Doug Saxton was God sent!I live in Denver, CO and I’ve been searching all over the country for a Ram TRX for several months and the I finally came across the perfect TRX listing online from Jeff Belzer Ram in Minnesota. I gave them a call and Doug answered and told me that the truck was already sold. I continued searching my local dealerships here is Denver and I unhappily decided to purchase a Used TRX that was selling at $16k over msrp. Right as I put my deposit down for the used Truck in Denver, Doug sent me a text saying the new one that was sold just came back available and he wanted to let me know first! I immediately canceled the Used TRX purchase and then I caught the next flight to Minnesota and bought my Brand New TRX at msrp! I then drove it 1000 miles back to Colorado. Best road trip ever!! Thank you Doug for keeping communication with me and getting me into my dream truck!

We were in the market for upgrading our vehicle and were lucky enough to get set up with Donovan in Financing and he did everything to help us out.Donovan and Doug (salesman) got us the vehicle we were looking at with minimal issues. Well no issues for us but a few that Donovan handled so we didnt have to.This was truly one car buying experience that was nearly painless. Some things are out of control but they made the deal work with what our finances needed to be.

Best dealership in the state! We worked with Michael and he was awesome, showed us what we wanted and was fast and efficient. We left with what we wanted and will be doing our next Jeep with him as well. Awesome dealership and employees

Michael was so friendly and easy to work with! It made the whole purchasing process so much less stressful than any other car purchase I’ve made. Garrett was also super helpful getting me set up with the tech in my new 4e!

I had an excellent experience. I went in knowing what I wanted and all of the employees where helpful in helping me get my Jeep Gladiator. I would definitely recommend coming here for your vehicle needs.

Great experience. Donovan Martin was very helpful. Sales reps were awesome. I’m now driving the truck of my dreams!!

I was in on a Saturday morning and I test drove a new Ram pick up and ended up buying it. They were more then fair with trade value and the whole experience was great. From the salesperson to finance and everyone in between they were very professional and a pleasure to deal with. Stop in and check them out.

I purchased my first vehicle there in 2016, wonderful service & great price…times were different. I recently reached out as I only have a few payments left and was considering a new truck. I wanted to downsize from a ram 1500 to a gladiator ( Mojave). Per the customer service rep, I should not come in unless the vehicle I am certain I want is in stock??? That is asinine, maybe you don’t have a Mojave or rubicon, but maybe you can do your job and show me the other models. Jeff Belzers, get rid of that employee & mentality. I understand that 1 disgruntled customer does not matter, but many potential customers will react in a similar manner to this response and that business approach is simply stupid.

This is the dealership location I bought my first car and it was nice to have such a good experience years later. My wife was in a lot of pain for a couple weeks and I was helping to care for her when my car battery started dying everyday, which made it hard to drive her to her doctor appointments. Greg and the rest of the service team at Jeff Belzer Roseville was extremely helpful in getting my old Charger that kept dying in for diagnostics and we eventually found out what the problem was. I ultimately decided to trade in for a Challenger but the salesman, Doug and finance guy, Steven we’re great! They worked with me to determine my best options to put together an amazing solution that got me into a new, working car. Thanks guys!

I called asking about availability of a Jeep Overland. Informed I would be driving about 90 miles to look at theirs and a few other dealerships. Their website and Cargurus listed heated seats and steering wheel. Got their and it does NOT have either feature. My fault that I didnt inform them that that was one of the primary features I wanted. Sales person said that I shouldnt trust Cargurus. I also informed them that it was on their website as well. Their response, well lets not waste each others time. Is that a key feature you want, if it is, lets not proceed. Gave 2 stars because my fault for not ensuring that feature was on their. Figured two websites would confirm it, but I guess not. Would have been a 1 star if I would have asked and then they said yes.

Top notch and quick service. They told me 2 hours and it took just over 1 hour.

Great experience! My Sales Consultant, Sarah is wonderful! She makes buying a car a pleasant experience. I was happy with how patient, pleasant and fun she is. It took away all the frustration when purchasing a vehicle. The Finance Manager, Mike is great. He explained everything in detail and is very pleasant to deal with. They helped me to set up everything in my vehicle before I left. I am totally satisfied!

Fantastic experience all around! I stopped in, without an appointment, with an idea of what I was looking for and Sarah helped me make it happen. She was extremely knowledgeable and patient. I originally planned on looking at a 2020 Grand Cherokee and ended up with a brand new one that happened to be lower in price and had a better warranty thanks to her. The finance team was great as well! I was preapproved with a great rate and they found me an even lower one. They even stayed after hours to help make sure I could leave that night. I couldnt be happier! Thank you!!

The loss of the Express Lube is very disappointing. Scheduling my prepaid oil change is a week out and no loaners so plan ahead.The showfloor staff looks new and less than eager to help you plan your next vehicle purchase unless you are committing to buy right now.The parts and service department is the only good thing I have left to praise.The new ownership is not looking promising.

The service is a joke now, used to be able to walk in for a simple oil change even during the last year with Covid. But now an appointment is required, fine makes sense but the online scheduler does not work and call to make an appointment to be told its two weeks out for an appointment, again all for a simple oil change. When trying to schedule an appointment I was put on hold and essentially forgot about currently sitting at 2 hours, finished up some work, got a nice walk in and cook dinner, still on hold. I would gladly go elsewhere but the last time I was in I purchased a very pricey oil change package to cover my next few oil changes.I had always been very happy with the service Ive received since I purchased my vehicle here almost 5 years ago but I wouldnt waste your time and go elsewhere, I certainly will be next time.

From the time I called and spoke with Mike to the time I left Jeff Belzer’s in Roseville, I had the best experience. I came in knowing what I wanted and the team did an awesome job of getting me the Jeep of my dreams. The staff was so awesome and even accommodated my child who was with. Our experience was the best! Thanks, guys!

If you would like to be looked at differently because you wear a mask and not have there staff make eye contact because of so. This is the place for you. Its my right yo wear a mask as it’s yours not too. I guess my money is no good because I prefer to protect my family.ThanksDodge

I arrived early morning and the show room was empty, no help. Drove around and found the mechanics area, talked to 3 people and they all acted like they didnt see me. Poor service to start, but they honored my jeep warranty and I was not charged a penny. So the out come was satisfactory.

Amazing experience all around. Mike was upfront and made this whole experience easy. My dad went through them earlier this year and he had the same experience. This place rocks and not only would I recommend, I already have to 3 people. Thanks again Mikey!

Everyone was super friendly and willing to help with all questions and answer or explain everything we needed to know. Very easy to work with. They made purchasing as a non-state resident as easy as possible.

This Jeep Grand Cherokee was brought to my attention by Sales Associate Adam Engdahl. Adam is polite professional and a great person to work with. He was as excited about showing me this Jeep as I was to drive it. Adam walked me through the whole process from the show and tell about the Jeep, the test drive and the sale. The finance specialist Steve Fremling was so helpful regarding finding the extended warranty that was tailor made for my budget and driving habits. Adam and Steve are both strong assets for Jeff Belzer. I would definitely buy a car here again and highly recommend others to shop here as well.

Our salesman Rich and finance manager Jeff were great to work with. Very professional and accommodating. My daughter loves her new car. If you go there ask for Rich and Jeff.

This is the best dealership I have ever worked with for purchasing a new vehicle. The salesman was very knowlegable and when we ran into a problem he came up with an acceptable solution. The entire team of people we worked with there were fantastic on getting us into the vehicle we wanted.

Called in today to have a new key fob ordered for my vehicle. I was on the phone for 20+ minutes and was transferred 4 times. All of this resulted in being hung up on for no apparent reason with no appointment set up. Customer service was not great, and overall process of setting up appointment was way more than I bargained for (even though I left the call without one). Truly unbelievable how much these guys were not on the same page.

What a great team of guys! Excellent service from beginning to end. Thanks for making my buying experience fantastic, guys!

Worked with Michael Seiple on my new Gladiator lease and he was great. He was super responsive and addressed any questions and concerns. He went out of his way to make sure everything was perfect.

My wife and I had a very good experience at Jeff Belzer in Roseville. Doug and Mike were great to work with, and Im looking forword to working with them again when my wife is ready for her Cherokee L. Everyone working at the dealership was in a great mood and were very friendly. They have multiple dealerships and a large inventory so if it they dont have what you are looking for at the dealership you stopped at, odds are they can find it for you at one of their other ones.The prices at Jeff Belzer were cheaper then anywhere that I found in Wisconsin. Thanks for making our stop worthwhile guys!

We found a car on their website we were interested in looking at. We contacted the dealership wanting to come look at it and possibly purchase it. We expressed to the salesman that we were paying cash and not financing the car. We drove 2 hours and as soon as we spoke to the salesman Doug Saxton, he was arrogant with us and not wanting to work with us. We test drove the car and every time we needed to talk to him he was in his office. He texted us from his desk instead of coming out and speaking to us. He then told us he had two others wanting the car and so sorry it wasn’t going to work for us when we expressed a few scratches we noticed and the front grill was broken. We told him, we were still interested. Then he again showed an attitude. After he ran the car back to the shop to buff those scratches out. He disappeared again to his office instead of coming back to talk to us. We found him at his desk and told him we wanted to buy it and we were paying cash. He said he could only sell it to us if we financed it. And he was very rude to my Fiancé. And he was backing out on working with us when here he was dealing with other buyers. All in All Doug was rude & arrogant. And we will never purchase or recommend anyone to this dealership.

I had a great experience purchasing my first car on my own from this dealership. Everyone we worked with was so friendly, easy going, and wanted what was best for YOU. This all made the process go so smoothly!!!

Ive been faithful to Jeff Belzers for years between Lakeville store and now the new Roseville location.Wonderful, fair prices. Staff efforts & teamwork awesome!! Adam Colon, Sales Manager from Lakeville is now leading their team @ their new Roseville location. If youve been shopping, you know vehicles are being sold within days when they hit the lot. 5 weeks ago, Belzers group knew I was shopping for new Grand Cherokee... within a week they located one perfectly meeting my criteria. The next day I drove 225+ miles to view & test drive that car, however by time I got there it was sold... Bummer!! Now, 5 weeks later, Adam calls me from Belzers Roseville and informed me they just received 3 new Grand Cherokees on the lot, two of which he was quite certain that Id like. I got over there 11am, test drove 2 of them, went into office, signed purchase agreement, applications, etc. Had me approved by 1pm, completed payoff on my existing trade-in, and called & updated status with me. Approx 5:15 pm they again called me, informed me Mike had car detailed & ready for customer pickup. I returned at 6:45pm, met with Adam, signed off on final papers with Jeff, met with coordinator Nick who assisted setup of my mobile account + paired cell phone with my vehicle. Also explained all interior controls, buttons, onboard apps, remote start, etc. By 7:30 pm I had left my trade-in and was driving out of their lot in my brand new Grand Cherokee-High Altitude!!. Thank you Adam, Jason, & all others!!

Great customer service. Jessica & Doug are amazing and truly make you feel as if they care.

I bought a 2010 Mercedes GL 450 from Jeff Belzer Chrysler Jeep Dodge Ram and didnt check that the passenger side mirror does not fold properly and making a clicking noise and the control for that mirror was not working AND the next day the engine is leaking a puddle of oil. I would not recommend buying or servicing your vehicle at this dealer. Thomas Yang, Esq.

Highly recommend. One of the best buying experiences we have had. We worked with Doug Saxton and he got us into the vehicle we wanted within our budget.

Great group of people. Zach and Adam made me feel right at home

Needed a trailer hitch on my 2018 jeep. Great job, now I can go fishing.

I brought my car in for a recall & needing a couple estimates for some minor issues. They were able to service my car for the recall but because of the holiday weekend, they werent able to do the estimates that I needed. Found that to be a little annoying as I had to leave work early for this appointment & now, I will have to take more time off to have the estimates done. They did suggest that I could leave my car of the weekend but that is not an option because I only have 1 car & I was not offered a loaner. I will say that I wasnt there very long & I did appreciate that. I would bring my car back there for other service needs but may check with them first to ensure they have the time needed to do what Im asking at that point in time. The staff was very friendly & did make me aware as to the recall fix.

Doug was very helpful. He responded to all my questions promptly. He found the vehicle, with all of my must haves, (plus some extras), quickly, and within my budget. The entire experience has been beyond my expectations.

What an exceptional experience! All the staff was friendly and the prices were best around!

Sarah is amazing!! The staff is a great team they are not your AVERAGE community dealership!! I recommend you to stop by & tell a friend to tell a friend. This is a separate review I used these guys yesterday on the date of 09-20-21 to purchase another vehicle if I could leave 2 separate reviews I would most definitely!! These guys are so amazing man I promise ! I can promise you this is the best experience from any dealership I’ve every been to in my life ! Thank you guys so much, especially DOUG ! The energy & support you guys give out to your customers is the reason you are the best in MN!

My lease was about to end so I went in to see what my options were. I spoke with the sales lady Sarah. I asked what a new lease would look like and what my buyout would be. I was told 680 for my current and roughly 470 with 3500 down on a new one. I couldnt understand why my current truck would be more expensive than a new one. I was constantly reminded that my buyout was well above the value. So I waited till the next day and spoke with The finance Manager Jeff. After a few minutes I was told that wasnt correct and my vehicle would be much cheaper for what MY BUYOUT is compared to the dealerships was. (I have experience with dealerships and know that their buyout is much different than mine)I felt I was being pressured to get in a new vehicle since the fact of why would I pay more for my 3 year old vehicle than a brand new one!?!? I thought that was kind of shady.Anyways, Jeff was awesome and Ive delt with Gary in service and he is by far the best in the business!

My experience at Jeff Belzer Roseville Chrysler was nothing but perfect. Jason Wolske was the salesman who took care of me. Communicating with me before I even got to dealerships. Once I got there he took his time with me, he wasnt in a rush. He was very patient with me. He answered all of my questions. He went thru everything with me step by step explaining in detail. Talking about the options I have, he was very thorough. He did everything he could do for me to leave the car I wanted to take home. Which I did. He stayed with me throughout the whole process which I truly appreciate it. He than passed me on to his colleague Garrett Lenz who is a delivery coordinator. He showed me the features inside of the car, he went thru them all, I learned a lot from him. He got me set up on my phone too, learned some cool things about the car that I didnt know. Both Jason and Garret were very helpful and welcoming. They were very professional and respectful and i went home with the car I wanted so Im happy. Thanks Jason and GarrettSincerely,Mohamed Mohamed

Was very happy with our sales person Mike and finance manager Jeff and our delivery coordinator. Great job!!

Dean was very helpful. I love my new car. I tried to give him a 5 star rating but I was unable to click all five stars.

Super slow. Wasted my time and tried to talked me into paying for unnecessary services. Repairing a well functioning car and charging over 2.5k? Funny.

Great experiences and service at this location. Been working with this dealership and Gary the service manager for about 4 years. Gary always goes above and beyond to answer any questions and provide excellent support. Recently, while waiting on a recalled replacement part it suddenly failed (go figure). Gary responded quickly and was able to provide a temporary solution (get my car working again!) until the recalled product arrived. Thank you GARY and the great support team at Roseville Dodge!

Nice, real people...even when I was the one who put the batteries in upside down! They swiftly got me back on the road with working fobs.

These guys work a miracle!! Doug and Bob and Rachel were fantastic and got me into a dodge truck and did the unthinkable!! Thank you all for everything!

Service department scams, sales people do not follow through with the things they say until you speak to management. Avoided Belzer by switching but they bought out who I went to and now I cant get my pre bought oil changes due to their policy changes without notice

Mike S. is a great salesman and not pushy at all. He knows so much about cars and trucks and has a true passion for the vehicles he sells. He answered every question with great detail and made me feel confident and comfortable with my purchase. No pressure at all from Mike and that means alot to me! Highly recommend!

The mechanics and service guys were all nice and friendly at least. Had some work done initially and they put the steering wheel back on a tad crooked (thats fine small mistakes happen). When I arrived at my appointment to get it corrected, the guys in the office pretty much brushed off my concern that they put the steering wheel on crooked because you dont need to remove the steering wheel to install that. Then found out they overbooked me, so I had to reschedule and came back another day. Came back and dropped off my car for a full day, only for them to find out that I was right and they removed and installed the steering wheel back on a tad crooked. I wouldve been less upset if I got a simple sorry for all the lost time going back and forth. Yes, they were honest and corrected the mistake, but really not worth the lost time and hassle going here, can get more reliable service at any other one of the half dozen Chrysler dealerships in the metro.

Sold us a lemon and took care of 2 things and said there was a recall on vechile, and we took it to Ford dealer said no recall and they found that noise we heard and they took for ride 3 times said didnt here and 6 weeks later VV joint going out. Not very smart

Great customer service! They will take great care of there customers and its decently priced work for a dealership!

I have to say Myron and Jeff are amazing, I knew i needed a car and had a limited time to get it together because my other car was totaled. I had very bad anxiety around this process and buying a different type of veh that i wasnt familiar with. Myron jumped into gear and looked at the two vehicles. I had chosen. didnt know very much about the car but i knew what i needed. Myron pulled all the car fax reports and looked at the price comparison and resale on both cars because i bought used i knew i would only be dating this car for about 2 years. i felt good about the process. Jeff saw my current interest rate with my finance company and fought for more coins off and a better terms, i got my gap insurance and service warranty on my veh that got my whole life together just that quick.thanks so much guys. i didnt have to sleep in showroom chairs and find out iI only qualify for a Ford Tempo. I was specific about what my needs where and they brought them to fruition with me.

I had a good experience leasing a 2021 RAM 1500. I had trouble finding a truck with a 3.92 rear axle ratio, but this dealership had good inventory with the options I was seeking. Steven was a pleasure to work with, and made a normally stressful experience a positive one.

Thanks to everyone over at Roseville Chrysler. From my trade-in to driving my new Jeep off the lot, the whole process was a smooth, no-hassle process. A special thanks to Doug, who has sold me my last two vehicles.

Olu, in service, and Mike, in financing, were incredible to work with! They were both very kind, understanding, and honest. Thank you for helping me get tires and finance my Durango!

From the beginning to current in purchasing a new truck this dealership and it’s employees stepped up. The truck and so far quality I love. The employees treated my entire family with dignity and respect at least in person. If there’s 1 con I would have to say financially the interest rate which in respect was probably some underlying factors, but I also know dealers get some of that interest financed through Chrysler Capital. Would I go back? Most certainly they would have the 1st crack at another new purchase as long as the numbers work. So far outstanding other than that.

I am calling for oil change, said dont need appointment.But when I am here for oil change . Theyre said only for the Appointment.

Bought a car in late October. Heard it making funny noise late January took it back for a full inspection. They claimed nothing was wrong. February 5th the car was shaking and vibrating. Took it back again for another inspection and the engine has a hole in it. Mind you I’m still paying on this lemon

Took care of my car and did a great job with the inspection. They were detailed in what I needed and made it easy to set up follow up appointments for the repairs. I came in for an oil change that went really well.

Michael was a TREMENDOUS help! They made buying my Renegade super fun and easy and was so helpful in helping me find what I was looking for 😊

This is my go to dealership for repairs. I drive past 2 other rams specifically to do service here. Jake my advisor was so quick to attend to my needs and keep me updated with any delays or updates through the whole process and my truck is always fixed right the first time as well. They definitely have earned me as a life long customer

The dealership was friendly and took care of the transaction very professionally.

Dave in the service dept, and Maddie the cashier were so kind. It was just what I needed today. I LOVE great service. Went in for an oil change, and couldnt be happier.

Michael Juberian was great at finding the truck I was looking for. Went with a lease, and the whole process was smooth. I will definitely do business there again.

Service Center: for getting an oil change I would possibly return.For anything more complicated I will not be returning. Prices fluctuate from one conversation to the next- more importantly. They broke a part of the car that they paid to replace. However, when I confronted the service advisor that I was being charged for all 3.5 hours of labor, Dave Cox; he threw a larger number at me saying he had quoted me more than what I was currently involved for. Then playing the ‘I will help you out,’ he returned it to the original price that I was invoiced as the start of that conversation.I will not return... it’s a shame I was in the market for a new vehicle. If their service department behaves this way, how does their sales people act ethically?

Edit:They picked up my truck and rotated the tires as well as confirmed that the tailgate handle was shifted from a dent, not their service. Only issue I had was the service manager sent the pick up person to get my truck a day early, when I had told them I needed the truck. I contacted the manager by phone, who confirmed he errored, and agreed to pick it up the next day as had previously been arranged. I was provided a courtesy vehicle to use while they had mine, which was nice.Overall I have had good service in the past, but this experience, as well as a poor sales experience where the salesman made an appointment with me to come in on a Saturday to meet me and forgot, and then after waiting over an hour, took me on a test drive where he talked about how you could hide marijuana from the cops in the center console really turned me off. I will not be returning here and will have to find a new dealership to handle .y needs.Initial review:After filling out a RAM customer survey I was contacted by the service manager, who apologized and offered to fix the issues from my visit, and confirmed that the tires hadnt been rotated, and that they had not replied to my initial response regarding the failed fix to the tailgate handle.It was offered to pick up my vehicle and exchange it with a loaner until the handle and tire rotation were fixed. I was unsure if that was what I wanted, but as of today agreed to this offer, so I will let you know how it goes. It is positive that they looked into the complaint, acknowledged the mistakes and are taking steps to remedy the situation. Ill update the outcome when there is one.Changing my review from a 5 to a 1. I recently went back for an oil change, tire rotation, and recall service on the tailgate. The handle on the tailgate was put back on obviously wrong, so badly that there is a visible gap around it. They said they rotated my tires, however I know it was not done as one of my rims is stained and it was still in the same location. If they didnt need the rotation they could have said so instead of saying that service was performed. They sent a text follow up, however when I stated I had issues I never heard back. I am unsure of they even changed the oil at this point, will be doing it myself soon to be sure. RUN!

Fantastic experience. I was kept in the loop through every step. Very focused on the cleanliness of the experience. Definitely somewhere I will go back to the in the future.

I was in search of a vehicle and Sarah was very professional and knowledgeable of the vehicles I was interested in. The buying process was so easy and quick without any pressure. Thanks again Sarah for the easy shopping and purchasing.

Edit: in further conversation with Justin the GM. I appreciated his consideration and they will send me the cost of the LED lights as reimbursement.purchased a 2019 Jeep Compass Trailhawk and I will say Doug, who assisted me in the sale purchase was really great to work with and I will definitely return to him in the future. I was disappointed however in the service department.One thing that attracted me to the vehicle was that it had after market LED headlamps, at time of sale one of my headlamps had condensation inside it, and it was agreed that this would be resolved by service dept. However the only solution provided by service dept. was to put in the OEM Halogen bulbs. I was disappointed by this.I was able to contact a experienced local vendor who is able to install the LED for $250 and will have it scheduled but it should have been resolved by the dealer.Although I had this experience, I imagine I will be back because of the great service by Doug and I will just remember to be more thorough about these service issues next time!

Great experience getting my new van.

We purchased our new Pacifica Hybrid in April 2021 as vehicle inventory was getting very low due to the chip shortage. Steve Fremling, our salesman, was great to work with! He spent a lot of time providing an overview of the critical features of the hybrid. He is great to work with and very knowabable on the vehicle. Given the low inventory I feel the amount we paid was very fair.

Everyone is always so helpful and welcoming. Olu in the service department is great and always very professional and friendly. Give him a raise!! 😊

If I could give them more than five stars, I would! Thank you, Kevin Ackerley!

Theyre very good. Fast, transparent, and friendly.

I had a great experience at Roseville Chrysler. I brought my Promaster in for a trade in, and Sara Mesko helped out by making it happen. I am so satisfied with their service and professionalism that I highly recommend this dealership to anyone. Their service department is also top notch. The vehicle I bought from the trade in seemed to have a small issue, and the service advisor immediately hopped in the car with me and took it for a test drive to let me know nothing was wrong. So happy!!!! Thank you Roseville Chrysler!!!!

You can feel the family owned dynamic. Great price, friendly service, definitely where I will always purchase my vehicles!

To be honest, the first experience at Roseville CDJR was so bad because I waited nearly three and a half hours for the service to the point where I fell asleep at the waiting room and the problem that I alerted to was not fixed.But my second visit was completely different, in terms of treatment, time and work, at the end I took my car I was so happy because I felt a kind of compensation for the first visit 😅 .Thanks for the whole team

Best Great experience Thanks Rich! We com back!!!!Vladimir, Natasha.

These guys are as honest a shop as Ive been to. Been taking my RAM there for 3 years and theyve never tried to upsell their services. They recently found an issue with my front differential after digging in to find the source of an intermittent noise I brought in for diagnosis. They looked into the history and determined that since they had serviced the differential earlier in the year, they replaced the whole differential under their own service warranty (my manufacturers warranty has long expired). Picked up my truck without paying a cent and no hassles.

Dave, a service writer, was very good and showed interest in an uncommon minor issue my van has. The waiting area for people having work done is exceptional. Done very well for the current pandemic situation.Receptionist was friendly with a nice smile and Justin spent a lot of time with us in order to research a separate issue we thought we had.

I saw a Titan pickup on the web and Ricky helped me make the deal. Thanks Ricky for all you help. It was a great experience.

I had a great first experience with the service department getting a safety recall corrected with new software and assessing and replacing a fuel sensor. Smooth check-in process and Jake kept me updated on the progress via text messages. I really appreciated how accurate the time estimates were.

The story of good and not so good. Overall I was pleased with the service performed on my car. The service advisor was very pleasant and knew his stuff. Actual work performed was done correctly the first time and no issues there. However, there is room for improvement. I had scheduled my appointment several days in advance for a standard manufacturer recommended service appointment. i.e 60,000 mile--no mysteries there what it includes and I had selected every option with the exception of rotating the tires since we just put winter tires on. When I got there they started on the service only to find out they did not have the parts in stock needed to complete the service. This seems mind blowing to me as I had scheduled the service a few days in advance and they knew ahead of time what parts are needed for a standard 60k service. To make matters worse they gave me two options; either leave the car with them until the next day and get a ride home or take the car home and come back the next morning so they could complete the work. When I asked if they would give me a loaner car, they said they rent them out on a daily basis. Lastly, both days the car was returned to me without running it through the car wash (I even explicitly asked for them to do that). So, that is the reason for an Average rating. RayJ

Throughout the entire process, scheduling, drop off, payment, and pick up every single person I talked to was kind and helpful! They have really great pandemic safety plans in place and were super accommodating to my few additional requests. I definitely recommend!!!

Jake the customer service advisor is great! Very helpful and attentive to making sure I am comfortable with the repairs on my car! Thank you Jake!

Kevin was amazing! We live three hours away, but he was still able to get us all the information we needed, was flexible and responsive and answered questions. The facility was clean, solid COVID precautions and friendly. Highly recommend both Roseville Chrysler Jeep Dodge RAM and Kevin A!

We had a great experience and great customer service.

Very good experience! Answered all my questions! Would recommend to my friends.

They never answer their phones since belzer bought dealership very poor phone service

Quick service, clean environment.

Very helpful and friendly!

Was taken care of very well and at a decent time line. Doug Saxton was a great person to work with and worked hard to get me the best deal. Thank u so much!

I had a nasty oil leak in my Ram Promaster Van and these guys have me a bid for at least $1000.00 less than another shop. They got the job done quite a bit faster than expected and completed to my satisfaction. Highly recommend them. If you have a chance to, work with Gary one of the service advisors.

I’ve never had experiences quite like the ones I’ve had at this dealership and service center. All staff are extremely pleasant and nice. The service reps are awesome. They quickly learned my likes and dislikes which leads them to know what I want before I even get to it half the time. They take care of any concerns or issues I have promptly and they are just as invested in my vehicle as I am. I would highly recommend any one in the market for a vehicle to give them a chance.

Visited the Roseville dealership today to check out a car I was looking to buy. I also had any car as a potential trade in to see if things could be negotiated or at least valued. Me and my father arrived at the dealership and immediately felt unwelcome. The front desk person had an attitude when she spoke with us and the employee we dealt with about test driving and the car didn’t seem like they cared to deal with us. After we did a test drive we returned back into the dealership and waited for them to check out my car for a potential trade in. While waiting we were looking at other cars and we were ignored by other employees and frankly just looked at like we didn’t belong there. They started to do a test drive and look at my car and in the mean time, my father and I were trying to have a conversation with the sales person and they pretty much ignored us. What’s the point of having questions when your gonna act like we weren’t there. Everyone one we talk to at the dealership today seemed like they didn’t have time to deal with us and sadly we were the only ones at the dealership! On top of everything they did the trade in evaluation and said they would only give me a couple hundred over what I owed on the car. I researched the car on 5 different sights and they all said my car was worth 3-5 grand more than there evaluation. They claim it needs major body work. All that needs to be done is some pain touch up. The car I looked at buying today needed more paint touch than mine! Plus that car needed some major detail work, looked like it was ran through a dirt road after it rained.Overall the experience with customer service was absolutely terrible! Not sure how a professional car dealership can be ran with employees that don’t care about being nice and kind to customers. I will not waste my time at this dealership again, especially if we are going to be treated like we were treated today.

I have LIFETIME WARRANTY. PERFECT. Iwent to the dealership because of my engine being wet the entire bottom. I had a video showing the same. I was informed that fluid seepage is NORMAL for 2011, 180,000 mile vehicle. I do have other vehicles with more or similar miles without any seepage. I did check on chrysler dodge forums. Its apparently normal. I need to watch that it doesnt turn into wet components, active drips, hanging drops, or puddles. They also found that my coolant was leaking. They fixed that. Great.

I am generally happy with all the experiences Ive had with Roseville Chrysler Dodge Jeep Ram. Occasionally Im not impressed with their lack of communication while Im waiting for work to be done.

Contacted dealer with short notice for a new vehicle for my husband. They found a Jeep, had it delivered to their location the next day and almost everything was in place before I got to the dealership. No hassle. Amazing service and exceptional finance options from their finance team.

Was able to get broken taillight housing replaced. Was quick and easy. Very professional. Thank you!