Most horrible experience ever! Not exaggerating, I was scammed at this place. Before even coming in, I called this store and asked about getting my phone screen fixed to my iPhone X which had a broken LCD that didn’t display the screen. When I came in the next day, the employee confirmed to me that the screen was an apple certified screen just like my previous one, like I wanted. I trusted the employee to repair my screen by taking his word. He said that the repair would take ONLY 10 MINUTES, again not exaggerating. I felt suspicious of this, but allowed him to proceed while I left to get food until he was done. When I came back he gave me the fixed iPhone screen with a screen protector and said everything was good and he would charge $170.00 After getting my phone fix I went home after 5 minutes, Sat my phone on the edge of my bed while opening food, and the phone fell off of my bed that doesn’t even have a rail. I checked the phone and saw cracks, but only thought that the screen protector cracked, so took the screen protector off to check and my iPhone screen that was supposedly “made by Apple” was cracked like It was thrown out of a damn window. I contacted the employee went to the store and no justice was done, END OF THE STORY, DO NOT DO BUSINESS WITH THIS SCAMMING OPERATION!! I WARN YOU I HAVE ALSO CONTACTEDThe Federal Trade Commission I JUST WANTED MY PHONE FIXED
Dont waste your time or money with this place youre better off doing it yourself I was told 2 to 3 days, I called them on the sixth day to see what is going on and then I finally got a call back that night telling me it was done, next day I went to pick it up noticed that the pre-installed adhesive was cracked on the side and chipped out on one of the corners I was told by the manager that I did not pay for that so thats why they did not replace it and they actually put my old one back,when they were taking it off it cracked and they just put that back on. if you do research anywhere you buy a screen you get that little thing with the new screen.Dont waste you time with this place.
Best price in the area! iPhone XR screen fixed in less than 30 minutes with no prior appointment. Also gave us half off of screen protectors and cases.They were very informative & professional the entire time.We will definitely use them again for sure & recommend them to friends and family.Thanks guys!!
Really love igadget n repair. The owner is straight forward and trust worthy and friendly. Has really good prices also and dose work the same day such as within an hour. He also backs his services also if there an issue with one (or think there was an issue as I thought something was wrong). If you go to any one to fix your phone. I would definitely 10/10 choose here
I recommend it. I came in to get my screen fixed and a sensor. The gentleman knew right away what to do and how long it would take to repair. Great price too.
Had my iPhone 11 screen fix good job done here
Fast friendly great with deals when getting multiple items highly recommend for anyone!!!
I broke my phone a few days ago, and was able to get it fixed and back on the same day! Amazing place, highly recommend.
My husband and I walked in on a whim to see if they had protective tempered glass for an LG Galaxy Tribute, most places dont or they have something close but are over priced. They had the perfect size and cut of my phone!! It was very affordable and the 2 gentlemen where very knowledgeable and professional. Thank you both 😊
This shop was only place with the part in stock and lowest priced will def come back.
Great experience. They helped with my purchase and gave the pros and cons. Was not pushy. Outstanding shop. Recommend coming to this place before anywhere else. See RC
They did a great job repairing my Note 8. Very professional.
Did amazing with my HTC U11. Heard HTC phones are one of the most complicated to repair. Got my camera working again after no longer being usable for 3 months. Very happy with the service provided
The assosociate was so willing to go above and beyond to help me fix my sons and Is phone. There was some difficulties finding the pieces for our phones so he went and got us completely new ones. 10/10 recommend. Thanks RC! You da bomb
Super fast and quality work! they did my iphone xr in less than 30 minutes! will return again.
I broke the screen on my iPhone 6 the guy at the store Con was very nice and helpful. He did an awesome job replacing my screen. I will be a returning customer!!
Very nice was fixed within 30 mins
We r pleased with the service, thanks..!
RC was very friendly and welcoming and so helpful! I appreciate his time and being so great
Amazing job! Made my iPhone X in 20 mins and the was best priced in 40 mile radius! Will be back again for a few more repairs!
ARSI is so great and friendly and so helpful. He always does an amazing job
Did my screen and charging port same day and has been working great!
New management is great. Quick and amazing phone repair in just 30 mins
Great place to go to! I recommend this to everyone. Khan is the man!
My experience with this store is just fantastic. They know what they are doing and I recommend you guys to check them out too.
Fixed my iPhone 11 same day! And Honestly They Have Great Service And Nice Collection Of Cases To Choose From
Got the job done really fast and I’m impressed!
Professional repair and service!!! Nice guy and understanding!
I’ve taken countless iPhones to Khan for screen repairs, each time it’s done in a timely manner and the prices are ALWAYS reasonable. I used to work for MetroPCS and I ALWAYS recommended that my customers go here for their phone repairs. They always came back to me very satisfied.
Best price and good quality
They gave contradictory return policy instructions. One employee said items could be returned if unopened and undamaged, another said returns are not permitted only exchanges. I do not have a problem with the second policy itself but the fact that they told us two different things was mildly infuriating.
Very helpful and fast even gave me a a nice case for half off
Great service and quality! Very helpful, professional and efficient. Highly recommend and will be back!
Very helpful, better prices than the other two stores at the mall. Thank you so much
Khan was very helpful my screen works marvelous after his service today he is a great help
Best price in rockford!
I would recommend this store for anyone who needs their phone repaired.My phone was completely destroyed by water damage.I didn’t think it could be repaired.I brought it to this store and he fixed it with no problem.He was kool and professional.Good services.💯💪🏾🤝
Ok place
Would def NOT recommend going here. Seems sketchy and just want your money. My phone only worked for a few hours after they “fixed” it. Terrible
Best phone cases i’ve ever seen !! i would require recommend !!
Did an amazing job and was so fast!!!
The customer service is really good and the man that helped me was cool
I went here to get my screen fixed. I was charged 180 for my iPhone 6splus to be fixed and a screen protector with a phone case all for 180. A week later my screen was popping out of my phone and it seemed to me like their was paint chipping inside of my screen so I call up there to tell him whats going on and he instantly tries to say its my fault and that it must have been physical damage which is NOT true what so ever. I had my case and screen protector on my phone and within the week of me having my phone fixed I dropped it not ONE TIME but as soon as I take my case of the screen is lifted up. Then my battery starts to mess up. My Phone wouldnt hold charge and would die automatically if taken off the charger. Then after that it would die while being on the charger then suddenly my phone wouldnt turn on at all even while being on the charger it would say it was dead. So today I take my phone to a new phone shop and he instantly asked if I took it to the mall. I told him yes, and he told me first, they dont put real screens in your phone secondly they use the wrong glue to glue your screen down which explains why my screen was popping out of my phone. It wasnt even my battery that was messed up it was my board and they were the ones who messed it up even more then it was when I broke it. If i was to go where i went to today to get it fixed i still would have paid less & had my phone fixed PROPERLY then what i paid at this place. DO NOT GO HERE ! They will RIP you out of your money and not fix your phone correctly!!!!!!!
Good price for great value
Great service ! Amazing price ! Customer service was exceptional !
Very professional and decent pricing
WATCH OUT THESE PEOPLE ARE MAKING FAKE REVIEWS. THIS PLACE IS NOT SAFE!!!!! Technicians are NOT certified and if they are they’re lying. Please I’m really concerned and could’ve sued for the dangerous damages that were done. Not OKAY.
If you want to hear a great story, keep reading. This is going to be a long one... HA! This place is an absolute joke. They have EXCUSES FOR EVERYTHING. Went in to get my battery replaced, on my iPhone 6s Plus was first told 60$ then 50$ and the 80$ LOL, a battery costs 20-30$ period, and they spend 20-30mins replacing it or ‘labor’ they pocket the rest I’m sure. It’s a different price every time you walk in there. Anyways immediately after the battery replacement there were several pressure points in my screen. I turned around and went back into the store to be told my LCD was ‘scratched’ and now that the screen had been opened there is air in my screen and told me it wouldn’t get worse but the only way to fix it was by getting a new screen. LOL, being naive and having a refurbished phone I shrugged it off. That night (I work off my phone) I noticed the pressure points were getting WORSE with use. It doesn’t take a rocket scientist to figure out what a pressure point is and how it is caused. It is VERY different from a ‘scratch’ or ‘defective’ screen. I went in the next morning. The corner of my screen was raised higher and he claimed he ‘couldn’t tell at all’ that I’m ‘just being OCD’. However after arguing with this man for 10 mins of him claiming the battery and the screen having nothing to do with each other, he opened it back up and immediately after he lifted the screen the pressure points WERE GONE. THE BATTERY THAT WAS INSTALLED WAS INCORRECTLY INSTALLED AND WAS NOT FLUSH WITH THE REST OF THE PHONE. The corner was sticking up and causing the LCD to spazz out. He simply scratched off some tape out of the corner not bothering to reinstall the battery, and loosely screwed my screws back in and sent me on my way. THIS IS THE GOOD PART, later that evening my phone started freaking out, glitching, battery was jumping from 50-1-68-100-34% and then it was put into a reboot loop leaving my phone worthless. I knew immediately it was the battery. The same day I waltzed back in PISSED, I was NOT HAPPY, and I was not going to listen to them tell me ‘it’s because it’s refurbished’ one more time. I demanded he fix it he claimed it’s not the battery and he’d open it up to PROVE it to me. He puts in a new battery and immediately could tell that my battery was melting, he started smelling it, but after he put the new one in imagine that, my phone started working. The battery %age was still glitchy but I was ready to get out of there I didn’t care at that point I’ve had it with these people. The second I got into my car, it started rebooting over and over again. They know NOTHING. So I take my phone into an Apple specialist (what I should’ve done firstly) and when he opened my phone and removed the battery there were pieces from the old one MELTED ONTO MY BACKPLATE. He said your phone started glitching and rebooting and it’s a good thing it did because your battery literally could’ve turned into a mini explosive and blown up. IT MESSED UP MY ENTIRE PHONE. THE INCORRECTLY INSTALLED BATTERY BROKE MY PHONE, it over heated almost catching fire, and ruined a 400$ phone. I have a warranty and the Apple Specialist worked his magic and actually gave me a new iPhone because he could tell just HOW much of an inconvenience it was for me. If you need anything replaced go to a REAL store, otherwise you’re literally risking your entire phone, let alone (not to be dramatic) but your life, my phone could’ve blown up while I was on it, & that’s terrifying to think about. Throughout all of this I never once received an apology even AFTER he acknowledged I received a ‘defective’ battery. The entire time it was ‘oh, you have a refurbished phone that’s why’ or ‘ma’am there is nothing I can do’ or ‘the battery and the screen have nothing to with each other’ each time it was just another excuse. OWN UP. THE GUY WHO REPLACED MY BATTERY WAS TELLING ME EVERY PHONE HE TOUCHED HE BROKE WHEN HE STARTED. DO YOU THINK ANYONE WANTS TO HEAR THAT WHEN THEY ARE HOLDING YOUR 400$+ PHONE?!? They need to do some serious homework.
Fixed my daughters phone same day and best priced around town!!! Thanks!!!
Very good service, professional and quick
DO NOT! I repeat, DO NOT seek this place out for help! The employees here are not only ignorant and unreliable, but they also seem to not understand almost anything about the technology they’re working with, I’m amazed this business even got up and running. The employees also have really bad attitudes and the customer service is horrid. Please hear my warning and listen to it.
He gave me a 40 min leeway to fix my phone screen && had it done in half the time! My cold teen quality are like BRAND NEW!!
I had my iPhone 6s screen replaced in just 20 minutes. The techs at this store are very professional, they know what they are doing
Great service and great customer service ! Very cheap !
Idk whats up but whoever did my phone must not have known what they were doing
GREAT customer service!!
This place sucks, the guys don’t know what their doing
They have fixed my water damage phone and also recovered my data. Thank you sooooo much!
Great service extremely helpful and amazing costume service
Brought in a iPhone that I couldn’t see anything. The tech told me in advance he doesn’t know what else may be wrong. Luckily it was just a screen. Thank you a lot saved all my data!!!!
Awesome customer service!!
Loved the work
Excellent service!