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Tractor Supply Co.
27127 Southwest Fwy, Rosenberg, TX 77471, United States
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Tractor Supply Co.
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Re
Review №1

I’m constantly making purchases at this establishment and today I was disrespected by Walter. Walter decide that after I bought two items (2x vest and hat) that I needed to ask for a bag. Instead of just asking me he said, “I don’t know if you want a bag if you just look at me”. It is my experience in customer service that you offer unless the customer says otherwise. Completely and unnecessarily rude.

Au
Review №2

This place was a beacon in the night almost glorious I was in awe I enjoyed the experience I didnt get to see everything on every aisle I made it through about a third of the store I was on sensory overload I wanted one of everything it was clean the people were pleasant things were easy to find after nightmare at home Depot I was uneasy. To my surprise a smile came to my face, I found a new favorite store, I came in for utility tire they had a selection of 20. the staff was nice gave me a $10 gift certificate. These guys deserve a pizza party thank you, Ill be back soon

Ro
Review №3

Terrible experience at this location at the manager level. Store employees have been helpful but manager has caused us issues each time and offers no solutions. We purchased a trailer and no paper work was available and she was terrible to deal with (lacking customer service ability, organization, and professional ism). Several drives to get this corrected. Serious issues with management here and wont be back

Sa
Review №4

I showed up a few minutes before closing time and the manager whose brunette with glasses was very rude and demeaning towards me. You have lost a customer for sure I will never step foot in that store ever again. Thanks

Ho
Review №5

Management went there today and ill never go back into this store ill drive to katy first if i ever buy anything again from tractor supply

Ro
Review №6

Call this store to see if I can get propane, they told me yes. I arrive, then they tell me they cant because its raining. I look outside, especially when I just walked in, The rain had stopped and cleared up. Asked for a manager, then the tell me, they cant fill the tanks because its in the red.The 1st time I used this placed, they claim they were out and there was a gentlemen that told me, most of them dont know how to use it, so they will say they out, he filled the tanks for me.Every time, I go there, its always a bad experience, especially when I need propane.

Ri
Review №7

I bought a tiller online and had it shipped for free to the store. The customer service was good and helped me load my item in my truck quickly. I picked up another small item there. Theie prices are good especially if you find them on sale some times

D.
Review №8

This location offers NO customer service.After walking around the store several times for help I found 4 employees having a gathering in the clothing department. When I asked the group for assistance l was told, “I’ll be right there”. Then I continued to wait until they decided the end their little gathering. I’ll travel to Katy before I offer this location anymore business. It’s been a good run.

Ti
Review №9

Great store with lots of selection for your farm needs but they also have a great dog food selection at great prices.

Ed
Review №10

Great store. I frequent 3 different Tractor Supply stores (this one, Waller, and Magnolia). This store has by far the friendliest and most helpful staff.

Mi
Review №11

There is a certain employee that is just the best. Cant remember his name but has been a huge help in raising my chickens. Im definitely a beginner homesteader so getting the right advice the first time is essential. All the employees have always been very friendly.

Tu
Review №12

This store is awesome. Ive been here a bunch. Its nice just to walk around and look at stuff. Pity they close at 8pm.

Ta
Review №13

Making you wait 30 min too fill up propane tank and most of them were in the back just talking too each other at least 5 of them and not one could go out there and fill it up

Co
Review №14

Manager is very rude and seems like she doesnt know what she is doing and employees were not doing their job. Ridiculous!

BE
Review №15

The manager named Menley, who rung me up for my products was friendly at first. Then when I noticed that my product was the wrong price, she stats someone probably put it in the wrong spot and went to look and came back to say it was put in the wrong spot, but how does she know where I found it? So I told her I wanted a refund and shes says ok and walks away, comes back minutes later and says you need to wait in line for your refund which had 7+ people already waiting even though she just rang me out. So I wait in a different line for 20 minutes to get a refund, while she stood there watching the cashier, when she couldve just gave me my refund. I asked her for the manager and shes says I am the manager and you have to get in line for the refund. She literally just rang me up but I have to get in a different line to get a refund. Worse experience ever and the cashier named Sheila that ended up giving me the refund was very nice and apologetic.

La
Review №16

Love going in here for their clearance area! They have the cutest home decor ever if youre into the farmhouse theme. Great assortment of pet supplies. Love going here for my chicken treats! Some employees are young but so incredibly knowledgeable and respectful!! They completely honor their return policy as well!

Ki
Review №17

It was my favorite place to shop, in here weekly buying animal feed ect.. until today do to, two extremely rude so called managers. Will not post names of the mangers, one blonde and one brunette, need to learn customer service. DO NOT RECOMMEND THIS STORE.. COMPLETE RUDENESS..

Pa
Review №18

Waiting 20 minutes. They kept paging people. Never got helped at propane station.

Dy
Review №19

Horrible customer service nobody knows what there doing and there always out of stock on anything you need

Li
Review №20

A big Thank You to the Manager who made it possible for me to obtain a Schwinn wagon, the final piece needed to complete our secret Santa mission! We appreciate you so much. Great store with great people!

Ba
Review №21

Kelly was so helpful! Both on the phone and in person, he made sure that we picked the right coop for our chickens. Thank you, Kelly! And every time that we go the staff is always helpful, polite and a great experience!

Sa
Review №22

Product availability is good but customer service is bad. Only 1 cashier in a busy store. I waited in line for a while even though I had one item only. The store associates arent trained to be friendly in helping customers. Ive asked employees for help but they seem to be just unhappy underpaid and not care about customer service.

da
Review №23

Amazing store, amazing value, fun place to explore

Ro
Review №24

I generally enjoy going to this store. Their products in general make me happy. But that’s not what my five star review is. Today, one of the workers accidentally made a mistake and informed me that some products that I had ordered online were only placed on hold and I still needed to pay for them. That seemed a little bit weird to me, but I had my semi-sick daughter with me and didn’t take time to look it up on my phone. Upon arriving home having paid for the items at the store, I discovered that I had already been charged online. I called the store and with out any hassle whatsoever, they apologized, collected my information, and immediately refunded me for the double charged items. It’s that kind of immediate customer service that makes this a great store.

Lo
Review №25

Tractor Supply is an awesome place to go if your homeowner and looking for specific items for your house Whether it be for lawn mowers or pressure washers or other items that you might not find elsewhere. The staff is extremely friendly and very helpful in every single way. If youre a Rancher they carry a ton of stuff for running a farm as well. There Pet Supply section is absolutely awesome. I saw brands in there that I have not seen any conventional pet stores in town. You owe it to yourself to give this place a chance to impress you as well as it has impressed me.

Mi
Review №26

Waited around for 15 minutes could not find anyone to help me I finally found the product I was looking for in the wrong area on my own.........

Li
Review №27

Your greated as soon as you walk in the door. Speedy check out. Great service!

Ne
Review №28

My husband and I were turned away from purchasing a trailer by an employee named Wanda yesterday because “they weren’t ready to be sold! This was around 6pm. The first excuse Wanda gave was that it was going to take 40-45 minutes to type in all the paper and work and that she was a slow typer. After we told Wanda we would stick around, she then had a manager come and tell us that they would not be able to sell us the trailer to come back the next day. Today we walked in and low and behold there was Wanda the “slow typer” who said to my husband “oh I remember you, “ in a disgusted tone. As if she didn’t want to help us again. Wanda needs to take a class in customer service because this is not acceptable when helping other people. Especially if we are paying $1500.00 for a trailer.

An
Review №29

I love going here to look at all the new things & toys. They have everything a Rancher or Farmer could need or want. Plus they have great sales too. The staff is always friendly and knowledgeable.

Le
Review №30

Lots to choose from, good place to buy all sorts of animal food, including dogs. Horse feed, bird feed, dog food and treats, birdhouses, wind chimes (always fun to play with - no matter what age you are )....and so much outdoor decor. I had fun.

Le
Review №31

I simply LOVE this place! Old location was more convenient, but current store is much larger and well stocked. Best thing about this store are the employees. They are eager to help and always have a smile.

To
Review №32

This is for me the best place. I always buy my dog food here. tractor parts lawn mower parts and I get my flannels. very good collection of Wrangler products I like it and if you dont like it youre dumb. Good respectful workers.

Me
Review №33

I LOVE THIS Tractor Supply.. Everyone is very patient and willing to go extra mile to help me. Even Chaos loves everyone too. 5🌟s

Ez
Review №34

Has been the go to spot for horse feed. I did also find a nice hat for a very affordable price.

Le
Review №35

Very clean. Good welding supplies just dont expect stainless steel. Very good selection of parts and tools that any ranch owner or a regular person would need for agriculture

Da
Review №36

Best place to get needs for our pets. I would love to give it 5 star, just all the locations are so spread out and a good ways from our home but we will still make the trip about twice a month.

Ma
Review №37

If you need to go to the customer service desk, stop by a register on the way in and ask them to call someone to help you. Otherwise you could stand there a long time waiting. Otherwise, good prices, friendly folks, good products.

Mi
Review №38

Great store, everything for horses and livestock, fencing, tractors of course, and general hardware and tools. Feed and food for pets, and great seasonal items. Just a fun store, full of practical items.

Re
Review №39

I love Tractor Supply. Our family has chickens, a bunny and a dog so we get our feed and farm supplies there. They usually have everything we need at decent prices. However. Black Friday deals were very disappointing.

Ro
Review №40

Went looking for womens work boots here, which the online site said they had but upon arrival there was nothing to be found. Asked for help from the helpful staff, who informed us they could be ordered online and shipped to the store. There was nothing work boot wise for women available in the store.

Pa
Review №41

Great service and the owners are friendly. Will continue to use in the future. Repaires and service was priced right. Thank you for everything Andrew.

Ni
Review №42

Went in for chicken feed and deer corn. They always have what a need! Great store and staff!

KA
Review №43

Workers were helpful. Store was clean and organized. Workers were knowledgeable as to where things are located throughout the store.

Th
Review №44

Always a great place to get the supplies that you need for the farm or your home.

Th
Review №45

Always like going to the Manly Man Store!

Tr
Review №46

The staff is friendly and knowledgeable of their inventory. Ordering online for pickup at store has worked smoothly both times Ive used it.

Al
Review №47

Reasonable prices and good selection. Customer service is always outstanding! Kody not only got a pallet jack to move some product closer to my truck - he helped me load everything as well. These are reasons we will continue to shop here.

li
Review №48

Love the new location. All employees are nice and helpful. And I Always find what Im looking for!

Sa
Review №49

Has a lot of cool items and has 2 months sales.Has pretty much everything a farmer or rancer could need and want.

Ra
Review №50

I love this place! Staff is super nice and helpful

Da
Review №51

Been going to tractor supply for a while and they have materials other stores do not. Great service when you need to find something and when your not sure what your looking for but, dont take anything back. The cashiers asked for a managers approval for a return and he had no idea how to process it. All good though

Er
Review №52

New store is nice.. had to search for someone to help me find what I saw online in the store.

St
Review №53

Very helpful and polite, got my daughter some ducks there. Great store I recommend them.

Ch
Review №54

Customers service is a joke. No one is ever around if you need help. When you go to the front and ask for help, theres always ignorant response. Do you need me to call someone to help you? Nope, I just asked for the fun of it and left. Today was the last time I ever go back.

cr
Review №55

Cool store, well laid out, easy to find what your looking for. Found a horse brush that works great on my dog!

Jo
Review №56

Great customer service. Huge parking lot. Large variety of lawn, farm and ranch and household items.

KE
Review №57

This place is totally awesome I can build anything in here

ro
Review №58

Courteous n friendly to help u

Ma
Review №59

Everyone was so friendly & helpful, it was also extremely easy to find what i was looking for even though it was my first time going there :)

An
Review №60

The store manager Nicole is a very nice lady and the employees are helpful. Yall should come shop here

ja
Review №61

Great local staff most r knowledge about what they have in stock

Je
Review №62

They always have everything we need and the employees are very helpful & friendly!

Ke
Review №63

Clean well organized store. Helpful employees

S
Review №64

Always a great place to buy quality dog food and other pet care items.

He
Review №65

Had a blast with the wife got some boots love this store and the smell

Je
Review №66

This place has pretty near everything you would need out intm the ranch and then some.

St
Review №67

I enjoy shopping online here. I assures me of what is in stock and is ready when I arrive.

Sa
Review №68

I love this place! Any supplies for all kids of pets and more.

Ma
Review №69

I dont see how this place runs! I went sent to see Frank, and Josh, neither one of them knew what to do or say about a jack for my trailer. Then I go check out and the man these 3 items together and this one separate. He rings up only 2 items, so I have to use my credit card again! My first time here and my last time!!Mr Cuellar

Ke
Review №70

Went to Tractor Supply today to see if a Truck Tool Box on sale was available in store. It was and I purchased. Avoided the shipping cost on internet purchase and Kelly helped me install it on my truck. Very good day at Tractor Supply

DO
Review №71

THOSE SALES PEOPLE DO KNOW THERE STUFF AND GREAT HELP ALSO. WILL KEEP ON COMING BACK AT THIS LOCATION

K
Review №72

I actually went to the store because I was working and I was picking up something for a customer this store is actually a good store has a lot of nice things in there for the house especially their line of riding mowers

An
Review №73

Great place to get food or supplies for animals and pets. Always come for my rabbits needs.

So
Review №74

Small town welcoming but big town smarts...great place

Ho
Review №75

Very reasonable repair cost for my John Deere.

Sh
Review №76

Clean, friendly and convenient. This is a place that I love to stop in at, just to see whats on sale.

Ja
Review №77

Very helpful and knowledgeable, very courteous and time efficient.

Re
Review №78

Great service. Helpful employees.

Sc
Review №79

Excellent selection, clean well displayed store, people very helpful

Be
Review №80

Looking for a truck box, I finally find one at TSC. I go into the Rosenberg, TX location and find the one I wanted. I take it down from the shelf and put it on the four wheeler. Then it hits me, I should check to make sure it has the anchoring hardware and keys before I roll it to the front. So I try to open it but its locked. I walk around the entire store to find a representative to help. No one can be found. So I walk with my 3 yr old to the front counter where a clerk is walking in from the outside and ask her if someone can help me in the truck boxes. Shortly somone arrives and says, Oh yeah, we were trying to open this one the other day.... Long story short, no keys to open the truck box means they were probably misplaced or stolen and that means to me, they are not interested in selling that one any time soon.

R
Review №81

Very friendly and helpful. Good prices too

J.
Review №82

Great Customer Service!Good prices.

Da
Review №83

Better than driving all the way to Angleton

Da
Review №84

Price is right and had to return a shirt no hassle...

Kr
Review №85

Love their bigger parking lot more space and the ppl their are always nice and helpful

Am
Review №86

Visiting from Florida, and went to buy the grand-pup some food. Nice, friendly employees!!

Sh
Review №87

Salespeople were helpful with their suggestions.

Al
Review №88

Lots of supplies, easy to find. Great quality. Staff are nice.

Er
Review №89

Very helpful, Crystal was friendly with a smile, at being greated. Ill will return when needing something that I cant find in other store.

So
Review №90

I been there a few times in this place and it was good

ja
Review №91

Bery friendly and helpful employees. its our favorite store.all the way from houston .hats up for tractor supply store.

Ma
Review №92

The ladies and gentlemen that work there are very helpful.

Ka
Review №93

Almost always find exactly what I was looking for when I go.

Pe
Review №94

Great for your wallet! Menley was fantastic!

Er
Review №95

A good place to buy different stuff

al
Review №96

Love yo just wonder around here

Ri
Review №97

Prices on trailers do not add up. Looked at a 5×8 trailer with a price tag of 699.00 in parking. Went inside and asked what kind of discounts might apply to a trailer? The employee said a 5×8 is listed at 899.00 and they could take 100.00 off the price. Doesnt make sense!

De
Review №98

Our favorite go to store for ranch supplies! I love being able to also order online and just pickup at the store.

Gl
Review №99

Ashley and Menly was very professional. They both desire enpliyee of the year. Store #310

Jo
Review №100

Always helpful and parts easy to find

Information
54 Photos
100 Comments
4.5 Rating
  • Address:27127 Southwest Fwy, Rosenberg, TX 77471, United States
  • Site:https://tractorsupply.com/tsc/store_Rosenberg-TX-77471_310
  • Phone:+1 281-232-7878
Categories
  • Hardware store
  • Animal feed store
  • Garden center
  • Home improvement store
  • Lawn mower store
  • Pet supply store
  • Propane supplier
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:9AM–7PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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