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Auto Care USA
5757 Reading Rd, Rosenberg, TX 77471, United States
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Auto Care USA
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Mu
Review №1

Now Hear This!!!!!!!! Everyone should visit Auto Care USA. A phenomenal team of professional, helpful, and knowledgeable individuals.I received my new Range Rover from another state and needed a state inspection as soon as it was unloaded from the transport trailer. The first place I went to was packed and wouldnt be able to see me for hours! The second place I went to stated that their machine died about fifteen minutes before I arrived. At their suggestion, I was headed to Walmart for the inspection however, on the way I looked over and saw Auto Care USA.Man-oh-man am I glad I did! The facility is so nice, clean, and welcoming. The staff however, are the absolute BEST! The team is there to help you, keep you informed, respond quickly, and provide exceptional service. They do it all!!!! Not only did they complete my needed inspection, they also informed me of two additional issues. One was that I had a hose with a slight split in it (and they replaced it in-kind) and the other was a need for a power steering flush. I received service for both and was so happy they shared the information with me.If you are looking for quality vehicle service, quality customer service, and a team of quality experienced professionals, you will be happy you visited Auto Care USA. The prices are good, the service is stellar, and the team of Louis, Miguel, Jeremy, and Zachary, all of whom helped me that day, are some of the best in the city! I truly wish I could give (10) STARS! I will be telling everyone I know to visit Auto Care USA.Whatever your care needs, big or small, from the roof to the wheels, please GO TO AUTO CARE USA, you will NOT be disappointed!Mrs. M - Range Rover service June 26, 2021

Be
Review №2

These folks are the best in town! Whether its an oil change or something serious, they keep all of our vehicles in top shape! They do a lot for me and have never taken advantage of me, which is a huge deal to us ladies out here! If my truck coughs funny, Im going straight to them first so we can all have a good chuckle when nothing is wrong with her. They will not do you wrong! I cannot thank them enough for all that they do!

Tr
Review №3

Miguel took great care of me for the service that needed to be done for my car. He ensured my car is fixed in the correct manner. I highly recommend this place for their professionalism and excellent work!

La
Review №4

Professional, fair prices, friendly, and nice/clean waiting area. I have been doing business here for about 2 years for general maintenance and today for my first major repair. I did my research and got multiple quotes, I even called my hometown mechanic, and Auto Care USA beat all of them. As a young woman, it is important to feel confident about the auto shop you are using, that you are receiving quality care, respect and reasonable prices. I can easily say this will be my go to auto shop from here on out for all repairs.

Ia
Review №5

Came in for some air conditioner repairs, $2,000 and it was broken again within 2 weeks. Tried to contact shop about possibly looking into it, never got a return call or email.My suggestion: try another shop.

Er
Review №6

Its really nice to go to a mechanic you can trust to do the work properly and in good time. Took my 20 year old service truck as well as my wifes BMW and they fixed them like new. Would recommend to anyone!

Re
Review №7

Best mechanics, comfortable waiting area and super fast,highly-qualified people

Tr
Review №8

Awesome place. Amazing employees. Excellent service. Highly HIGHLY RECOMMEND.

Jo
Review №9

Luis was very helpful & honest with a diagnosis of my car issues.VERY MUCH APPRECIATED!!

2
Review №10

My daughter and her friend (2 young women) went in to get the starter looked at and they told her the diagnostic alone was $80. after they supposedly found the problem they said they had to take it out which was $500. after that they said it wasn’t the problem so they had to pay TO PUT IT BACK IN. obviously the car was misdiagnosed and they said the total amount to fix was $7000!! the clearly tried to get one over on the girls and called the police. horrible service and the DEFINITELY PRICE GOUGE YOU!!!

Ka
Review №11

They seem nice but they really don’t mind OVERCHARGING you for THEIR mistakes. typical auto shop that sees a woman and sees $$$ signs. go to any other place about any car issue and watch your total go down drastically. these guys only care about money

Ja
Review №12

I called for a quote on the phone regarding my alternator and Luis was very informative, honest and had fantastic customer service over the phone. The alternator issue was resolved and not only that, but they went ahead and fixed/replaced a couple light bulbs that were out on my car that other dealerships/auto shops blamed on my electrical work and could never fix for some reason. My husband and I will definitely be repeat customers and will be referring more people to this shop.

Al
Review №13

Luis is awesome!Its very hard to find good car shops where people dont take you for a ride. Autocare has been very phenomenal in treating customers (referred lot of friends here and all had same opinions). I have gone to this shop (and will continue to do so) for as small as an inspection to now whatever my car needs. The staff is very knowledgeable and prices are reasonable. Service is great so customers are happy.

To
Review №14

Professional. They know the job.

DU
Review №15

Inspection was fast and easy.Thank you guys!

As
Review №16

Have been coming here for almost 10 years, my grandma has been coming here for much longer. It is really nice to know that as two single women we have an auto repair place we can trust. I live in Midtown but drive here for all my car needs because it’s worth it.

Lu
Review №17

Best auto repair shop in Rosenberg. Friendly and knowledgeable staff.

Fr
Review №18

Good customer service always helpful

Je
Review №19

Nice employees, clean facility, and prices are pretty good.

Ch
Review №20

I always come here to have my cars inspected. Friendly staff, super neat and clean.

Jo
Review №21

Luis Rodriguez, the shop manager is always honest with what you need or don’t need done to your vehicle. I’ve followed him throughout his career to the different locations he’s worked at as a mechanic and now manager. This place gets 5 stars from me cause I know as long as Luis is working there my vehicle repairs will always be done right and at an affordable price.

Ke
Review №22

Ive actually been having things done here for a few years, and Importantly, I am comfortable with the Teams abilities to do right by me and make proper diagnosis and repairs .

Ko
Review №23

Love going here for all of my car needs. Very professional people who create a great atmosphere.

Mi
Review №24

These guys got me in right away to help with an axle issue. It was a quick and easy fix, so they didnt even charge me. Super helpful and friendly.

Ch
Review №25

The place is awesome. best mom and pop auto shop I know of....

An
Review №26

Way too expensive for my repair triple price Ive been quoted

Ro
Review №27

Thank you guys ! i will recommend everyone i know to come to you!

Ri
Review №28

Awesome place for a car inspection. The staff are friendly and professional!

Ed
Review №29

Love coming here, I make the drive from houston because of the excellent service.

Th
Review №30

One of the hardest parts of moving from CA to TX was giving up my auto mechanic. Not that he could fix every problem, but that I could get an honest answer to my vehicles problems. I feel very fortunate to have found Auto Care USA, in Rosenberg. They are truly concerned about you and your vehicle, and getting you back safely on the road. There prices are very fair, and their work is very professional. My thoughts on finding Auto Care USA is: How lucky am I.

De
Review №31

Of course you want a place thats going to do a great job and fix your problem, for me customer service says it all. If you want a place that will give you a 5 on both take your car to USA auto care. A bit pricey but worth it.

Ti
Review №32

Great service great people been a couple times

Je
Review №33

This place is a joke. I brought my car in to get fixed. 2000.00 later my car was not fixed MY car broke down less then 20 min of driving. Suddenly it was another 600.00 to get fixed. If the mechanic did his job the first time I would not have broke down within 20 miles of driving the car from the shop. Just because they work payment plans doesnt mean they are good. Just means they make plans. This mechanic is joke.

Ch
Review №34

Customer service was great. Expensive to change 4 spark plugs and one wire but they were fast.

an
Review №35

I have been going there for about 3 or 4 years to get my state inspection done on my vehicles and they are always friendly and professional

Ma
Review №36

These guys are wonderfulThey take Great care of the customers😃

BO
Review №37

Fast Inspection.

Xa
Review №38

DO NOT GO HERE !!!I went to get a drivers side and passenger side cv axle put on and they charged 500$ for a 2 hour job when I bought the parts plus a well overpriced 2 wheel alignment for 90$ bucks and a 100 dollar ball joint, ..

Ha
Review №39

I was just there yesterday, Luis has been my go to person since I moved down here. After getting the run around from a local dealer I went to Auto Care USA on a recommendation from my neighbor. I found that Luis has been in the automotive business for over 20 years and I have to say I will not go anywhere else. Luis took the time to explain my issue, he gave me options, and at the end saved me money. I meet the entire crew and these guys are awesome, keep up the excellent work Auto Care USA.

Ta
Review №40

Best shop Ive ever been to. Superb, friendly staff, very helpful and professional.

Ro
Review №41

Excellent car care. The staff was very knowledgeable and friendly. Recommended only what was needed and provided options.

Jo
Review №42

Super friendly and professional staff

Al
Review №43

Always love going here. Always Straight with you.

Bl
Review №44

I was very pleased with their services.Will be returning. Great customer service. They also have a nice waiting area with comfortable chairs.

gl
Review №45

Always have great service

AW
Review №46

Rude employees, unprofessional, high prices, we came all the way from Houston to check our car, but they don’t respect us.If you Hispanic, black or anything else don’t ever visit them only white dudes are acceptable over there

Li
Review №47

They get the job done. They do what they say. I have been satisfied with the service that they have performed on my vehicles.

Re
Review №48

Unfortunately after years of great service, my husband took his truck in and they had to pull the dash. They took his phone charger and auxiliary cord and claimed they put it here, put it there, to no avail. The mechanic just straight lied twice so we will no longer use their shop. My husband ended up another $40 out of pocket!

G
Review №49

Friendly and dependable service in a clean environment.

Tr
Review №50

Needed a part swapped. Called around for quotes. This was the best one. They installed the part in the time estimated. They let me bring the part I purchased online. They have a courtesy shuttle available.I was helped by Lou, who did a fantastic job, and everyone I spoke with were real people who didnt give me bad vibes. Ive had a bad experience with a mechanic before and this place really surprised me with how I received quality, AND didnt pay an arm or leg.

Er
Review №51

I get all of my car repair/maintenance done here. I first came here when my cars AC was not working and I had taken it to another chain mechanic shop who refilled the coolant then told me they could not find anything wrong, as my AC would go in and out. When I brought it here, Jeff was able to diagnose the problem and fix it and it has been running good ever since! I believe they might have a new manager now, but they still do good work and treat loyal customers well.

Sh
Review №52

They are professional over there. They explain everything to you.

Ab
Review №53

Fast and reliable service

Jo
Review №54

I highly recommend this place . Brandon is one of the best technicians and most honest Ive met in a long time.I was having work done in another shop when they left out bolts and miss charged me, brought it here they took care of me they fix the problem while I waited . They didnt overcharge me or hassle me about other services. real laid back . they have a customer for life. Thanks Jeff and Head tech Brandon great work on my Z71.

an
Review №55

Great place I take all 6 of my vehicles there for service. Luis always makes sure I am taking care of.

Ma
Review №56

Love Louis and his staff always do great work!!!!

Bo
Review №57

Great customer service with a small town autoshop feel.

A
Review №58

I have been bringing my car here for a while for different things. Its good quality work and havent had any problems. A little pricey but affordable for the most part. I do recommend them.

Ka
Review №59

I’ll never take my car anywhere else. Love the service and the people. They’re always honest and never try to upsale you on anything.

Ph
Review №60

Friendly & efficient . . going there again for my next oil change

Ho
Review №61

Great service and great pricing. I will definitely be back.

ta
Review №62

Awesome place for mt car repairs. Good pricing and excellent customer service.

Ra
Review №63

Good service. They have been up front with me about what my vehicle needs and does not try and push unnecessary or unwanted repairs.

Se
Review №64

Very friendly staff. mr rodreguiez is the best. hell take care of you.

De
Review №65

Good service. They have been up front with me about what my vehicle needs and does not try and push unnecessary or unwanted repairs.

Je
Review №66

Lies and incompetence! Caliber Collision sent my truck to Auto Care USA to do alignment on my truck after Caliber finished the body work from a wreck and Auto Care USA could not get it aligned to factory specs and said my truck had worn out parts. They were wrong!Then when they were forced to take truck back for alignment they lied and said it was in factory specs. Thank god for Nissan dealership who diagnosed a bent spindle caused by the wreck. But thanks to Auto Care USAs incompetence and lies I spent 600 dollars on the wrong parts they said I needed repairing my own truck.

Lu
Review №67

Love this place would recommend for anyone. Friendly and always have a smile.

Ra
Review №68

Always have great honest service and Luis is very helpful . Highly recommend this place.

La
Review №69

Took my wifes car in because it was leaking oil bad. Turns out Ford here in Rosenberg did not know how to properly perform a simple oil change and could potentially have damaged my car engine. They fixed it for free, topped me off in no time and sent me on my way. Also had a fuel pump fixed on a minivan and its still running good. They do good work and I highly recommend them! Semper Fidelis

De
Review №70

Havent gone anywhere else, love this place. They do a great job.

Ri
Review №71

Good service, awesome people what more could you ask for. I love the fact that they help you they go above and beyond.

Os
Review №72

Great people,, quality work done here. Definitely recommend

Br
Review №73

Great honest workers! I dont want to go anywhere else!

Fr
Review №74

Luis and his crew over at Auto Care got my baby running real good

Br
Review №75

Their shop is professional and always have time to take care of the needs of my vehicles.

Ja
Review №76

These guys are the absolute best! Customer service is excellent!

GV
Review №77

Above and beyond satisfactory. Loyal and friendly service, highly recommend!

Pe
Review №78

Always a great experience fair prices quick turn around great customer-service

Se
Review №79

I would news any other shop great service great people

St
Review №80

Knowledgeable and well overpriced

al
Review №81

Got oil change. Asked about other things, they seemed honest with their answers

Ma
Review №82

Louis was great and helpful.

Be
Review №83

Fast, efficient, reasonable...

Al
Review №84

Quick inspection!

Ru
Review №85

Excellent staff and quality work.

Ja
Review №86

Great customer service, competitive pricing

Sa
Review №87

Excellent service .Absolutely recommended .

Do
Review №88

Very friendly and efficient.

He
Review №89

Great service!

Je
Review №90

It seems like their idea of repairing something is to just replace it and charge extra.

Mi
Review №91

Had a problem with my vehicle no one could help me all day call these guys at the last minute they took care of my car and no problem I would recommend you guys to anybody thank you for all you have done for me you got my car back on the road thank you thank you thank you

Ma
Review №92

Only place I ever go for my auto needs.

Ki
Review №93

Clean, friendly and fast.

Da
Review №94

Professional and they will help so you can get back on the road

Sh
Review №95

Polite, on the ball.

Ar
Review №96

Trusted and approved

Information
92 Photos
96 Comments
4.5 Rating
  • Address:5757 Reading Rd, Rosenberg, TX 77471, United States
  • Site:http://myautocareusa.com/
  • Phone:+1 832-595-9559
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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