If i could give 0 stars i would. these guys are absolutely hands down the worst, most incompetent mechanics i’ve ever encountered. Had my car towed there for an engine replacement and they said they could and would do it. After deciding to not cooperate with my insurance company for a week, my car spent another 2 weeks in their hands before i had to call them to ask what was going on, to which they responded that “they don’t feel like doing it”. so i had pay to have it towed elsewhere. After retrieving my car from the second mechanic, he had informed me that somebody had cut the wires in my car for my headlights and various other wires were cut as well so he fixed them for me. After driving it home i’d also noticed that 3/4 of my windows no longer work at all and that i had a broken tail light. As others have said, these guys are absolute crooks and completely untrustworthy. DO NOT go here.
UPDATE: went to another mechanic who fixed my car, he told me that “someone” welded metals into my Cadillac converter so not even half of my motor would work. these guys are straight crooks NEVER GO HERE. they purposely did this so i would have to go back. they also kept saying it would be done tomorrow but never was. they almost jeopardize my motor, they also were supposed to use NEW coil packs but replaced them with used/ old ones instead! AND THEN when i went into pay to the original price we agreed on, he tried to get another 100 and told me “we put gas in it” when i never asked them to and also used my vehicle for parts pick up without my permission. NEVER GO HERE, THEY’RE CROOKS!!!!!
Needed my Brakes and Rotors swapped asap, these guys managed to squeeze me in at the end of the day, like right before they were going to close. Fair prices and some quality work.
I took them my car knowing what was wrong with it, (02 sensors) told them what the problem was and had it scanned. they cut the wrong sensor that i JUST REPLACED once they heat up the car doesn’t run right. when i got there they said “car is running good” then was on the road for 5min and same thing!! they broke and fixed the same sensor instead of the sensor i told them to fix. they cut the wrong one and left it and i still had to pay. PLUS they kept taking my car for their parts pick up without my permission. so basically all i did was pay them 400 dollars for the same sensor i already replaced, also put used coil packs when they were supposed to me new.
The best mechanic in town for working on all your foreign and domestic automobiles. Just dont take him an exotic otherwise he does a fabulous job very affordable.
Fixed a problem that 2 other shops couldnt or wouldnt diagnose and repair..
The professionals at Rockford Auto Repair did a Fantastic job on my brakes and rotors 👍🏾
Owner Mike & Th Entire family always provides outstanding service. This business will not rip you off with outrageous prices. Whatever is going on with your vehicle Bring it here & become Part of the Rockford auto repair family! Love you guys Mike!
Asked them to replace one part an had my car all day to tell me they didn’t do it an that it was something else.
They did an awesome job
I googled a place that was open today and found this place. My gas tank lid wouldnt open and I had already gone to 1 place that wanted to charge me an arm and a leg to fix it but when I got here the guy looked at the issue and immediately started fixing on it. He got it open and fixed the problem within a few minutes without me paying a dollar. In the end, he did not even charge me. I cant say how grateful I am to him. Thanks for the AWESOME service!
I was in a pinch with my brakes going out. I called was able to bring my care in that day my brakes were fixed fast and the cost was reasonable. Mike will be my mechanic!!
Extremely gifted, fair, and friendly...the kind of people you trust to do you right.
Most honest shop Ive ever been to. He will not steer you wrong. Thank you 100 times over.
I had a Broken power steering hose. They got it done in less than a 1/2 hour. Great Service & friendly staff
It was nice today
Thank you so much for your excellent work and customer service. Ac/ Heater line good as new well worth it.
Developed a serious suspension problem on Friday night. Im from out of state and thought Id be stranded and have to miss work Sunday. Took it in Saturday and he got it fixed in a couple hours.
We have been going to them for years! Chen is the best!
Guys are quick to make sure you are in and out unlike other places that have you without a car for 3 days
I recommend not to go there to fix your car. I had no choice to go any other repair shop at that time, he changed rotor/thermostat with new parts and but damaged my engine c/h gauge indicator and locked my front latch cover. I noticed and informed him, but he demand more charges for that. Anyway, I returned to my place with that condition and fixed it by another mechanic in my area. Overall, dissatisfied and not trustworthy.
Very cheap and great work
Thats whats up