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La Union Furniture & Mattress
2008 Veirs Mill Rd, Rockville, MD 20851, United States
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La Union Furniture & Mattress
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ma
Review №1

Took cover out to clean and found the surprise that they had added padding to the bed with glue. DO NOT BUY FROM HERE. Total scam. Bought in December and just finding out.

Ya
Review №2

Best spot to buy furniture got the best deals on my living room set when in the other day to get a bedroom set I left extremely happy everything was great my bed comfy love it definitely would shop again.... You should definitely check out this spot

Sa
Review №3

Stay away! Dont buy from these scammers!Ordered a recliner chair for $600 and had it delivered 2 weeks later. It turned out that Marina brought me the store demo which smelled really bad and had damages pretty much all over the sides and she had even taped the hole that I shared the picture of. She promised me that shed order another one but she has failed to do so. Ive left numerous voicemails and no reply. I will be reporting her to BBB and Consumer Reports, as well as The County and The State. She sold me the recliner when the store was closed due to the Covid19 shutdown so she will also be reported for that.Very unprofessional, but I wont let her get away with this.

ra
Review №4

Ordered a 3pc living set. They delivered the wrong set. 1 recliner 2 couches that are 3 seaters. They said they were gonna deliver the love seat and fix the issue. They never did. Don’t ignore the reviews. I wish I had read them before using this store.

Gi
Review №5

Awful customer Service. They never delivery furniture on time. when I bought my furniture they told me next week I will get it but it took them more than one month, every time I call they said next day even they dont want to give my money back. I like to attention complaint with the Maryland Office of the Attorney Generals Consumer Protection Division. Please take some action with this business.

En
Review №6

Horrible experience, I order a mattress a new bed from this place. After a couple months, I decided to clean the bed cover and I noticed that instead of giving me a bed frame they instead placed the sample of foam shaped into a bed frame and gave me that piece instead of the full complete top bed set. I was told I would get a complete bed set but instead they gave me the bottom part and instead placed a cheap foamy Material. Felt I was literally scammed. I WOULD NOT RECOMMEND

Sh
Review №7

Warning! Warning! Warning!Don’t go this store, even not worth a star.We order a dining table set, 6 pieces on Sep11,2018. The woman told us it will need two weeks to deliver it. After two weeks, we didn’t get any call about our order. I called the store. The store even can’t remember us and ask us send her our receipt, then promised to deliver it. Of course, not a shadow to show up.I called again. This time she said: it’s raining, no delivery in the raining day. There’s no rain on Wednesday. I promised to deliver it.I called again on Wednesday, she said it again” it’s on the way, just wait... then 6:00 pm... raining... no delivery. She promised again on Friday 6:30 PM. Of course... it’s not coming..Then she said: he’s from a far way.. just wait to 11 PM. ..... I’m going to file a complaint to the consumer department.Update: Find the right person -Matthew to solve my issue, get the refund back and keep the bonus gift. The store should have good business if they can more organized and have a better communication. The delivery is a big issue, its not their own company, but a partner and often made the wrong items, also the inventory management is an issue, too. I searched many furniture stores locally and online after I cancel my order, it needs 6 weeks to deliver my order. I will still give the three stars for the sofa we bought in a good price and quality.

An
Review №8

This place is so unprofessional. I will never recommend this place to anyone. I don’t understand how they can be in business when they have such poor reviews. I wish I would have researched them before buying . The lady promised give a bed frame if we bought a living room set. The furniture came late and to top it off the wrong set! She stopped picking up the phone and when my husband had to call her she was rude. Very unprofessional, do not recommend this place.- Griselda Vasquez

Ok
Review №9

Criminals pure and simple. They take your money give you a set date but never deliver. Then the little man in the store in New carrollton tries to play games when you come for your money. Let me call Marina to find out whats going on, Are you sure thats the amount you paid. Marina never answers her phone call as both of them are in cahoots. People run as fast as your legs can carry you. Dont put your hard earned money into the hands of these conniving professional scammers. Be warned.

Jo
Review №10

Marina who is in charge of the store is really disorganized and will block your phone number so she doesn’t have to give you an explanation of when your order will get delivered. Do not recommend to visit this store.

jo
Review №11

This is the worst place I chose to buy some furniture. I don’t recommend at all..

ol
Review №12

Do Not Buy From This Store..........They are THIEVESThis is the worst furniture store anyone can ever get furniture or anything from. They are in business to get people’s money without giving them the furniture they paid for. From the owner of the store to the child and employee. They gonna keep lying to you each time you called (that’s if they pick up) your furniture is gonna be delivered and you will never get to see them deliver nothing. It’s been two months since I paid cash to get furniture from them. They initially didn’t have what I ordered them the owner talk me into getting another design which I did because am in need of it urgently. When the furniture was delivered they delivered a wrong size. I asked to get the size I wanted but the owner insisted on picking up the one they delivered to me before I can get the right size. I obliged. The owners son picked the wrong size delivered to me up and since then they have been posting me each time I called. Telling me today, when today comes she’s gonna say next week and so on. The worst part is sometimes she won’t even pick up. When she pick up she will promise to call you back I’m 10mins and you will never see her call. This people are SCAMMERS. They will just take your money DO NOT MAKE A MISTAKE in getting anything from them else................Update, Till today I haven’t received my footboard and head board. Don’t even try to Buy anything from them not even a single pin. Am reporting to the consumer and also filing a case. If you hear the name La Union furniture Run for your life. They are Thieves.

Ma
Review №13

HORRIBLE. Terrible. They delivered late and when they delivered they sent the wrong color, the wrong furniture and when I wanted a refund, the owner refused to give money back.Para los que hablan español. No compren aquí.

Na
Review №14

The prices are the lowest in the area the attention is of very good quality they are responsible.

pa
Review №15

This company failed to deliver my goods up till now I have been calling to pick my goods on my own but they refused to pick up. Since 4days ago I purchased a living room set in Riverdale branch. The boy there so unprofessional and arrogant in his behavior. I do not know if they want to froud me or there are things going on with this company that they don’t want to tell anyone.

Ru
Review №16

They made a deal for a bedframe and the owner of the store herself made a mistake and wrote down the model number for another one we had previously discussed. Once it came down to delivery, she kept forgetting about the times we had agreed on. I went back to get a refund for the bedframe and that is where we realized she was going to give us the wrong one. After explaining to her what happened she eventually called me a liar and refused to give us the corrected one. She then said that everything is being videotaped to which I said to look at it and she’ll see we are being honest. Some other lady said that the only way I would see it would be in court. My husband and I were insulted. We are getting partial refund after arguing and going back and forth. These people are unprofessional. Do not buy from them. They just want your money.EDIT TO THE RESPONSE BELOW: First and foremost, there was never a “insufficient funds” cancellation. We ran the credit and it didn’t work out, but I had the funds available to purchase. Secondly, the order placed at first was with the bed fram Maria claims to be the one we wanted to purchase second. Again, and I reiterate, ONE BED FRAME AND ONE PURCHASE was made. Third, the reason we decided to cancel and to not have business with you again was because Maria and myself agreed on MULTIPLE dates and times for deliveries that NEVER showed up. Not only did I miss work and lost wages, but so did my husband. I called and texted and not once did she reply. But she did admit to “forgetting”. Lastly, the refund amount you’re claiming is also incorrect. I have text message receipts, the refund check, and also a video recorded on my cell phone about the purchase made. Our end goal was to receive the frame we ordered, not JUST the mattresses and also timely service. However, due to the complete unprofessional an displayed by Maria and some other lady who seems to think she’s also the owner, we decided to cancel. Again, ONE PURCHASE AND ONE CANCELLATION. Maria even went on ahead and told me that my lies would in the future affect MY CHILDREN and was threatening me stating that Jesus Christ was going to take care of someone like me. Of course I cancelled. You got my order wrong, clearly you are also lying for which I have proof, AND your so called professional “owner” decided to bring my children into threats about God. If I could give this place a big ZERO I would. I’m all for helping out fellow Hispanic business owners but you all just love to take advantage of people and do it for the money. As stated above, WRONG FURNITURE WAS ORDERED.-Ruby Rivas

Iv
Review №17

La union furniture has great prices. Awesome

Jo
Review №18

Best Prices in town OTF

Pa
Review №19

Worst place to shop for furniture! Got my order wrong twice!! Very unprofessional people.

Ch
Review №20

Great prices and fast delivery

Sa
Review №21

Do Not Buy From This Comapany if you do not wanna waste your money and time. It’s been several months since I paid for furniture at their store and till now I haven’t received it. They Are not Worth 1star. Don’t buy from them.

Ow
Review №22

Great place awesome owner.

ma
Review №23

Great place

Ju
Review №24

How is this place still in buisness?? 😂

Je
Review №25

I bought some stuff here and it wasnt good they gave me a discount but in the end i still got cheated with my purchase they said my furniture was an original stain cherry wood and charged me for delivery and they still didnt bring all my order to my house i had go back for it they do refunds or second delivery even if they mess up so its cheap here but be careful

Gu
Review №26

Great quality at best prices in town

ce
Review №27

Worst place ever very unprofessional deliver everything wrong and don’t answer the phone afterwards the lady who works the store is the owner and does not care about anything save yourself don’t waste your time going here

Ri
Review №28

Great place to shop.

Ni
Review №29

Looking for a new bedroom suite.

Ha
Review №30

It used very well

Ya
Review №31

If someone is going to buy in this store my recommendation is that you dont always lie to you I buy 4 Gabeteros which never came first I waited I waited 11 days then call and the lady said that the person who grabs the deliberations could not have told me give me 4 days because as I was very busy and then I waited depending on why my furniture was no longer in the warehouse, which according to what was already finished and in the end I had a problem to return the money, she is the problem because she does not know how to tend and give good services

Ju
Review №32

I will never buy in this store! I regret having gone shopping there. They were very quick to negotiate and take my money, but with my money in their pocket the customer service has been the worst. From damaged and used furniture, to not delivering what is promised to give and everything is given in boxes for the client to assemble at home. Terrible service. Negotiate furniture but later it turns out that furniture that appears in the magazine they teach is not included. They dont tell the customer until after youve paid. I do not recommend this place to anyone.

Lu
Review №33

The best customer service, good quality furniture and at a very good price Same day delivery and good delivery service I recommend to the unionFor the purchase of a sofa set they give me a $ 200 folder

Gi
Review №34

This furniture could be called M #% £ €% service and scam. The owner is a parasite to negotiate and receive money but not to fulfill her job of delivering the furniture. NOTHING PROFESSIONAL !! Rather they should close the business so that people are not deceived by it. In short the worst service of all! In addition to blocking the number of the client to not receive calls and deliver their orders. Its unreachable 🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫

he
Review №35

She does not deserve any star, she is a lady named Marina who, by the way, does not recommend you buy anything with her when you get to her stores you buy what you want and when the product arrives at your house it is different, it does not send you what you went to ask and the other mattresses review them well arrive uncooked is well crafty, lying tell the police to grow their faults and end up prey like the lady who sold air tickets and was pure fraud

St
Review №36

I came here today I had a great experience with the owner she gave good deal on the bed .. I love it I will be coming back soon. This store has better deals than overstock or matress furniture. I recommend it 👍👍💯I came to this store today I had a nice experience with the owner, she gave me a good deals on everything .. I love it I will be coming back here soon. I recomend it to you !!! has more offer than matters wearhouse and overstock 💯💯

Le
Review №37

Terrible Service they sold us broken furniture or returned the owner or employee MARINA is good to wrap you up or talk to you, they charged you. The money but the delivery did not arrive in the days that they promised and the furniture arrived broken until now on the date nor did they change the broken box. BAD SERVICE I WILL GO TO COURT TO SUE YOU. For the money I pay for a piece of furniture that I get it and for the broken boxes I WANT MY MONEY BACK.I DO NOT RECOMMEND ANYONE DO NOT BUY IN THIS STORE.

Ma
Review №38

This is the worst furniture store anyone can order furniture from. dont buy from them. They will receive your promise of noney to deliver and that nevwr will appear for delivery. save yourself the stress of calling seriously because you will never get your furniture. They will give you your money and you will not have your furniture.

Ma
Review №39

A terrible service, to negotiate it was very fast and convincing but for the fatal delivery of the service; I have 6 months waiting for me to order a piece of furniture that arrived damaged and a table that did not arrive and to date the Owner Mrs. Marina has given all the pretexts and for having and still nothing ... The customer service is the worst, I do not recommend this store ...

Er
Review №40

Excellent service and good quality furniture

Lu
Review №41

A good place to buy your furniture very excellent prices

Vi
Review №42

I am satisfied with the servocio❤

Lu
Review №43

In short, it is a robbery what they do if they do not buy in this store

Jo
Review №44

Excellent place

No
Review №45

The best quality

Information
5 Photos
45 Comments
2.9 Rating
  • Address:2008 Veirs Mill Rd, Rockville, MD 20851, United States
  • Phone:+1 240-832-3255
Categories
  • Bedroom furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–7PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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