Everyone is nice and respectful. I spent the day and them and even though they were very busy, they took time to help everyone. I found them to be honest, understanding and well priced. They do their best with honest opinions and diagnose’s. Thank you to Guy and all the employees for making my experience very pleasant.
Guy has been working on our cars for decades. Reasonably priced, does not fix things that dont need fixing, honest.
Horrible! Do not take your car here. Especially if you are a woman. Guy yelled and hollard at me when I brought my car here and asked him to look at my broken A/C. He screamed at me and told me that there were other people that needed their cars worked on too and that he just didnt have time to stop what he was doing and look at my car! This yelling rant went on for several minutes. I was so shocked and stunned that I couldnt move. I actually stood there until he was finished yelling at me and then I turned around and left. I was absolutely appalled. So, ladies beware! Do not go here.
The service was awesome! The guys are polite and professionals they got the job done and didnt over change either!
The best always has been . I would recommend him to anyone
Very reliable!! I only will go to him when I need my car worked on.
Guy is amazing. Is so hard to find an honest person with an outstanding service. He goes out of his way to help in any way to make sure is the best service. I highly recommend him.
I dropped off my wifes car to get the AC repaired and the service was completed within 24 hours and was affordable. I would recomend this place for any of your car care needs.
Took my CTS-V for first time to Guys for a big coolant hose leak and spark plugs. I can say i have finally found a shop i can trust thats under 5miles from me.
Done in a day and reasonable.
Great service. Knowledgeable about thier work. Honest and fair.
Very glad I was introduced to Guys Automotive really glad to know an honest mechanic.
We always take or vehicles to Guys. He does great work all the people that work there are super nice. He will explain what is wrong and what needs to be fixed. I would absolutely recommend anyone to take their vehicle to him.
Gives good advise about car repairs reasonable rated
First time customer. They did my A/C recharge while I waited. They had me in and out and the price was very reasonable. Will visit again
Guy run a very good automotive shop, with awesome technicians. Hes very personable, truthful, and will not over price his services.
Fair price . Excellent work . Polite service. Prompt
This place is awesome, good place to bring your car.. Very happy with there work. Very honest place. Will continue my business here.
Great experience every time I go
You know that your vehicle is in good hands with Guys Auto. But the best of all is that he is honest and trustworthy
The owner Guy is honest and his staff do a good job.
Its rare to find a mechanic who does great work at extremely fair rates and who is also a great person. Nobody wants to take their car to the shop but when it happens to me, I know that Im in great hands.
Best customer service ever. All the people were very accommodating. Fast service and they fixed my problem I would recommend they to everyone.
This place is my go to for anything. Theyre upfront and as honest as they come. I have always been in and out with the time frames they give me as well.
Love Guy. Friendly and very knowledgeable. Honest pricing.
Guy is my guy... will keep bringing my jeep to him
Straight talk..knowledgeable
Wow, what a wonderful experience, this is a throwback in time when people had pride in what they did. Its nice to call a business like this on the telephone and have the owner answer the phone. My repair was completed nicely at a rate hundreds less than what a national firm quoted, and I found this entire experience to as positive as it gets. The owner is proud of the business he built, knows his stuff and is almost at capacity from repeat customers. I wasnt paid for this review, but let me tell you, from what I witnessed today, you cant go wrong with this establishment. Even the people who work their seem to enjoy what they are doing.
Experience, honest and fair.
The very best place to go in Richmond Rosenberg area for your Auto five stars five thumbs up would highly recommend this to anybody who needs work on your automobile 👍👍👍👍👍
Does good and thorough work at a decent price. Just might have to wait a while as he and his mechanics are always swamped with work. Guess that speaks for itself.
He is a good person did a good job on my vehicles but he doesnt answer his phones he needs secretary 😂
Always great service, fair prices
Fixed my car at a GREAT price. Guy was very honest and took care of my baby♡ always taking my car here for work
Guy is awesome. great service and honest.
This is the place to take your vehicle if you want great service without the dealer pricing. I have known Guy for 30 years and it does things right. Go by and see him and let him show how a car repair place should be ran.
Guy and his team are top notch! Im lucky to have them work on my vehicles.
Been going to guys repair for more than 10 years know! Always same great service would recomend anyone to go!
A fine place, first rate service, very accommodating.
They know what they are doing.
Guy does great work, and is very honest about what he tells you. He doesnt mind explaining something either if you dont understand.
You can Trust them. Fix my car and did a great job at a good price
Quick service and affordable.
Very good experience. Picked the place out of random but turned out to be an honest establishment with good customer service from Guy. Txting seems to be the best to get a hold of him though.
Good mechanic always take my car 2 guys!
Absoluetly poor! Have called more than 5X beginning at 4 p.m. on 9/10/2018 & have recieved no amswer.Decided to drop in and was approached by a young male and asked if they would look at an A/C. Said he could not help that guy would.Another older gentlemen in his 50s or 50s walked in looked at me and did not offer assiatance.If you want someone to look you off and not help go yo guys. Must of been the color of my skin as the black guys gave me the same look as to say what the hell you want.The comments offer praise, but beware they are acquaintances of guys. Poorly operated business that will not earn any of my business any time soon.
Very nice and very knowledgeable ..they rock
Fair prices good auto service
Guy did an excellent job on my vehicle. Thank you Guy.
The man killed my transmission. I have been using guy for a year now. Did great work up until the 1/10/2017. I took my 2011 ford 150 crew cab, in to have the transmission serviced. Standard maintenance flush, just bought 12/31/2016 used with 147k miles on it. Everything ran smooth. Had the oil changed that same day in Sealy while coming back from the dealership were I bought it in Rockdale. Moving back to 1/10/2017 I brought in because I was feel a hit once a week as if something some slipping in the drive train. Turned out to be the drive shaft. I was initially going with a flush, Guy looked at the Trans fluid and said looked kinda off, might want to do a pan drop. He said he would be able to see the magnet if there was any trash in there. So I agreed. I told him to go and to the drive shaft grease, and the question of the day was changing out the diff, he felt was ok, but I pushed to have the fluids changed out, last oil change showed me a small piece metal attached to the magnet. So home I went, He said it would take 6 hours because he have to wait for the temp to lower to 60 degrees before servicing. Dropped off at 8am, picked it up around 530pm. I called before, he said pan looked great, ready for pick up. He failed to mention he fried the transmission. And that I should have it towed. My dad dropped me off, as I was coming in the other mechanic said that noise I mention had gotten louder, I was like what noise was that, All I had mentioned was the tapping in the motor, that happen to be the injectors normal noise I later found out.I was like ok, a bit not sure where he was coming from, brushed off. Went and paid got my keys and off I went to take my truck home. Started it, sounded like a bomb went off in my transmission, screaming at me. I turned it off and went to talk to guy. They then said he change out the trans fluid, and it did not move for 10min. they left it in gear until the pump primed itself, melted my trans in the process. I was so mad, I did not want to talk to him, I asked for a transmission shop, he said Camancho Transmission Services. So I tried to drive it there, my dad was gone and I had to drive it home. I did not have any funds to tow it, I had no idea how bad it actually was, it barely made it into first gear. I about cried all the way to the trans shop, about 2 miles away. I got there and he said let me check the level. It was 1 ½ quarts low. So he added fluid, see if the noise would stop. It did not. He said the only way to fix this issue is to rebuild the trans or replace it. I called guy. He said with all the issues I’ve had with this truck the trans was needing to be replace anyways. I don’t understand, it drove smooth with a hit feel once a week, I don’t know how that ends up into a full replacement. I had I towed to the ford dealership. On the 11th the next day. Had to push it out the bay, barely moved on its own. for the tow truck to grab it. After we got to the dealership the main mechanic at ford listen to it, said it sounded like air was getting into the torque converter. Thought Guy might have broken the filter, later that day they called said it was ruined. Pan was full of metal. Magnet was encased in shavings. I described what (guy) told me to the ford mechanic. The Mechanic said (guy) did not know what he was doing. Went in for a trans filter and fluid change, 4 days later and $5000.00 I have a new re-manufactured trans with a 5k hole in my pocket that guy will not refund.
Great customer service
Honest mechanics, fair prices, no BS
Ive been taking my vehicles to Guy for years and will continue to do so.
Very knowledgable
Fast and honest.