Just wanted to share in case anyone is looking for a storage facility. The Space Shop Self Storage in Riverdale, GA is great! Beyond the facility itself, I had the pleasure of speaking with one of their phenomenal employees, Eric! When I say he treated me with exceptional customer service and took the time to answer all of my questions (of which I had a lot) he never wavered in the time and attention that he provided me. All to often, a company can be awesome but it starts with the employees first especially in a Customer facing service. Space Shop if there is an award for Employee of the Month, I must say Eric should receive it hands down. If you can see this Eric, thanks again for all your assistance, knowledge and professional service; I truly appreciate it!!!
Hello. I have been a tenant here at Space Shop Storage since July of 2020. From day one Lexi took good care of me(every staff member always speak and very friendly). My situation was that I needed more than eight 12x30 units, and she made it available for me. Since Ive been here, it always has been clean, quiet, and safe. The units are well kept. No broken doors, no broken latches, no smell and the lighting is okay. I would know because now I have 10 units and all of them are in great condition. A lot of times I am here late because I work from the unit and I feel comfortable and safe. I would definitely recommend Space Shop Self Storage.
We just moved to the area and needed a storage unit. I called two other storage places in the area and it seemed like the staff didn’t have the information that i needed. Thank goodness for Eric at space shop in riverdale. He walked me through the entire process and was very knowledgeable and friendly. I would be sure to recommend this company and Eric toOthers. Kudos Eric and thanks so much for your time.
This lady name Jean was very helpful and very polite stayed passed closing to help me get situated..I love this place very warm n welcoming glad I chose this place I would definitely give this place a 10
Great customer service. Tatyana was very thorough and helpful and made my experience very smooth and easy-going. She definitely needs a raise and Im very happy with my experience there so thank you very much🙂
Jeannie and Lexi were the best team ever they helped me and were very nice and genuine
This location is by far one of the best. The property is always clean and the staff is super friendly. I always refer family and friends to this property. They have lots of cameras so I definitely feel secure in knowing my belongings are safe. If you need a storage unit, this location is it.
I was looking for a reasonable fee and accomdating space for my office furniture. They were also prompt in responding, friendly, and thoughtful. Tatiana and Eric were both a pleasure to work with.
Tatyana showed me great manners. She also showed me a easier way around the storage, so I can get to my storage unit without a problem.
Very nice facility! The facility and grounds were clean and well kept. The property manager, Lexi Nieves, took care of me and Twas very polite, personable and efficient! As we were going over the rental contract for the storage unit, explained everything in detail and had the few questions I had answered before I had a chance to ask!I would definitely recommend Space Shop! Thank you, Lexi!!
This young lady by the name of Tatyana, gave me such a wonderful tour . My overall experience was a 10/10, thanks again.
Excellent customer service and clean property. Any questions you have they will be more then happy to answer. I actually meet the property manager. She was very Pleasant and kind. I love my unit. East access and temperature controlled.
I’m giving this place a 5 out 5 . the customer service is great . I spoke with Tatiyanna she Tailored my package & helped me find just what I need for my home storage . the space is well worth the price & the pricing is very affordable . I would recommend anyone to go here for the best experience & to save your pockets .
Went in to rent a storage unit yesterday and received the most amazing, friendly, and exceptional customer service. The vibe is right at this location!!! Thanks ladies for a great experience.
This is the absolute Best storage place ever!!!!!!! The customer service is Great. SPENCER IS a awesome employee. The prices are affordable and super clean . .thank you so much... made my day.
My experience at this location is by far the best customer service I have ever received in my lifetime from any company/organization! The very moment I walked in, I was greeted with an extremely friendly smile by the manager. Check-in process was a breeze! I had some very friendly (and hilarious and joyous) conversations with the staff at this location. I honestly felt like I was at home with these people. It almost felt as if they were family. Quite honestly, I walked into this location after a not-so-good day and the manager instantly turned my day around and another employee named Alexis had made me so happy. These are some people who you certainly want to meet, whether or not youre doing business with them. Not to mention these are absolutely the cheapest prices in the area for any size storage units! Very clean and organized.
One of the best storage place!!Once you get there the area is clean and well maintained. Wasnt any trash on the ground.The office area is, again, clean and well maintained. The people who work in the office are very friendly and helpful with any questions you may have. They arent very pushy either. A nice relaxing atmosphere. I recommend all my family and friend who need a storage place here!! Love this place.
Even though I did not proceed with moving into the unit, the staff and management were great communicating with me and providing me with alternate solutions. The staff members I dealt with were Lexi and Spencer. They called me back when they said they would and processed my transaction efficiently causing no inconvenience to me. Thank you and I highly recommend them.
Excellent service I came in literally 15 mins before closing and I was handled like no problem! Lexi is AMAZING!!!!! I love her !! Also The establishment is clean and well maintained!! Staff super friendly and I just know my belongings are safe and in good hands!!
Brandon (the property manager) was GREAT! This was the first time I have dealt with anything pertaining to a storage unit. Brandon was very thorough and very personable. He made recommendations that would be beneficial for my particular situation. He understood my circumstances and was able to meet my expectations. He really made the experience worth while. I would definitely recommend this location. Ask for Brandon!
The office staff is incredibly kind and helpful. The units are clean and easily accessible. I looked at several other facilities in the area and The Space Shop stands tall against the competition. Their rental rates are also very reasonable!!! Especially for climate controlled units.I have been very pleased with my experience.
Its a great place to store all the things that you dont need or want. 😬🙄 The cost of the rental space has gone up...
I am more than pleased with the high level of customer service I received while at The Space Shop. Spencer was extremely helpful and knowledgeable. He answered all of my questions about which unit size would best meet my needs. I highly recommend renting space from this company.
Lexi and Spencer are sooo friendly! We talked and laughed as I signed up for my storage unit. The facility is very clean and secure. Thank you both for GREAT customer service! I would recommend this location to my friends 😊
Excellent customer service! Fast, friendly and professional. The office looked amazing. The storage units I visited were clean and.new looking. The atmosphere was pleasant and welcoming. The prices was good too. I recommend this.business to.everyone.
I had no issues with this storage unit facility other than they have no trash cans on the location. Pricing seemed fair and it was always clean,even though there were no trash bins for the patrons
I have never had such a smooth and clear storage rental. The manager not only got us in and out, she made sure that we were happy with our rental. Everything was explained in clear English and we didnt feel like we spent too much money when we left. I am beyond grateful. This young woman made an otherwise stressful move, that much less stressful. THANK YOU!
I would recommend to anyone looking for a storage space. The property is very clean and well-kept. Also, the storage units are very affordable. Lexi was also very helpful and accommodating. I originally reserved a 5*5 unit. Before preparing the lease, she showed me this unit and the next size up, in order to find the perfect fit for me. Thanks for all of your assistance and patience, Lexi.
Came in and was helped immediately by Andre he was so down to earth and transparent. Very pleasant and answered all of my questions!
This is by far my favorite storage company. I never have any issues. They are super clean, the area is kept secure, and staff is always willing to help out and answer questions. The lady in the office (Alexis) is always pleasant and helpful.
Tatyana was awesome and very patient!
BEST SERVICE IMAGINABLE. Lexi’s customer service exceeded my expectations. She provided above and beyond service. I came in (last minute) in the middle of a move gone wrong. I was able to rent two side-by-side 10x30 units. I recommend Space Shop Self Storage!!!
The staff is very knowledgeable & professional ...that’s some plus signs!!! I was one of the 1st to rent @ this facility when it was first built & named something else & the quality of service DID NOT CHANGE!!!
I had an excellent experience here!! Lexi was so helpful and efficient. She went the extra mile to make sure the unit was to my satisfaction.
Excellent customer service from the staff. Alexis was professional and very knowledgeable.and the units were clean. Great experience and I will definitely recommend to family and friends.
Brandon Boyd was very friendly and very helpful .he explained everything thoroughly and to the point. Great customer service. Clean location and i would definitely recommend
Brandon has excellent customer service hands down. I sat here and watched how attentive and educated he is with training an associate and taking care me at the same time and everything he said was facts to give customers like us excellent and accurate service. We need more agents like Brandon around Atlanta and I assure you if you get either Brandon or Jaquana you will receive honest and clear communication. Thanks for your service.
The facility is very clean. The location is convenient. I like having the option to pay online. Ms Nieves and the rest of the staff are always helpful with great customer service.
Andre is very accommodating, extremely friendly and very efficient. He helped us with our storage needs. We really appreciate him.
Great people Spencer is a great employee very helpful great attitude will be referring others
Kristen was very helpful and went above and beyond to assist me with my storage needs.
Lexi was soooo sweet and helpful she got me my unit fast and she was very informative thanks for everything 💋💋!!
They were very patient with me while I decided which size storage was the best fit for my needs. Also, perfectly priced. Ask for Brandon!
LIME GREEN & CLEAN!Professional office staff, they make sure you get all promotional discounts, well lit and monitored facility.
When this was Neighborhood Storage they were great people. Friendly and helpful. Our nation is going through a crisis right now. I freelance and have lost two jobs because of the virus crisis. My wife has been laid off for the last few weeks because of it. We were trying to work something out with these folks to pay when we start working again. A lot of companies are doing this. Space Shop doesnt seem to realize this country is going through a crisis. Not will to help at all. I know its within their rights, but Neighborhood storage would never have been this cold to their customers.
I’m a new customer but so far Lexi and Brandon has made my experience a great one. I would definitely recommend!
I went into the location and from the beginning Brandon the property manager was friendly and knowledgeable. He took time to show me storage spaces and made my experience very pleasurable. The location was also very clean and comfortable.
The manager was very helpful when I came to this location. I also love the fact that this location is always neat and clean when I have come to pay on my account. Great job!
Shanteria was AMAZING. She was so helpful. I have never rented a storage unit before and she was full knowledge. She walked me through the process and I was certain that I was getting a great deal with price. I am so grateful to have gotten a chance to meet her. I would DEFINITELY refer this place to anyone that is looking to store anything.
Ive had storage units in this location for several years-Going through two owners and several managers. Always clean and priced well.
My experience was great. Brandon was very helpful. Awesome experience
Good customer service and property manager was very professional when showing a unit. No hassle and very clean office space.
Excellent Customer Service
Not only is the area convenient to our home, but it is cleaner and more affordable than other places we tried. Andre is a delight to work with, and we are very happy with our decision!
Visited facility and was extremely impressed especially with Mr. Brandon. He provided supreme customer service and based on my experience, I will recommend this business!
Great staff and easy process.
I have had this storage unit for 18 months. In that time frame I have had good report with the employees of this establishment. They gave me reminders via email and phone calls to avoid fees. I had moved to NY on a temporary basis and it turned to being permanent.Upon opening my storage unit, everything was the way I left it. I thank Neighborhood Stotage for taking care of all my items and I highly recommend them to everybody who is looking for a positive experience, clean grounds and professional staff. If that doesnt get you the free K Cup coffee will.SincerelyThe Taylor Family
Staff was very helpful first time ever getting any storage unit
BRANDON BOYD knows his job .... gave exceptional service to make sure I was taken care of... Truly a plus at SPACE SHOP SELF STORAGE!!!!
Nice place and very clean. Property manager was respectful and knowledgeable.
Get experience, Very clean up to date facility . Office Staff friendly . Brandon property manager awesome
Lexi, Heather, and Kim were amazing with helping me and offered amazing service! Also purchased some supplies and it was affordable than other places.
Brandon made our day amazing at this nice clean storage space customer service is Perfect
Breandon Boyd Excellent customer service makes you want to refer someone else
Brandon was amazing. Excellent customer service
It a very PLEASANT Experience with the young lady that assist me. She was very friendly and concerning.
Great rates and better customer service!!’
Lexi and Kristin provided excellent customer service
Brandon the manager was very nice very helpful I will be sending more family and friends
I would recommend this place to everyone! The staff is friendly and the place is very clean. I would definitely rent from them again. Thanks for the great experience doing business with you.
This experience has been great. Clean facility, along with friendly and professional staff. Would highly recommend to others.
This store is not community friendly, since they purchased this company, the trees on the property in the back are dying, no mulch around the trees, the lot in the back is full of trash the lot is not cut, the land service is terrible and don’t edge or pick up the move Over the trash, and we as a community picking up there trash on the back lot, the clerk said they reach out to management and code Enforcement, we will not refer this company to anyone in our Community as of 2019.
Customer service is Amazing...Andre was very helpful and very kind
Fantastic experience Lexi and Christy were awesome.
Neighborhood Storage is an excellent storage facility. It is clean, has easy access to every storage unit, and managed effectively. I would recommend this facility for any of your storage needs.
Safe and clean. Polite
Rented storage for quite some time when relocated to Boston--YOU CANNOT GO WRONG!! Very secure, very clean, easy access, access hours are VERY accomdating--CUSTOMER SERVICE IS SUPERIOR TO ANY OTHER!! THEY REALLY RESPECT THEIR CUSTOMERS!!
Brandon Boyd was excellent in service, timing and great attitude an service. 🎉👍🏾👏
Property Manager Brandon is very professional and storage area very clean and safe.
I used this service for over a year moving from out of state to GA. The service was very good and the office workers were very nice and professional. I was also given 10% discount for being a Veteran of the military . I would recommend this storage to everyone and the security for your property is well secured .
Youll be better off leaving your stuff in a cardboard box on the curve. .. in the rain...gates never work properly. .. security cameras never work... the staff never walk the property to check for any wrong doings... they answer the phone when they feel like it. .. they are only there for two things 1. A 2. CHECK breaks in area norm... dont do it. ..
Ebony, Whitney and the girls are awesome! Always helpful and always friendly. I thank them all for their help.
The guy Brandon was very professional and patient with all of my questions and needs. I highly recommend this place to anyone in need of a storage.
They were so helpful especially Lexi !!!
I Like and Appreciate Neighborhood Self Storage because when I was inbetween jobs and my money was funny they didnt charge slot of late fees after the due date. Really love the easement of payment!!!
No problems! I used Neighborhood Storage for three and a half half years!, Everything went as promised and my items were kept in temperature control. I can say great job and thank you for your service!
This storage place donated to my church. I was very impressed.
Very clean and good service, highly recommend
They are a wonderful company. I would recommend neighborhood storage to anyone looking a clean, nice, affordable, place for your items.
Totally awesome staff.
The rate increases are excessive plus the staff isnt willing to work with me on the payments of these increases the owner is refusing to talk with customer nor are they willing to work with me due to issues with other tenants I have never had any issues with my bill and now i am being treated as if Im not a customer I wouldnt recoment spending your hard earned money here because this business is not about supporting their customers needs they just take ur money and tell u to go f*** your self up the A** with no lubricant years of payments and the first issue I have and this is how Im treated if anyone has any further complaints contact the better business bureau or city hall down town Atlanta with melanie she works on this district. Ow and I give this no STARS!!!!!!!!!!!!!!!!!!!!!!!!
Best place around to store your stuff. Staff is friendly, storage is safe, great prices, I would recommend to family and friends.
Fairren was sooo friendly and helpful. She made me feel comfortable and confident storing my belongings with Space Shop Self Storage. Thanks for everything!!!
Enjoyed my time here at self storage good people.
Great customer service from Brandon when I went there and very professional employees. Got my recommendation for anyone to go here
Ebony was super friendly and professional! Highly recommended location to store your things!!!
Great customer service!!!! Been using them for years!
I like the people here they are so friendly and courteous.
Great people. Clean faculty.
Great people great customer service