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Surburban Ace Hardware
1930 Lexington Ave N, Roseville, MN 55113, United States
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Surburban Ace Hardware
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Ro
Review №1

Went there for AZ Mask filters and they had them. Staff is great.

el
Review №2

Suburban ace hardware is by far the best one. It has a very pleasant environment and the staff is wonderful. Sawyer helped me find exactly what I needed and it was all perfect even when I wasn’t even sure exactly what I needed. If you are in need of any hardware things I’d 100% recommend stopping by here.

Ju
Review №3

I am grateful to have such a knowledgeable store in my neighborhood. When purchasing a wrench for a leaking pipe; the gal at the counter not only asked about my project but pointed out I was buying the wrong wrench! I followed her suggestion and had it fixed in 15minutes.In the last month I have also placed 2 online orders and picked them up within a half hour. Since I am not tech savvy I need to be careful that my order was for the correct ACE. I noticed it switched locations on me since the it gives you the closest in stock location sometimes. While this is not my preferred option and computer systems can sometimes be wrong it is nice when in a rush.I consistently had great customer service in the last 5 years I have lived in the neighborhood.

Ja
Review №4

Great service. Very knowledgeable staff. Great service on lawnmowers and snowblower. A great alternative to Menards. Im not completely satisfied with the Ace labeled products.

Jo
Review №5

Always have what you need got glass this time they cut it right the first time

do
Review №6

Checked the Ace website for an item and was told that this store had the item in stock. Drove there -- none in stock and no offer to help get what I needed. No offer to check when more might come in, no offer to order one for me, no offer to check inventory at nearby stores. Nothing.The only helpful comment I got was that the Ace website is always wrong about store inventory.I had planned on buy two other items, too, but took my business elsewhere.

Ma
Review №7

Very helpful staff, Im not a good DYI person, but when I go into to this location, I have always been pointed to what I need or staff may give me a better idea.I have been closer to another hardware store, but I enjoy going a little out of my way to be at this space

La
Review №8

Seems to be well stocked, but its small and kinda messy. Even if the website says something is in stock, dont count on it. But this location is good in a pinch.

an
Review №9

Old school hardware store with people ready to help even if it is just a $0.25 nut. I hope people continue to shop here. You might save 1% someplace else but pay for that savings in lack of knowledge and lack of willingness to help

Ke
Review №10

This place is great. They have most everything you need to get the job done. Its a convenient location in the neighborhood. I bought an old used snowblower from them. Not the greatest thing some people would want but was perfect for me. Had an issue after a few uses brought it back in and they fixed it for free. Works like a champ now. Mitch and Neil are great. They will get plenty more business from me.

Er
Review №11

Mitch provides some of the best customer service Ive ever had in any sort of shopping situation! Helped me find all of the items I was looking for and was very attentive and interested in the project I was working on. While their prices may be a bit higher than HomeDepot or Lowes, it’s really nice to get the help you need right away and not have to spend 10 minutes just finding the right person to help you.

Fu
Review №12

Good selection of whatever hardware stuff u need. They make keys as well (maybe slightly cheaper & more of a variety compared to H.Depot). Lots of parking space right outside the store.Prices are reasonable & the staff there is helpful.Overall, a Good place to shop !!

Ch
Review №13

Great store. Friendly staff.

ji
Review №14

Great place to get parts and services. Very knowledgeable staff.

Cr
Review №15

My favorite hardware store. The owner is very personable and helpful. Were lucky to have him in our neighborhood.

Jo
Review №16

Got in, things were clearly labeled, found what I needed and was on my way in less than 5 minutes.

Da
Review №17

Great serviceGot to screens fixed

bo
Review №18

Kalub Caleb not sure of the spelling A most pleasant young man very accommodating very knowledgeable VERY helpful & selfless

Ev
Review №19

My favorite hardware store! Had that family old time store vibe.

Ro
Review №20

Great local hardware store. Has everything I need to get the job done

Ch
Review №21

Great service, nice store

Se
Review №22

Got a great deal on a Christmas tree. It was really nice not having to pay $40+ for a tree, thank you for keeping it affordable during these hard times. Its appreciated!

Si
Review №23

Best Ace Ive been to hands down! The small business service you get is why I will happily spend a couple extra bucks vs big box stores every time!

Sa
Review №24

A+ as always. Love the local store.

Br
Review №25

Nice store, helpful staff. Small engine repair. New and used lawnmower and snowblower s available. Always has the bulk yard products available. Moderate on prices. Some may say paying for convenience of small local store but I dont think the prices are bad. Again service is good, help, dont have to search for a person. All around good small, local hardware store.

S
Review №26

Great neighborhood hardware store. Im sad the popcorn is gone.

Co
Review №27

Swift, helpful, professional service! This is a small neighborhood store, but it provides everything youd expect from Ace. The parking lot is always bustling, a sure sign that customers are happy to depend on it. Today, a small farmers market was set up on the corner. This Ace location has been successful for years, and will be for many more.

Da
Review №28

I bought a used snowblower here, arranged for delivery later in the week. I got a call the day it was supposed to be delivered... they had accidentally sold the snowblower to someone else! This mistake could have gone sideways in any number of ways, but Ace bent over backwards to make it right. I cant think of a better customer experience Ive ever had. Im very impressed with their commitment to serving their Roseville community. Theyve earned themselves a loyal and enthusiastic customer.

Mi
Review №29

They have what im looking for. Home depot cant say that. Good service as well

T
Review №30

I want to highlight the small engine department downstairs. These guys are excellent! I do not trust anyone else with my Stihl products. If I am not able to repair something, I take it right to these guys. Bill and his crew always make my experience a positive one.

Ef
Review №31

Is very good except the price

Br
Review №32

Very convenient and good variety. Helpful staff.

Ch
Review №33

Went there to get a couple keys, all three workers asked me if I needed help, got it done, in and out. Very polite and friendly service. I will go out of my way to shop here now.

Li
Review №34

I like supporting smaller local businesses. I love the customer service at this Ace Hardware. I bought all my Ego stuff here: snowblower, leaf blower, weed whip and Im headed in for a new mower soon. Its nice to know the staff (from my frequent visits) and feel like you will get honest and helpful service. Yes, you pay a little more but you also support a small convenient business in your neighborhood and can trust that you will get service after the sale.

Mi
Review №35

This store has one of the best, if not the best, customer service experiences in the cities. They are so friendly and helpful, I cant get more than 2 feet in the store before someone asks me if I need any help finding anything, and I really appreciate that

An
Review №36

Excellent staff. Excellent prices. Great store!!

Bo
Review №37

Always helpful staff.

Sa
Review №38

Everything is perfectly merchandised and organized here. The space is equally well stocked and I purchased what I needed in a timely manner. The staff were reserved and kind.

Da
Review №39

They have hex keys.

J
Review №40

The ONLY shop I will bring my power equipment to for repair. I am treated with respect (not like they are doing me a favor) at the counter. The work is done well and for a good price. The employees in the store seem ready to help whenever I visit. My Honda mower and 26 year old Honda snow blower thank them for their care.

ja
Review №41

Great little store has mostly everything you need staff very helpful

Al
Review №42

They manage to stuff almost everything you will need for any sort of home repair project into that store. And you will never need to wander around looking for someone to answer a question or help you find something. Very well staffed with helpful people.

Kr
Review №43

We love this Ace hardware! Very helpful and friendly staff. They hold great events for the community too. Today there was a petting zoo, pony rides, pumpkin painting and great snacks/beverages all for free. So much fun!

Ar
Review №44

Convenient, only a half mile from my house, but very expensive.

Ni
Review №45

A well-oiled machine where employees are good at what they do and what they offer. I can tell by the bustling parking lot and store aisles and well-stocked and supplied shelves and signage that the locals love this place.

11
Review №46

Great customer service

Ri
Review №47

Nice people not rude

P
Review №48

I come here to shop for things that I dont generally find at most other stores. I was in luck they had what I wanted.

Al
Review №49

Knowledgeable staff helped me to select the right light bulbs, and fasteners. Support your local hardware store.

Da
Review №50

They have pretty much everything you need. Plenty of staff to help with whatever questions you might have. I was sick of fighting with my old snowblower so I broke down and bought a new one today. I was assisted by two nice young men and in and out in no time. Mission accomplished.

St
Review №51

Suburban Ace has really helpful and friendly staff and is great with recommendations and getting you what you need for whatever project youre doing. Mike goes above and beyond to make sure the community has what we need when we need it--like being well stocked for ice melt or sump pumps. Great service!

ja
Review №52

Had what I need all the time

Di
Review №53

Poor service. I brought a window into be fixed and they told me it would take two weeks. After three weeks, I went in to check on the status and they told me just two or three weeks me. They left my window unfixed for a month and never bothered to call and tell me that they couldnt repair it. There was a note on it to take it elsewhere but nobody followed up.

m
Review №54

Excellent service, I would refer this place to all co-workers, friends and family. Mike and Bill are patient, willing to answer questions and are willing to help. This is the best place to get whatever you need. Excellent customer service. I will always come back. Ace hardware is the best place and their customer service is AWESOME!!!

DI
Review №55

Very Helpful Staff. Been going here for years.

av
Review №56

Needed a phlange and a grommet. By golly, they had both! Friendly, too.

La
Review №57

Very good experience

Mi
Review №58

Staff are always friendly and helpful.

Sa
Review №59

Great local hardware store.

Do
Review №60

Very helpful staff

Ca
Review №61

I love this place because they have a lot of parts an pieces to repair almost anything appliance. Just ask or dig yourself. Btw, get yourself your free popcorn on the way out

Ro
Review №62

Excellent repair department, the best in the cities!!!!

Te
Review №63

They always have what I need and great service mike the owner is a super person and a pleaser to go there

Jo
Review №64

Great service

V
Review №65

Fast and great service!! Everything you need in a neighborhood hardwear store!

Br
Review №66

Easy to find. Plenty of parking. Friendly staff. Good inventory. Reasonable prices. Definitely will be back for more soon.

Wi
Review №67

The staff at Surburban Ace Hardware is very helpful with excellent service. It is nice to go to Ace and deal with people who actually know where items are in the store and have the in depth knowledge to advise you with expertise.

Ji
Review №68

Very helpful and friendly staff!

Ti
Review №69

This is my neighborhood Ace and I love it. Im routinely surprised by how much they have despite being very small. I rarely have to make the trek over to Menards or Home Depot. The employees (more so the older ones than the teenagers) have a lot of expertise. Im terrible at home repairs, lawn care, etc., but the folks at Ace are always there to talk through what Im trying to do and tell me exactly what I need.One thing to be aware of is that they close pretty early (6pm I think) on weekends, which can be inconvenient. Im glad they do because it means their employees can have some time off, but you need to be aware that you cant just pop over there at 7 or 8 pm when youre working on a project some summer evening.Also, they have a popcorn machine and you can help yourself to a bag whenever youd like.

Ru
Review №70

Always helpful, and always have what Im looking for.

Pa
Review №71

I like shopping smaller neighborhood stores. Granted this is metro chain. They typically have everything I need. But do not carry the variety of items found in big box stores. They tend to carry the odd things you are looking for and it is amazing how much fits in this relatively small space. Dont expect a womens opinion on anything, but the guys are fairly polite, if a bit condescending at times. I went in to buy a snowblower which I had researched carefully. I went in to check what they had and found they carried the make and model I wanted, at a reasonable price. The gentleman started in on a lecture and questions about what I actually wanted. I told him I know what I want and need and this was it. He tried several times to clarify what I really needed. I finally just rattled off the features that made this model my best choice and he either got it it just gave up. Pretty sure if I had a Y chromosome I wouldnt need to go through this song and dance. When I returned with my other car to pick it up, a different guy started in on the same routine. I just told him to save his breath, Id already paid for it, I just needed to pick it up. He then went into super helpful dad mode explaining how to start it and maintain it, which I already knew. But shutting him up seemed more work. So I just thanked him for confirming what I already understood.

Ji
Review №72

Parking can be tough sometimes but they always have what Im looking for

To
Review №73

Problems and DeceptionBought brand new Toro $650 mower. After bringing it home I started it and it blew a huge cloud of smoke from being filled with twice as much oil as it should have. Brought it back and told them I wanted a new unit. When I returned I was told they have a brand new unit just put together. I then showed them a picture I took that proved the mower was the same unit. Jaws dropped! I called and talked to the new owner Mike and rather than apologize he told me there was nothing wrong with the original mower. I asked for a new Mower as promised and $100 off for my inconvenience and deception.He declined and asked if I thought he should take it out of the employees check. Nice Job Mike! another 26 year customer lost. Where is Uncle Dave when we need him.

Th
Review №74

All of the staff members are helpful. In particular, Bill went above and beyond to make sure he helped me with what I needed. I will definitely be back and will tell everyone about this for sure.

Da
Review №75

They what I needed and had a Yeti tumbler I wanted. Fast and easy.

Ch
Review №76

Its great having a hardware store so close with knowledgeable people.

Lo
Review №77

They help the person when they walk into the store.

Gr
Review №78

Ace is the place with the helpful hardware people. They always provide solutions and are friendly and polite.

Ch
Review №79

This store has friendly service. They have fixed the lawnmower for the Saint Anthony Park United Methodist church a couple of times and I think last time they did it for no charge, dont see that kind of free service much nowadays.

Ra
Review №80

I was amazed at Ace having a part I needed that the big box stores didnt have. This place saved me hours of having to travel to a supply house miles away, time is money. Great place to get what you need!

Sa
Review №81

Everything you need is here, with staff that will help you out, but only if you want it.

An
Review №82

Been going to this hardware store since I was a kid! Always helpful and friendly!

Je
Review №83

NICE. NOBODY (STAFF )WEARS PROTECTIVE MASKS DURING THIS PANDEMIC....I WISH THEY WOULD... .

Re
Review №84

Great neighborhood hardware store with an excellent selection, painting supplies to lawnmowers, and they do equipment repairs too.

An
Review №85

They had what I was looking for. The people working there are helpful. They ask if they can help you find things, I appreciate that.

Ro
Review №86

Super friendly helpful staff. They have a decent selection for a store of this size. Great for a quick stop.

St
Review №87

Always helpful, and well stocked. Plus they have a great selection of old-school candy! Who knew?

Ja
Review №88

Have been using mike to service my needs for the past three years. Always great to have a local helping hand when I need small problems fixed that are tough to do myself. Would highly recommend!

Be
Review №89

A great local stop for home and garden! Friendly knowledgeable staff beat big box stores. When I need advice, this is where I go.

Ja
Review №90

Love my neighborhood Ace. All the employees are great!

An
Review №91

Found what I need. Most Ace hardwares are super helpful. This one not so much.

Da
Review №92

I found the staff helpful in finding parts and knowledgeable about parts they didnt have. They had some items not carried by Menards or Home Depot for furniture repair.

Da
Review №93

Love the service and people are nice... I love supporting local small businesses. If they dont have it, they will order it for you.

ro
Review №94

Very friendly and helpful. I highly recommend.

Ph
Review №95

Went here to purchase a few bag of 20 pound de-icer to treat sidewalk pavement, there bag is selling for 9.99 per 20 pound bag, but there website said it is 8.59 per 20 pound bag. I asked one of the retailer associate can they price match to there website prices and then one of there manager say they cannot match it. So I just left the place and took my money to spend at another competitors place for a way better deal. Will not purchase to plan to visit this location any longer due to no price match. This is how you will lose your customer. I wouldnt recommend this location to anyone due to there poor customer services.

Br
Review №96

Ace Hardwares are great for small stuff that you might need for house projects and gardening. You get more help than a big box store. The Roseville store staff are friendly and knowledgeable.

Ri
Review №97

Very helpful staff. Just happened to have some weird one off stuff for this old house. Saved me a lot of time.

Pe
Review №98

Friendly, helpful staff. A little small/crowded, but they probably have what you need. Best option if youre in the area.

Br
Review №99

I went to the Roselawn Ave location. 3 Crabby non helpful workers, I needed them to point me to location of some hardware ( I couldnt locate). I Ended up leaving without any help or hardware. Probably my last visit there. 👎🏼

Ka
Review №100

I love coming here! Every time I walk in, Im greeted by friendly staff that are ready to help. They are very personable and knowledgeable.

Information
62 Photos
100 Comments
4.5 Rating
  • Address:1930 Lexington Ave N, Roseville, MN 55113, United States
  • Site:https://acehardware.com/store-details/10978
  • Phone:+1 651-488-3741
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–6PM
  • Friday:9AM–6PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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