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City Body Shop
301 N Madison St, Rockford, IL 61107, United States
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City Body Shop
Comments
Er
Review №1

City Body did a great job with my wife’s Rav4. They’re we’re super helpful and friendly on the phone. The car was done when they said it would be done. They returned phone calls when they said they would call me back. They even took the car back in the shop after the bodywork was done to see why the check engine light came on randomly. Plus the body work they did looked great.Highly recommend!

Da
Review №2

These were 2 of the nicest guys. They were so helpful. They did absolutely everything they could do for us since we were from out of state. Would recommend this service to everyone. Cant thank them enough. Truly appreciated there help.

am
Review №3

This place is awesome! I received excellent customer service, the manager was very nice, and professional. They finished my car in a timely manner and you would never be able to tell where the damages were! I definitely recommend!Amari Tribble

Ch
Review №4

Excellent JobThey took me home and delivered my car to me, When they finished.That was so considerate and I truly appreciate it,And, truly recommendgoing to City Body,Prices are great compared to.others.Thank -you City BodyCheryl Lenoir💯💯💯♥️♥️

Bi
Review №5

Took my car in to 4 different body shops and as a former tech I knew what needed to be replaced and not was the only shop who didnt over quote me and they did a great job.

Di
Review №6

Friendly folks who do good work at fair price. Thanks.

Ch
Review №7

Very very nice place !!! Went above and beyond to fix my car after a minor fender bender. The car is a 1994 Olds Cutlass Ciera. Only 75,000 miles. Was told it was not fixable from other collision businesss. So thankful for this man and the kindness he displayed. They care about their customers. I would recommend them over anybody else. If I could I would give them 10 stars....Thank you for helping me.......👍👍👍

El
Review №8

Everyone was very polite over the phone and in the office. Quick service and very professional. We will be recommending this business to our customers whenever they have an emergency and need towing. 10/10 stars! Thank you for your amazing service! -El Amigo

co
Review №9

They do great work

Ka
Review №10

City Body Shop did incredible work on my car. They were nothing but professional and made every step of the process painless. Working with good, honest people made what was a bad situation amazing. I would take my vehicle back here in a heartbeat and will definitely recommend them to anyone without hesitation.

Ce
Review №11

They are amazing! The front desk staff were so helpful and walked me through the process of going with them for my insurance claim. Car looked really nice and brand new after they fixed my bumper. Definitely going through them for future car repairs and recommending them to others! Would give them more than 5 stars if I could. Thank you so much!

Sh
Review №12

Our parked minivan was hit a week and a half before we were supposed to leave for a family trip. We contacted City Body Shop to get the repairs done and John and hit crew were super great! Not only does the repair look great, the team got our van done in time to leave for our trip! Thank you so much to the team at City Body Shop!!

Sc
Review №13

Super impressed with how fast and professional they were. They picked up a stranded service truck of mine in 15 minutes and took it to the dealer to be fixed! Thanks Guys!

Go
Review №14

Immediately wanted to send it to the dealership. Estimated Very expensive parts.

Ja
Review №15

The people were fantastic to work with. They understand about your attachment to your vehicle and work with you through the long process of paperwork, insurance companies, and rental cars. Renewing your vehicle can feel like a huge and hard journey, so their care and attention to making sure you understand everything was a blessing.

Pa
Review №16

John does an amazing job and is very trust worthy. I have been in the automotive business for over 30 years and could not recommend a better place to go. Pat P.

Ha
Review №17

City Body Shop has the most caring and helpful staff, and restored my faith in humanity. The staff went above and beyond after my car was totaled. I would highly recommend to anyone in need of road side assistance in the Rockford area. I couldnt be more relieved or happier- considering the circumstances. Thank you all again!

Br
Review №18

I had the most efficient Service ever. They were fast and affordable.Thanks for the Great Service.

Sc
Review №19

Driver was prompt courteous on time very respectful I ever need another show I will definitely be calling City Body Shop Towing

Ma
Review №20

I was in a difficult pickle and Bill was kind and comforting, right when I needed it most. He was quick and professional at his job.

Da
Review №21

Jon and his Team did an excellent job at resolving my issue with speed and professionalism. Above and beyond service from start to finish. Thank you City Body!

Em
Review №22

Called for a tow for a car that the key wouldnt turn in the ignition... the gentleman that came told us, two women, that it was the key that was causing the problem and got the car to run. He couldve easily towed the car to make money off of us. Never encountered such honest and kind individuals... highly recommend!!!

Ch
Review №23

Did fantastic work for me. We’re up front and professional. Gave me a very competitive and accurate quote. Would go back to them with all my body work needs!

st
Review №24

Excellent customer service! Repaired my bumper cover while I waited and refused to take payment, even though it took most of an hour! I would recommend this small local shop to anyone as they go above and beyond what is necessary to make the customer happy. They will continue to get my business for years to come.

Ja
Review №25

There’s just a few things you expect out of a towing service: great communication, fast, reliable, and a decent price. This company fits all of the criteria above. A great experience in two crappy experiences only days apart, but needless to say, since it is a towing service, I hope I don’t have to use in the near future.

Sa
Review №26

Nice and trustworthy body shop, I’d give them a 100 stars if I could. They did an amazing job and took there time on my car after someone hit me, I most definitely recommend them!

Ki
Review №27

My car looks better than when it was in a collision. The whole City Body staff was friendly, professional, and honest. I got my car back sooner than expected and it looks great. I would for sure go back to them if I ever need to.

Jo
Review №28

I wouldnt even a put one star but I guess you got to put something to make a post, this guy today was all over the road no regard for anyone. I notified the police and theyre going to look into it but very dissatisfied this guy was all over the road cared not about any other driver had a flatbed with a white cab I was completely inconsiderate of everyone. I would not recommend using this service.

Ch
Review №29

Excellent work. Prompt service. My truck was done when they said it would be. I could not be happier. John and his team were professional and courteous throughout the entire process.

La
Review №30

They towed our vehicle all the way to Madison, WI for a very reasonable price.Prior to calling them I was calling around other towing companies in Rockford and customer service was very rude and were not willing to travel to Madison. Also I had noticed there was about 3-4 towing companies that i had called that seemed to be the same buisness pic on google reviews but with different names. It was weird and I did not feel they were legit to do buisness with.Then I called City Body and I was so relieved they were able to help me out. I was happy to hear a real person pick up the phone, instead of automated messages like some other companies in town. very nice people, service was also fast. Seem to be most honest towing company in Rockford. Highly recommend this place!! City Body Keep up the great work!

Er
Review №31

Awesome service! Many thanks for your help and just plain giving a damn about other people. Great price for towing my truck to Monroe Wi.

ce
Review №32

I took ‘10 challenger for a bumper repair and the repairs to my car were excellent . Especially the manager is so helpful. I’ll def come back in the future

Am
Review №33

I have been coming to them for years every time my car got damaged. John is very friendly and his rates are reasonable. This is the only place I will go to.

Jo
Review №34

They did a great job on accident body repair. When I had a problem with one headlight a year later, they adjusted it for free. Very friendly.

Jo
Review №35

They get the job done right fair and cheap good clean cut company

Di
Review №36

Did a great job on my car.

co
Review №37

Very geat! Very fast I would recommend to anyone

Ir
Review №38

Does not tow car just have parts for cars also fixes cars

Ja
Review №39

These guys are honest, fair and professional. They do great work and my car look better than when it was dented.

Mi
Review №40

Excellent-Quality car repairs!

An
Review №41

Good people to work with - fast & efficient

Aa
Review №42

Got in a bad car accident and John and staff have been so nice, understanding and have the best customer service .thanks for getting me back on the road

Re
Review №43

Good place.

Je
Review №44

Wilson auto is priced way below.

Co
Review №45

Great service

Da
Review №46

Worth twice the price. Prompt and knew what he was doing.

Co
Review №47

Overpriced

Information
3 Photos
47 Comments
4.6 Rating
  • Address:301 N Madison St, Rockford, IL 61107, United States
  • Site:http://citybodyshop.com/
  • Phone:+1 815-965-0515
Categories
  • Auto body shop
  • Auto restoration service
  • Auto dent removal service
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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