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Rocklin Smog & Auto Repair
6033 Pacific St, Rocklin, CA 95677, United States
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Rocklin Smog & Auto Repair
Comments
Kr
Review №1

Ron the owner is amazing, I trust him over any other repair person for my car. He wont try to update or overcharge. He is a great guy running a great business.

Ru
Review №2

Not a very friendly place. I took my Dodge Viper in for smog check and they refused to smog it because they could not see the catalitic converters. I even called beforehand to ask if they can do it, and the manager told me to bring it in. The car is all stock and any other place had no problem smogging it.

To
Review №3

Good customer service. Respectful via phone call.

Br
Review №4

Fastest, cheapest, and most pleasant smog in the area! 👍😁

Ba
Review №5

Quick And Easy! Good People!

Sh
Review №6

Fast very friendly service.

Li
Review №7

It was fine, I didnt like how the workers acted (kinda rude) other than that it was alright

Ki
Review №8

I would never recommend this repair shop and will make sure anyone and everyone I know and speak to will NEVER go to this shop and deal with what I have. The mechanic was EXTREMELY rude and disrespectful to me in front of my children and the manager continually spoke to me like I was a child. I brought my vehicle back in the day after they “fixed” it and all I needed was a new alternator. They dented my hood, my driver’s side window was messed up, my radio wouldn’t turn on, and now my car is making a horrid sound. The manager told me “we didn’t touch it, it wasn’t us. My mechanic said he didn’t do it so I believe him.” My car DID NOT have any of these issues before these people at the shop touched my vehicle. After paying the hefty bill, I brought it back less than 24hrs asking them to please fix whatever they did, they refused. I DO NOT RECOMMEND AT ALL! Save your money and go to a trustworthy shop...I will never recommend this place to a single person out there.

Ch
Review №9

Well, I originally made a bad review and have since changed my mind. I went back and the owner was a man of his word, admitted mistakes, and gave me a free smog. I cant ask for more than honesty and the owner Ron gave me that. I regret leaving a bad review and Im now a happy customer. I will go back.

Je
Review №10

Went in for a smog test. Third bi-annual one theyve done for me. Happy every time. Quick. Reasonable. Would recommend

Go
Review №11

I own a small business in Rocklin and have a fleet of vehicles getting serviced all the time. Ron and his crew at Rocklin smog and auto repair are by far the fairest repair shop I have dealt with in my 27 years in the automobile business. His prices are fair he fixes things properly the first time has great communication and great follow up I am very appreciative that I found him

Ja
Review №12

THIS PLACE IS ABSOLUTELY TERRIBLE. They take my car in for a brake problem, charge me 1300 dollars and claimed they fixed it, just to find out they fixed nothing. So we take it back in for them to actually fix it, they have the car for a week before they even call back. We go to pick the car up for the second time and this time it doesnt even start. They tell us we have to jump start the car so we do and as we are driving home we notice ATLEAST 3 additional problems, AND THEY STILL NEVER EVEN FIXED THE BRAKES. Now the car is in way worse condition than when we originally took it in and they wont do anything to help. ABSOLUTELY DO NOT RECOMMEND!

Ji
Review №13

Owner runs front desk, very professional and great place to get your smog done.

Da
Review №14

Great place to have you vehicle serviced

Da
Review №15

Good price and quick smog.

Am
Review №16

I went to take my car in for them to check it out. I am very impressed with this place. Ron the owner is very honest and went above and beyond. I will be letting all my family and friends know about this place. Thanks Ron you made me feel at ease with my car. I will be bringing my car here if I have any problems.

KL
Review №17

Very honest. We’ve been going there for years and have been told more than once that work we requested (possible tune up needed?) was not necessary. Reliable, fair, and quality work!

pa
Review №18

Im so excited !! The owner Ron is a genus. They found a problem that no one else could find. He successfully smoged my RV and he did a value job as well. They do it all. They are the best of the best...

Je
Review №19

Services were reasonably priced and customer service representative was friendly and easy to work with. They didnt have enough time and/or personnel the day I was there so they asked if I could bring it back on a different day to diagnose that. I wanted them to check out a whining noise my car has been making when accelerating but I havent had a chance to reschedule.

An
Review №20

Fair prices, and were able to help me right away without an appointment.

St
Review №21

Paid over a 1000$ for a new def heater and 3 manual regens with their computer. Gave me truck back with all warning lights still on, and told me theyd go off over time. Truck went into limp mode, and their mechanic couldnt figure out why. Then tells me i need to replace a 3200.00 dollar filter! Place is a total joke if your need need of anything other then a smog test

Br
Review №22

I had great service here! I got in and out in a very reasonable amount of time. They were friendly and didnt mess around. I know nothing about cars but I didnt feel like I was being taken advantage of like some places do when youre a woman. They brought my car right back to my same parking spot when they were done and even helped me back out as there were many cars around when I left and it was a tight squeeze. I would definitely go back there again.

We
Review №23

I took my car here without an appointment and they were able to take care of me which was nice. They did forget to notify me when my care was done but I showed up at the end of the day and it was all finished.

Ni
Review №24

Super fast and helpful

Cl
Review №25

I took my car in for smog check. They called me to indicate a problem with my car prior to doing the smog test. I was very pleased with the way they approached the issue in such a profession and timely manner. The cost for the fix was very reasonable and they where able to have my car ready to go within an hour. Great job to both mechanic and shop manager.

mi
Review №26

The service is great and they are honest on what is really needed. I expected significant work and cost, which they could have sold me. However, they told me it was minor with very minimal cost. I appreciate their service and honesty.

Cl
Review №27

This is a top quality independent repair shop. Smog plus general maintenance and repair. Honest and accurate. Few things like alignment they dont do but very good on engines and stuff

mi
Review №28

Excellent service and would definitely recommend this place for smog checks.

Kr
Review №29

Really gud service. I have been going here every 3 months since the past few months. Mr. Joe is really good and friendly. I am new to using and driving a car. He takes time to explain whats going on with the car, what needs to be repaired etc,. Reasonable price. Fast service. I recommend this place to anyone who is looking to get their car repaired or serviced

Gr
Review №30

This team has only improved over the years and they have always been top notch and amazing at what they do.

Sc
Review №31

Easy in and out bring all my cars here never an issue they do a great job and they’re fast.

De
Review №32

Nice, friendly, easy...

Vi
Review №33

I asked for a smog test, the large older man behind he counter made a big deal about me being from another state, told me I made the wrong decision by moving here, literally laughed in my face and when I said I was in a hurry and asked the price he told me to go somewhere else if I can get a better deal. No customer service skills whatsoever, how are they in business with that guy working there as the first face people see?

Ke
Review №34

Honest mom and pop auto repair. Ron, the owner, wont pull a fast one on you.

Jo
Review №35

ABSOLUTELY DO NOT RECOMMEND!

Ka
Review №36

They work with Carmaxs warranty program

Ka
Review №37

Great service..get vehicles smogged here..always a coupon.

Bi
Review №38

Smogged my motorhome here and it passed which was great, go to DMV the next day and tell me the VIN dont match, long story short, I had to come back to re-smog it because they typed it my chassis VIN and not the actual VIN. I come back and now I gotta wait in line when I should be camping somewhere with my registered motorhome...😠

Ha
Review №39

If you’re looking for an honest and reliable mechanic, DO NOT trust Rocklin Smog and Auto repair. After giving them many chances to make right of there wrongs, I’m here posting to warn others of what happened. Do not let them screw you over as well. After originally going in to have my front break pads inspected and changed for about 60 dollars, I received a call saying I would need new rotors as well and that would bring the price to over 400 dollars. I told them to go ahead with the repairs and I had no problem paying them. When I picked up my car (after hours because I worked out of town full time) I found that damage a mechanic caused was still present. When checking my mileage the mechanic pulled my key out in front of me and the entire ignition switch came out with it. That had never happened before and I voiced that to him. A couple months after the repair was done my breaks were not working correctly and my car would shake violently when breaking sometimes. After consulting with other mechanics it came to be known that Rocklin Smog and Auto repair had only replaced my break pads and left me with ruined rotors, even though I WAS STILL CHARGED over 400 dollars for rotor replacement too. I have video footage of the tire being taken off revealing old rotors that were not replaced. My self and my father have tried to resolve this problem multiple times and the store owner has no interest in helping us or giving me a refund. I’ve even went as far as contacting the BBB and they Rocklin Smog had no interest in resolving the issue that way. They not only practically stole money from me, but also put myself and any passengers I had in my car in danger and that is not okay. We Tried to communicate multiple times even at the shop and the owner has instead yelled at my father and walked away from him and cursed at him. They took advantage of a young girl because they assumed it would never be found out. That is disgusting. I advise all of you to take your business elsewhere.

Sh
Review №40

Ron worked on our vehicles last week and was quick, thorough and reasonably priced. Highly recommend.

Kr
Review №41

Friendly service and quick smog.

Kr
Review №42

Theyve been working on my vehicles for about 7 years. Ive had friendly service and not-so-friendly service. Sometimes I get cross communication because they dont put notes into the customers invoice accurately. Overall Ive had cars smogged here and had them fixed well.

Br
Review №43

Excellent service. Knowledgeable mechanics. Fast and courteous

Le
Review №44

Many Thanks to Rocklin Smog, and their Smog Tech. He has a genuine care and concern in protecting his customers, and I believe a Valuable asset to This company! We had purchased a 1995 Chev Blazer w/ missing cat converter, we bought new one as it was for the car, and 3 smog shops would not even look at it. all they saw was new cat converter not matching up to the cars Family number Rocklin Smog was the only one who did smog it, (passed smog) but failed it for cat not matching up. We made an appt. to see the REF and 2 weeks later we went. With paperwork in hand and a new egr put in, we again went to Rocklin Smog. A gentleman who worked there stated that the family number, I said the ref approved it. I called the regional director of the BAR and handed the Smog tech the phone, during the conversation I heard the tech say no sir, I will protect my customer, the shop and me. I smiled to myself and thought Bless this guy, he truly has a pure heart. We left that night, car not smog. later that evening (after they were closed) Alex called (Alex, person who writes up work orders) and said, Leslie bring your car back tomorrow, will take care of it. We did, It passed. What more could anyone ask for! a Company that goes the extra mile to make sure that their steps and understandings are correct, and that the customer is protected. Many Many thanks for being in Business. You have a fan, and hopefully many new customers for we share our experience with our own customers. Leslie

In
Review №45

They have good prices with coupons but other than that they are not very good. Office smells like body odor, most of their employees have a bad attitude and desperately need customer service training. They are not careful with your vehicle and have a high probability of scratching or denting your car. I was not impressed with how they drive my car into their garage ramp. My car is low and they were going too fast. They need to be more careful but their biggest problem is their workers unceasing bad attitude. They need to fire those guys and get some nice guys to work their. I HOPE THE OWNER READS THIS. Pay attention or you will lose business.

Sa
Review №46

Nooooo way!Triple the price for basic light inspection. I drive 5 miles got it done for $50 vs $150

C
Review №47

We always get good service here.

Jo
Review №48

Fast check in and quick service

x
Review №49

This place is an absolute scam, I DO NOT RECOMMEND

Ja
Review №50

DO NOT RECOMMEND

Ch
Review №51

Reasonable prices and the owner is awesome.

al
Review №52

My car was having a starting issue. It was dead. I took it to Rocklin Smog on a recommendation from a relative. They fixed it but several days later it was dead again. I took it back a total of 4 times, even left it for a weekend. Every time I came back there was no effort to even apologize. After the 4th failed attempt I found Lehr Auto ElexElec in Natomas. They diagnosed it as a faulty reelay switch with the A/C. It has run perfectly ever since, no problems.

Ji
Review №53

Great service! smog while you wait. I have taken several autos never an issue.

Da
Review №54

Best repair shop around!

St
Review №55

Great place for smog

Je
Review №56

Quick smog check. Nice honest people

Ke
Review №57

Great place, great service and friendly people.

Ja
Review №58

Okay people, iffy service, bad customer service.Edit: forgot to say they got my car stuck and I had to fix what they did

Ke
Review №59

Why would anyone go anywhere else! Great service, great environment, first class all the way!

Br
Review №60

Extreamly quick service and great pricing. Also have coupons on there website to help even more!

Ni
Review №61

This place WILL try to take advantage of you. They are a very sketchy place. For example, they replaced some old,hoses on my truck because they were worn for me. They used vacuum hoses; however, those hoses arent meant to withstand high temperature gases that were going through them. My truck failed smog due to this. Heres the thing. THIS PLACE IS A SMOG SHOP. They knew my truck would fail to squeeze more money out of me. Im sure theyve done more sneaky stuff to my truck. Beware of this place.

Da
Review №62

The only people Id ever trust with my Nissan. Great people, and great work.

Ka
Review №63

Really great service, no hassle.

US
Review №64

Great place to do Smoke Test.

Er
Review №65

Service was great, fast and reasonably priced. Will be using them from now on.

jo
Review №66

Would never go here again. Have a classic car, paid for the smog and they wouldnt pass me because there wasnt a sticker on the air cleaner.

No
Review №67

These guys are Quacks dont go Here they are clueless

Em
Review №68

Horrible place the staff just stared off into space. We gave them our set of keys and came back for them.They lost every key except the car key!

la
Review №69

They were fast and awesome!

Er
Review №70

Always pass my Smog test!👍😎

Ci
Review №71

The didnt pass my car because its a Texas car with a Texas cat? Lies. Crooks.

Ed
Review №72

The staff is very professional and the job was done right. The shop, bathroom, and waiting room are all very clean and sanitary.

Vo
Review №73

Best guys in town

Ry
Review №74

Fast and good work!!

Em
Review №75

Quick, cheap, and efficient .

Ro
Review №76

It was ok service

Da
Review №77

To expensive

Ja
Review №78

Repair shop you can trust

Pa
Review №79

Awesome service

Ma
Review №80

In and out in a flash!

Information
23 Photos
80 Comments
3.8 Rating
  • Address:6033 Pacific St, Rocklin, CA 95677, United States
  • Site:http://rocklinsmog.net/
  • Phone:+1 916-632-9194
Categories
  • Auto repair shop
  • Brake shop
  • Smog inspection station
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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