Scheduled a few test drives with Petros. At the dealership, the desks were appropriately spaced and sectioned, masks were worn at all times, and both vehicles were clean and ready. He was knowledgeable about the cars and available models, and offered helpful insight while being mindful to our limited time. Overall an excellent experience.
Came here to ourisman with no money to put down, was worried I’d be either turn down or put in a car I didn’t want. But they worked with and put me in a car that I liked, and fits my budget. Great and speedy service.
I got a call about a new C8 instock. I was told it was 75k and confirmed price through text. So i let Wardell the salesman run my credit through the online process. He lied about the price of vehicle.The cost was 102k total . i was only told this after my credit was ran. 75k to 102k is a night and day difference. Very misleading salesman. please make sure you get total numbers on paper so they wont waste your time.
Very disorganized, poor communication and I would be very concerned about buying a vehicle from this dealer. Showed up for an appointment to test drive a new Suburban. When I scheduled the appointment I was told that the vehicle would be sanitized and ready to drive. However, when we arrived the vehicle was not ready. The salesperson who we were scheduled to meet immediately passed us to someone more junior. We eventually drove the vehicle but had to drive to their other lot which was about 5-10 mins north. The vehicle was in a back lot so clearly our test drive was an afterthought. I don’t trust them when they say a vehicle was sanitized!!! To make matters worse, when we got pricing, the price was much higher than the online price! Ridiculous way to treat customers in this day and age. Bottom line— dealership is poorly organized and I do not trust the staff.
Cost you a arm and leg for any service there😲🤦😇💯🥺
Just walked away with a brand new car!! Definitely recommend this place, ask for DANIEL!! He’s the best! He’s patient and not pushy at all. He listens to what you want and works hard to get you exactly what you’re looking for. Best experience I’ve ever received at a dealership! THANKS DANIEL!!
Best service place in the area . Always great experience. Nice and clean always very nice and friendly staff. Jose always best of the best.
Went down with the sis to help her buy her first dealership car.Stephany helped us out and did her very best to help us find the best deal and got my sis a very nice ride. She was very profesional, friendly and knowledgeable.I will definitely get my next truck here 👍
From beginning to the end I had a great experience here buying a used 2017 Toyota Yaris. I called the store before I went to check if it was available and pedros answered and was very nice and said it was available so I went in and pedros was a bit busy but peter came and helped me and did a great job answering all my questions and getting us on a test drive. Cam then came up with great numbers and assured us the payments and number would be to our liking and once we agreed we went into finance and Jordan took care of us going through everything and telling us everything honestly and fast. We appreciate this dealership. Thanks guys i will be coming back if I ever buy a used car or a Chevrolet
Just completed my purchase from Ourisman Chevrolet of Rockville. Wardell & Cammeron were very helpful in getting us to a great price. The process was friendly and transparent and most of all had no surprises. Would definitely recommend.
My trunk wouldn’t open and according to them I needed a new trunk latch. This dealership wanted $560. I looked it up online and it costs $30 for the part. Looked up on YouTube how to do it and it takes 10 minutes. Don’t waste your money.
The management is very professional.I received a warm welcome from Stephany.
Stephany was very helpful and great with work with from day one when I was looking to buy a car that I have been eyeing for a while. Today I’m going home with it with a great deal and it’s thanks to Stephany for being so helpful and easy to talk to. Thank you so much Stephany.
Great prices on cars.
Just unprofessional I’ve called no answer I get a car with low miles but engine light on after 3 months saying engine reduced power
They still bait and switch.
I found a deal on their website so I decide to make a purchase I call them 6 times last three days and every time someone answer the phone and tell me they will check their and call me back but they never called back I’m not happy with their service it’s unprofessional
Excellent service ? My Tahoes Engine Had Some Problems and Your General Motors Warranty Covered All Expenses $$$ and As of Today I Can Say I Have A New Engine It Was Fixed And Im Very Happy I Can Say You Didnt Need A New Tahoe Well The Engine They made it difficult for me to sell again or change from Tahoe? You Have Some Problem With Your Car Engine You Have Required Maintenance You Have Any Hose Leaking Any Liquid You Can Believe And Trust OURISMAN CHEVROLET OF ROCKVILLE Service Center It Was Specified With Customer Service What Are The Problems Of Your Car If You Can Have One Photo Videos Testing Will Make Work Faster and Easier? Each car has different problems because each car has its own owner and not everyone is so careful oh they are alert with their car
I like it because they serve the client very well with great kindness and courtesy.
Super friendly and always ready to help in the area. Services are great. They offer pick up of your car. They also have the option of taking you to the fences or waiting in the rest area where there is also a childrens area. While they maintain or service your car.In the sales area they are always ready to help you find options that suit your budget and convenience.