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The Original Mattress Factory
2087 Ohio State Rt. 256 Unit C & D, Reynoldsburg, OH 43068, United States
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The Original Mattress Factory

Comments
Ti
Review №1

Awesome Awesome Awesome. BEST PLACE EVER TO GET YOUR BED FROM. MR.RAY is a very nice gentleman,does a amazing job, wont go any where else #1

la
Review №2

RAY is the reason we purchased today!We need a new mattress, so we decided to do a little window shopping today with no intention of buying quite yet: just to see what type we were looking for.We ran into big sandy and weren’t even spoken to, were so overwhelmed by the options and zero explanation.I did a quick google and decided to swing by original mattress factory.Ray did a fantastic job of explaining everything, and walking us through the main differences in the beds and how they stack up with the competition. Also, the pricing was straight-forward and affordable.We ended up buying TWO mattresses today! Not just for ourselves but decided to go ahead get one for our daughter as well!When we left my husband agreed, if Ray wasn’t there we would have tested out some beds and left!Thanks so much Ray!

De
Review №3

Great salesman. No pressure to buy. Product is awesome. Money well spent

Ca
Review №4

I have sent thousands on beds. So many that left me in tears in the morning with pain. I bought one from here and I love it pain is good and I love the adjustable base. Very clean and the salesman wore his mask the whole time. Thank you so much

Co
Review №5

The service at this location is even better than the quality of their mattresses. So that is saying something.

Ha
Review №6

I came looking for full sized bed. I was recommended by some family members to come here and I was super happy with the service provided. They delivered my bed in a week with no problems and the bed is comfortable and in perfect condition.

Di
Review №7

Knowledgeable salesman. Took his time explaining products!

Rh
Review №8

The salesman was very helpful when we went in to buy a new bed. I have back problems, and he had us try out different beds and explained the pros and cons of each. Once we made the purchase, and delivery set up, everything went smoothly. We got a call the night before giving us a two hour window. The following day after the call, the men came on time, and were very nice and respectful, and took out our old bed, and set up our new bed. The bed is very nice and comfortable, and my husband and I are very Happy with the whole experience of buying from the original mattress factory.

Ma
Review №9

Our experience was great for a number of reasons. Ray thoroughly answered our questions, gave us quality comparisons of their mattresses vs. competitors, and help us understand what type of mattress is best for the position we sleep in. He was not only very thorough but friendly as well.We went across the street and didn’t receive the same service. The folks were nice but didn’t offer structural details or any of the information above. We went back to Ray and made the purchase on the same day.Our items were delivered within the window as promised. The delivery crew was out in less than 15 minutes. Fastest delivery I’ve ever experienced. They were also kind.Ray called a few days out to thank us for our purchase and to see if we needed anything else. He also sent a thank you card in the mail. The company’s customer service is impeccable!You will appreciate and be thankful for purchasing from The Original Mattress Factory.It was so great I wanted to call corporate to compliment them, but I didn’t get a chance to do so. It is a pleasurable experience when the company lives up to its promises.

Jo
Review №10

Good price and quality. Nice salesman.

Ch
Review №11

Very friendly employee. Price was better than some of the other stores.

jo
Review №12

Ray was incredibly knowledgeable, kind and professional. At no point did we feel pressured to complete the sale. He took us through an entire tutorial explaining the benefits of their mattress construction and even had competitors brands on site for comparison. Very easy pleasant experience. Highly recommended.

Je
Review №13

Extremely happy with the mattress and frame (we used our own box spring). Excellent customer service. Fair price. Efficient delivery and set-up. All around an enjoyable experience.

Vi
Review №14

Wife and I bought a mattress from Ray. Cool guy. Very nice and just kind and informative. Didnt feel like he was selling - felt like the guy was just telling us openly about the product we were in the market for.Great experience. Would recommend to anyone.

Ke
Review №15

Ray in the Reynoldsburg store was very knowledgeable and at no point did I feel pressured to purchase. Delivery was prompt, and I received both the prior day scheduling call and the day of 30 minute heads up as promised. The delivery folks were quick and very pleasant. Will absolutely buy from them again. Very fair pricing as well.

Ja
Review №16

Great experience buying a new mattress here.

V.
Review №17

Ray T. Was very helpful and informative. No high pressure sales, No nonsense. I am a very picky shopper so after comparing several different brands I feel that I made the correct decision in purchasing from The Original Mattress Factory. Definitely will return to purchase mattresses for other bedrooms.

Sc
Review №18

Always have an enjoyable experience purchasing from original mattress factory............ray at the 256 store was most excellent...........will deal with them again the next time we need a mattress..............

Sh
Review №19

We had a great experience, Ray & Ben are definatelyknowledgeable about their product. We bought the king size adjustable bed with twin XL matresses.We love the fact that we can flip our mattresses andso far we love our new bed!😊😴

jo
Review №20

Great buying experience

Cy
Review №21

Just purchased our first mattress from Originl Mattress in Reynoldsburg. Ray had the best qualities of an effective salesperson: gave us information, answered our question, and NO pressure! The price was right for this mattress which will be used in our guest room. We’ll be back when we need a mattress for our bedroom!

Ju
Review №22

I really like this placeI bought a great bed at an affordable price, no bull

Jo
Review №23

GREAT CUSTOMER SERVICE, OUTSTANDING SALESMAN !! We had previously purchased a mattress at ORF and it has held up great, still like new, great products.

Ba
Review №24

Great service from the start to delivery! Love our new mattress....

Ca
Review №25

Very friendly people, selling quality products. Theyre knowledgeable and not pushy

Ma
Review №26

Always get great service and a superior product. We would never buy a mattress anywhere else!

bw
Review №27

No pressure to buy anything, very knowledgeable, great product, and great experience!

El
Review №28

I am a repeat customer. The manager was extremely helpful as I found just the right foam adjustabe bed. We bought 2. Something broke under the bed and it quit working. One call to the company and their representative was out in 2 or 3 days with a new motor. No charge, of course. They were eager to make things right and I was greatful for the No Hassle attitude.

Ju
Review №29

I was looking for a custom box spring, and ray and original mattress factory, are the only place in town that does it. Professional and knowledgeable the entire process, the best price and quality, hands down, don’t even bother looking elsewhere, it’s the only place I will shop for a mattress and bedding from now on.

Br
Review №30

Great service and high quality mattresses. Always happy with our sleep after going here.

Mo
Review №31

Looking for a mattress, visit this store. Excellent service.

Information
4 Photos
31 Comments
4.8 Rating
  • Address:2087 Ohio State Rt. 256 Unit C & D, Reynoldsburg, OH 43068, United States
  • Site:http://originalmattress.com/
  • Phone:+1 614-864-4899
Categories
  • Bedding store
  • Mattress store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–6PM
  • Wednesday:12–5PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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