Drove 20 minutes to the Rio Rancho NM store because of the free battery installation. There was only 1 employee in the store at the time so he couldnt do it right away but estimated someone would be back in 20-25 minutes so I told him I was fine waiting and his response was are you sure you dont want me to just give you the tools to do it yourself? If I wanted to change out the 2 batteries myself I would have just bought them somewhere else for less. Seemed to me he just didnt want to do it. Why offer the service at all if thats the case. Ill spend my $400 or better somewhere else and wont be back

Loved the customer service I received. Richard was very polite and knowledgeable in the product that I bought. Will definitely send my friends and family to Advance and to ask for Richard at the Rio Rancho location!!!! Thank you

Seems like every time I stop in for parts/auto supply. I get cool service from the employees.. No complaints here. And thanks to the nice female that helped me the other (3/23/21) day.

Local and convenient. A bit pricey.

Found a fuel filter for my GMC and I also found tools to get the job done

They gave us a great deal on the battery we needed for our vehicle thank you Auto Parts

Always great customer service from Martin and Mark!! 👍

Helpful people. Lil expensive for fuses. Gotta remember its not 2000s its 2020 now

They had what I want AT205 resale sort of hard to find

Fast and Friendly staff. Was once a Carquest. They replaced my battery for me .

Not helpful at all. Walked out went to autozone and got what I needed

They got car stuff

I forgot the gentlemans name who helped me but he was very nice and went above and beyond to help make sure I got the right parts and information. I also asked about job positions and he told me everything I needed to know before I said another word. Great customer service. Ill definitely go back to that location and maybe even be working there soon. Thank you.

Courtesy people there with good sales person assisting.

Always helpful staff. Better then AutoZone

No stars extremely bad policy, Im surprised this establishment is still standing.

My local store. Always helpful, fast with parts delivery. Rarely doesnt have something I need. Great people

Nice place wait time about 5 minutes but they did not have the part we needed and would have to get it from the DC - distribution center.

Staff was friendly.

Very friendly and have good knowledge of auto parts..I go here first for my parts.

All the guys at Advance are super knowledgeable and helpful. I was in a pinch with a car emergency. They advised me on products and went the extra mile to assist me right there in the parking lot.

Their pricing seems to be non-competitive. Bought an item with a rebate, of course it was a mail in type and sure enough I was denied the rebate for unspecific details. Avoid shopping here and utilize stores that have a proven customer satisfaction track record.

The staff was awesome! Joe and his crew made feel right at home! 😀

I had my flywheel turned it was affordable and done in a timely manner with friendly and knowledgeable staff!

They are so helpful! Even came and put my oil in my husbands truck for me!

Only been there once. Nice place. Good guys.

Great ownership. They sponserd our girls softball teams fundraiser.

Recently went in for supplies. Guy behind the counter was full of information, and helped me get what I needed.

My preferred parts supplier. Personable, good parts and good range of parts from economy to quality.

The people know a lot, and are willing to spend the time help you.

Great help. Good manager.

Can’t ever get ahold of anyone on the phone. Autozone answered on the first ring.

The service an the parts are top shelf quality. I have my business set up with them an its beat all others from price quality parts an if they dont have it its overnighted .

Love this place and always get great service here

Best help, Joe looked and found me the best deal

Great people and very helpful

Great service, but they need more staff

Great service

They were out of the socket that I wanted, so that was not good.

Went out of their way to help me and had the part and helped me get the job done. Good guys!!

Its handy.

Great expertise and excellent customer service

Awesome help from the workers very nice

Awesome place great service

Helped me so much. Even let me use their magnet tool to pull something out of my car that I dropped. My new go to for auto parts

They were professionals and immediately handled the case

Great

Great service Thanks Joe

Exceptional customer service

Did not have the part I needed :(

Experienced crew

Place to go for parts

Fast and friendly!

Excellent

Ok

Good

Great location

Great