Shane did a great job on my 4 year old laptop. I wasnt able to lift the screen on my computer, the hinges and several pieces inside broke, Shane fixed it & it feels even more sturdy. He also noticed how slow it worked & recommended an upgrade on my laptop, I am very pleased! I appreciate that before he did any work he would call me with the cost & my options. I highly recommend this company!
My computer couldnt boot up windows and had its system files corrupted. I found their business and gave a call, got a quick response. The day after, they successfully restored my data. I also told them to replace my hard drive into an SSD, which made my computer boot and work faster. I love it, thanks to them
Shane was absolutely awesome. He fixed my laptop screen & it’s absolutely perfect. I definitely recommend. Thanks Shane!
I highly recommend this company, and I would use them again in a heartbeat! The turnaround time was amazing. I’ve never had anything electronic repaired this quickly. I’m seriously impressed!
Shane is the everything you want in an IT professional. Kind, courteous, professional. I can’t see my self using anyone else. Please use Shane whenever you can!
These guys are awesome to work with, quick response, quick turnaround.excellent customer service!!!! if only there were more companies out there like guys. All about their customers and did such a fantastic job. thanks so much!!!!
I have a 10 year old MacBook Pro and it crashed with the gray screen of death. They were able to fix it, save as much data as possible, get me a new hard drive and make it run as fast as when I first bought it. We will be sending other computers to Shane for service and recommend others to do the same.
Shane was able to come out the same day I called and fixed our laptop - great service and I was happy with the price.
Shane is a great guy and service was awesome! Very patient and understanding about your computer issues. Got a great laptop from him and he was able to recover my info from my old laptop. Thanks again! Highly recommend!
Shane provided advice that saved me money, instead of what would have easily made him more money.Being trustworthy is priceless in my book.Thanks for all of your help!
Came by to pick-up and deliver the computer. Good communication along the way. Shane, the owner, super nice and easy to deal with.
My sons laptop wouldnt charge. I called Hey Nerd Fix It and Shane was great to work with from the start. He told me it would be a simple fix for him and explained the process. The part took a couple weeks to come in, but once it did, Shane came over and picked up the laptop, and then had it returned and working the next day. Thats great service!
Shane helped us out a lot. Computer was not working and with remote learning we needed the computer fixed asap. He responded to questions quickly. I like how we got to talk with him directly. We will be returning to this company again with all our computer needs.
Needed my laptop battery replaced. Was replaced in one day and at a great price! Had a great experience. Will use these services for any future issues or problems with my computer!
Send in two laptops to fixed. Took over two weeks and got the laptops back. One got fixed or so I thought when it came to watching movies the screen would get lines and scrabble. It didn’t have that problem before at all. Second laptop only had a problem with the screen and I that was it. It was no longer even booting up. Checked it and it was something. It no longer had Ram modules installed crazy . My experience is not the same as everyone’s else just be careful. I’m simply writing to inform others To be careful. Update Shane got in touch with me and was able to return the memory and the laptop is back working fine. He also gave me an extra memory for it. Mixed ups can sometimes happen. Four stars for customer service and effort.
Had a bad experience with this company. They did a failed graphics card repair but charged me full price. Never trust an IT person who doesnt have a physical business location; but, takes your computer off to some undisclosed location to work on it. You have been warned.
They were great and came right away to pick up my computer! I am very pleased with the service they provided. I will definitely use again and recommend.
Shane, the owner, really cared about my needs. I had a laptop that died and he sold me a refurbished and much superior product at a great savings. And he was quick about it, knowing I had a big project to do. Thanks, Shane!
Very friendly and honest in communication. Shane is a great guy and does conscientious work. I will definitely look to him with future needs.
I dropped my stainless steel FULL water bottle on my open laptop, oops... these guys assured me theyd seen it all; diagnosed & repaired the broken hard drive within the week. They explained my options clearly, quoted prices, and now my laptop is running smoother & quieter than ever before. Thanks!
Sticktoittiveness. Is that really a word? It does best describe what Shane and his company did helping us out. Nothing is simple during these pandemic times but Shane kept us up to date and never stopped working on our behalf. It took staying on top of the China shipping delays, as well as other shipping delays. All this as he came down with COVID-19. It did take quite a long time to get the repair done, but we finally got it done. Im glad its back in use and Im very glad to hear Shane is healthy again. Thanks Shane!
So happy with the work! I was afraid my images and hard work had been lost! Shane was able to recover it! Best of all, he explained how to make it less likely to happen the next time! I will be a repeat customer for any computer issues:)
Shane was awesome, he answered all my questions. He came and picked up my daughter laptop and repaired her screen in a timely fashion. He brought laptop back to us making my experience very pleasant at this crazy time dealing with Corvus-19z I am pleased with his professionalism. I recommend Shane for all computer repairs.
Very easy to deal with. Knowledgeable and fast.
I tried changing the fan on my MacBook myself. Big mistake. I pulled the connector off the logic board! It could be soldered, but I couldn’t do that and no one was willing to. Shane came to my house to pick up my computer, had it for only a day or two, then dropped it off. I haven’t had any problems and he only charged me $159. I would highly recommend his services.
Shane built my family a new Computer based on what our needs were. The computer is amazing and is exactly what we needed. I was having problems late one evening connecting the printer and installing a program on my new computer and he came right over and fixed it. He does whatever it takes to make the customer happy.
Excellent work and thorough communication once contacted and began
I really appreciate the fact that Shane Picked up my laptop and worked on it and fixed it all within hours!! The crazy thing is he fixed a part on my computer that another company said was not fixable! I appreciate the great and prompt service!
HeyNerdFixIt is the real deal. The owner Shane is absolutely honest and Professional. He picks up and drops off your computer due to the COVID-19. He knows what hes doing and reasonable on pricing. Thanks Buddy! I recommend you!
A lot of companies will only repair your computer if you have software issues. HeyNerdFixIt.com will also work with you on hardware issues. I cant say enough about the staffs friendliness. When owner, Shane, found out we were neighbors, he drove my computer back to me once he had finished working on it!
Shane was great! He came to the house to diagnose the issue. We talked about pros and cons of fixing this pc and upgrades.Had it a couple days and brought it back to the house!!! I feel he was reasonably priced and the pc runs better than the day I purchased it( almost 11 years ago)!!!
Shane did a wonderful job of bringing my dead laptop back to good as new condition! He was polite, knowledgeable, and went over and above on addressing the issues and had it done in a reasonable time and at an affordable cost to me. I highly recommend HeyNerdFixIt to anyone who needs computer repair. They know what theyre doing and you wont be disappointed!
Highly recommend! Great job saving my pictures and data and restoring an older laptop computer at an affordable price. Will definitely only use Shane to fix my computer problems.Thank you so much!
I spoke with the guy who told me he works from home and he would call me back in 20 minutes. To send him the name make and model of my computer I did like he asked me to and ye never took th e time to call me back or respond to me
I have an HP All-in-One Touchsmart computer that unfortunately stopped working within a year after purchasing. I let it sit for awhile but decided to see if it was fixable at a reasonable price. Shane was recommended to me by a long-time friend, and I’m so glad he was. I found Shane to be honest, a great communicator and quick to respond (he picked up my computer the very next day after I reached out to him). He also took the time to explain what was going on, as well as answer all my questions thoroughly, making sure I understood the issues, options to repair if that’s what I wanted, as well as costs upfront (no surprises).I am super excited that my PC is up and running again! Shane went above and beyond to fix my PC at a very reasonable price. I’m so glad to have found an awesome go-to “nerd” for all my computer needs. ☺️I’m very pleased with the entire experience I had with Shane and HeyNerdFixIt.com. I highly recommend this company!
The service was affordable, and timely. Convenient pick up and drop off and my laptop has never run better.
Purchased one of my dream cars as sort of a coming home gift to myself. A 1991 Twin turbo Toyota Supra imported all the way from Japan. To my dismay, the ECU died within a month of ownership, understandable from a 28 year old car computer. Now a new one of these (If you can find one) will run you 1-2 thousand bucks. So I went about trying to find someone in the central Ohio area who will still do board level repair. Not one of the brick and mortar computer repair stores would take on the job and few even knew what I was talking about even after being SHOWN what repair to perform (All I need is a 30 cent capacitor re-soldered and a few traces checked). I resolved to perform the repair myself, but while looking online for soldering kits I find HeyNerdFixit on google. Called the listed number and spoke with the owner Shane, and right away I knew I was talking to someone who knows his trade. For the first time when I was explaining the smoking black hole in the 33 micro farad capacitor that blew up, the person didnt respond with Whats a farad?. Shane explained that their establishment is not open to the public but that he does on site troubleshooting, and delivers repaired components to the customer. I decided to give it a shot and asked Shane to take a crack at repairing my ECU. The repair took a little longer than estimated because of the memorial day weekend but Shane kept me updated nearly everyday until he had completed the job.Shane, sorry I took so long to write you a review but thank you again for the excellent work, I got the car fired up the very next day and she ran like a dream!
Highly recommend timely and reasonable price most importantly my laptop works again!!! I would definitely recommend him Thanks Shane😊😊
The service I received was excellent, I could not have asked for a more professional, personable and knowledgeable tech. Also, the amount of details and options Shane gave me up front is something you don’t see everyday. Shane certainly runs a customer-centered business!
Shane is super friendly, knowledgable and dependable. I highly recommend this business.
My PC worked great after they serviced it. Shane was great about explaining the issue and giving me advice about how to avoid it in the future.
Shane was absolutely amazing!
I would highly recommend this service. He was professional, friendly, very reasonable priced, and the best part; he comes to you. I called and he was able to schedule me within two days and diagnose and fix my computer within 15 minutes.
Shane was great to work with to repair my laptop. There was a small issue after The repair was complete and he picked it up, repaired it, and then returned it. Great job!!
Highly recommend Shane. He was quick to respond, helpful. Courteous, professional and made us feel like we were friends. He fixed two computers for us and was upfront on what we needed and more important what we didnt need. Will definitely call him for future computer problemsTHANK YOU SHANE
Shane called to let me know that he was running about 15 minutes late, which I appreciated. He was very helpful and patient with me. He fixed everything that I was having a problem with and installed some software to help my computer run faster. I would not hesitate to call him again, no matter how stupid I felt the question might be.
Called HeyNerdFixIt when the fan went out on our desktop PC. Shane picked it up at our house and had it returned and repaired within a couple of days. Unfortunately the fan stopped working a few days after it had been repaired. However when reaching out to Shane, he came to our house and immediately proceeded to install a new fan in our PC. Shane is very personable and definitely is an expert in his field. I will not hesitate to reach out to HeyNerdFixIt for all of our computer needs!!!!!
I called no one answered, left a message and no one called back...You did? Thats odd cause I have never received a call from you still!
Shane did a great job fixing our computer with fast, courteous, and reasonably priced service. Will definitely use his services again.
Awesome guy. Lives the Treat others the way you want to be treated, lifestyle. Took less than 24 hours for a new hard drive and system install. Kept me in the loop the entire time he had my device. Even let me know what I needed to do before he could even work on it. Very reasonably priced. Would definitely recommend.
Prompt. Professional. Knowledgeable. We have used this service multiple times for various problems. The problems have been solved and we have always been satisfied. Thank goodness it is available!!!
Shane has our computer running like it was brand new! He came to fix the power supply and ended up adding memory and tweaking a few other things as well. He really knows his stuff ... explaining what he was doing so that I could understand it. Very professional and reasonably priced service. I will definitely use him again and recommend him to friends and family. Thanks so much Shane!
Shane is the absolute best I wont go to anybody else to fix my computer he goes above and beyond. He is a man you can trust to give you the straight scoop and not try to up-sell you or charge you more than what is fair and reasonable (actually he could charge more and it would still be a good deal!). He worked his magic with my computer bringing it back to life after it was infected with so many viruses, replaced power supply and CPU cooling fan. Thanks, Shane! Well done!
Shane was amazing and very professional. The communication throughout the whole process was 100% satisfying . He came and picked my laptop💻 up and dropped it back off and the timing was perfect .This is a guy that really knows and love his job and hes great. I would definitely recommend anyone going to HeyNerdFixIt😀.P. S. You cant beat his price 👌🏽💪🏽
Fantastic guy in charge here--very knowledgeable. He went the extra mile to figure out what was wrong with my equipment and make sure it was fixed moving forward. The price was better than I expected.
Definitely satisfied with the service and return of my PC. Shane was professional and knowledgeable of what was required for repairs to the PC. Id recommend his services to anyone.
Patiently answered every questions and gave extra details so I had clearer understanding.
Shane did a great job fixing my WiFi issues. Thanks!!
Picked my 2 year old all-in-1 up last spring, told me the mother board was previously accessed & that he wasnt able to pinpoint the issue. He suggested Id be better off selling for parts & buying a rebuild from him....6months later, he still has my PC & no follow-up. Im sure Ive been had. First alarm was no store, shoulda followed my gut...
My 7 year old laptop died and I contacted Shane to see if it was worth fixing. He was very helpful in my decision to get a new one. He even took time to narrow down choices of a new computer based on my needs. When I got the new computer he transferred my data from the old laptop, set up my new desktop and answered any questions I had. I had called him on a Thursday and by Friday evening I was back and running. I appreciate his quick service and how he went over and above to help me. I recommend him highly.
I strongly recommend HeyNerdFixIt. They fixed my computer and quickly returned it to my home. Shane was very nice and showed me ways to make my computer more efficient and spoke so that a novice like me could understand.
Shane recovered most of all the data from our crashed hard drive. We were very relieved that all was not lost. His fee was very reasonable, his knowledge is extensive and he is just a good guy. When problems occur in the future, he will be our first call!!
Shane was very quick to respond to my initial call and questions. He came and picked up my machine and had it back to me within 24 hrs! He even took the added time to add Windows 10 on for me. Shane does an awesome job.
Shane did a fantastic job replacing a hard drive on my iMac. His prices are very reasonable and his service quality is excellent! He picked my computer up on Saturday morning and returned it to my home on Monday. Quick turnaround and all around nice guy! great to work with and highly recommend!
Great service! Explained everything well and was very reasonably priced compared to the big box store. Shaine also loaded programs that will help my PC from geting viruses in the future. Very flexible with drop-off and pick-up. Will highly recommend to our friends and family.
Hey nerd fix it worked out great for us. We called on a Friday afternoon and he was here in an hour. He explained what was wrong and how he was fixing it. He installed several pieces of software that helped clean up and protect my PC. I would definetly recommend them to anyone looking for gadget assistance.
I called them because I was working from home for a few days and my Desktop completely went crazy on me and I wasnt able to do anything. I was pretty sure I had a virus or two on it. He came and picked it up that evening, and about 2 hours later he brought back to me all fixed! The service was great, and he was very professional and polite.
This is a great company, I am a college student with 5 classes and a full time job with the government. During one of my class assignments I contracted a grove-something or other virus. I struggled to find someone who could fix it. My fiance found Hey Nerd Fix It, and he was willing to, on a Saturday night, fix my CPU. Plus his prices are not that bad, I was expecting to really get hit up, but no he took great care of my CPU at a very low price and he was fast. I will be going here from now on!!!
We have been calling Shane for years to fix our computer problems. He gives prompt service at excellent prices. I highly recommend using him for your computer needs.
Shane is awesome! Hes very friendly and knowledgeable. He upgraded my computer, and its running better than new! Would highly recommend.
I used HeyNerdFixit on a previous occasion and was pleased with the service. I felt comfortable calling the company a second time. Well, the second time has not been a charm. I am having more problems with my computer now than before I called him. The day after the service call I sent Shane a text letting him know that my computer was not working properly. He responded that one of the problems I was having was not something he could repair. I questioned that because he was rushed when he arrived at my home and didnt check it. The other problems I was having he said they would fix themselves in time. Well it has been several weeks and I am completely frustrated. Will I call him again? I dont think so. I think that professionals should honor their work.
I saw his posters on the side of the road, and was nervous in calling, and I am so glad I did. He called me back very quickly and worked with me on when he could work on my laptop(s). He is very friendly, and very welling to answer all my questions, and more some. He also cleaned up my daughters laptop, and it was very sick lol . I highly recommend him to any one. Thank you Shane for your help.
Shane came to my home and removed over 2,000 viruses from my computer and loaded software to prevent that from happening again. He also took another computer that wasnt working and had many, many pictures on it (that I had not backed up) and was able to get that computer working again. He also downloaded some updated software for me for free. He was polite, professional and prompt. He also taught me a lot about computers!! If I need computer repair again, I will definitely contact Shane first. Thank you, Shane!!
I was happy he could come out to my home. he picked up desktop and laptop and they were back after a few days. They are working very well.
Hey Nerd Fixit is a quality computer service. My computer is up and running without any problems. I will highly recommend this service to all of my friends and family.
I tried to upgrade my computer myself. Things went sideways, and I called Hey Nerd Fix It. The owner came to my house, and picked up the computer. He found some issues, one of which he had to use an electron microscope to detect. He found other problems unrelated to my tinkering, that had existed since another computer company customized it for me. He fixed the issues, and got it up to speed (literally overclocked everything for my gaming needs). I dont usually write endorsements, but in this case, I have to.
I called the owner this morning because I was having issues with my laptop. Without leaving my house he was able to diagnose the problem and get me up and running within minutes. The professionalism and expertise demonstrated was super. I would strongly recommend this company for any computer repair.Thanks,Tim Powers, Slate Ridge Crafters
Great fix and recommendations. My computer is running better than before. Great computer repair man and fix ups for a fair price.
Great guy! Very friendly and reasonably priced! Would recommend anyone to him!
Friendly, reliable, and fixed my laptop back to new!! Strongly recommend!!
Awesome service! The owner was very helpful and went the extra mile to make sure my needs were met!
This man and his company are nothing but liars and crooks! I Paid him for a REPAIR on an iMac graphics card and he failed to do the repair and get the computer functioning. So he charges me FULL price for the FAILED REPAIR anyway and holds my until he is paid. Ridiculous! When you pay for a repair, you expect to have a functioning product. He did the repair. Failed. And charged me anyway. Never ever trust a mobile repair man. Has no physical location. Takes your computer then takes it to his shop. I should have listened to everyone and not gave this company my trust! Save your money and go to a real location with real computer technicians. He is only in business to fabricate lies and extort as much money from the community as he can.
Wonderful experience; highly professional and efficient!
Shane did a remarkable job. Very professional. I recommend him highly!
Service was prompt and affordable. Shane picked up my computer and returned it promptly, as promised. Would highly recommend.
Shane with Hey Nerd Fix It is the MAN. Ive hired him for several projects, and he delivers on what he promises. Biggest project to date was a complete updating of my familys home entertainment system. He advised me on what projector and sound system to purchase, to replace our ancient existing equipment. He installed all components of the entertainment system, and the result was awesome. The projector image is HD razor sharp, and the image is HUGE. It fills up an entire wall in my basement. Experiencing movies and sports is like watching it at the movie theater. Shane is always happy to address any technical questions that pop up with our home electronics. I highly recommend Hey Nerd Fix It.
I had a great experience with Hey Nerd Fix It in Pickerington. Shane was extremely friendly and helpful. He was able to fix a broken USB drive for me that I needed in a hurry. His turn around time was unbelievable and hes a heck of a nice guy. Use them for your tech needs. You wont be disappointed.
Fast response. Fixed my laptop problem quickly and gave me simple instructions on how to keep it running better. A++++++++++ Service and very affordable.
Shane was great to work with! He answered our call immediately, was flexible and accommodating with scheduling and showed up on time. He fixed our slow running computer, removed viruses and installed anti-virus protection. In addition he helped us with a problem we were having with our Wii. He was a pleasure to work with and would call him again for any tech problems.
This was our second experience using HeyNerdFixIt and we were not disappointed. We have a busy schedule and dont have time to wait in long lines at stores. So it was a natural to call HeyNerdFixtIt. What a great concept and to actually get to know who is working on your computers is a plus. Our computer came back better than ever! Well done...
Shane is the one of the best people Ive ever dealt with. Even though I didnt want him to pick up my pc he offered to still help by sending me info that was very helpful. This place is now my go-to for any type of PC problems. Dont bother calling Microsoft support they wont do anything. Shane explained to me what was wrong in 5 minutes and Microsoft couldnt even explain it in a hour.Thanks again for all your help Shane much appreciated.
HeyNerdFixit did great job helping me on my printer issue. I highly recommend using this service
SHANE WAS AWESOME RAN INTO SOME PROBLEMS BUT HE NEVER GAVE UP AND GOT IT FIXED THANKS AGAIN IT WORKS GREAT!!! VERY HAPPY
The representative was very kind. He was very willing to work with me to complete fixing my laptops LED screen. They are easily accessible and convenient by having texting and calling an option for communication. Thanks to HeyNerdFixIt, I was able to have my laptop fixed without the laptop or myself leave my house. The customer service and quality repair are well worth every penny.
Had a problem with my HP laptop on/off switch which Shane fixed and its working like new.
Excellent repair. Dates met, repair correct, and price as quoted. Word recommend.
Just got the computer back seems like it is back to the way it should be. HeyNerdFixIt removed the viruses on my computer bringing it back to the way it was and replaced my cracked screen all for a lot less than I expected. I am very pleased with his work.
Shane was very helpful from beginning to end when it came to fixing my laptop. It was running slow and barely useable. He came to me to pick up the computer and kept me in the loop the whole time he had it. He cleaned it up without loosing any of my files and it works great now. Couldnt be happier. Solid on his prices. Shanes the go to if you have anything wrong with your computer!
Great service and communication! Shane came to look at a couple computers and ended up helping my wife with her iphone at the same time. I would definitely use Heynerdfixit again, and would recommend to family and friends!
I had a long and winding experience, got frustrated and ultimately had to have my hard drive wiped clean. Each time Shane thought the malware he installed had removed my problem with ads, the ads would pop up again. Finally, after he wiped the hard drive my laptop has been ad-free for over 2 weeks now. He was concerned about my being satisfied with the results and at one point even offered to return what he had charged me.