It’s never a good moment when you find yourself needing an auto body shop. But, Ben and his crew at Old Town Auto Body make that less than fortunate moment easy and stress free. We stopped by without an appointment and quickly got an estimate emailed to us within a few hours. They dealt directly with our insurance company taking care of everything and scheduling our vehicle to get repaired quickly. During the time they had our vehicle we were updated with the process and timeline and the final results were top notch. It’s as if the truck that slid down the hill never slid. Perfection! If you’re needing a great body and paint shop, look no further, call Old Town Auto Body.
My husband and I brought in my Tahoe to have the quarter panel and rear bumper repaired, and was immediately very pleased with how helpful all of the staff was during the entire process. We received our estimate very quickly, and found that Old Town was very competitive in pricing, and very honest, not trying to sell us anything we didnt need. Ben maintained contact with us throughout the whole process, and I had my car back very quickly. They provide the option to drop overnight, which made my life easier, and their facility is very clean and secure. My car looks absolutely beautiful. I highly recommend!
Great experience! Quality work at a fair price. They made the entire process easy. Highly recommend.
I took my Honda in for a bumper repair as the right front had been squashed when it met a big rock! Chaston gave me a quick estimate and when I picked it up I couldnt even tell there had been a massive dent in it.Cost charged was the exact estimate, no surprises. So impressed with the quality of their workmanship, and professional yet super friendly manner. HIGHLY recommend this business!
I bought a vehicle that was new to me and it has some scratch damage from the previous owner. I stopped by Old Town Auto Sales (Auto body) and asked what could be done. After explaining my options, they made me an appointment to bring it in. The next day, they fixed the damage to the point where I could no longer see it at all. They were quick, excellent with their customer service, and extremely fair with their pricing. I would not hesitate to recommend the professionals at this shop and will definitely return to them in the future if I need work done. They went well above and beyond my expectations. Thank you!
Took a little while for them to get to my car, but the service was fantastic. The fixed the paint on my car, and it looks fantastic! You really get what you pay for!
Went to see Ben at Old Town Auto Body for some body and paint work. This was after stopping at Daves Auto Body who seemed to be not interested in smaller jobs. Ben took the time to accommodate my needs and gave me a fair estimate on my project. A hard working guy that appreciates all of his customers.
Ben and his crew are amazing at what they do. Just finished my 2018 F-150 that was smoked by a deer which caused extensive front end damage and now it looks better then new. Very courteous, professional and just all around helpful through the entire process. I recommend them to everybody looking for body/paint repair!
I went to get work done on my rear bumper from an accident I had, they told me it was going to be 3 to 4 days it was actually 11 days they charged the paying insurance company for things that didnt even need to get done worst of all that my bumper still look slanted from one side and they couldnt fix it, and said thats the best they can do, and apologized and that they really appreciate my business. 😡
Great job removing dents and scratches
Old Town (Ben) was great to work with. My car was damaged while be transported and the roof had extensive damage. Ben and his staff made the process extremely easy. My car looks great. They even touched up a few scratches without any additional cost. Pick up/drop of was easy. I would use them again if I ever need body repair for any of my autos. Thank you!
Great work top notch and very friendly staff
Unfortunately, Ben and his crew have had to make several repairs to our vehicles over the years. Always great service.
Professional and unbeatable customer service. Ben and his crew took the worry and hassle of collision repair right out of my hands. The estimate process with Old Town was tailored to my convenience. They scheduled my truck in and started repairs immediately. Even after they encountered an unforeseen issue during the repair work, which required a supplemental estimate, my vehicle was completed on time. Everything is back to normal now. Thank you Old Town!
Fixed my car so it looked like new. Great attention to detail and customer service.
Professional and courteous. Hope not to but will use their services if needed.
If you live in NWA and have an accident go see Ben and his guys. They are the best in the area. I got my wifes truck fixed and was expecting to be without it for quite awhile but not at Old Town. It was in and out. I wouldnt take my stuff anywhere else
They do great work and they are friendly, professional and timely.
Ive found that most car guys over charge young women do to their naïveté, but this place was honest, helpful, and didnt try to make money off of me! Got me fixed up in no time, very happy with the service :-)
What a great experience! Great work, very professional. These guys are the best!!
Great professional showroom quality
Great customer service
Very friendly staff.
R.c 1,