We had a few issues with the installation. That being said Larry and the team at Stateline made it right. In spite of our issues I would use Stateline again and recommend them to friends and family. Every one makes mistakes and how a business rectifies those mistakes makes all the difference in the world. Larry did a great job of making the situation right and taking care of us as his customer. Thanks Larry and Stateline for doing the right thing for your customers. Your quality of product and excellent customer service are why we will come back to Stateline for future flooring needs.
Stateline carpet and flooring is awesome! They helped me with absolutely everything. Color, padding options, remnants and full size carpet. Highly recommended and I will definitely be back! Thanks guys!
I bought a remnant from these guys last week. They gave me a fair price and the customer service was excellent. They were originally going to deliver my carpet next week but I asked them if there was any way they could deliver it to my house today. They made it happen! For my carpet and flooring needs, I will come to you first!
Buying flooring here is a lot like the experience you would expect if you were buying from a family member. No games and no pressure. Just honest advice and you never doubt they wont do everything to meet expectations.
Larrys help was fantastic and we quickly found what we were looking for. Excited to start the project
Greg the salesman/owner was no pressure. Project started & finished on time. The installers, Greg and Cohan, were very professional & went above & beyond. Thanks !!!
Larry is awesome is very patient and very nice and will go over everything! No pressure to buy and has great prices. HIGHLY RECOMMENDED!!!
Greg Dent is great to work with. Highly Recommend.
Went to a couple other places that could care less if I bought anything or not. Went in to Stateline and Ronda was amazing!!! She knows her stuff - she doesn’t “over measure” to boost up the price, gives an honest opinion when asked”. Highly recommend!!!!!! Will definately be my go to flooring store!UPDATE: Installers did not disappoint. Amazing job. Jeremy certainly wanted a happy customer!!! Trimmed stray yarn, vacuumed and put everything back - 5 star installation!!!!
Awesome place. Super nice and helpful people. Lots of quality choices and great prices
Larry seemed to have great customer service, answered all my questions, scheduled a measure, then no call, no show. Very disappointed!
Excellent staff and pricing, ask for Murray Construction for your installer. Best there is.
Very glad we chose stateline flooring. Rhonda is very knowledgeable, and so pleasant and helpful. We shopped all over Rockford, and this is by far the best place for high quality flooring at a reasonable price!
Highly recommend, staff and installer was fantastic, our floors look amazing, very happy customer 🙂Will be back soon for carpet!!! Thank you.
5 STAR RATING!!!!! Best place I have ever bought from. If I ever need carpet, flooring, tile or anything else they carry it will be bought at STATELINE CARPET AND FLOORING
Larry was not helpful at all. Felt degraded when trying to choose a price that was too expensive for me.
Worst installers ever cant lay a floor right then smelled up my house with cigarette smell.. You need new installers.
Rhonda was amazing very knowledgeable and super patient! Thanks Rhonda ☺️
What an awesome place. Highly recommend!!
Anyone looking for flooring at a great price . Go see ronda. She is very well versed in flooring.
It was nice to people were friendly
Awesome place with friendly and extremely knowledgeable staff...not just rookies but pros
Friendly service great quality and praising I would highly recommend going to State Line carpet and flooring
Great place with helpful staff and quality products
Knowledgeable, well stocked in remnants
Excellent customer service, and no pressure to buy!