Eric was super cool and easy with sign-up process. Explained everything thoroughly and gave me the best options. Thanks!

The person who assisted was professional,courteous, and made it easy for me to open an account with them and move my things in the same day.

Honestly the worst customer service Ive ever experienced. I would not recommend anyone to use this business. On top of that the unit was dirty and there was rat poisoning packets in the unit! Stay away!

Ora is fabulous I just reserved a unit and they offer extended hours for businesses very supportive for my new venture! I’m excited! Thank you for being sweet and informative Ora! May god bless you🤗🙏🏽💙

They keep raising rent every month. There are homeless people that will hang out in front of their units, so fair warning. Also, there was a break-in and their office did not notify anyone. Their gate was driven over, so the units were unprotected for how long??? No notice. I had to go there to ask about it and they didn’t even want to discuss it.

Super convenient place to have your storage space. Drive up is easy and the spaces are very well kept. Jaime arroyo helped us to the process and we couldn’t be happier with his customer service. He got us what we needed and was a pleasure to work with

Clean and the employees we easy to work with

Prices are lower than other places but you do not get much for your money

Staff was polite and professional, incredibly safe too during covid-19. They were kind and helpful over the phone and in person. They even offer a (limited) truck service as well!

Since i move to Redondo beach I start use a lot of storage space cuz of my workBut Redondo Torrance mini storage are awesomeBest customer service and always clean the electricity never went out

Very good

They offer great service. Their turnaround time is superb. All their services are very affordable. Great customer service. I will recommend them to anyone who love excellent service with minimum cost.

I always come back to this storage facility. They are very efficient, very supportive. They make moving in easy with low prices and a free truck to move your belongings. I have checked numerous facilities over the years and always end up coming back here

This has been the best storage rental unit that Ive ever rented. Reservation and paperwork were easy and straight forward. Unit was clean and locks were reasonably priced. Everyone who Ive worked with has had a great attitude and has been more than willing to help me. Its also nice that the storage has cameras around. It makes me feel more safe going there alone.

Started with a reservation and called before I move in my stuff. Michael was very very helpful. In and out in less than an hour. Rates are very practical and affordable. Storage spaces were clean. Highly recommended for a no-fuss storage space. Again, look for Michael and he’ll be more than willing to help you with all your needs.

NIGHTMARE do NOT store your things here. Sadly,Im devastated. My unit had been broken into, I was in shock and direly went to seek help from the office; I was very calm but clearly wanted to cry. The management would not assist me or offer any reasonable customer support, or sympathetic tone. This commotion went on till 7:55 PM (their closing time). When I finally gave up trying to figure out what happened; I wanted to return to my unit to pick up my bag (keys/wallet.Going in and out took me a good 10 minutes (since my unit was by the end). Once I arrived by the gate to leave; management had left and when I called, Someone opened the gate through mobile devise.Next day, I was picking my things up to move to another safer storage. I signed documents that I wanted to leave; surely, they made it impossible. They wanted me to pay $50 charge for leaving storage at 8:07 instead of 8:00 the day before. Considering what happened, I would think that I had extenuating circumstances. They refused to cancel this charge or let me take my things until I paid the $50 . There is no two sides to this story. I was a victim of un-just management that apparently does not care for their customers.

Rented a unit today with Hector. Fast, efficient and pleasant experience. Thank you, Hector!

Let me start by saying, I don’t normally take the time to write reviews. However, I felt the need to share with others the amazing first class experience I had at this location. Evelyn Munkel assisted me with all my questions in regards to availability, sizes, pricing for all my storage needs. She was extremely knowledgeable, friendly, eager to ensure I was happy with my selection. I highly recommend anyone who may have storage needs to visit this location and ask for Evelyn!

Just want to say Melody and Ally were absolutely amazing. Very nice people especially for an early Saturday morning. I was dropping a vehicle off for a friend and they made it the easiest process ever. Melody showed me the unit and was very very nice. Ally handled the paperwork and was fabulous as well. If Im to ever to need storage for any reason I will certainly be using the services of the Redondo Mini Storage.

I just rented a storage unit and found the initial rental process fairly easy. The guy working behind the desk (Mike) was very friendly and helpful. This seems like it will be a good rental.

This place stays clean, secure and in good repair.

Good location and easy access Also clean

Romi! Such a wonderful staff member all around! Quick and easy explanations of the whole rental process.

Ive been a renter here for over two years, and the customer service has been stellar!The whole staff at the Mini Storage are professional, friendly and knowledgeable.I havent had one bad experience with this facility. It is always clean and organized.The employees Jaime, Ally and Lee are always very pleasant and helpful.I highly recommend Torrance Redondo Mini Storage for any of your storage needs.*Also, their prices are much better than other storage facilities I researched.

Melody is awesome!!! She is the assistant manager. I got the grand tour. Everything was clearly explained. She found a unit for me that was just the right size.The location is clean and the office smells great!!

Jaime is the most friendly and helpful person for my storage needs. This was my first time using a storage facility and he was very knowledgeable and helpful and got me ready to move in the same day! Great service and clean atmosphere, would highly recommend.

I am so pleased with their prompt and helpful service . They helped make it easy for me to move my stuff in right away with the best deal! I saved so much money &Im super satisfied with my unit. it was the perfect size they recommended. definitely would choose this place again to store my precious junk haha . 2 thumbs up

Great local South Bay storage unit and great customer service. Jaime is a great manager and all the employees here are very friendly and welcoming! The booking and reservation process was pretty simple and straightforward, and they have little golf carts that will take you to your unit!

Ive been a renter here since July 2011. Its a very well maintained facility. I have never had any problems with the staff or the building. Ms. Bonita is the manager and a very nice person. Ive referred numerous people to her. Very affordable and the half off discounts are a plus.

Im leaving three stars only because Im hoping to get my situation resolved. In reality I believe this place is worth 0 stars or how they have treated me. I rented a unit many months ago, and after the first month I decided that I didnt want to rent a unit anymore. So on April 1st I called the office having already vacated my unit and told them that I would like to cancel my account. The lady on the phone said she couldnt do that without charging me for rent for the month of April. I felt that this was unfair but after some mild arguing, I gave in and said fine Ill pay for the month of April, but Im not going to be using it feel free to give it to someone else. Yeah to me that sounds like my account should have been closed right? Wrong! Many months later I start getting bills in the mail and realize that the account is not closed and has remained open and has been occurring charges this whole time. I have sent numerous emails demanding that they closed my account, and have not gotten one reply. They record phone calls so I prefer not to call because I feel thats an invasion of privacy. So how else does one communicate with these people? I am very busy and do not have time to go into the office during normal office hours. Its the 21st century guys, email is the norm, why cant you guys use it? In writing this review, I am hoping to be able to contact somebody in the office preferably a manager, and let them know that theres no way I am paying them anymore money. They have sent things in the mail saying theyre going to auction the stuff in my storage unit which is funny because my unit has been vacated since April 1st. So that would be a pretty disappointing auction. Currently Im very disappointed in this business. My opinion might change slightly if the situation is corrected. I am in patiently waiting for a response.

This has been my storage place for many years

I got lucky finding this gem. Easy to access storage units and unbeatable prices. This place is right off the freeway too. The staff is friendly and helpful too! Thanks guys!

I have to start by saying, this review is late in coming. I meant to write a review immediately after signing the agreement. Jaime and Ruben are amazing!!! They treated us like family even though it was our first time ever renting a storage unit. They both are very knowledgeable of the business they run and they handle it as their own, as a business owner myself I appreciate good customer service from my employees and this is what we received. Thank you Jaime and Ruben and God Bless!!!!

Great place! Treats me like family, and that feels great.The storage rooms, and lot is clean and well maintained. I would definitely recommend to someone who needs extra storage for their personal belongings, and businesses that need a place to store their products. Keep up the good work Redondo Torrance Mini Storage! Triple A rated in my book.

Great customer service. Veronica helped and explain everything clearly. Thank you !

Patient customer service. One staff member ruined the experience so we moved elsewhere. I originally gave this place 5 stars, changed my mind after a month. Best rates in the area.

Outstanding response and service. Went above and beyond to make my rental above expectations. I even left a personal item and they collected it until i was able to retrieve it. Would highly recommend.

A very easy and positive experience. The reservation process was very easy. Jaime was very helpful in showing me several different size units. Getting the paperwork done was a breeze and everyone has been very professional in their dealings. And very important the price is GREAT!

My friend and I got a storage today. I was amazed by how informative the new Assistant Manager Melody was. She made my move in process easy and stress free. She showed us the unit and provided a tour. Thanks Melody, I will tell my friends all about this great location.

It was so easy and fast service I received from Jaime! Jaime showed me a few rooms and explained all options for me to make a better decision. It was a great experience and Im a repeated customer, 3rd times, in this location!

I’m very pleased with the service they provide. This is my second time renting a storage with them and they are always welcoming and eager to assist. Thank you for making my storage rental easy!

Storage places are hardly worth reviewing. But Im compelled to review this one and give it 5 stars for 5 reasons: Exceptional customer service from Veronica A. who I thought was the manager based on her professional and pleasant demeanor, knowledge of the pricing plans and her willingness to extend us a great deal; The wonderfully clean and spacious place - from the office to the entire compound; The fresh air and cool breeze that we got to enjoy during the chauffered ride to our unit; the price plan we were given which was very reasonable; And lastly - the free moving truck that came with our storage unit! We highly recommend this place! 👍

Staff has been great, very friendly, always trying to get us best deals. My mom and I rent places and they have been great to us. Great location as well. Overall very happy with everything

I had a great experience at Redondo Torrance Mini-Storage. The staff and sales team are very friendly and helpful - they were happy to take me to see as many units as I needed to until I found just the right size. They offer month-to-month rentals in a secure, clean environment. Im very happy with my decision to store my goods at this facility.

My initial contact was with Itofee, who is very pleasant on the phone. I was provided a perfect sized storage unit at a great price. The application and reservation over the phone was seamless and hassle free. The Free truck was useful for the 1st hour, but I discovered it takes more time to move than expected and there is a rate for that. I referred a friend and got a considerable credit for that! I found only one downside: There is no dumpster on site which would be useful for getting rid of clutter when reorganizing your unit.

First time renting a storage unit ever and Melody was super friendly and extremely helpful, making my first time experience great! Really clean facility as well. Would highly recommend others on renting here as well.

I went online ad came across Redondo Torrance MiniStorage and I was impressed with their prices initially. However, once I actually talked to Jaime on the phone, I was more eager to rent from them because of his excellent customer service. He invited me to come down to the facility to view the spaces, so I did. Once I got there, he was very knowledgeable about the available spaces and even helped me to make a more educated decision on the space I needed to store my belongings. Being a first time storage renter, I was really pleased with the way he took the time to explain the procedure and pricing in detail. Although other customers came in, I didnt feel rushed and that made me feel comfortable enough to do business with this company.

Aitofi is an exceptional example of customer service. I was stuck in traffic for two hours trying to make it to the storage on time and I just made it a few minutes before closing time and felt terrible. In most of my experiences in situations like this I walk into unpleasantness and attitude. Ive been in retail for years so I understand. her friendliness and kindness made me feel so much more at ease and comfortable. I wasnt rushed and she took her time to assist me very kindly and welcoming. Definitely changed my attitude on how I feel about customer service. I am very happy I found this spot regardless of my commute and because Im leaving a whole ton of my precious furniture here.

I have been renting storage here for over 20 years. Great place and very convenient. Jaime and Melody where awesome and set me up with yet another unit!

Not the absolute worst storage but I give them a 1 star for their customer service. Redondo Torrance MiniStorage charged me $50 and allowed someone I dont know to use my gate code after hours. Apparently they will lock you inside of the storage area after 8 PM and if you want to leave they will charge you $50 dollars. Its sounds highly illegal and also the fact that they are not verifying this is ACTUALLY you, is problematic. Customer service was extremely rude initially until they found out I really wasnt at the gate. They are still charging me the fee plus more fees totaling up to $136 because they said I had to have given my gate code to somebody to use. I am upset how they dealt with this scenario and I dont recommend anyone use this place.

We are returning tenants for a reason. Jaime really helped us today with our storage. He explained everything thoroughly. The storages are kept very clean. The employees are very polite and helpful. I suggest everyone use these guys!

I am so grateful for the team at this Mini Storage location. I was treated with such care and kindness which I really appreciate as moving can be quite stressful. Ricardo and his team are wonderful! I am a returning customer and consider this my home storage as they are like family.

Jaime & Lee were very professional & helpful. This being my first time renting they made the experience painless and answered all of my questions. Highly recommend this business!

Jamie and Alley where amazing. Super helpful, they even let me charge my phone while I waited for my delivery to get here so I can put it in my storage. The storage is very clean and neat. I would recommend RedondobTorrance mini storage to my Friends!!!

Melody was very helpful. I called inquiring about storage she was so excited to assist me. She invited me to the property and gave me the perfect space.

From the time I opened my account to the time I closed it due to relocation, I was treated exceptionally well and was 100% satisfied with the location, the ease-of-access, the cleanliness of the premises, as well as the positive attitude of the staff. They have such a can do attitude, and when I asked for additional help closing up my unit, Jaime came to the rescue. He was simply a delight to work with. They clearly care about customer service, and thats why Ill spread the word about this gem. Finally, Im used to getting the runaround when closing an account of any sort. It was so incredibly easy to just clean out my unit and close my account. This made my stressful moving week much more manageable. Thank you, Redondo Torrance Mini Storage!

I have had no problems whatsoever, and any changes that I needed were taken care of right away

Does what you need it to do, although the hours are limited 7am to 8pm and cant get access during holidays other than that its clean bright easy to get your car close enough to you unit to load easy

Jaime was so helpful showing me my storage space and making sure I had everything I needed. Very nice facility!! Would recommend!!

This place is awesome! Jaime was super helpful and made my entire move in process very seamless. I would recommend this place to everyone!!

Great experience today at Redondo Torrance Mini Storage!! Melody greeted us immediately and was super helpful and informative from start to finish. If youre in need of a storage unit, this is the place to come.

Great customer service. Warm welcoming into the air-conditioned office ready with lowest rates around. Could not be anymore content with their hospitality! Thanks Redondo Torrance Mini Storage!

Great clean facility. Awesome staff, very helpful and nice. Very convient location since they are located right next to 405 fwy so easy access for all of south bay area.

Freeway close. Easy access. You can use your own lock and insurance is not mandatory

Have rented two units with different reps each time. Both reps were friendly and made the process smooth and seemless. Security looks to be a.strong point, and I would definitely recommend this business to friends.

Bad staff . Vibing me to let my pup go to the bathroom in the grass .i dont like it

Great location Great prices and Super Great Staff! Jaime helped me out in frustating times to find a unit that would fit my needs. Thanks M

The Redondo storage unit is convenient and easy to access when I want to visit it. There have been no problems and I feel that it is secure. Thanks!

The manager at this location is unprofessional and incompetent. I vacated my unit on time and he said I should have signed some kind of document to let them know I was vacating the unit. However when I have given them my notice I spoke with Jesse (I guess its his name) the guy who was in charge. He told me I just needed to vacate the unit and everything else would be okay. Three months later I receive a phone call from the manager saying that I owed them 3 months payment. I explained to him what I had been told by Jesse, he put on hold and I could overhear them talking and Jesse saying that he remembered me and yes he had told me that I just needed to vacate by the end of the month. Even though the supposed to be manager continued to threat me to send me to collection. I didnt agree to pay for the simple fact that I didnt use the service and also that I was misinformed about the notice to vacate. What happened then?! The damn manager sent my account to collection and ruined my credit as he had said so.DONT USE THEIR SERVICES! THEYRE UNPROFESSIONAL, THEY DONT KNOW WHAT THEYRE DOING AND THEY HAVE ZERO CUSTOMER SERVICES SKILLS.Now I have to hire a lawyer to take care of this unnecessary issue caused by their lack of knowledge and unprofessionalism.If someone knows the name of the manager please let me know.

This storage space is legit & very reasonably priced. Great customer service too! Jaime, the manager, was very helpful!

Excellent customer service! I spoke with Lisandro, who was professional and friendly. All my questions were addressed quickly and effectively. I am extremely pleased that the other reviews were right!

Excellent facility. Cleanest I ever seen. Staff is very helpful. Ask for Jaime on your visit.

My experience has been Great! Redondo Torrance Mini Storage has been friendly, convenient and easy to use. Rates are comparable to everyone else - its the service that pushes them ahead of the competition

The experience was great overall with service and cleanliness. My only problem was that I had to stay longer than three months due to my tenant refusing to vacate the home where the furniture was to go. I paid the higher fees but left after only 7 days in September and had to pay for the whole month. It seems that a break shoud be given to the lessee in these situations. Maybe by breaking the month into two segments.Thank you,Maxine Brown

Outstanding service! One of the best storage places I have ever been to. Jaime is one solid dude.

Great location. Old staff was great, new staff not so much.

Melody has great customer service. She helped me so much. She was patient and professional. And the site is clean and stress free.

I highly recommend this storage facility. I have referred friends and family members due to their friendly service and professionalism (Jaime is very helpful in finding the unit to fit your needs) - all which has made me a loyal customer for nearly 6 years.

Great place! Have been using this storage for years now clean also ALL employees are FANTASTIC they show they care!! 10 Stars If I could! Jason Juarez unit 2010

I had a really great experience with the people at Redondo Torrance mini storage very helpful and friendly Jamie Arroyo made the who experience easy I would definitely recommend this place to my friends

I was able to reserve my unit and move in on the same day, the paperwork was quick and easy, I had the administrative fee waved for setting up autopay, and got 1/2 off my first two months! Overall, I had a really great experience with Redondo Torrance MiniStorage!

Moved in for a few months to this Storage, and while I had a storage for a few months, the place wasn’t as clean, the section I was in, I would find empty beer cans and waste, like if someone would sleep there or hangout after hours. There were other storages that looked like they were broken in, a man came in once saying his lock was blended and needed a new one because someone tried to brake in.When it came for me to move out, I moved out about 1-3days of the beginning of the month, they don’t pro rate and charge you the whole month amount which sucked because I’ve delt with other storage units and they are always great about pro rating. Also someone said to wait a day to see if the manager would consider pro rating the unit before I left, but manager Ronda never got back to me and I got charged a $15 late fee!I tried to fight that because it was very unprofessional and unfair to be charged, to then promising to return the amount. It’s been over 3 months and I’m still trying to get those $15 back.. every time I call apparently the supervisor or manager is always “on vacation”I’ve given them my information to mail me a check as promised and haven’t received anything yet. Worst Storage company I’ve felt with, unprofessional and they make an excuse every time about passing any important information to the manager or supervisor.Do not do business here!

Very clean place & very friendly staff. Ally was very helpful and got me a great rate! Highly recommend!

This is my 2nd time using this facility and the staff here are really helpful .. the move in process is so simple . The units are really clean I have had a really great experience! If you ever need a place to store your items this is definitely the place !

I like this place because always helping me when i need to Rental also the peoples. Working there special the manager his name is Jaime thank you for always so nice with me 😀👌

Love this store. Very helpful and reasonably priced. Has lots of room

Jaime and Veronica were very helpful. This place is legit and the prices are unbeatable!

What a great storage facility and company Jaime and his staff are great! Treated me with great customer service.

Every time I go to the storage the area is clean. I feel safe that I can leave my things in the storage and that I can go by myself any time of the day (during business hours of course) .

These guys are great! Very helpful. Ask about their loaner truck. Its free for customers.

I stopped in on a whim and was impressed with the service and professionalism of the staff. Aitofi is awesome to work with! She was helpful with all steps of the process...from helping me choose my storage unit size to thoroughly explaining the rental process. The facility is clean, secure and in a great location. Highly recommened!

Great service. Jaime is really there to help you and save you money. 6 star rating

Great customer service! Easy and clean. Melody was awesome and so great!

Everything is good except for billing system. It can handle only one payment a month the others have be called in. It is a problem.

Amazing customer service and free truck!!! The unit I wanted sold out while driving in and they gave me a bigger one at no extra charge!

Great staff. Willing to spend time to help us figure out which storage unit worked best for the items we had to maneuver through the hallways.

Jaime and Ally are great. This place is very professional and they are very willing to show you around and help you decide what will work best.

Melody the assistant manager was very professional and has amazing customer service skills. We are very happy to have found such and affordable storage with exceptional employees.

This was my first time renting a unit. Jaime & Ally were very informative. I was shown the unit before any agreements. The unit was clean and disinfected.

Jaime Arroyo really can take care of his customers. We had a great experience and are super happy to be renting from this location.