Love how they dont try to upsell you, they tell you exactly what you need and why and dont try to push other services. Reasonably priced and wonderful customer service. Only place we will go to.
In November of last year my alternator went out a few days before Thanksgiving... I was going to have it towed to the next town but to my surprise my insurance company told me that ACUR- IT was right down the street. I got it back and it ran like a top! I just got an oil change last week as well, and you know that after an oil change your car seems like its brand knew! But its not so much as just an oil change that you can get just anywhere. The care/integrity that ACUR-IT puts into their work is Superlative! I feel like Ive got a rocket strapped onto my behind when I put my foot on the gas peddle because they also top off fluids and kick the tires before send off. GREAT pit crew!!!
Took my 91 Siverado in for a water leak turns out it was the waterpump Mitch was on it and i had it back the next day before noon.I cant say enough about William Mitch and the crew very professional quality work. They are the only ones that work on my Dodge Stratus and my truck. Also William always follows up to make sure I am happyIf you need your car or truck fixed right the first time I highly recommend Accur It Auto Repair
Fast, great customer service and honest. Id recommend this shop to anyone. I will definitely go back again when I need my car serviced.
Always professional. Always quick to get back to me regarding what the issue is with my car. Every one is so extremely nice and go out of there way to say hello or good bye with a smile! The work on my car took care of the immediate problem fast and easy and didnt break the bank! Their mechanics seem to be knowledgeable and well educated. Thank you to them for fixing my car and for all your hard work! Thank you to the Acurit TEAM!
The guys at Acur-it are great. They work on all types of vehicles. They are fast, they are efficient and they dont try to sell you what you dont need. Their rates are great compared to dealers and some other repair places I have been to. My only regret is that they dont do alignments, but then that is the tire dealers job.Thanks and hope this brings in more business to them. Oh, they also have FREE loaners if you have something that takes a while and make arrangements ahead of time. Thats important.
Definitely one of the best shops Ive been to. Really kind folks working there, high quality service and very reasonably priced. Highly recommended.
My first time checking these guys out, I had a broken radiator thermostat in my 2001 Honda Civic and my experience was great. I was taken care of pretty quickly considering the fact that I was just a walk in appointment. Took it in early in the morning and had it back around lunch time. William the owner is one great guy! He does an excellent job at answer any questions and concerns that you might have in a respectful and in an east to understand manner. I knew once I met him, as well as other loyal customers there that day, I knew I was getting the best value the repairs needed. I would definitely recommend the shop to others and look forward to going back to them as well!
I have been to Acur-It multiple times now. They were recommended by a friend who said they never upsell/oversell or take advantage of a customers mechanical ignorance, and she was right. I moved further away recently, but I still drive 40+ minutes to Rohnert Park for their services. I recently thought I was going to have to get my brakes replaced but they were honest and said it could safely wait even though they could have easily told me it needed to be done and gotten $300-400 more from me that day. Im so grateful for these guys!
The employees are very helpful, and have done a lot of work on my car with out any problems. I recently went to a car dealership to get some maintenance done and they informed me that my water pump was leaking and that it would need replacing which was going to cost me 600$ to fix it through them. So I decided to call acur-it auto repair and asked them for an estimate hoping it would be cheaper. Which it was, about 200$ Less so I scheduled an appointment with them . Come to find out that that my water pump didn’t need replacing at all, it simply needed some maintenance turning my 600$ bill into a 200$ bill. This is only one of example of how acur-it auto repair has saved me so much money and my vehicle has been running very smoothly since my last visit. They are very professional and I would highly recommend this establishment if you need any maintenance on your car :)
Fast and hard workers
Been taking our cars here for years. Great service and honest. They do not try to upsale you with something you do not need or asked for.
Clean, comfortable, and most importantly efficient and excellent service. Hybrid is spoken here, with patient and thorough explanations by professionals who care. Also, they helped me after some fires ruined my business. I highly recommend William and his crew of experts!
Always do a great job. I took my car to another shop to have tires put on it and they told me I needed breaks, brought it over to accurate And Mitch saving some money saying I didnt need them yet. Drove another 15000 miles. Thank you accurate
I went to Acur it recommended by a good friend that is their customer over 30 years and they didn’t disappoint. They were quick to diagnose the problem, the price was exactly what they said it would be and they didn’t try to push any other issues. No surprises and even with a major issue, the car was ready over night. And above all, they sent me home with a rental, thing our dealership never done for us. Will listens and accommodate your requestes, and the rest of the staff is also very sweet. I strongly recommend their services.
My alternator went out the night before the Kincade fires, it could not have been worse timing!Fortunately for me after researching etc..Monday morning I found my hero mechanic who was working when most of us were still evacuated and with out power.Bill had my car up and running the next day and he did a great job at a fair price!Yes I will be back and will recommend this place!Thank you Bill....
Mitch and his team are so thoughtful, professional and helpful that we drive all the way from Forestville for their repair service. With their loaner car service it’s so easy. I always feel safer knowing they are caring for our cars👍🏻
I’ve been taking my car here for 10 years. They are a great local business that does good, fair work. I recommend these guys!
These guys are great. Great customer service at a fair price. Fast service as well. Highly recommend this place
These guys have kept my car in fantastic shape for over 15 years. High quality, trustworthy service.
Acur-It has been maintaining my car for over 3 years now. Nothing but smooth sailing! Mitch, the owner, is a great guy. Very impressed. Absolutely top notch in every way.
Long time customer. Mitch is always helpful and provides excellent customer service. The service and maintenance on my cars has always great.
Very kind people who do very good work for reasonable prices. I recommend especially if you’re in college, as they haven’t overcharged me once in the past few years I’ve been going here.
They are the best! Quick, professional and reliable. Very trustworthy as well, the first time I came to Acur It I was having car troubles and it just happened to be the closest auto repair place. They helped me get up and running free of charge and now I go there anytime Im having issues or need an oil change. Very relaxing waiting room as well.
This was my first visit. I had always gone to the dealership for all repairs and service on both Honda’s that I have owned. My confidence level in the service at the dealership has eroded, and I decided to try somewhere else. I went to Acurit for minor service maintenance on a 2010 Honda Civic. I got an appointment when I wanted it, and I was able to wait while the work was completed. The work was done in very good time, and everything about the work was explained to me. I left feeling confident and I will return
I love Acur-it Imports. Yes, the prices are slightly higher, but its worth it if you want the job well done. Weve been going to them for years with all of our vehicles. The guys are friendly, knowledgeable and fair. They worked on my Volvo (even replaced the transmission). When I sold it, I recommended that the buyer continue to use Acur-it, and they took my advice. Japanese cars are their specialty, but theyve worked on our Volvo, Dodge and Chevrolet, and the work has been consistently high quality.
Excellent service. Friendly and followed up to make sure everything was working. Plan to use for future work.
My Acura is 13 years old has over 200000 miles and still runs like new. It has only been serviced at Acur-it The. Crew there are friendly efficient and knowledgeable. They keep me updated on all aspects of my car from window wash to tire wear. They are reasonably priced and never surprises. I highly recommend Acur-it
Friendly, honest and confidence inspiring.Dealing with Laird was like having your brother or other trusted relative working with you to understand what is needed and why something needs attention or why not. Nobody else has ever bothered to tell me what to look for as a warning sign of trouble, lift the hood and show me. Great service.
The guys here are knowledgeable and professional. I took my high mileage Mazda here until it was totaled and now take my new Mazda here. From my experience, they are fair and can be trusted to so the job right. They also have some loaner cars, which has come in handy when they are available.
I was in California from out of town and my car was being sluggish when I went to start it in the mornings. It was making me nervous so I took it in to Acur It. Mitch and the rest of the staff I met were very friendly and helpful. They worked me into the schedule even though they were obviously very busy. It can be especially scary going to a car repair place when youre not from the area. Anyhow, they were terrific. They tested my battery and found it was fine. The issue was something else altogether and they were super honest and good folks and confirmed Id probably be fine for my return trip back home. Thank you guys for your great customer service and the peace of mind - I appreciate it!!!
Acur-It did a great job fixing up my Lexus! Great customer service! Thank you!
Acur-It was my mechanic for two years while I was driving a pickup in Sonoma County. Theyre an honest business! - no overcharging and very clear communication about the work needing to be done. I recommend them highly! Good job Acur-It!
I have used Acur It twice in the last year and both experiences were great. Fast service and vehicle return, knowledgeable staff, extremely courteous front desk, comfortable customer lounge. I would highly recommend Acur It for repairs and maintenance!
Best Shop in the area.
Great place. They treat you with courtesy and kindness and have your car all fixed up in no time. Plus they save you money. Always go here.
The shop was knowledgeable and compassionate. They got the diagnosis and the work done quickly, on a Friday afternoon!! They were great!!
Always awesome service from these guys they go above and beyond and our Fair. Trust is hard to find in the other business I trust these guys highly recommended
Acur-It Auto Repair has always treated me with respect. They are honest and they perform quality work. I will not trust my vehicle to any other repair shop.
Acurit are a high class operation. They keep you well informed about what they need to do to keep your vehicle safe and running in a way that wont let you down. Finding good mechanics who take pride in doing a good job is tough these days. If you want good reliable service, try Acurit.
Honest, reliable, and guaranteed! Five years later: Just went back yesterday to have an axle fixed as well as automatic door lock mechanism fixed. I also so appreciate the use of loaner cars which makes my day run more smoothly. 👍
I woke up to a dead battery and the AAA guy said I needed a new one. I called Mitch at Acur It and he told me to come right down. In less than an hour I had a new battery installed. They were so nice to take me without an appointment but thats how they are there.
I work in REDWOOD CITY. Will always bring my vehicle back to Will, Mitch, and Mo (6years+)now.
Pulled in for an estimate and right away I felt like this guy clint could have been family.As a woman going in by myself, I felt like he was being honest with me and wasnt trying to sell me some line on price and parts.come to find out my husband had been there before with his car and liked them as well.Got me in right away and was efficient.Im very happy with the work done and the service, I would recommend Acure it to my friends and family and would return myself
What a wonderful business with the best employees. Mitch is amazing! Quality work, loaner cars. Great people
I was driving to LA for vacation with my daughter when my car began to sputter and lost a lot of power. I called Acur-it and the guy said they were booked solid today but to bring the car by and hed take a look at it to see if it was something simple. I limped the car in and the guy behind the counter came out and checked a couple of things and determined that the spark plugs were the issue. Well, I can change spark plugs! So I thanked him, went down the auto parts store, bought new spark plugs and the car ran like a champ. Thank you for the quick advice which saved my vacation and some $$s as I was able to do the work myself.
Well run friendly auto shop with top notch service
Nice people. Good price. Fast service.
As always the staff at Acur it diagnosed & fixed the problem.I appreciate your expertise & integrity.Thank you
We took our Acura TL here and Mitch had us out the door 24 hours later with a price that couldn’t be beat... the whole customer experience from start to finish was exemplary. Greatly appreciated the after hours key drop and their expertise in fixing a problem several other places didn’t.
Excellent service! Honest owner and mechanics! I wouldnt trust my car with anyone else. Thank you.
Just a great experience all around. Super thankful for the service, I will bring any future problems in to them!!! A+
I feel that I am getting service I can trust to be the best at a fair price and they back up thier service.everyone is friendly and has professional advice. I feel good bringing my cars there. I do recommend them. It is scary to go to a mechanic you know nothing about. I am glad I followed my friends advice to go to Acurit in Rohnert Park
I’ve been coming here for more than 10 yrs since I was a college student at Sonoma State. I used to go to jiffy lube, Chevron or whatever place had a “deal” to get my oil changed, but something was always “wrong” with my vehicle and since I didn’t know better I’d end up getting ripped off. Those “cheap” oil changed really started adding up. I came here one day after being fed up and I am extremely happy I found this honest car shop. Mitch always explains what needs to be done that day and what I can expect to get done in the future. There’s never a surprise. I have never felt any pressure to get anything fixed and my two Toyota’s are near or over 150k miles and still running like the day I bought them thanks to Accur-it team. I just bought a used Chevy volt and I’m bringing it in to have it inspected before the 30 day warranty expires.
I have been going to Acur It for over 4 years and they have taken care of my cars needs big and small. I was in a small accident about a year ago and they even went and picked up my car from the collision center and made sure the car was in good working order. Highly recommend!
Best customer service I have received at an auto shop. Both the service writers and the techs were friendly and extremely knowledgable. I will come back here and refer my friends.
Great team of people! Customer service is great and they are honest.
Been a customer for many years. These guys know their stuff.
While driving in rohnert park, my truck started shaking and backfiring. I called my mechanic in Santa Rosa and he suggested towing it to them instead of driving, to prevent damage. I had recently heard from a friend that Acur-it did a good job on his vehicle, and being that it was close by, decided to drive there instead. I used their night drop box and talked to them the next day. Turns out I had neglected something simple for too long, so I kicked myself. However, I feel that Mitch and his team were very honest with me, not trying to do extra work and charge for it. Also, cannot express how glad I was that it was a one day turn around since it was my work truck (my wife is glad too, as I already had loaded tools in her car as I prepared to leave her without wheels). Thank you for the wonderful, fast and honest service!
Love this place. Been going here for a decade. My Dad recommended it.
Can always count on Mitch and William to do a quality job on our two autos. Price is reasonable, quality the best!
Great place, I feel comfortable with them and I appreciate the loaner car
Hands down, the best, most honest, most awesome car repair shop in Sonoma County . . . California . . . the United States . . . the world!
I value and trust their work!
Excellent service - Acur-it is the gold standard by which we compare other repair shops. Maybe only improvement would be adding Wi-Fi access for the customer lounge.
Trustworthy and reliable
Very out going people and awesome repairs.
Work completed on schedule, and TOTALLY satisfied with the work contracted for and the little things they checked under the hood while they had it.
Thanks for great service!
I wasnt quite sure what the problem was so the time was taken to walk me through it in a logical and careful manner and I did not feel spoken down to in any way. Then it all made sense
The BEST ever service!!!
Fixed everything Ive needed fixed.
Great folks