I got gas early this morning at Kroger and Rodney was working in the kiosk at the gas pumps. What a super nice and efficient guy. I wish more business hired people like Rodney, as it would make shopping a more pleasurable experience!

Always a great experience! Affordable check cashing, great service, never a long wait! Jonathan was quick and friendly, in and out less than 2 minutes, cashed a check and loaded 2 prepaid cards.

Great store,but the cashier at your customers service counter was very rude. She ignored me twice while I was in line and couldnt be bothered to look up from her phone or computer. This happened at 850 pm . I dont know if your customer service counter was closed at this time, but please train employees not to ignore customers, especially customer service representatives.

Flowers are gorgeous and still lasting after a week. The white roses even have a smell! Bought a cream cheesecake Kringle! So happy they carry these seasonally. Theyre delicious. What a fun place to shop!

Love my local Kroger. Clean store. Always stocked up. I had an issue with a product and they were so kind to let me exchange it. Great customer service

Best staff in every department. Benita is always super efficient and friendly. The long-term lady in Floral is the sweetest and the most helpful, especially when you need fast gift suggestions. All of the produce staff rank high in my opinion! I appreciate the front staff and cashiers. Times during COVID did not rob them of the joy they shared with every customer.

I love the low prices and bring back the whoos

They were fully stocked, I didn’t have trouble finding anything, staff was nice & the store was clean

I like this Kroger Only for the pharmacy, but the store management sucks. The manager couldn’t even help in the seafood department when there were 5 people in line. And the cashier wouldn’t even bag up the food (and I did not go through the self-service line). The only reason they get 2 stars is because the pharmacy is great. I’ve never had issues out of the pharmacy.

Placed an online order for a cake to be made a week in advance. They claim to have never received it even though I got the confirmation. When asked how they’d make it right for spending $20 on a cake I never received and they said they couldn’t make because “the baker left for the day” at 1pm, I was hung up on twice, then a manager said he’d call back and never did. Horrible experience, don’t recommend. Staff is very unprofessional

The store is out of stock of many items on a regular basis. Okay, covid, I get it. But on two separate trips Ive come home and later found that some of my items are expired. A box of cookies (teddy grams) and some pie crust. The pie crust was literally green and moldy. If theyre not stocking items, they should be going through current stock and removing expired items. I wont be going back. Burned me twice and lesson learned.

Carrie is the absolute worst! To begin with...she displays very bad behavior. In addition, she doesnt understand the importance of practicing proper hand hygene prior to handling product or the importance of wearing a mask. If I could give this store is 0 based on my experience with Carrie I would.

Best management, super friendly staff, and all the best gluten free options! My husband is a celiac and I hated paying for the overhead at Whole Foods just to get his favorite pizzas. Thank you guys for ordering Against The Grain just for us!! Y’all rock! That was super cool. I finally have my one stop shop!! Thank you!!!

Had a great shopping experience that ended tragic. They helped us look for our cocketiel that escaped. Please let us know if you see him. We miss him a lot. My ig @atlasmcm

I only shop here late night...def really busy during the day and early evening...late night crew here is nicer and its awesome that even in the wee hours their customer service is on point......Friendly and very attentive.....I was struggling with my hand cart having filled it with more than I came in for. And legit outta the blew a cashier comes up with a cart...she saw me walk past hands full and helped me out...excellent!!

I could have hugged Lynn for her assistance in pointing me towards unadvertised specials on Boars Head products--I bought a pound of all of them!

Employees are always helpful and check out lines go pretty fast. Simply the best!

The Staff Is Friendly, Easy Parking Access, And The Staff Is Helpful, And The They Stay Stocked With Merchandise.. They Run Alot Of Sales/Mark Downs At This Location, And They Have A Gas Station At This Location, And Aldis Is Directly Across The Street.

I placed an order online for yeast. Their website said that they had it in stock. I set my pickup time for the 11-12 slot the next day. I drove 30 min to get to the store. When I called the number at 1130 to let them know I was there, they said they had just called me (I never received a call) and that they in fact had no yeast. They had all morning to let me know that they would need to cancel my order and did not. Website also needs to be updated. Customer service is definitely lacking at this store. Very disappointed as I have had wonderful experiences with kroger in the past

Don’t schedule a pickup order from this Kroger. The order is never ready or correct.

The lady at customer services African American oversized need to find another job, horrible actitud. For some reason my last 3 times she is always at help desk and the same nasty actitud she gives to employees the same she gives to customer. Store leadership need to pay attention on this matter. Store is great, cashiers are great just that lady at customer services desk is the worse than Walmart employees

FOOD TAMPERING..I was just getting ready to drink my $4 Almond milk and I released the top and see that someone has pushed the silver sealing down in it. This is horrifying. I already had to take those Little Smokies back after seeing spots on my meat, but now this???? I am NEVER Stepping foot in this store again. Stay away from this Krogers.

This Kroger is one of the best ive ever shopped at. Its very clean, organized and the workers are helpful & friendly. Also, their produce is surprisingly excellent for a chain store. I dont feel a need to get my produce everywhere as a second stop because of the excellent quality and prices here, and I recommend to anyone who lives in the vicinity to buy their produce here with the rest of their groceries. This is an excellent Kroger location.

Very rude Customer service!!!!

Makaylin working at the gas station was very unprofessional and rude . She originally did not ask me for a kroger card. Then got a attitude and said well it’s your fault you didn’t give me your kroger card. THEN CALLED SECURITY and made me wait for them the show up before hovering me a refund and taking my .10cents off per gallon . Absolutely ridiculous for the end of my night. I shop here all the time . I’m very upset!

I like shopping there because they always have something on sale.

This store is getting old and seems to be under staffed. Better selection can be found just down the street at the Crabapple Kroger. Only reason we shop here is because of the fabulous Pharmacy staff. It is a shame but even their staff appears to have been cut.

I have always loved shopping at this location before and now recently it has become understaffed and employed by rude workers. The manager on duty is very condescending and always rude to me and lacks good customer service skills. I dread going to this location now and will continue to find alternate locations to shop from now on. Shopping at Aldi, right across the street, is now a lot better with a much friendlier staff and quick service!

Not perfect but a solid clean helpful convenient grocery all around.

Local Kroger that has some of the best deals there. I know some of the staff there because of how much Ive frequent there. Staff is always friendly and helpful. Id always go here before I go to the Walmart close by if that says anything.

Used to be the best, now we call it the Ghetto Kroger... I never feel safe shopping there! It’s like every Thug in the area chooses that store to shop. Aggressive drivers in a dirty parking lot and staff is less than polite or friendly. Smells funny inside too!

An absolutely horrible experience. Not up to the Kroger standard at all. The exact same hot food every single day. Good 🐗 Boarshead quality meats, but thats all its got going for it.

The air dispenser for car tires, by the gas station, has been out of order for months.

Always a good experience at this Kroger! Renee and the team at the sushi bar make the best sushi and made to order if needed. Good prices. Highly recommend.

Came here at a little after 9pm on Wednesday. By 9:40 we were heading to check out but no lane lights were on and only a single woman was running a lane and informed us she was closed and that there were no other lanes open.The store was pretty busy, and usually is steady when we do our shopping at nigh. So it seemed odd that a store open til 1am wouldnt at least have someone on register duty til 10pm with that sort of traffic. Please consider better staffing management, as we would not have run into this problem at the Target down the road.

Only one entry! You have required masks stating safety for COVID however now you are forcing EVERYONE to walk thru the same entrance. If someone who is infected walks in then EVERY SINGLE customer that walks in get potentially exposed because EVERYONE has to use the SAME entrance. If you have your other entrance open that drops by 50%.

Great Kroger. They recently renovated their space to create a gourmet cheese section and a hot section with all kinds of options (similar setup to whole foods - flavors arent as good as whole foods but cheaper & more convenient!). Friendly service throughout the store. Very clean.

Good to be back in this location. They had all the veggies I needed and sushi bar. Didnt have to go to Farmers Market. Love returning to Roswell for visit.

The store itself is not bad but do NOT come here for gas. This is why Im giving 1 star. They literally have people out there in herds bothering you while you are at the pump trying to get you to buy certain types of car cleaners.. And they wont leave you the F alone when you simply say no thank you. I thought Kroger had higher standards then that.

I became a regular of this store due to it’s location. I remain a loyal customer due to the excellence of the employees. I always feel that my presence is appreciated and know that someone is willing to help me. The store is well organized, so help in the isles is not usually necessary, but someone is always there as needed (which is not the case in ANY other store). These employees not only know their job, but can provide personal customer service. I’m am always impressed with the service provided by David and Jean Paul at the self checkout.. They make me feel like I am part of a family, instead of a customer running routine errands. .I am provided with a smile and a welcome greeting even when the store is swamped with customers (thanksgiving, christmas,and new years). Thank you for your excellent service. You are definitely above the rest.

It is SUCH a shame that bad people make it bad for the good guys. I bought A LOT of items for an organization a few weeks ago and got way too much. I didn’t keep the receipt and wanted to return the excess. This Kroger (Crossville Rd) would not accept a return because “scammers have returned items without a receipt” and per the employee, the manager is now “refusing to follow the printed company policies”. I have never felt so profiled or stereotyped in my life. My dollars certainly do not make or break Kroger banks, but I’m DONE! Customer service is not very high on the priority list.....at least not at this location.

I stopped by here to pick up some canned foods for a food drive and saw that they had a deli. I grabbed a couple of pieces of fried chicken and a soda for lunch. The chicken was great. It was freshly cooked and well seasoned. They also make subs and have other hot foods. Next time I will get some sides to go with it because everything looked fresh and delicous. I gave it a 4 because there were no napkins, utensils, etc. and there was no soda machine which is cheaper than buying a soda out of the cooler. But besides that the store was clean and the aisles I went on were in order and the shelves were neat and well stocked. I went through the express line with no hiccups, and the check out person was very friendly. This is the nicest Kroger store Ive been in, and I will go back.

This store is so convenient to my kids school. I enjoy stopping in here before picking them up. They always have way more than I need!

This store almost always has what you want some of the time. I find that if I go in theres always an item or two on my list that they are sold out of or dont have. And its never consistent with any apparent rhyme or reason.The store is nice and clean and the staff is friendly and helpful but I almost always have to go somewhere else to get what I want.

Like most Kroger locations, this store is organized and stocked with all the grocery staples and a variety of options from other regions or countries. Good general produce area. Helpful customer service counter

They mark their meat days before their real expiration. had a pound of beef marked 1/28 expiration but the meat was already rancid by the morning of 1/26. never coming here again, Id rather survive.

You should hit Target or Costco instead of this Kroger—employees are not wearing masks properly nor are they enforcing Kroger’s own mask policy. When we say several customers and employees being unsafe and asked an employee to please speak to those endangering us and others, they refused. It’s not worth your health to shop at this Kroger.

The fried chicken here was fantastic. Highly recommend this location for all your shopping needs.

A very good store and the selection is great And very good prices.

Store is always clean and well stocked.. Ive never had a problem. Kroger is my jam! ;)

I love this Kroger but the pharmacy worker Meenu is RUDE and got an attitude n I got one back then she says that dont have my sons prescription..which I dont know if she was lying not but she should work on customer service excellence..cause just because youre a pharmacist doesnt mean you can act rude and disrespectful

The service at the Deli is slow and inattentive. Its been that way as long as I can remember. Far from a great experience, that whole deparment needs a reboot.

Found a couple of great deals as usual. I signed up for their new app and got coupons for Cinco de Mayo. The shrimp was $4.99 a pound! You cant beat a deal like that!

No cashiers. Seriously?Go to Aldi across the street. Better price, and they have cashiers.

Always courteous service they take the time to listen to hell you want your purchases prepared and they do it exactly they do it with a smile and kindness

First class operation; customer centric operated by kind and considerate employees

Call the deli is the one I love them yet if all the stuff they need more pay their awesome

Its awesome close to my home and work. And if you ever get the employees talking, there so fun.

Just wanted to share my experience here, as it was and always has been a good one, but today set in stone that I like coming here.My cashier, Hiba, I believe was her name, took the extra time and effort to take a coupon off a bag of chips I was buying to save me a dollar. A coupon I didnt even notice was on the bag... but she made sure to save me the dollar.It may seem silly to be wowd by something like that, but in a world were ever dollar counts, I really appreciated her taking the time to do that.

Cheap and nice staff. Only issue are the machines. They are super annoying and I have been going to aldi for this reason. They have real cashiers.

Great sales today! Service always great. Did more shopping than I had planned to.

Tasty food very helpful when busy cant cook.

The store closed one side of the stores entrance doors which also closed access to the mobile carts for elderly and disabled people. While I was shopping some of the store lights were turned off to let customers know the store was closing soon. I will not be returning to this store.

Very nice Kroger! Kept supremely clean and thats much appreciated. Good selection but always busy!!

My closest neighborhood Kroger that I enjoy shopping for food. Is always clean and produce very fresh. Thanks!

I love my neighborhood Kroger, although there are ones or two locations that I will never shop (just because of the location and the workers employed there); However Fayetteville and Staffordshire locations are amongst my favorites. Friendly workers, clean environment and good prices. Especially the discounts offered for gas!!😉

Was OK! Had a power failure while shopping. They had a generator and emergency power. We were able to checkout. Way to go Kroger!

Clean, well stocked, good hard working staff. A standout Kroger in the area.

The rep were very nice. Food was the standard fresh as usual from Kroger.

Its a Kroger. Its open til 1. Its clean. Everyone is polite. Even the discount fruit is fresh.

I love this Kroger, the staff, all of the low prices, and the friendly customers as well! I would definitely recommend this location!

I had never been in this Kroger! It smelled of spoiled produce. When you shop at a grocery store, it needs to smell fresh and clean. I will not return to this Kroger.

It was very clean and great service. The aisles were stocked which made it easier to grab and go

Make sure to stop by and see Doc in their newly renovated hot food deli. Quite possibly the fastest pharmacy in the area.

The greater was awesome!! Store is always clean.

Horrible selection

Sometimes the deli is understaffed but they are always friendly and helpful. I dont mind waiting a few extra minutes to be treated with courtesy.

I was surprised how helpful they were and tasty, as the rest of the staff is usually unhelpful

Nice store. Fresh sushi station inside

Good store, good staff, clean, decent price, need more organic fresh produce.

Remodeled, bright, fresh energy. I enjoy shopping here and fuel center is never crowded

Clean environment, easy to find things, quick and easy to get in and out, plenty of parking, good prices, friendly staff

I went to get quick flowers for my boss birthday. I asked Ms. Wanda to help me by cutting them and putting them in a vase. Ran to get a card, and came back to her building the most BEAUTIFUL bouquet that Id seen in a long time. I couldnt believe it. My boss is in love with that bouquet now. Couldnt believe it came from kroger... But Ms. Wanda is magical. She wowed me beyond belief. Turned a simple gesture into something grand. Thank heavens for her!

Customer service is ridiculously slow! The lady was talking to a friend co-worker while helping me out but every time she was talking she wasnt working!

The employees in the deli department are very slow at putting the hot food out..They act as if they are really peeling the potatoes themselves to make mashed potatoes..The food comes in a bag that is basically being warmed up.Only thing that is actually cooked is the chicken, so what is taking the employees so long to prepare the food..It is ridiculous..They are also very rude, and will ignore customers at the counter until they feel good and ready to service you..I would rather go to Publix where I know they will have the hot food set up and ready to serve.

This kroger doesnt actually smell bad.

Great store. Big, wide aisles. Plenty of selection.

Gas is convenient and quick. The store is set up different than most other Krogers. A bit harder to navigate. Smaller selection of wines.

One cashier at 730 at night in december? Really? Do better. Nobody at the self checkout station to help. Smh.

My mother shops here she likes it I prefer Wal-Mart. Just saying

Easy quick shopping. Always enjoy this store.

Switched to Aldi because of all the frustrating experiences at Kroger. At least at Aldi I can bag my groceries logically, and don’t drop things then act like it’s someone else’s fault. Seems like Kroger keeps any employee they can, even if they’re obviously not up to the job.

I go to this Kroger often. If you go in the morning it is not at all crowded. It is usually easy to run in and out if you arent getting much.

My store since 2010. Plenty of food stuff to choose from and reasonable prices. Fresh groceries.

The place is close to my office which makes it easier for me to get groceries on my way home from work. Staff are very friendly.

Staff very friendly but I did have a small issue at checkout. The cashier was supposed to get off at 5 and pitched fit and became rude. Im very optimistic and gave her a little piece of my mind.

I love Kroger simply because they have a great organic section as well as hard to find items. I can usually find everything here thats not available at Publix.

Good store clean. Minor complaint mostly on my behalf but cell signal can be spotty depending on carrier and I was not able to connect to the wifi.

Typical Kroger experience. Very limited produce selection - be prepared to go elsewhere for unique items.

When I had a complaint about an employee and attempted to speak with the manager regarding the issue, the manager was very rude. He would not take the time to stop what he was doing to acknowledge my issue, and laughed in my face as I tried to describe the employee. Will not ever visit this location again!