The whole process was smooth and super easy. Very cost effective, too. Joan and Stephanie are a pleasure to work with, and they made the move-in of my items seamless, from the speedy front desk sign-up to providing a dolly, I had my things stored within half an hour’s time.
John has been really great to work with. I was looking to downsize my storage and nothing was available.. John went the extra mile to inform me when the first one was available and made sure it was exactly what I was looking for. The transition couldn’t have went smoother.Awesome customer service!Thank you, John and thank you US Storage.
Stephanie was AMAZING, Helpful,and has outstanding customer service. She went above and beyond in helping me finding the perfect unit for a reasonable price. Her work ethic is refreshing and it comes through in her customer service. Thank you!!!
The manager Stephanie Blumenthal is amazing. She went out of her way to help me get settled into my unit. Most helpful and friendliest staff around. I highly recommend renting from them
I had a very wonderful experience with Stephanie! The service was fast reliable and straight to the point. There were absolutely no surprises. We laughed and smiled sincerely throughout the whole experience. We actually stopped at the Inglewood facility and the sales rep was nice and professional as well. Even though this is a temporary situation we have no problems renting a storage unit again. Thank you Stephanie Aka the Stephanater!!!!🎉🎊👑🤗😍🥳
What a delightful experience I had as a first time customer at US Storage Center in Redondo Beach. Thank you, Joan for excellent service you went above and beyond!!!
I have used US Storage off and on for years . I continue to use them as the staff is very kind and helpful . I especially want to say one staff member Stephanie is extra helpful. I am deaf, and she goes out of her way to make sure I understand everything!Yes ⭐️⭐️⭐️⭐️⭐️ for US Storage!!!Marie🤟🏽
Efficient, knowledgeable, and friendly. That best describes our experience with Stephanie---from initial inquiry over the phone until we signed up for a unit 1-1/2 hrs. later. The place was so organized, well-run, and clean(!!!) you could eat off the storage floors. Definitely felt comfortable putting our belongings inside. Thanks for finding us the perfect size unit without trying to upsell. Great experience.
David is great! I been storing here for half a year and have enjoyed my experience. I met Tatiana and what a pleasure!
US Storage Center in Redondo Beach is a really good storage facility. The Manager Stephanie is very helpful and friendly and professional. She and her staff go out of their way to assist clients. The facility is kept clean and neat at all times, and my property was kept safe and secure. I recommend US Storage Centers and was very happy with my storage unit and staff.
I’ve used this company a few times . Never had any issues. Yesterday got a storage again and just loved the lady working the desk.
Behind other buildings off Hawthorne Blvd, US Storage has convenient hours, with a wide code-driven gate. But the best feature is Stephanie and Rain, who were friendly and completed paper work efficiently. They had held the unit as promised and identified a discount. And then, when we discovered the first unit was too small, Stephanie found a larger unit, quickly arranged new paperwork, and switched locks. She is a master manager, who simultaneously handled two clients and a third with a bathroom request. Units are approx 12 ft high. The unit was clean and ready to move in.
Came here to store some things temporarily. You know how we all have something going in our lives, the plan was to just temporarily store my belongings until I get them sorted out and get my life back together.The service I received from Stephanie since genesis has been ABSOLUTELY SUPERB. Very welcoming service that helps me as a customer feel at ease and serves at a reminder that I chose the right place for my storage needs .I don’t even need storage now!!!! ….but I continue to belong to US Storage simply because of the customer service provided by Stephanie .Unlike many…. Stephanie is humorous, knowledgeable, consistent with her concern of the customer’s needs, and always in a good mood .During these times of hardship It’s people like Stephanie that give me hope in the world and give me the inspiration to excel and prevail along with the motivation to be a good person in this cold world.I couldn’t ask for anything better as a customer.Thanks again Stephanie. You rock !
Wonderful experience from start to finish! Stephanie is great, friendly and makes you feel confident that your items are safe and in great hands. It was a no brainer after calling several other locations to go with US Storage Centers, and Stephanie had everything to do with that decision!
Fast, easy, cheap. Joan was great, got me into a unit in about 20min.
My experience at US Storage Centers Redondo Beach was exceptional the Storage Manager Stephanie was the greatest she’s down to earth and she knows this business very well she’s the go 2 for a storage unit. If you need a storage unit she’s the person to come to.
Great service felt very welcome to and home!
Joan was friendly and helpful! Gave me plenty of information to help me make a good choice!
This place is WONDERFUL!!! Stephanie and Joan were SUPER friendly and helpful!! Thanks to both of you!! I highly recommend using this storage facility!!Also, I’ll be putting in my application soon. I look forward to working with u two!!
Stephanie has been great, so warm and friendly. You know when you are dealing with a genuine person when they remember your name which she did every time I needed any assistance. Store here with confidence, I was with them for over ten years and never had any issues at all.
Stephanie was amazing ! She made everything so easy and was very efficient. The units are clean and property is at such a convenient location . Security is a plus here as well . Thank you again for the great customer service .
The level of security and customer service here is the best that I’ve experienced. Stephanie is spectacular. Rain was particularly helpful and proactive in helping me to get into a unit that worked well for me. I appreciate all of their efforts.
Great storage space! Always clean and accessible. Stephanie, who I created my account with and dealt with most of the time, is wonderful. So helpful and positive. I know I’ll be back when I need storage again. Thank you, Stephanie!
Great experience with Stephanie, she was very helpful and informative. We felt very welcome and reassured that our belongings would be safe. Thank you, Stephanie!
I absolutely love this storage center Stephanie the property manager is amazing and very helpful very friendly I could not ask for a better unit definitely going to be a longer term stay
Staff is so cool I had a great time if you need anything talk to Stephanie
Ray & Stephanie made our experience a pleasure to choose this storage company since there attitude and fun open attitude made for a great experience and found us what we needed and kept up on communication and gave is all information we needed too make us feel welcome. They both are down to earth with professionalism work ethics and made is feel comfortable in our choice. Thank You.
Excellent customer service. Joan very knowledgeable, and helpful to find what I needed.
Stephanie has been making my life easier since February of this year and she continues to do so. She works with me and around my problems and gives the best service one could possibly ask for. She’s sharp, fun and really takes care of her clients. She knew better what I needed than I did and she just took care of it. A big shout of thanks and love goes out to Stephanie!!I recommend her to everyone!!! Thx again from a very satisfied customer!!! Cindy
Was told space was available to store a dump truck when I arrived was told it was not very disorganized
Not only are the employees knowledgeable and helpful, they are also really awesome people to chat with while you are getting your things together. Stephanie made the space purchase and parking really easy and straight forward for us. Gave us the mom and pop feel with the professionalism of a big brand facility. Definitely recommending this space to others rather than the big brand storage places.
Stephanie is absolutely amazing. I do not ever write reviews. I am stranded in Las Vegas after purchasing a new RV and it has been one issue after another. She managed to get me signed up on a Saturday. Her service is beyond any words. She goes above and beyond and takes a lot of pride in the facility. I feel so blessed and looking forward to my long drive tomorrow in my first RV from Las Vegas to Redondo Beach.
Stephanie and Joan Are the Best!
Stephanie is seriously the best and truly cares. She has helped me in so many situations and is pleasure to work with. Caring, personable, and over the top. THANK YOU!
Great place. I walked into a great deal, and excellent service. I didn’t realize I could actually be so satisfied/happy with a storage place/service. All good
Steph is nice & operates the operates the facility professionally and is very nice to this crazy old woman!
What a witty lady! Loved her from the moment I walked through the door. What a GREAT personality.She spent time with me and and answered all my questions. Takes her time and took her time to ensure I knew all the answers to my questions. This woman is full of energy. She’s witty and cares.Thank you Stephanie! I love you!Tara Kelly
A quality operation with friendly staff. Thank you Stephanie for your advice as it all proved to be from a experienced professional. I would recommend this storage company for people looking for value and security, two things that dont always go together.
Clean affordable and great security and customer service
Benson is a truly professional and reliable Property Manager. Very efficient and honest. I am very happy with the customer service provided by Mr. Williams II, and I will certainly recommend this storage to anyone looking for a clean, safe, and well located storage. Benson makes this storage shine.
Stephanie is just wonderful. And this facility is a gem. Even if you live in Alaska this is the only place to “storage” with. 5 stars are almost enough. =)
Stephanie and the folks at US Storage are friendly, helpful and really took great care of us. We stored our belongings with them for over 4 years, no issues, direct deposit billing and the property is clean and well-kept. I highly recommend them! Thank you for a great experience!
Nice place kinda high priced though.
I was very pleased with the services I received at this facility. The manager, Stephanie, was great. She showed me many options so I could choose what best suited our situation. I would definitely recommend this facility.
This is our first choice in storage. Stephanie is above and beyond on point with her customer service. Facility is well maintained and easy to navigate.
Excellent! Stephanie was so helpful and great to work with! Rates can’t be beat! Stephanie introduced us to hard working packers that made our move go smoothly! Many, many thanks!
Rain made the change from one unit to the other painless and quick. Thanks!
Really impressed by this facility. Stephanie is super friendly and knowledgeable....made everything easy to understand and smooth. Would definitely recommend. :)
Stephanie gave superb service. She was friendly, funny, thorough and efficient- overall excellent customer service. It was a smooth transaction- it was an absolute pleasure doing business with her.
Pros: Easy access! Parking right there. Clean. Knowledge staff. High tech: cameras, text reminders, emails, billing, phone service, online payment. Alarm system tied to your exact unit. Big gate. Cameras everywhere. Oh and D who works the weekends is amazing!Cons: More expensive than other places in the area (I feel it is worth it). The alarm code thing is unforgiving (forget to enter your code first and the staff is right there on you). I forgot to lock up once and they caught it and I got called. Good discipline on their part, but I was taken off guard by the security feedback. Needless to say I always check my lock before hitting the road.Conclusion: I need this place, and am happy to have them available. Also, you can mix and match your needs at any time without contacts or additional fees. Very easy to use them.
Great customer service and competitive rate. The initial process can be quite time consuming but in the end it was worth it
Stephanie is hands down the best storage rental employee in the business. She makes the rental experience seem like you’re friends with the owner. Excellent, easy, clean, safe, friendly experience. Look no further.
Stephanie is awesome always makes us feel like Family. This is my Second or Third time using them as my storage for all my stuff. Never had a problem with them.
Great customer service Stephanie is great !
Stephanie is fast, efficient, and friendly. This is my second storage unit and I would not go anywhere else.
Excellent customer service from StephanieGave us a tour of the facility and showed us various storages spaces.Will definitely rent today.!
Not happy with this place. Lot if the units were broken into and they do nothing . Ignore your phone calls. They take no responsibility for it at all.
This storage location is a great friendly place to store your goods.Stephanie is wonderful to work with and had no issues here what so ever.Thanks again for the help.
Clean safe and convenient location. Stephanie the manager is awesome. Very friendly and very accommodating.
Very clean and secured facility. The staff is very, friendly. They make you feel like family. They are also informative of customers needs and concerns regarding storage. The prices are reasonable.
Delicia was so polite, nice, and very helpful. Definitely recommend this place.
Stephanie was so helpful and made getting into our storage unit a breeze. So happy we chose to store our belongings here!
You’re in good hands with Stephanie! She is extremely friendly and takes the time to explain how storage works! I feel a sense of relief and trust that my vehicle is safe and in good hands with her and the staff. She gave me a tour of the property when I arrived to show me the facility. She also picked out the perfect spot for my vehicle. She clearly loves her job and the company she works for! Highly recommend!!!
Best experience with a storage facility ever. The manager Stephanie is the best, this place is always clean and looks great. Its very secure, management is very attentive, if I could rate any higher than 5 stars I would.
Everything went well at this place but the not giving 5 stars is because they increased my rent shortly after I moved in. If supply & demand is the key, they should manipulate the price as the unit gets rented, not for already existing renters! At least, to be fair, not for an year or so. Hope management understands this & make it better for new customers. However, I was happy with the safety & service and I would recommend to my friend.
Had a great experience today joining US Storage. From the easy to use online registration to picking up my keys with Step. She was very fun to banter with while we finalized the needed docs. The facility is nice and clean with easy access. Dont hesitate to check this place out if you are in need of space soon.
Delicia Dunn, the representative for US Storage was fantastic. She’s friendly,courteous, and she handled every detail for me flawlessly. I’ve been at the facility now for over a year and had to change units and once again she handled every d tail quickly and easily. Store your things here.
Stephanie is fabulous to work with! From the moment she first answered the phone until I went in and finalized my contract she was helpful, friendly and knowledgeable. The facility is very clean and it is clear that it is well-maintained and secure. I would highly recommend Stephanie and US storage center!
Stephanie was great!!! she gave me some great laughs! Helped me find exactly what I was looking for and she did it all with a smile.
This place is the best. Stephanie is totally awesome, super professional, and gets things done. She made my move into storage very easy at a good price and made the whole experience fantastic. I will be recommending everyone I know that needs storage to come talk to Stephanie.She even got me movers that were great. I can’t say enough about what a stellar experience it was.
This is the best run, cleanest & most organized storage facility I have ever experienced. US Storage is great in overall, but Stephanie is one of the biggest reasons it is that way. Shes extremely helpful, will go out of her way to do so, with a cheerful smile. a great sense of humor that is quite infectious, and always ready to assist. I feel very much at home when I drive in. Its aleays neat and very well kept. Thank you Stephanie and US Storage!
Stephanie went above and beyond to help me out and get my boat stored easily and most importantly safely. Thanks Stephanie!!!!
Stephanie was great! Couldnt have gone better. 👍👍
Stephanie is the best customer service manager Ive ever dealt with. Always a pleasant and helpful experience with her. Ive been with you for 5 and a 1/2 years and never a problem. If I had a job shes the supervisor I would love to work with.(Are you hiring?😉). Give her all the rewards she Deserves Now. Shes the BEST!!!!
Delicia was so helpful finding the perfect unit for me and getting it all set up with no worries! I feel 100% comfortable using this storage facility thanks to the helpful staff!
Delicia at US Storage on Hawthorne was an absolute Godsend. I cannot recommend her highly enough. The storage facility appears super clean and the sign up was more than easy. Thank you D for your help.
I had a wonderful experience at US Storage Center, Redondo Beach Stephanie gives GREAT customer service. Very helpful with how much space was needed and didn’t try to sell me a space size I didn’t need. Also gave me great prices. I would highly recommend US Storage Centers in Redondo Beach and make sure to ask for Stephanie.
Was referred by a close friend. Met the sweetest very nice lady, Stephanie, thats been there over a dozen years, front desk. I love her personality. It felt like family. These ppl know how to run a business. So so very nice. Over the top. Shell match prices or even do better.I highly recommend US storage. Any location. They all have a exquisite reputation.
Amazing place and the happiest staff and manager I have ever done business with. Stephanie is an absolute angel and with a few hard times on my part and help on hers I still have my unit safe and sound. 10/10. wouldn’t recommend anywhere else.
5 stars, Stephanie was so accommodating and helpful, she went above and beyond to help me with what I was looking for when I really needed it. Can’t say enough good things about her and the storage unit she set up for me, I am so appreciative for everything.
Stephanie and the staff here were amazing! Came in with a very last minute need for storing a car and Stephanie was able to get me signed up and out the door within a matter of minutes! Personal touch adds so much value to these type of experiences; would recommend this place to anyone looking for storage needs.
Customer service is excellent. Stephanie takes great measures to ensure the client is satisfied.Billing is effortless and the units are clean and easily accessible. Prices are also reasonable as well. I highly recommend this location. If I need to store anything again, this would be my obvious choice.
The staff at the location is just wonderful. They are truly great and the best team you could have in place. The love and care they give all of us is second to none. They take care of all our concerns with the utmost professionalism in quality fashion.I stayed with US because of Stephanie and Dewayne. They know all of us by first name and that makes it even better. When that happens in any business, youre not renting from a business, youre renting from family. Dont change a thing.
Just like being at home. Stephanie is extremely friendly while keeping the professional image. Understanding and kind always going the extra mile, her willingness to help never cease to amaze. We believe in her outstanding managerial skills which gives us a comfortable feeling. We are thankful for all her help and concerns. We would highly recommend this location to friends and family or to anybody who may have a need for a secure storage place.
Its like staying at a 5 Star hotel, but for storage. Facility is well maintained, hours are great, staff is personable & friendly, and the manager is incredible in regard to the level of personal attention she gives me as a customer. Ive left the premises with my unit completely open and had my CC payment fail by accident... and shes always on top of it giving me a personal phone call. I feel very well looked after there...
I have had my days with storage facilities in the past. This facility, I must say, is by far one of a kind! The attention to detail, quality, and individual specifications is, by far, higher than I’ve found in any other company.All employees that I’ve dealt with are uniquely personable and accommodating. In my case, I had my trailer towed by a tow truck. The truck ran late thus running my delivery into the “golden hour”. However, Stephanie was as gracious as a hostess in her own home. We just don’t see that as often as we should in today’s society. But we see it here!After researching the vicinity I found US Storage‘s rates extremely competitive. I’m very happy with, not only the rates, the location and the staff, but my entire experience with US Storage. FIVE STARS!!
If you are looking for a safe and affordable storage solution, then look no further than the US Storage Center in North Redondo Beach. The management staff (Stephanie and Dee) are extremely knowledgeable and very friendly. They will take the time to answer all questions and will go the extra mile to deliver a first class customer service experience. Stop in and meet Stephanie and/or Dee and you will be glad you did!
My husband and I relocated to the area and were in need of storage. We went to look at three different storage locations/chains before finding US Storage Center on Hawthorne Blvd in Redondo Beach. Stephanie greeted us with a warm welcome and was amazing. She loves her job and company and takes pride in providing a quality service. She was helpful, kind and very professional. We were so happy to have found US Storage and left Stephanies office feeling so relieved and lucky.
Stephanie and the staff were great from the moment I walked in with questions. Within a few minutes I had the unit I needed at a price less than the other popular facilities. Highly recommended!
Stephanie was incredible. My wife and I had to get a storage due to our transition from another state. She not only made this transition easier, but she went out of her way to help us get the right storage space. If you are looking for the perfect storage space definitely come here.
Great experience. I had a storage unit from Sept 2017 to Feb 2019. Unit was clean and always accessible, staff was always helpful and friendly, and rates were reasonably low. Shout out to Stephanie B for being amazing!
My experience at US Storage Centers was fantastic. Stephanie and her team were extremely professional and were extremely efficient with setting up my lease and transferring my lease to another unit. If you are looking for a storage unit, I would highly recommend considering renting one from this US Storage Center. Stephanie and her team will definitely take care of you.
I like this place. This is my second time around with them and I always find the place to be very quiet, clean, and overall not shady like you might think with a storage facility. even at night! the people who were here are also great! theyre really nice and certainly did a lot to get me into a unity I wanted and at a very fair price. it was touch and go for me getting what I wanted by the time I needed it, but they worked hard to keep lines of communication open with me so I can pounce.
I can Not express my gratitude to Stephanie the manager! She has looked after my belongings with such care n Great customer service with caring for me through a trying time of needing to store my things. She is So personable n neighborly! I highly recommend This location! The rep Emily is just as Terrific n helpful as well! Thank you guys for everything!
I LOVE this place! Stephanie & Emily are a great team. They make me feel really special & I see how hard they work to keep the property clean, safe & inviting. This place is no joke! The security is pretty cool--alarms on all units & this is the practice site for the Redondo Beach K-9 unit. If you want 2 people that are the REAL DEAL, come & store your stuff here. You will be really happy that you did! I am one satisfied customer! Thank you Stephanie & Emily...AKA the Dream Team!
Stephanie was so friendly & helpful. She went above & beyond to make us feel welcome & at ease. Her customer service skills are impeccable and the facility is very clean & secure.
I love this place! Stephanie is so informative, enthusiastic, and good old customer service that is so rare these days. She helped me save money and met all my needs. I would highly recommend this place.