user
Pennington Designs
720 N Eureka St, Redlands, CA 92374, United States
Appearance
Pennington Designs

Comments
Al
Review №1

Great place to get everything you need with friendly service!

Mi
Review №2

I recently had the pleasure of working with Pennington Designs in recreating a t-shirt that a friend of mine had bought back in 1995 at the New Orleans Jazz Festival. The shirt was an original art design and Pennington absolutely nailed the recreation. I was helped by Ashley, whose professionalism and bright smile made the experience that much better. Other places I considered all wanted to do a minimum of 25-50 shirts when I was only looking to do 5. Ashley worked with me on exactly what I wanted and kept me informed throughout the process. I would highly recommend this business without any reservations for anyone who has design needs. Thank you Pennington Designs and thank you again Ashley!!

Ni
Review №3

Excellent company with fantastic turn around and customer service. We are in Louisville, KY and looking for a very specific shirt and design for an upcoming conference and could not find what we were wanting. Never would of thought it would take a company all the way in California to be able to bring to life what we were looking for. Richard and his team were fantastic to work with and delivered on every promise. I highly recommend them.

De
Review №4

Pennington Designs has been quality since we have started working with them 2 years ago. We initially started out with a small order of about 12 items, mostly shirts and a few hats. After receiving the order, we appreciated the quality. Fast forward a year and trying other print shops (we like to spread business around), and Pennington still stands strong among the crowd.Penningtons gives us a peace of mind because even though there may be cheaper alternatives, we know they will deliver a quality product, in a timely manner, and at a reasonable rate. Thanks Ashley and crew, we look forward to our continued business with you!

Ta
Review №5

They did an excellent job. We had buttons made with my moms picture on it for her Memorial and they came out better than we expected. They did a really professional job like the have been for years.Thanks Pennington for helping us have a good day

On
Review №6

Simply THE BEST! They always do a perfect job and theyre always nice to work with. Ashley is great and comes through for us when were in a pinch and need to pull off a miracle.

jo
Review №7

Quality work! Great communication! Richard and Ashley definitely went the extra mile to make sure all of the details were met.

Mi
Review №8

Everyone at Pennington Designs is so friendly and helpful. They cleaned up my logo and printed my business cards. Shannon was very helpful making my design really pop so im having them print my brochures.I highly recommend Pennington Designs!!!

La
Review №9

They do awesome work with a quality that is second to none. Worth the few extra bucks.....you get what you pay for. If you want a quality finished product with an actual human being to walk you thru the process and answer you questions....look no further. Great Value!!

Ca
Review №10

Pennington Designs is by far the best printing service, graphic design, and screen printing & embroidery company ever! Very great service. Shout out to the lady that helped me, Dakota! Pennington Designs, she needs a raise or a promotion!!!Thanks Pennington Designs from ‪#‎TheAssociates‬

Ja
Review №11

Just received my shirt and Im truly satisfied. The people there are so helpful, friendly and fast!! Thank you Pennington Design!!

ru
Review №12

Excellent service from the owner his daughter and all staff. Thank you Pennington designs!

Na
Review №13

They have a huge selection of custom logo printing for businesses small and large. Business cards are very well priced and they have cards to meet everyones needs.

Ad
Review №14

Love this company!! They are experts at what they do!! Call them today!

Pa
Review №15

Preface: Im very, very rarely motivated to write poor reviews, so you should definitely heed this warning.Im a graphic designer based in Redlands. Im an advocate for quality, and Id been wanting to try Pennington out on a project since I moved to the area. I was finally able to convince one of my clients to pay a little extra, which I thought would be a huge win for supporting local businesses in Redlands!To make a long story slightly shorter, they outsourced the job to a company in New Jersey. We got the proofs, no problems at all. Well, there was a mistake on all 500 prints. It was the fault of the printer. The outsourced printer demanded the prints back before they would reprint. After a lot of back and forth, they finally agreed to move the delivery date up two days. From invoice paid, files with Pennington, to having the correct prints in hand, it took a grand total of 1 month + 4 days.Key: What put me over the edge is that there was absolutely no urgency, on any level, to fix the problem. Id paid the bill already. I should also mention that my client is in New York, very close to New Jersey. They couldve taken the correct prints over on a truck, but theyre telling us 7-10 days for a reprint. So, I requested a discount, which seemed reasonable given the timeline, my contact at Pennington agreed and said Absolutely. Im working out the details. Still nothing. During this 1 month + 4 days, Im telling my client to sit tight almost every day. A few days later, on a Friday, I was told that the owner, Richard, wanted to speak to me and would call at 1:30pm. I finally received a phone call from him on Tuesday at 4pm.This is where it turns really unpleasant. Richard was not at all interested in finding a compromise, or an amicable solution. He a) thought that the timeline was completely acceptable and b) only wanted to absolve himself and prove that I was being unreasonable, reiterating that Pennington did everything that they could have done (1 month + 4 days). When I explained that I did not feel as though they had done everything possible, and asked him if he would honor the discount that my contact had deemed appropriate, his response was yelling Are you serious?! Are you serious?! at me. Uh, okay. If outsourcing to a dodgy printer in New Jersey and providing me with very lackadaisical customer service everything that Pennington can do, then I guess that pretty much sums it up.There is absolutely no added value in choosing Pennington. There are plenty of cheaper, similar quality (or better) printers who will work a lot harder to make sure that their vendors are responsible, and customers are taken care of.In summation: Not local, New Jersey. 1 month + 4 days. Lackadaisical. Angry Richard.Hugely surprising, mostly disappointing. Dont even consider it.Edit: In response to my negative review on Facebook, rather than addressing it, they just removed the Reviews section from Facebook.

Ki
Review №16

Great quality, excellent print colors and friendly staff!

Ry
Review №17

Great team at Pennington!

Information
37 Photos
17 Comments
4.8 Rating
  • Address:720 N Eureka St, Redlands, CA 92374, United States
  • Site:http://penningtondesigns.com/
  • Phone:+1 909-747-4188
Categories
  • Embroidery shop
  • Screen printing shop
  • Graphic designer
  • Promotional products supplier
  • Screen printer
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Similar organizations