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Mattress by Appointment
4800 Granite Dr b9, Rocklin, CA 95677, United States
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Mattress by Appointment
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Da
Review №1

Best place ever to get a mattress. Got it delivered the same day. Nick is a great guy. He even helped bring the mattress in and set it up. Thank you Nick! OK

DJ
Review №2

We met Nick through one of his discount advertising signs. We know how many mattress companies have high profit margin‘s, we’re not about to give into that. Nick was very easy to work with and met us at his show room to give us choices on mattresses. We chose a foam mattress that we are completely pleased with! The first couple of nights on the mattress were amazing and a week later we are still very happy with our purchase!The prices are very reasonable and we got discounted pillows and mattress cover as well. Thanks for the help Nick!

Sa
Review №3

I had a wonderful experience with Nick at Mattress by Appointment. Shopping for mattresses during a pandemic isn’t ideal, but Nick made the process as comfortable and safe as possible. Having an appointment ensured we were the only ones in the store, which was nice. Once the kids had selected their mattresses, the purchasing part was easy. I liked the 90 day 0% financing! We weren’t ready for the mattresses to be delivered for a couple weeks, and Nick had no problem waiting until we were ready. He delivered the mattresses right on time and took away one of the old ones. This was an easy and pleasant experience, and I’ll definitely recommend Mattress by Appointment to friends and family!

Ju
Review №4

Great premium mattresses at 50-80% Off Retail Prices. All the mattresses are brand new and come wrapped in sealed plastic and come with a 5 or 10 year warranty!! There is no pushy sales guys in suites trying to upsell you on stuff you don’t want or can’t afford. All around great place to get a mattress best prices around!!!

Mi
Review №5

Nick was a very genuine, friendly & kind soul. Very helpful in finding the right mattress so I can get a restful supportive night’s sleep 🛌 😴 to meet my life’s challenges & demands with excellence & enthusiasm. Look no further for the right place to find a welcoming environment to choose the bed that’s right for YOUR dreams! This is the place to go! Thumbs up 👍🏼-Michael Sean Miller

Ma
Review №6

This place is the best. Nick is so amazing. He listens to you and and what your needs are. You cant go wrong here. If you need a great bed and you want a good experience this is the place.

St
Review №7

Looking for the perfect mattress? Look no further! We purchased an amazing affordable mattress for our toddler. The owner was amazing and customer service was top notch!

Be
Review №8

We had a great experience buying here. Low prices and great service. I will be coming back for more mattresses.

ti
Review №9

Nick has been absolutely amazing to work with amd his prices are great! He took the time to find the perfect bed for my picky husband all the while making us feel very comfortable and at home in his store! To add to it i got one of the Gel Dough pillows and it has been amazing!!!!! I havent woken up with any neck pains, typically every morning i wake up and am reaching for the Motrin but not any more!! Thank you Nick!

Li
Review №10

Great place to get mattresses, very reasonable price, very nice man. I would recommend everyone to go here. I never had better customer service like ive had here.

Sh
Review №11

If you want to get ripped off talk to Nick. His story changed over and over when it came to delivery he kept changing delivery blaming it on whatever. It was a complete nightmare to deal with. Thankfully I cancelled my order but had to fight the finance company for a refund because Nick wouldnt call them back, the same fiance company Nick recommended. Turns out in California if you use one of the stores fiance companies you have no protection from the seller. It took a month to get the finance company to refund my money. USE A CREDIT CARD FOR YOUR BEST PROTECTION. The negative reviews on Yelp are true. Oh and lets say you drop $2k on a bed and dont like it, guess what? Youre stuck! So glad I didnt buy from this place. There are so many better places online that offer 100% satisfaction guarantees for up to a year.

De
Review №12

Great place to get a mattress. The owner was so nice and friendly. Would be more then happy to get all my familys mattresses from him.

Je
Review №13

Was very helpfull after we lost everything in the bear fire. Got us a great price on a new mattress. Highly recomend.

Ja
Review №14

I was purchasing for my parents and had an idea of what they wanted. I sat down with Nick to discuss their needs and we changed course. He was absolutely correct and my parents are thrilled. Nick delivered early, after a plea from me, because my father was quite ill. Highly recommend

Al
Review №15

Nick was an amazing help he got a wonderful soft mattress even gave my wife and I a deal since we had proof that we are from the Campfire in Paradise California. Thanks Nick for all your help. We are sleeping very well now thanks so much.

Le
Review №16

Super easy to work with. Patient, allows you to pick exactly what works for you. He made suggestions, but was not pushy or overly suggestive. Great service.

De
Review №17

This place (and its owner, Nick) is the BEST!! Great quality and service! Completely honest prices and service! Go nowhere else!👍

Je
Review №18

I dont think its possible to find better prices. The people that work here are both knowledgeable and fair. They really dont pressure you into anything the way that you get at big box stores and the delivery was totally quick and easy. Id highly recommend these guys. I totally love my new mattress/

Qu
Review №19

Awesome place this will be best place to new mattress will recommend spot to go great deals out the door friendly guy 10 out 10 customer

Da
Review №20

Nick was a gentleman and professional. It was the first time Ive ever been able to purchase my very first, very own mattress!!!And thats not the sad part....that is I am 51. Thanks Nick for letting me be me and helping me find the right and best pick for myself!!! Ive had my mattress for almost 3 months...BESTEST OVERALL SLEEP E V E R !!!

Al
Review №21

Nick was very helpful and made the transaction and delivery very fast and easy. I did spend more than I originally wanted but all in all I dont regret it because I am happy with my mattress and the customer service. Couldnt have been easier. Thanks Nick

a
Review №22

I Purchased to reasonably priced awesome mattresses last year, his willingness to finance the second one after I paid off the first one was above and beyond my expectations. Last month my daughters bed frame broke, I called Nick today And he told me to just come on in and they would replace it. No hassle and so grateful for the ease of fixing this problem! Thank you so much Nick!

Ju
Review №23

SCAM ALERT SCAM ALERT NICK THE OWNER IS NOT WHAT HE TRIES TO POTRAY A HONEST SMALL BUSINESS OWNER. MY BEST FRIEND BIUGHT A KING SIZE ADJUSTABLE MATTRESS SET AND HE LOVES IT BUT FELT LIKE HE DIDNT GET AS GOOD AS DEAL AS NICK MADE IT SEEM. SINCE MY FRIEND ENJOYS HIS NEW MATTRESS SET UP SO MUCH HE REFFERED ME TO NICK SO I CAME IN AND NEW THE EXACT SET UP MY FRIEND BOUGHT HERE. SINCE MY FRIEND WASNT SURE ABOUT NICK I NEVER MENTIONED THAT MY BUDDY BOUGHT THIS EXACT SET SO WE Cam see how honest he is. NICK THE SCAMMER GAVE ME A PRICE WICH WAS A THOUSAND MORE THAN HE CHARGED MY FRIEND A FEW WEEKS BEFORE!! STAY AWAY

Au
Review №24

Best service.... Called and hung up thinking who goes to buy a mattress but needs to make an appointment. After I hung up I got a return call immediately from the owner. I explained what I was looking for and needed them immediately. It was after 6:00pm and the gentlemen told me no problem he would meet me at the business and take care of us. I meet him and bought two twin mattresses at a great price. Highly recommend this business and would defiantly go back in the future.

Re
Review №25

Quickest and easiest transaction ever! Needed a new twin mattress for my son. Nick had a top quality mattress picked out and ready along with the bunkie board we needed at an appointment time that was convenient for me. We were in and out in 5 minutes!I know if Id wanted to try a bunch of mattresses out Nick would have obliged, but since he knows mattresses and has great deals I went with his recommendation. Mattress by Appointment = Value, Service, Convenience & Quality.

Ma
Review №26

I was looking for a mattress and I saw one of their signs so I decided to give them a call I spoke with Justin and we set up an appointment for later that day. We came in he was very patient letting us try all their beds and answering all our questions. We finally decided on the bed we wanted and he was able to get us for only $40 down and they were even able to deliver the bed the same day. I would recommend them to anyone looking for a mattress they dont disappoint.

Da
Review №27

Easy transaction and great price!! My kids love their new mattresses. Would definitely purchase from here again.

Ci
Review №28

The reviews are misleading and we came because we wanted to support a local business. Nick was mad that we didn’t want to spend more money on a mattress and was extremely pushy. He told us he would do free delivery before we came, but pushed us to strap it on top of our car in the rain & when we were uncomfortable with it because it was an hour drive away. He also made my boyfriend carry the mattress, which is a big no no in sales. The 50%- 80% off is a scam too. The mattress we were looking at was maybe $50 less than box stores. We were okay with buying a bed frame but he said if we didn’t buy a mattress he wouldn’t sell us a frame??? Just overall a weird and awkward experience. Don’t waste your time.

De
Review №29

Loved Matress by Appointment, they were easy and not pushy at all. Loved Nick, he was great. Love my matress also, it’s perfect and so REASONABLE and AFFORDABLE, can not beat their prices, thank you Nick!

Ka
Review №30

Great place to buy a mattress. Same mattresses as Sleep Train, but much less expensive. Low pressure sales! Id highly recommend this store.

Je
Review №31

I learned about Mattresses By Appointment online. I liked the idea of having an exact time to view, test, and learn from a knowledgeable salesperson who was only focused on me and my needs. I needed 2 Queen sets, 1 for guest use only, and 1 for a person having had 7 spine surgeries. Nick listened to my needs and recommended the best sets for me. I bought one set he suggested, and went cheaper on the second. Two months later I contacted Nick and told him he was right on his recommendation for the better set. Nick had a way to get me credit towards the new set and the exchange went very smoothly. 2 1/2 years after my mattress set purchases I am still very happy with the product, the buying process, and with the owner/salesman, Nick.

An
Review №32

Nick was very helpful! He set up an appointment to meet with us for a time that worked easiest for mine and my husband schedule. Made the process of matress shopping enjoyable and easy! Our appointment was at 5pm and he had the bed delivered by 11am the next morning! Ive already recommended him to a few friends looking to buy a new matress!

Al
Review №33

Well, its a father-son store, the father is more than accommodating and very reasonable, easy to communicate with and a very nice person. Justin on the other hand is very rude, and the complete opposite of his father. Would rather do business with his father than him. Wont EVER be doing business with him personally again. If you want to be lectured and belittled for texting back 6 minutes late because you were driving, accused of not willing to work with them when youre trying to figure out when to meet up to pay them, then talk with him. He is very frustrating and not so friendly.

Pa
Review №34

Thank you, Nick, for the amazing speedy service and a wonderful experience from start to finish. The beds are quality name brand mattresses and at much lower cost and we couldn’t be happier with our purchase. We recently lost everything due to flooding and mold issues at the house my wife, myself, and our four kids have been at for the last five years. Having to move on the spot and move into an empty apartment was hard on the kids, the last thing they needed was to be sleeping on the floor. When Nick found out what we had recently gone through, he stepped up and went above and beyond to take care of my family. He met me at 8:30 pm, made the experience easy and enjoyable, loaded up his truck and delivered them to us that night so the kids and my wife and I didn’t have to Sleep on the floor the first night in our new place. THANK YOU NICK!!!

An
Review №35

I got a fabulous king size mattress and adjustable frame from Nick. I had wanted one for over a year but thought it was too expensive. Nick made my dream come true with an affordable set and even came to my house and set it up. The cost was thousands less than ehat I had found anywhere else and I am sleeping better than I have in years. My sore back has finally healed too!! I would highly recommend Nick and this store to anyone looking for a matttess. Thank you Nick!!!

Ri
Review №36

Just called and no greeting when they answer, not very friendly over the phone, if you do a web search the parent company is being sued by everyone, sounds like Avon for mattresses, kinda shady..

ED
Review №37

Great service and quality of mattress. Im very happy and would reccomend Nick to my family and friends.

Ro
Review №38

Once I took delivery of the mattress, after the chaos of moving, I noticed that what Nick told us was a Serta had a tag that said Five Star Mattress. I messaged him asking if that is the model name of the bed and he said that the bed is only manufactured by Serta, which means it is not actually a Serta. He wrote on my invoice that it is a Serta.I started researching and I couldnt find many good reviews for the Five Star Mattress brand. I asked Nick for the return policy a few weeks ago and he has not responded. I recently asked again because I originally decided to give it a chance but my boyfriend and I both wake up sore almost every morning now. We have only been sleeping on this bed for just over a month. The pillow top is already stretched out in the middle and bunches up when I move around at night.A couple days ago I messaged Nick asking again for the return policy. Someone else messaged me back and told me that Nick is out of the country. I asked when he will be back and for the return policy again and AGAIN I have had no response. I have found actual Serta mattresses for half the price of what I was charged for this off brand mattress.I am still trying to get ahold of him because I would rather sleep on an air mattress until I can find a new mattress somewhere else.

DA
Review №39

Purchases 4 matresses, walked away feeling great owner is a nice down to earth man, he made my wife and kids feel like we were family would diffinitly recommend this establishment, great prices for brand spankin new matresses

Al
Review №40

Very good and best service simple the best

Am
Review №41

Friendly, honest, and helpful!

tr
Review №42

Great customer service!!!

Information
18 Photos
42 Comments
4.3 Rating
  • Address:4800 Granite Dr b9, Rocklin, CA 95677, United States
  • Site:https://mattressbyappointment.com/locations/ca/rocklin
  • Phone:+1 916-622-8737
Categories
  • Mattress store
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–2PM
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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