Good price, worked with me to make it work financially, explained everything to where I felt no anxiety with my new laptop. 10/10 would recommend for repair or buying a laptop/desktop, not going anywhere else with my co my future computer needs.
Was very good at communicating what was wrong and was able to explain the process and price in detail. Very quick repair that made my computer run a lot better.
Came to my house and solved my issue 100% recommend!!!
Fast. Efficient. Friendly. Fairly priced. You cannot ask for anything better.
He is awesome! Totally restored my toshiba laptop and saved all my pictures! Great affordable prices! He is great for all electronic needs! Highly recommend.
How many doctors make house calls anymore? This computer doctor does! I work from home as a design artist and, suddenly, in the middle of a Saturday afternoon of work, my computer went black! I searched on my phone for a computer tech that might be open on the weekend. Royal Computer Repair was open into the evening, well-reviewed, AND he came directly to my home to install a faster, better machine. Nice job, Doc!
Onsite service,quality work,setup all of my wirless devices and prompt. Great advice. We were pleased all around.
Just used Royal computer today for first time. Got two great computer and help on other technical issues. Will be using again for sure
Royal Computer was very attentive to my problem and fixed it quickly and at a very fair price. I would highly recommend Royal to anyone needing computer work.
This was our first time using Royal Computer repair. The owner very knowledgeable and friendly. Fast same day service. Our new computer runs great and is very fast. Best thing is we could save our information from our previous computers. Would recommend this to others.
I think Alonso is awesome he did a remarkable job and I think that he has really good patience with me considering Im stupid when it comes to electronics
Awesome guy!! Hes fixed my computer 3 times...he does a good job!!
Guy knows his stuff. Easy to work with too. Very thorough.
Great place to get your computer repaired at a fair cost!
This guy is awesome and I will always go to him for my computer needs.
Best in the area. Polite. Friendly. Reasonable prices guaranteed.
The guy understands his customers computer needs and will work until the end of the earth to satisfy you. I will very much go back!
Had to buy new tower he set it up and my computer works great! Very knowledgeable and Price is reasonable
Great service and with pick up and delivery thank you for your service
Arrives on time at affordable rates. Will service again soon!
Very quick to respond even at night and the turnaround time is unbelievable, great work at a low price. I called on a Friday night he picked up the laptop and had the hard drive replaced Saturday
Beyond accommodating, I had a major misfire with my power supply and in all of less than a day it was replaced, cleaned, and with extra advice on top for a chunk of what I was planning on spending. Definitely going to be keeping them in mind if anything else misfires, or if friends need work done around the Park.
Great guy, great service, great prices.
Excellent work!We needed our laptop cleared after my son attracted a virus looking for new games.He did a full wipe on our computer and updated our windows for only $50. I will definitely return if I need to get any further work done. 😁
I called at 9 a.m. to have my desk top repaired, it was on its last legs. By 9 p.m. that same night I had a brand new desktop in my computer room & Alonzo also set up a new router modem combo & ran Ethernet to 3 different areas in my home. Then he fine tuned all of my t.v.s color & sound. I dont know where I first found Alonzo but I will never use anyone else. Thank You Royal Repair.
Met Alonzo through a friend.Needed to switch from a laptop back to a Tower.All business, NO BULL.Great customer service.
Best computer repair experience possible! Thank you!
I spent 4 years looking for a place to fix my computers, no upfront fees like geek wads & the other 3 shops you can name them on one hand!Hands down best straight forward honest repair tec in Rockford!
Helped me remotely and setup my entire computer at an affordable cost. Fixed everything I needed and responds quickly and efficiently by phone and provides customer support both in person and via phone. Will recommend again.
Fast service. Same day. Guaranteed.
Replaced the drive in a timely manner for a good price. He kept us informed of the process made sure we were satisfied.
No baloney! Tells it like it is. Did the best he could on my old laptops. Unfortunately they were past help.
Great customer service
I depend on Royal Computer Repair for my art business. Without RCR I couldn’t complete design, procurement, delivery and invoicing for my clients. Zobie’s Artwork creates art workshops for wonderful clients like The Sheraton at Park Ridge. Thank you for keeping my computing needs especially security and artist applications going!
Wonderful job and very professional. I had to get my daughters laptop screen replaced after it was stepped on.
Call him in a pinch with a power cord for my autel scan tool I use and he got me straightened out quick!
My sons gaming PC needed some repairs and upgrades and Alonso took care of everything quickly and professionally. The cost was super reasonable as well. He also spent several hours with my son at our home educating and instructing him on his new upgrades. I will definitely call on Royal Computer Repair again the next time I need service.
Excellent communication and fast computers that I’ve bought with decent prices check it out
Knowledgable, fast, and highly focused on creating excellent bang for your buck.
I just wanted to thanks Royal cumputer Repair for unlocking my computer accidentally was locked but, I call on Saturday and this respectful nice guy took care of that on the same day it only took him about 10 minutes to do that work very professional and that price was very affordable I highly recommend this guy, thanks again 👍
Great service adorable price always friendly and willing to help 👍
Best PC and security camera service in Illinois!
Worked on my computer in person and didn’t leave my computer just laying around for weeks ( which I experienced with other tech repair companies in the area ). Had it fixed quickly within a week while texting me suggestions and tips, never felt ignored the whole time which was great.
Alanzo at Royal Computer Repair is awesome. He is very passionate about his business and taking care of his customers. I would highly recommend him if you need a new computer or just one repaired. Much better customer service than the box stores. He will jump to help you long after the sale even if it’s not his issue.
Great service and really good affordable prices
Very good service in my home came to me for diagnosed my units spent time with me took my units to his shop did the repairs and returned both in the same DAY as he promised . Broad both back in about 4 hrs went over the repairs with me . I loved the same day service. Thank you.
Great experience, great pricing! Would for sure go back and definitely recommend to others. Very knowledgeable and kind, easy to talk too, fast service! Very glad I found him, he even added extra little perks to my pc beyond what was originally asked of him to repair. 5 star service for sure!
Alonso has been giving great service on my computers for a few years. First company I call when I have an issue. Its always been a quick turn around time getting me back up and running.
Although I had some personal issues locating the business, I must say that the repair agent is very passionate about the work he does with computers, and cares a lot about the customers he receives. He spent about 10 minutes with me on the phone just confirming we had the right part, I highly recommend this local tech service provider over Bisconti computers, Best Buy, or other local shops simply because the technician had the parts most people need for computers at a cheaper price. Plan on doing more business with Royal Computer Repair!
Excellent service, fast and efficient i would recommend this place 100 percent 👍
Great customer service and affordable prices
Great experience! Honest, knowledgeable and affordable! Will only do computer business with Alonzo from now on! He went above and beyond to help me, and made my day when he helped me recover old photos of my kids from a damaged device. He’s amazing!
Bit of an emotional roller-coaster with my desktop, but when the dust settled I have it back and its working better then it ever had before. Alonso was very professional with his work and made sure to break down every step to a level that I would understand as he walked through his methods and how it was going to help in the future of my build.
Excellent service my wife and I sat there while he updated and added more features to our laptop very reasonable hes way cheaper than anybody in town and knows his stuff when it comes to computers and parts right there at his shop i will be going back again I highly recommend Alfonso thank so much for your services you do excellent work my friend
Best PC repair in Rockford.
Very knowledgeable, fixed my issue quickly and easily! Would recommend
After going to various computer shops to help me fix a problem I had with the connection issues with my monitor I finally had it fixed. He asked many questions about my problem and seemed to actually care about fixing it instead of selling me a bunch of junk. Very straight forward guy, very knowledgeable, and price is very cheap compared to other places. Definitely will go back for any tech difficulties.
Thank you for your help. Same day service.
Sells most laptops for $140 fully tested and working. The desktops are sold normally at $100. Win 10 Pro ready.
Is very thorough and passionate in his work. Is an absolute no non-sense repairmen.
Honest, very reliable,affordable, fast and straightforward. Between me, my family and friends we have purchased a total of 5 laptops from Alonzo without any issues. I would recommended his service to anyone. Thanks Alonzo for the service that you provide😊
Its out of business.To the owner; It originally pointed to some place on 15th that was out of business when I went there, but now that it corrected itself and you jumped to the wrong conclusions, the public can see who you really are in this forum. Have a good day.
Superior than Geeksquad and Bisconti. Best prices in town.
He has extensive knowledge of computers. Prefers Intel and Nvidia over AMD and Radeon.
It only cost me $40 better than Geek Squad. Fast service and on the same day! On time and reliable. He even adds in additional security and perks at no extra cost.
This guy really knows his stuff and stands behind his products. I will continue to to business with him.
The service is fast,friendly and convenient. He restored my settings,bookmarks and transferred my data just the way I like it. Senior friendly.
Very quick!very reasonable! Would recommend!
Very helpful and the prices are very reasonable and cheap! Honestly the best in the city knows everything about pcs and knows what hes talking about not like others!
He is honest,straight-forward and affordable. I will definitely come back here again.
Great service and at an affordable rate not like some places. Cool dude also, thank you
A very smart and professional experience. He has very clean builds, exceptional service, and all around very helpfu . Highly recommend.
Excellent! No disappointments here. They keep our small business computers up and running! Sales and service is awesome.
Pretty good, fast and friendly...I recommend if u have a computer problem check him out!!
Great guy fixed my laptop for the right price
Goes above and beyond. Provides technical support remotely and assists you with everything you need and more.
Great service very nice and tested everything to make sure I was happy!
Excellent service & reasonable prices.
Best pc place in Rockford hands down alonzo is the best and very helpful he taught me everything and even setup my pc streamlab and added overlays i recommend this place to anyone.
Great place for computer. Fast and reliable.
Wow, he does exceptional work. Fast......
Great services fast services very good price.
Great services fast services very good price.
Fast service and good prices and excepcional work!
Very professional
I definitely recommend it 100% Excellent service, it answers all my questions and doubts very well. Very professional. Thanks for your help.
It does the job very well. I recommend for service for my computers.