This place has such amazing service! I was planning an event from out of state and couldnt come in to view what they had in stock for kegs so I spoke with a woman named Katie over the phone and she was super patient with me as she went through some of the selections and really dialed in what I wanted even recommending keg sizes and based on the amount of people I had coming to the event. I really appreciate her service and patience!
People not as nice or helpful as they were before Covid.
Ah yes, the Liquor Labrynth. Take a guide, you may get lost. If you cant find the alcoholic beverage youre searching for here, it either doesnt exist, or its niche. They do liquor and wine tasting, what else could you possibly need?? 5 stars.
Every form of drink you could want! The workers were great with helping us find what we wanted. If you think Total Wine is only for wine connoisseurs or only sells wine, stop by they have it all! The employees will help you find exactly what youre looking for!
Great place to start an alcoholic habit. Its got alot of variety and a cigar room. No store like it around here.
The prices are amazing and they have everything you need. The employees are very nice and helpful.
Very knowledgeable and friendly staff. Zack especially was a great help with wine questions and gave good recommendations! My favorite place in town to go for an excellent selection.
Just moved to Reno, wasted a good hour buying supplies for my at home bar and not be able to checkout. To be explicit I got to the cash registry at 9:50pm, and unfortunately their cash registry system froze as I was checking out and there was nothing they could do about it. Offered to withdraw cash from atm but store had to close.Associates were nice, this wasn’t their fault but I did waste an hour driving up there, and looking for the supplies.
Best selection for any spirits or beer. Its like a candy store for adults!
Great selection and good prices. Knowledgeable staff can help you choose!
Total Wine is the Taj Mahal of liquor stores. Truly extensive selections of tequilas, rum, bourbon, Scotch, and other types of whiskey, gin, vodka, liquers, and of course wine. The Reno location is not quite as large as the one in Vegas but still has a seemingly endless selection.Lots of beer and cider as well. When I visit from out of town I usually come back home with my trunk full of excellent spirits.Very helpful staff as well. Also have a tasting room for classes on a wide variety of drinking experiences. A must stop for the drinking enthusiast!
Great selection, had stuff there that I didnt know I needed! Staff was friendly, knowledge, and helpful.
Great selection, especially for foreign and small-brewery beers.
Of all the total wines I’ve been in across the country this one is by far the most superior! Best selection, well maintained store and a super knowledgeable staff who truly know their departments. I drive down from lake level just to shop here.
Good choices and staff bit pricey
Gingerbread Creme Bottle 750ml $9
Same as all locations. Very clean and inviting. I already knew what i was going to get so no assistance was needed but still a great experience in the reno location.
Wow! The selection of wines here is some of best i have seen in the nation. Well worth the visit for wine aficionados like me.
Nice gentleman found what I was looking for right away.
Super knowledgeable and friendly staff.
Always great prices and an extensive selection of wines and spirits.
Ordered online for in store pickup. Total Wine had the bourbon I was looking for, and at a really good price. The staff is always friendly and helpful. Great place for all your drinking needs.
Have a budget hahaha. So many great finds, hit and miss on comparable prices. Oh and grab a cart not a basket. You will definitely find more than you were looking for
Excellent spirit and wine selection, priced fairly and accommodating staff
They have everything you can ask for. Great prices, cool novelty drinks and pleasant customer service. Also, I saw a sign that they were hiring.
Offers great variety and pricing. I wish they didnt have the stockers and supplies in the way of shoppers.
Walked in with a mission, Im not an idle drink buyer. I needed Tia Maria and a six pack of beer. Sorry, I said six pack of beer, but what I mean is the BEST six pack of beer with out question.Tia Maria was hiding behind a bottle of gross ass whatever, but the staff helped me see past it.Walk to the beer section to demand the best six pack in my hands RIGHT NOW! A guy was setting samples who beckons me toward him. He represented Hop Valley and he over informed me about why some beers win awards and how they are made, all Im doing is sucking down tasty samples, the second one was amazing. I grab the six pack and head for the door while he keeps blahing away.BUT WAIT! He was running a promotion! First X many people who buy a six pack get a hat. He tossed over my sweet new rim and I walked out of there like a capital B, Boss!
Excellent craft beer selection. My husband loved trying all the different beers. The quality of wines are exceptional. I found everything I needed in one trip.
Good price on wines. Great selection
Another great place with a great selection of alchohol. Prices are great and even have the tasting there.
This place is amazing..has everything
Curbside pick up works awesome and is ALWAYS faster than expected!
Always helpful employees and they go the extra mile to make sure you have the product you want or need. In our case, a keg!
Good prices unbelievable selection
Always a great selection. If your looking for something odd or just want try something new always good spot. Plus prices always very fair
Its my happy place! Unless I am looking for something special, I refuse to spend more than $10 for a bottle of wine. There are hundreds to choose from and their rewards program is awesome.
Fully equipped, reasonable pricing, excellent and knowledgeable staff
It was fantastic a super store of of booze
Big selection of spirits at competitive prices.
I come here to find unique beers that I cant find anywhere else.
Total Wine & More always has a huge variety of Spirits. The prices are better if you buy your wine by the case. The Customer Service is informative, friendly, and helpful.
Best place to get your kegs. One stop shop
Ordered online. Excellent service.
They have just about everything you can think of. They have offered to try to order something when they dont have it.
Good selection of non. Alcoholic beer. Otherwise an everyday box liquor store. Plenty boozes. Best selection of bitters in town.
Amazing....the best stocked liquor store, the one and only place to get the variety of beer your looking for.
Great selection, Great service, knowledgeable associates
Great selection! Almost every bottle has an explanation of ratings, origin, taste etc. to help you choose something perfect.
Nice store. Friendly, knowledgeable help. Great selection. Online purchase and pickup is a breeze.
What happened to Total Wine Custer service? I have spent almost $15,000 at TW in the last year and have had fabulous service. My last trip into Reno was gut wrenching. I only spent $3,000 but I was treated like I just bought a stick of gum. The trainee cashier had a nice smile but her coach could care less about me as a customer. I pushed up a cart with 50 plus bottles so they could scan and box. Apparently he got tired of unloading the cart after 24 bottles and said “Sir can you load the rest of the bottles on the conveyor.” I suggested that it would be much more time efficient if he grabbed another cart and continued to load as before. After a roll of the eyes and an apathetic non-response he heeded my suggestion. A price check call for the manager revealed another apathetic attitude. I asked for current web discounts and was met with “nothing available.”No smile or apology. A $3,000 purchase meant nothing, let alone the $15,000 yearly purchases.When the transaction was completed the coach checker asked if I needed help out. I said yes, yet he made no move to assist me driving out two full shopping carts...no, Thank You, or any other sign of appreciation... BevMo and Online here I come!
So much fun to try wine and learn about spirits from around the world
Able to get what I forgot when I called an order in earlier. Pick-up was very easy.
Excellent service great price
A great place to supplement your Reno trip if you are tired of casino bars confusing Zinfandel with White Zinfandel.
Fast and efficient. Great curb side service. And staff was very helpful
Great selection of wine and more!
Great selection. Very friendly service team
I’m so glad there’s a wine place here! My suggestion is....make an exclusive place, where people can enjoy their wine. Not only that, they can read, enjoy music, a dine in, etc.I do not demand anything. I know that cost a lot of money. I just would like it to last for a long time. Sorry 😟
Worst customer service ever. Does your delivery service exist? I HAVE NOW ORDERED TWICE. Both times cancelled in ten minutes after taking my cc information? Email info? Then you ask me to review and rate my order... that you cancelled immediately? I both called and emailed... why did u cancel? When calling... I held for 46 minutes till i hung up. Was told that they never received the order despite the emails stating otherwise and late call hung up on after the agent said she will make sure it was fixed. So after every order made online here... NONE HAVE GONE THROUGH. NONE. Going to the store msy be different but there online service is like dealing with your isp in a call center overseas. Nothing is resolved. No answers given.
I get great help finding the various drinks I happen to be looking for.
Very good selection. Total Wine and Lees are my favorites.
Terrible, rude and incompetent stuff.
Its all booze how could it be bad? Really though very nice location with an amazing selection.
Amazing Olav to shop for alcohol. Friendly staff, very helpful.
So much booze! Its hard to find anything! It is a wine lovers dream
Bought wine from Sicily. Price was very good along with the wine. Great selection of wines which I love. And the prices are fantastic! I will be going back for sure
Who doesnt love this place? Check out their recommended wines, and you may sample a few at the tasting table. I love their 10$ or 15$ off 6 or more.
GREAT DEALS!! Personable and way better than Walmart
Great selection and great prices. I prefer Total Wine to BevMo and Lees.
Great store, very well stocked with knowledgeable staff.
Always a great selection and excellent customer service!
Great selection, with friendly and knowledgeable staff. Whatever your looking for, this is your best first choice. Would highly recommend
Large selection is nice, but its hard to part with your money when the check out clerks are acting so weird it borders on creepy. When parting with your money is the final step to your experience. You shouldnt have to question your decision.
Hmmm, how do you describe a faint store full of amazing things to drink and be merry with???
Nice and really helpful staff. Great recommendations. Thank you
Wide selection of wines at fair prices. Excellent Customer Service!
Large selection of products. Staff is hit and miss
Wow this place is awesome! So much to look at. You go in hoping to find one thing, and you do, but then you start wandering the isles just amazed at much there is to see. I got my 12 pack of hard to find Amber Bock beer and left with a 6 pack of cider to boot!
Really wide selection of wines as well as beer and hard liquorPrices are good as well
The best pricing and selection in town. I would have given 5 stars but their location should have been more centralized in Reno/Sparks.
Really good selection of all types of alcohol.
Chain store for all your alcohol needs. Some of the best prices on specialty wine and whisky in Reno. Best Scotch selection in town and always have something interesting on sale.
Great selection of beer, wine, liquor. Staff is happy to help and seems knowledgeable. Liquor prices lower than grocery stores with much better selection. I suppose none of that is a surprise expect maybe the price!
Love it. Great prices on everything but the serving/drinking-ware. Staff always helps. Large selection even condiments and food. They do tastings and have a cigar room. If you need some kinda booze they probably have it at a stellar price.
Clean, organized and professional. Great place to shop for wine, beer and spirits.
Good, friendly staff. Very knowledgeable.
Great selection of everything from wine to mixers! Found some great new things to try out!
Best craft beer selection in then!
Needs more refrigerated beer. Otherwise if you like wine, liquor, or warm beer, it is a great place. The cashier with the intricate ponytail was very friendly.
The people are really helpful and they make great recommendations just based on a little info that you provide. They helped me choose an amazing rum and rose with only the base input.