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Baltimore Bimmer
6254 Kenwood Ave, Rosedale, MD 21237, United States
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Baltimore Bimmer
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Ma
Review №1

Cannot say enough about the team at Baltimore Bimmer. Every interaction Ive had with everyone on their team has been A+ for the past 2 years. They are incredibly knowledgeable when it comes to BMWs and are upfront with what your car needs done while providing honest pricing and feedback. Highly recommend this shop if youre in the Baltimore area. Thank you Steve and Marty for the help, hope all is well!!

Ri
Review №2

Absolutely 110% the best BMW shop on the east coast. I cannot say enough in this review about Steve, Dylan and Marty’s professionalism, attention to detail, and service. I have serviced my 2011 X5 35d with them for a few years now, and throughout every service they have been impeccable. My latest visit was no exception. Not only have they worked with me through the ups and downs of sourcing parts and dealing with suppliers, they have gone above and beyond the duties and wants of a professional shop. Every single member of their team are professional, knowledgeable, and unbelievably respectful. The attention to detail is staggering. BMW Service departments in the area cannot hold a candle to what these guys can do. If I could give 6 stars out of 5 I would. I implore anyone who needs work done on a German car (especially BMW) to check these guys out and give them your business. You will surely not regret it and working with this team is hands down the best decision that I’ve made in recent history when it comes to my car needs. Thank you, thank you, thank you Baltimore Bimmer!!

Ch
Review №3

Ive gone to Baltimore Bimmer on several occasions and they are amazing. The prices are fair and the service is top-notch. They keep you well informed every step of the way. Marty has always gone above and beyond by working with the warranty company and even helped with the rental car company. On each occasion, my car was ready before the estimated date. I love the service that Ive received, I would recommend them to anyone, and I wouldnt go anywhere else. They are the best!

Lu
Review №4

They really do explain to u step by step what is wrong with your vehicle. So I would tell a friend to go and take your vehicle to them because they do a good good job on vehicle

Wi
Review №5

I’ve been coming here ever since I bought my first BMW, I trust these guys hands down unlike any other shop in Maryland I recommend A++

Br
Review №6

BMW Master Technicians Dylan & Steve have a great shop and Marty keeps the place running very smoothly. They are very honest, fair, easy to work with and do great work! I trust the Baltimore Bimmer team emphatically and wouldnt take my M6 anywhere else.

Ri
Review №7

Awesome work! Had to wait for parts from Germany but it well worth it! Thanks guys!

Mi
Review №8

VERY impressed with how the folks at BB run their business. Two things in particular stand out. The first is the use of technology, with photos, to document the work and the needs of the vehicle and to share this information with the customer in near real time. The second is the attention to detail that is evident in how they treat the vehicle and the parts removed from it (see attached pictures). Attention to detail is what separates the good shops from the rest.In addition, because I was coming from relatively far away, Dylan went out of his way to arrange the drop off / rental / pick-up so as to make the process as smooth and convenient as possible. A BIG difference from many shops that make you feel as if they are doing *you* a favor by taking your money...

Br
Review №9

Your welcome!Baltimore Bimmer has always been transparent & truthful when providing preventive maintenance. Hands down and you guys still get 5*s

Ke
Review №10

Marty and the shop were quick in the assessment, up front on the pricing and quick on the turnaround. Didnt try to work me like the dealer can do

Ro
Review №11

The team at Baltimore Bimmer have serviced all of my familys vehicles for years. They have always been very easy to deal with. Unlike many german specialist shops in the area, they pick up the phone every time. If you are reading this, you probably care a lot about your car, and have been frustrated by the dealer or your other shop being difficult to contact. Marty and his team of experts in Rosedale will take good care of you, and your car. They are truly wizards with diagnosing problems, including complex electrical problems on fancy cars.

Ni
Review №12

Im pretty picky when it comes to things and theyre great here. They know what theyre doing, trustworthy, and are really, REALLY professional. That impresses me a lot. Im very confident in their work and will definitely using them for future service on my X5.

Pa
Review №13

My daughter recommended Baltimore bummer they replace the ball joints on a front of my 2010 Ford van satisfied with the work theyve done I will recommend to my friends

Ar
Review №14

Awesome!! Great customer service..well priced..explained everything that I need.

Pa
Review №15

I would highly recommend Baltimore Bimmer. They use genuine parts. They are affordable. They will work with you and give solid recommendations.

Je
Review №16

I have been going to Baltimore Bimmer for about one year now, and have had a wonderful experience. My Mini Cooper is aging and needed some general upkeep maintenance, so I got a quote from Mini of Baltimore. Then, discovered Baltimore Bimmer who gave me a better quote. They do quality work, and are accountable for the work they do. They have very kind, and helpful.

Wi
Review №17

Very disappointed ☹️. I recently purchased a bimmer to restore to its original glory. I needed a good bmw repair shop to be my bimmer mechanic. I thought I found this with Baltimore bimmer. I just started using them for repairs. When I last dropped off my bimmer to them a couple of weeks ago, I had 139333 miles on it and a full tank of gas. When I picked it up last week it had 139608 miles on it and a half of tank of gas. This shop put 275 miles on my bimmer. DUDE! 275 miles is a big deal! I discussed this with Marty, and used the receipts from Baltimore bimmer to confirm this, but he could not offer an explanation an intelligent person would understand. Someone from this shop drove 275 miles on my car. And, the manager, or owner cant or wont explain how this happened. I refuse to work with dishonest people, and it appears that this is a dishonest shop. Its back to the drawing board for me with trying to find a bmw mechanic. Save your BMWs and flee this place and dont look back.

Va
Review №18

Great customer service all around!! Had my car diagnosed somewhere else before coming here because I just didn’t feel comfortable with the results and wanted a second opinion! Although my engine had still was diagnosed as needing a replacement,I felt much much more comfortable knowing that BaltimoreBimmer send me texts of photos of EVERYTHING that was performed,step by step!! Very detailed! Will definitely be back here n only here next time! Lol thx again

Ma
Review №19

Another excellent service experience. Marty and the entire staff are friendly and knowledgeable. Very reasonable prices. A fraction of what the dealership will charge. No up-sell of not needed service. I would highly recommend Baltimore Bimmer.

Ta
Review №20

I saw Baltimore Bimmer was well reviewed online so it was an easy choice of where to take my X5. From the initial phone call Marty was very helpful, very personable, and took any ease off of my lack of knowledge to troubleshoot my car. That initial pleasant experience carried right on through from the moment I dropped the car off, to the full detailed inspection (with videos and commentary) of my car sent to me, and on to the day I picked my car up again. Pricing was very fair and much more reasonable than the dealership. Youre definitely doing your BMW a favor here by taking it to Marty & Team, one look at the classic BMWs in the parking lot or the newer model BMW being worked on in the garage and I could easily tell that people who care about their car - trust these guys with it. Will certainly be taking my X5 back for any services needed and recommending to anyone looking for a quality place to take their BMW. Great experience - thanks Marty & team for everything!

md
Review №21

Visited Marty and the staff at Baltimore Bimmer needing a head light bulb. The tech went right to work on my problem and assessed a screw in the drivers side front tire...as wellThe bulb was replaced and tire repaired. I am so pleased with their work and the friendly atmosphere which they provide. GREAT JOB!I recommend them for BMW auto repairs instead of the dealer...Definitely, their price is BETTER!

Re
Review №22

Love the new renovation. Fast service,thorough explanation, and affordable prices. Good job Jeb!

Wi
Review №23

Baltimore Bimmer have become my go to guys when I need repairs or service done on my BMW 750. Marty n the staff are very professional and polite. If u want professional work done at a fraction of the cost of the dealer Baltimore Bimmer is the shop to use I will never use the dealer again Baltimore Bimmer has definitely earned all my future business. I had my fuel injectors replaced, 5 coolant lines replaced all under my turbos, my mechatronics unit replaced n a water pump replaced all for the price the dealer wanted for just the fuel injectors. BB really takes care of their customers n showed that they take pride in what they do.

Aa
Review №24

Very professional friendly service. More importantly I trust them, their experience and their knowledge. I received a detailed informational report on my vehicle which included pictures. Highly recommend their services!

El
Review №25

About four years ago I was on a search for “THE BEST” BMW mechanic in the area as I was not pleased with service received at an area dealership. After an extensive search I came across Baltimore Bimmer. I read some reviews, checked out their website, and decided to go with them. Man, did I hit the jackpot or what?!! Their integrity, professionalism, knowledge, expertise, enthusiasm, and quality workmanship far exceeded my expectations. They not only work on BMWs, but other makes as well. Whatever I drive will go only to them. They are an awesome group of people who I am so glad to have found. They are a great team. Check them out, you will not be disappointed. Awesome people and awesome work!

Mi
Review №26

The service engine now light came on for my 2008 BMW M3 (E92). I took it to a local shop and they told me that cylinder 8 shut down. I was very scared. I took it to Baltimore Bimmer and they diagnosed worn spark plugs and coils (they were orginal). They replace it and all of the morning lights were cleared! When I picked up my car, the rear seat was removed (this is necessary order to disconnect the fuel line so that a complete diagnostic can be performed). I was disappointed to find this. When I told Them about the seat, they asked me to come back down. They apologized and explained why they removed the seat. They replace the seat and performed a need break flush for free due to inconvenience. I am telling you this long story because it demonstrates professionalism.They not only do a thorough job, but they take responsibility when something is wrong. You dont find this in many service providers. Their customer service is excellent! I will only take my car here. I live in Columbia, MD so it is not a short trip to take the car here, but it is very much worth it.

Mi
Review №27

This is the best automotive service center. I am so pleased with the quality of service and professionalism. Wouldn’t take my MINI to any other shop! Marty is so awesome; he helped my husband with a light issue on a busy Friday too. It’s the little things that mean the most so a big thanks to Marty. The tech guys are super amazing as well. If you’re looking for a great service center/team, head to Baltimore Bimmer. You will not be disappointed.

Cr
Review №28

I brought my 2003 bmw 325 ci in for an issue with the power locks.. My car has been well cared for and only has 64000 miles on it.Baltimore Bimmer diagnosed the problem and completed the repair. The service was excellent...I would recommend Baltimore Bimmer to all BMW owners...Ill will definitely be a repeat customer...

Mi
Review №29

Skilled, honest, & hard working. Marty and the rest of the guys always take great care of me. The only shop I trust with my BMW.

Po
Review №30

If you own a BMW out of warranty, especially a M car, this is your spot. The owners are both BMW enthusiasts and are always in the shop making sure the work is done perfectly. Ive been bringing my cars and my wifes car to them for years now. They specialize in BMWs and can handle all complicated quirky BMW maintenance jobs properly. Dylan is one of the owners and is especially knowledgeable with M cars. He is a master technician that will not let any repair job be done less than perfectly. Theyve done many repairs on my cars including engine work, cooling system, transmission, suspension and alignment, AC system repairs, brakes, etc. Cant recommend this shop enough. During the years Ive also gotten to meet almost all of their technicians in the shop and theyre all decent nice people. Everyone is friendly, nice and helpful. I will not take my cars anywhere else.

Mi
Review №31

Very professional friendly service. More importantly I trust them, their experience and their knowledge. I received a detailed informational report on my vehicle which included pictures. I felt like I was right there with them as they documented the entire inspection. The faults were noted and taken care of. Highly recommend their services!

Ju
Review №32

Eazy to work with, will work with you and use Amsoil.

Pa
Review №33

E46 M3 owner from NYC here. I needed some work done and was in Baltimore. I am very picky about who I take my car to. I searched on Google and found this shop. I am very pleased that I took my car here. Marty and the rest of the team are courteous, professional, timely, and prioritize the quality of their work and value very highly. I will be bringing my car back here for all my needs while in Baltimore.

re
Review №34

They did the work and I was very satisfied.

Ma
Review №35

Awesome service. These guys worked hard on making sure my car warranty company took care of their responsibilities. They are the only company who could find out what was wrong with my car, bot even BMW service center could find the issue. Ill definitely be back for any future repairs.

Dr
Review №36

Marty was on top of everything even using the company card for my rental as I did not have a credit card with me. They answered and addressed all my questions and concerns thoroughly without high pressure sales tactics or being condescending. Well done Baltimore Bimmer

An
Review №37

Very impressed with Baltimore Bimmer. Their detailed inspection with photos is perfect for a customer and the first time I have ever seen this used by a shop. Allows you to see the issues first hand. Will be a returning customer and would definitely recommend the shop to other bmw owners.

jo
Review №38

Excellent excellent customer service!

Ja
Review №39

I used to go to the BMW dealer before I found them and I never went back to the dealer. These guys get me right every time and I love Marty! He sets the tone and he is by far irreplaceable.

Ke
Review №40

Baltimore Bimmer has always done terrific work with unmatched communication and transparency, which I love, but my most recent visit went above and beyond any expectations I could have had. After the needed repairs to my vehicle were declined by both the warranty company and the used-car dealer I bought it from, I spent over three months and a lot of heartache to get them to take responsibility. Marty and Steve at Baltimore Bimmer helped me repeatedly throughout the process, often dealing directly with the warranty company and dealer on my behalf, and were indispensible in getting a resolution in my favor. As soon as the issue was resolved, the work was completed that week and I got my car back in perfect health! I see no reason I should ever take my vehicles anywhere else!

La
Review №41

This is the only place I take my BMW for service. Marty is the best!Thank you for the 100% customer service!

vi
Review №42

I brought my BMW into Baltimore Bimmer and had them look at it .. Marty was very professional and polite . they are willing to tell you the truth even if that means they will not make any money off of you and you will not find that in many shops . thanks for your help Baltimore Bimmer

Al
Review №43

Ive taken a few of my cars here over the years and continue to be happy with the work they do. They are knowledgeable, thorough, and take good care of the cars. I really appreciate a shop that will work with me and be communicative throughout the process. If youre in the area, you can make driving an older BMW daily a stress-free reality.

Wa
Review №44

Service was excellent, quick, and very convenient. I’ll be returning for my next service!

Ch
Review №45

Great service. They take the time to investigate and diagnose the problem as well as help walk you through everything. 100% better than the dealer who just throws everything at the problem and hopes its fixed.

Sh
Review №46

Excellent company. Super friendly staff. Everyone was so helpful. They got my Mini Cooper working like new again!!!

Ja
Review №47

Moving into the area a year ago, I was very concerned about finding a good mechanic for my Z3. I found my solution in Baltimore Bimmer. Outstanding service by real pros with a common touch. Best value and best results in Baltimore. 32 point inspection and car cleaning with every service. Fair prices and matchless expertise. Josh runs a great shop. Marty is a superior service advisor. Dylan has my car running better than it ever has before. They do the little things right and the big things perfectly. I appreciate the customer focus and treating me like a friend. They treat my car (and wallet) like both are theirs. Couldnt be happier. In fact, I look forward to taking my car in for routine maintenance because I know it will be a good experience!

Mi
Review №48

Yes they always make sure they take care of me when something happens to my car . They are very good People’s

Ne
Review №49

Gave me a very detailed explanation of what was wrong and even showed me an engine on display and the part that broke off which was the wastegate actuator. Very professional and they know their stuff.

Mi
Review №50

I Randomly stopped in today with a question concerning my BMW headlight. I was greeted immediately and Marty answered all of my questions.. Very knowledgeable and professional! Thank you!

re
Review №51

This was great to have visited the staff was very helpful

Ly
Review №52

Very expensive, but worth $$$. Hubby loves his Bimmer!

Ca
Review №53

Very efficient. They did a great job in rewiring my car where the rodents had chew on the wires.

E
Review №54

Quality of work and attentiveness, pictures of vehicle problems and check list shows attention to detail. All for a great experience at Baltimore Bimmer.Thanks again!

J
Review №55

I brought my BMW 745LI from an auction about a month ago. I was first impressed with how welcoming Marty, at the service counter was when I first came and he was super accommodating nice. My vehicle required quite a bit of work and they got it up in running really nicely. Josh the owner personally worked on my car and he made me feel like he was really trying to help me stay around budget. Their expertise helped clear off a lot lights on the dash. My wife and I love the car and the smoothness of the ride. I still have a little more work to have them get done on it but Im really satisfied. Thanks Josh and Marty!!!

La
Review №56

Outstanding service and they have established protocols for safe servicing of vehicles during this newly changed COVID Environment. Very little, to no contact is possible with every service.

Ca
Review №57

Excellent Service ! I wouldnt take my M4 to any other shop. Marty was straight to the point about all of my maintenance and even suggested some alternatives, to save me money, that didnt involve using their service. Its clear that they are not just trying to make a buck. Good service and honesty is hard to come by these days.

Li
Review №58

Love the guys at Baltimore Bimmer! Great shop and I wouldnt get my car worked on any where else!!

Le
Review №59

Baltimore Bimmer is an excellent place for all your BMW needs. Marty is incredible with explaining services, prioritizing safety issues with your vehicle, and overall customer service. Their staff, especially Marty is very professional and informative. I would highly recommend using Baltimore Bimmer as your primary vehicle servicer, since they do a detailed inspection free with every appointment, honor their work, and instill confidence that they can handle any financial or vehicle issue you may have. I have taken my car to several other independent mechanics and I can finally say I found a shop I trust that provides high quality craftsmanship, clear (layman) language about the needs of your vehicle, and supports making financially smart decisions with car maintenance. Thank you Marty!!

ch
Review №60

Took my last BMW535 there to get fixed because the car wouldn’t stay on, kept shutting down, all lights came on dashboard and oil was leaking really badly from engine. I thought maybe i needed a new battery.......They took a diagnostic test and told me car wasn’t a dump but would costs about 3K to fix EVERYTHING. Key word fix EVERYTHING. I paid the 3K just to get my car out a day before thanksgiving and had the same exact problem of the car not starting once i cut it off soon as i left the declaration and oil leaking badly they took the car back, did an additional diagnosis test to determine there was going to be more work needed then they told me i needed an additional 2-3K added to the car for maintenance. i paid everything but one last thing that they didn’t prioritize to me when i initially got the diagnostic they waited until i already paid 5k in expenses to tell me i need an additional 1,700 for an oil crank shaft. 2 months later my car blew up on the highway. Very nice team however terrible service! If you want to save 5k don’t go to Baltimore bummer

De
Review №61

We brought our 2005 BMW 745LI here. After talking to the mechanic and reading the good reviews we thought the car was in good hands and the problems would get solved. My car was jerking/transmission slipping but the shop insisted it wasn’t my transmission. Nevertheless I paid $4200 in repairs for my car to begin having the same problem a month later. I returned my car here for these guys to tell me I needed a new transmission!!! After I clearly stated that to them prior to the repairs. They only reset my transmission(Which I believe they only did to begin with)to have it work fine temporarily as the problem persisted after about 3 weeks of the second time i returned the car back to the shop. I was never offered a refund or for the problem to be fixed at the expense of the shop. I brought the car here to Baltimore Bimmer and they fixed everything but the problem. A second mechanic has told me that I’ve been ripped off in the only repair he see’s is a new battery. I feel like Baltimore Bimmer got over on me and they shouldn’t get away with it. Honesty goes a long way, I would’ve had more respect if these guys just said they couldn’t fix the problem.

Di
Review №62

Marty stayed in contact. Treated me like I was at home. I think I found my car a new home. I really hope the service stays this way.

No
Review №63

Very knowledgeable, and took care of my problem immediately and fairly. The mechanic even picked me up, from the nearby McDonalds, where I waited during the repair. Ill be going back again.

Jo
Review №64

As usual, my problem was correctly diagnosed and resolution made promptly! Marty made sure I understood the issue and quickly satisfied my concerns. Ill be going back for my BMW needs!

Da
Review №65

This place is great. They are extremely friendly and knowledgeable. My repair went way over my budget, but they were patient with me and let me pay when I could before picking up my car. Every question I had was answered perfectly and the answers made sense. Even with the repair being more than I expected, the cost was well below what I was quoted by the dealer. As long as I own my BMW, these guys will be the only ones to work on it. Marty and Josh showed a lot of professionalism with every step of the process. Thanks for everything!

ta
Review №66

First time at this shop...they were very professional and gave me a run down of everything I needed and what was most important. I will definitely make this my repair shop for all my Bimmer needs!

Er
Review №67

Great customer service! And always ready and willing to answer any question I may have.

Pa
Review №68

L am a repeating customer since 2016. They are still the best BMW auto shop on the East coast... period. Thanks Marty. l will be back.

Ch
Review №69

Amazing amazing amazing!

Ji
Review №70

Baltimore Bimmer is an awesome shop. They do great work, are fair, and honest. Instead of throwing parts at a problem, they diagnose it appropriately and fix it efficiently.Baltimore Bimmer is a small ma and pa shop where you get personal attention and there is a culture of old fashion values.Thank you Marty, Josh, and Dylan.

Au
Review №71

After having bad experiences at two “Euro” shops in the Baltimore area, I was apprehensive to bring my 2006 e90 to another shop in the area. Taking my vehicle to Baltimore Bimmer ended up being the best decision I could have made.The positive experience began with my initial interacting with Marty, the service manager, who listened to my concerns with the vehicle, and most importantly, took detailed notes and handled business with the extended warranty company with the utmost professionalism. The positivity didn’t end here, as I then met the shop owner, Dylan.Knowing that I am a gear head at heart and having experienced similar issues with his e90, Dylan took time out of his day to show me around the shop, take me under my vehicle to identify some areas for improvement, and brainstorm potential solutions.Dylan and his team demonstrated the confidence I needed to see in order to hand over my vehicle. They did excellent work in a timely manner and at a fraction of the stealership’s prices. They got my vehicle back on the road very quickly to ensure that I was able to make it to the next destination within the timeframe allotted. They also washed and detailed the vehicle; This level of customer service is unprecedented.Baltimore Bimmer gets a 10/10 in my book. They earned it! Thank you all for your hardwork and professionalism.

Mi
Review №72

As always these guys are good at what they do and very knowledgeable. You will walk out confidently, knowing your bmw was properly diagnosed and fixed. Will continue to go here for all my bmw needs!

Th
Review №73

I received services at this shop over 2 years ago and was able to walk after 2 yrs. and get a brand new battery at no cost. I will continue to take my BMW to Mr. Marty because of his great dedication to this customers.

ma
Review №74

Marty and the guys R great at what they DoThey are # 1 for a reasonAll my out of warranty work goes to them.I only Drive Foreign whips

Em
Review №75

Quick and quality service! I highly recommend.

fa
Review №76

Had a great experience wit my car & the staff is friendly

Er
Review №77

Best place around. Marty and staff always professional and honest. If you are looking for a great BMW shop this is the place.

Jo
Review №78

Love taking my x3 to this shop, very detailed with inspections and also includes pictures for you

Sa
Review №79

I bought my BMW from CarMax. Shortly thereafter, my transfer case had an issue. I had bought the extended warranty from CarMax and thought I could take my car to a dealer and have the work covered by my warranty. Silly me. The dealer - in Catonsville - said I would owe them over $4k for the work. With the warranty.I called Marty and Wow! He was helpful and was able to do all the work at a fraction of what the dealer quoted me. I was very impressed with the fact that he picked up the phone when I called, was able to tell me exactly what needed to be done, and then did it for exactly what he told me it would cost. Two words come to mind - honest and trustworthy. Thanks Marty.

Sh
Review №80

I will return for sure! Excellent customer service - Marty went above and beyond answering any questions I had and giving me lots of good info about my car. Plus I wasnt expecting a car wash since I wasnt at the dealership -- this made my day! Thanks to all at Baltimore Bimmer. One question I forgot to ask -- do they work on other makes besides BMW?

De
Review №81

Excellent service and works fast, they keep you updated on the health of your car. They care about the customers request and make it there priority. They make sure your car is fixed correctly the first time guaranteed because quality is non negotiable.

Er
Review №82

If you have a BMW in the Baltimore area this is the shop you should go to. Josh and his crew are quick, honest, and know what they are talking about. Im pretty particular with my cars and like to know where theyre going as well as who is working on them.The guys at Baltimore Bimmers were happy to answer questions and make me feel at ease. They were able to take on some complicated work and did so with the utmost professionalism. They maintain a clean space and take their work and reputation seriously. Highly recommended.

Ja
Review №83

They did a great job fixing my car and explained everything in terms and examples so I could understand it. My car is running as smooth as it has in years. They even checked in 2 weeks later to make sure everything was still smooth. Highly recommend them!

Ly
Review №84

Was able to conduct business remotely and in the final analysis everting was done beyond expectation. Great Job and thanks Lynda wan-NTani

Jo
Review №85

I always have excellent service and the car has a smooth ride when I get it back. I like how Im given a list of everything that needs to be repaired with a set list of priorities for those on a budget. They always do a great job and are 1/2 of what the dealership charges with much better service. They are knowledgeable about warranties and also helped me navigate and work with those dishonest warranty companies!

Da
Review №86

Thank you Marty for your service on my Porsche. Baltimore Bimmer is the best!!David

Le
Review №87

If you own a BMW in Baltimore, Baltimore Bimmer is the place to have it serviced!Ive been a regular customer since 2013 and have recommended them to my girlfriend, best friend and frankly anyone I know who drives a BMW. Josh, Marty and Dillon have provided excellent care for all 4 of the BMWs Ive brought to them. From my best friends 1982 318 to my 2011 328, Ive received consistently dependable, knowledgeable, and professional service for nearly 5 years. As a BMW owner who was reaching the end of my maintenance agreement with the dealership, I anticipated increased cost to maintain my vehicle but have been more than satisfied with their reasonable rates. The service team at BB provides prompt and accurate initial estimates, detailed inspection reports that include service recommendations and are candid about the time required to complete a repair.

Kr
Review №88

I really like this repair facility, they were so attentive and took time to explain exactly what was wrong with my vehicle and why it would be important to fix. They also put some other items on my radar that I should be expecting in the coming months. I didnt feel like I was being taken advantage of and would recommend this repair facility to anyone with a BMW that needs some work. I was concerned about whether or not my X6M was a money pit. They reassured me that with regular maintenance I have an overall solid vehicle. Many of the items that they caught were either ignored or not mentioned by BMW of Towson.

St
Review №89

Good service, a bit high, but reliable

Aw
Review №90

Great BMW repairs. Fixed issues BMW dealer couldnt or wouldnt under warranty. They are much more competent than the Towson BMW dealership

Ch
Review №91

I took my 2008 535i to Baltimore Bimmer to give me an estimate to repair what a BMW dealer told me would cost over $9000 to get my car back on the road in excellent condition. At Baltimore Bimmer, I met Marry who greeted me with enthusiasm and told me they would diagnose and estimate what it would cost to get my car back to peak performance. When the estimate came back, It was approximately one half of the dealer estimate! Needless to say, I accepted Marty’s estimate and took the car back for the work. It was ready when they said it would be at the agreed to cost. It has been a month since the repairs were done and there have been zero complaints as to the quality of work done. Marty has followed up with me with emails which I appreciated. So, it you are looking for a great relationship with a qualty auto repair company, contact Baltimore Bimmer!

Ga
Review №92

Took my e60 535i back to Baltimore bimmer to get some things squared away from last visit! Marty helped me out and made sure they got things right!!! The 2 owners came out to chat with me and didn’t let me leave until I was completely satisfied....and I am!! Great owners and great company!!! If you have a BMW or any other European vehicle please bring it to them!! They have extensive knowledge and are extremely nice!! I’m only going to spend my money with them!! DO NOT GO TO THE DEALER OR ANY OTHER SHOP BRING YOUR BMW TO BALTIMORE BIMMER!!!!

M
Review №93

I went in having lost my key to a Ford and was stranded. They told me they could not get the keys to a Ford but reached out to a parts department and looked up a dealership. Excellent customer service.

Ph
Review №94

Josh and Marty are great to.work with. They care about your vehicle. They.do not push services on you. Have taken my vehicles there 3 yrs

Ge
Review №95

Marty, Steve and the thankless crew in the back have taken great care of my 2010 Mini S, and they are all both skilled and honest. Good people!

He
Review №96

Aweome technicians. I scheduled my service and was in and out the same day! Ill definitely be returning to them!

JD
Review №97

What a great experience. This is the place we trust for any items not covered by warranty. Great customer service and quality work.

Ja
Review №98

Very nice detail and helpful people

me
Review №99

Very knowledgeable very polite great workers

Al
Review №100

Called these guys and same day they helped me out. Had me in and out! Will only trust Baltimore Bimmer with my girl (328i GT)

Information
71 Photos
100 Comments
4.8 Rating
  • Address:6254 Kenwood Ave, Rosedale, MD 21237, United States
  • Site:http://baltimore-bimmer.com/
  • Phone:+1 410-866-5440
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto parts store
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Engine rebuilding service
  • Mechanic
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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