria Subaru. Working with Joe Wilkerson and Bruce Grabet was very straightforward and they treated me like family. Bruce assessed my needs and helped me make an informed decision without ever pushing features I didnt need. They really went the extra mile (pun intended) to find me the car I wanted, with the features I wanted, in the color I wanted, at a great price. I would highly recommend working with Bruce to anyone.
I had been on a rollercoaster ride with two other dealership over a 3 week period. When I saw the Crosstrek I wanted at Mastria, I gave them a call and made the trek down. It was an hour ride on a Friday afternoon but worth it. I was able to trade my truck in and drive home in my new car. Thank you Jawana B, David G and everyone else at Mastria. It was a pleasure working with you and thanks for staying past closing to get everything done.
Thank you Jwana. Always a pleasure
I was looking to buy a WRX for my son. Visited many other Subaru dealers but they didnt feel like a good atmosphere. Everyone seemed pushy and judged me on way I came in dressed. I usually dress like a bum on purpose just to see how I would be treated.Bruce was great from start to finish! I came in he fulfilled all my needs. Kept his promises to me, which nowadays is very hard to find a person who does that.2nd car I bought from Mastria. 1st was a Kia. The dealership is great!! No pressure at all from Bruce. I was in and out with the car in only a couple of hours.i would definitely recommend Bruce and the team at Mastria.My son loves his new toy. Now he can match my toy!!. Thanks Bruce!!
Buying a new car rated at the same level as getting a root canal on our list of things we try to avoid… until now. Bruce @ Mastria Subaru / Raynham made the whole process easy. He was very professional, personable and patient. In our continued-Covid world, he was able to get us into the exact car we wanted within the expected timeframe. He was very communicative throughout the process, and we were/are comfortable reaching out with questions. We highly recommend Bruce and look forward to working with him in the future.
Bruce was great, if u looking for née car ask for Bruce he’s friendly and patient, the important thing was no pressure at buy a car
Visited Mastria Subaru to look at the Forester and I was pleasantly surprised with the total experience. Bruce was extremely knowledgeable about all things Subaru and was kind and courteous through the whole process. No heavy sales pitch, and no pressure to buy. He gave me an honest and fair price on the car I was interested in, and also on my trade in.As a first time Subaru owner, I would highly recommend Mastria Subaru, and ask for Bruce. 😉
This was my first time buying a car for myself. My experience at Mastria couldnt have gone smoother. Bruce was who helped me and he really seemed to care about what i was looking for. He was very up front and genuine. He was true to his word and was very good about breaking down the entire process of buying a car. The whole place had a family vibe to it and everyone seemed trustworthy. I went to a few other dealerships before Mastria and have to say that this was the only place that made me feel like they werent just trying to take my money. Id absolutely recommend them.
I worked with Jwana, Husan and Tony. They were a great team. Helped me get the car I have wanted. They made the experience enjoyable and fun. I will tell friends and family to buy from them . Thank you
Great experience working with Alex Sierra. I found him to be very knowledgeable and he was able to answer all questions to my satisfaction. Alex kept me posted every step of the way involving the new auto purchase. I will certainly recommend him to my friends! Alex made car buying an easy, hassle-free experience!
Alex was very professional, friendly and knowledgeable. He was respectful of my needs in choosing a new vehicle. He addressed all of my concerns and I drove away with my new car and a smile on my face. Thanks Alex
I had a phenomenal experience at Mastria Subaru! Bruce was the best! He was friendly, knowledgeable and helpful. I did not feel like I was being pressured into anything; in fact I felt like I was being taken care of. I LOVE my new car and will definitely be a repeat customer! :-)
Great experience with Jwana in sales and the service department . I will keep going to Mastria Subaru
First time Subaru owner here. After months of research and visiting dealers, I landed at Mastria. They were very helpful from the start and answered all my questions quickly. Their prices are good and competitive. Super happy with my purchase. Bruce was awesome during the whole process. Always available to help and guided me through everything. Definitely would recommend!
Alex was very professional and polite. He made the whole process enjoyable.
Great Experience! First time Subaru owners, and we are very happy with our purchase. Our experience with Bruce couldnt have been better. He was informative, very knowledge, and extremely helpful. Thanks Bruce and Chris for a great experience!!!
Bruce, Chris and Hasan are all wonderful to work with go above and beyond to get you in your best suited vehicle. The service department is also wonderful and does their best to accommodate.
I bought a 2019 forester, with the help from Bruce. He made the transaction a smooth process He was a pleasure.to work with. I would highly recommend going to him for a new vehicle. Thank you, Bruce!!!
Had a wonderful experience with Bruce. He made the car buying process easy and smooth. We are so grateful to have our dream car now thanks to Bruce!
Excellent experience buying a new Forester from Alex Sierra. I knew exactly what I wanted, including keeping the process as simple as possible. Alex understood, got me the car that met my needs at a fair price, took care of grounding my leased vehicle, and arranged for a loaner while I waited for the new car to get registered and delivered. I went to Mastria because I had had my other Subaru serviced there and everything went well. I recommend the dealership.
Alex was great to work with! Process was easy and painless.
About a couple months ago, I came in to buy a car. Wasn’t really sure what I was looking for and being a female I was nervous of being taken advantage of or being pressured into something I didn’t want. Alex was the one who put me into a car that I absolutely adore and it’s the perfect car for me. He was kind and welcoming and never tried to go above my price range or push me into a car I was not interested in (unlike ocean Honda). He also really took his time to explain everything to me and was just overall fantastic! Highly recommend him and this dealership!
Alexander Sierra was just a wonderful salesperson. He was so patient and kind to me especially when showing me all the features of my new Touring Forester. Being older this technology is a challenge for me to grasp right away. After the sale I called him several times with more questions and he was again so kind and patient with me. I would rate Alex a 10 star salesperson and I would buy a car again from him and from Mastria. This was my second Subaru from Mastria and Mastria was wonderful when I bought my first Subaru 7 years ago and the service department is amazing. I am likely a Subaru owner for life - I just hope it is a long life!
After months and months of searching for the perfect SUV for me I finally found it at Mastria Subaru of Raynham! Alex was great and very friendly. He listened to what I wanted and wasn’t pushy at all. He even stayed almost 2 hours after closing time in a snow storm so I could test drive everything I was interested in! I ended up purchasing a Honda Pilot and I love it! I will definitely recommend Mastria to anyone looking for a new car!
We have bought several Subraus here including 3 from Jwana. She is the best! Always professional, knows her Subarus, quick to answer phone calls and emails with no pressure ever. We highly recommend Jwana and Mastria Subaru!
Their service department is to be avoided at all costs. Just the classic nonsense. Brought my OB there for a simple oil change. The car is in literally perfect condition, but is now off warranty. They did the oil change but also took a video claiming the car needed $3k of work. I would have done it — I always keep cars maintained properly no matter what — but i wanted a 2nd and 3rd opinion. I took the car to two of the best independent shops that I know. Each of them put the car up on their lift and carefully examined everything and said it was one of the cleanest outbacks they’d seen and needed exactly zero work. They laughed at the video. I don’t trust Mastria and won’t go back there.