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Boost Mobile
5115 Avenue H #201, Rosenberg, TX 77471, United States
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Boost Mobile
Comments
Sa
Review №1

Good service at this store. They take their time understanding what you need . Purchased a new phone after A year . Was hesitant but i prefer going to the store to see what I am getting. They showed me options and transferred my information to the new device. Phone deals are amazing

ja
Review №2

Impressed with the store managers technical knowledge about products. Raman was very attentive and patient with us . Helped transfer information from old phone. Thank you

Ch
Review №3

I am New to this store but very more experienced people. Humble, polite, friendly people . My mom went there and she only speaks Spanish and the guy went out of his way to take care of her . Se habla hablan español. muy recomendable

Ra
Review №4

Absolutely amazing costumer service. I went in there to purchase a phone and the staff over there helped me to find the best phone for me in a good price. They even transferred all my data including all my apps from my old phone to the new one. I am really happy that I didn’t have to start over with my new phone.Would definitely visit this store if I need anything in future.

Ja
Review №5

Last month, after being a lifelong AT&T customer, I switched to Boost Mobile at this store. As I am a very low data user, I got the 2GB $15 plan…or so I thought I did. Long story short, due to Boost staff member incompetence, I am now stuck in the $45 plan. And Boost admits it was their mistake. I even have it in writing. But all I get from Boost is “We apologize and understand your frustration, but there is nothing we can do.” Seriously?!! A large mobile carrier is unable to change my plan to the plan I was promised? I find that hard to believe. I am curious now as to what all else they cannot do!So, I am now paying an additional $30 per month due to THEIR mistake. I can drop Boost at any time, but the phone I bought is locked to Boost for 12 months and if I switch to another carrier, I will have to buy another phone. All I can do now is see if there is any legal recourse I can take, such as Small Claims court.If you do go to this store, do not go on the weekend when the part-time employees are working. I am in my situation due to part-time employee incompetence. But if you do go, ask for Ray. If he had been working the day I switched, I would not be in this situation. He is the only person I talked to in the entire Boost company that instead of just apologizing, he actually attempted to help find a resolution. None of the ideas were very feasible, but I did appreciate his effort.I am however satisfied with the Boost phone service itself. Just MAKE CERTAIN that you are getting what you are told before you leave the store. But as in my situation, even that was not a guarantee.

Ef
Review №6

Good costumer service here, every time i come in here ray helps me out with my phone. Great deal every time

We
Review №7

Great costumer service.I always go to this store if I need anything. The staffs have always been helpful to me.

Ge
Review №8

Bought a phone 20 days ago screen went black now they dont except refunds after 20 days first and last time THERE I DONT RECOMMEND THEM GO TO BOOST NEXT TO WALGREENS IN ROSENBERG THEY ALWAYS TRY TO HELP!!!

Al
Review №9

I went there today and the two ladies behind the counter looked like drug addicts they could barely talk without slurring their words looked completely out of it unfit for work. If I could leave zero stars I would. Their customer service skills were very poor treating a loyal customer terribly. Go to the boost mobile 1 mile away 3302 avenue H. Much better customer service there and the staff are competent. - upset customer

Ne
Review №10

Regardless of what people say Ive been rocking with boost since the early 2000s, and will continue to rock with em

ma
Review №11

Came into the store to switch my service the girls there were very helpful and friendly the store was also nice and clean i would definitely recommend this store to my family and friends

So
Review №12

Very good customer service and also was willing to stay after close time so I can pay my phone bill

Iv
Review №13

Man thats girls really know there stuff Everytime I come here they are very friendly and always being polite helping me out with whatever I need, excellent customer service if anyone ask I would definitely send them to this store

Er
Review №14

Very great customer service every time I come in the store, the girls always greet me and are always helpful . I would recommend this store to anyone ...

re
Review №15

The ladies at boost mobile are really respectful they tend to me and my every needs and good people 😘😘

va
Review №16

Came to this store needed help and these girls here were soooo rude and acted like they didn’t know what the heck they were doing!! They look like trashy girls and one of them smelled a lot like marijuana it was quite disgusting!!! never come here !!! Go to the one down the streeet it’s so much better

Al
Review №17

The store is nice and clean,, great customer service the girls really know there stuff

Ro
Review №18

Excellent service, friendly staff . Bought a brand new phone and got a combo case deal :) will recommend

Di
Review №19

Highly Recommend this boost mobile store over any other in Rosenberg !!!

Ha
Review №20

Good customer service. But their phone service is TRASH.

Se
Review №21

Always there to help when you get lost in your phone and dont know what to do

Ce
Review №22

Good customer service !

Lu
Review №23

Staff was awesome very helpful

Ta
Review №24

The girls who work here really know their stuff, I was having trouble with my phone and the woman I talked to had a fix ready to go, and cleared up the problem, she also helped me add insurance to the phone just in case anything would happen to my cell.

Information
21 Photos
24 Comments
4.1 Rating
  • Address:5115 Avenue H #201, Rosenberg, TX 77471, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000001Ps00sAAB
  • Phone:+1 832-451-6669
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Planning
  • Quick visit:Yes
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