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Mountain Motorsports Roswell
10885 Alpharetta Hwy, Roswell, GA 30076, United States
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Mountain Motorsports Roswell
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ar
Review β„–1

Cool place with awesome staff . I want to give special thanks to Gregory and Jon for the help. They actually gave me a call later at night to make sure I was doing alright because I was wayyyy too excited with my bikeπŸ˜…πŸ˜… hopefully we get to ride one day βœŒπŸ›£

za
Review β„–2

Want to that everyone at mountain Motorsport Roswell for making me feel at home. Would like to thank Jon stoff for taking care of me and getting me this beautiful raptor 700r se.

Jo
Review β„–3

Walked into the wrong Motorsport location, came out a Ducati owner. Couldn’t have thanked Greg and Greg for making this all happen in one day. Excellent customer service, Plenty of quality bikes, and professional staff that gets things done. Best Motorsport in Georgia!

UN
Review β„–4

STILL ENJOYING MY HONDA METROPOLITAN....THESE MONTHS. RIDING HER. HAS BEEN AMAZING.LET ME GIVE TEN STARS...TOO THE TEAM AT MOUNTAIN MOTORSPORTS/ROSWELL.🌟🌟🌟🌟✨🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟. WELL, THATS MORE THAN TEN. NUT, WELL WORTH IT.9/24/2021By far a totally awesome location. And a great bunch of employees. I got to tour the entire location. Front to back. My experience, was truly more than I ever expected. Thought and imagined. From the moment. I stepped through the doors. My thought was YAZ, GIRL!!!!!!!! The bikes. Were all seemingly, calling out too me. However, one special beauty. Caught my eye. It was a HONDA SCOOTER. Not just any scooter. But, a Metropolitan. SO CUTE AND ADORABLE. When the sales person. Stepped over too us. He could see. That we were totally interested. ESPECIALLY I. THE EXCITEMENT WAS ALL OVER ME. HIS NAME, JUMONIMONI FOR SHORT. MONI. EXPLAINED THE INS AND OUTS. OF MY SCOOTER. In great detail. He was patient in answering. All of my MANY questions. Being a newbie. My love and passion for motorcycles. Could not compare .To the feeling I got. As I explored the scooter, before me. I went on to explain to him. My purposes and planned usage of the scooter. Which, he totally got. Short and sweet. The Honda SCOOTER, is perfect for my lifestyle and needs. My salesperson, MONI could not have been any better. His knowledge of the scooter. His attentive ear and patience. Made my experience there. Great! While I thought and thought. My Husband, said. Its your decision. He talked with Moni and asked questions. He too, was well pleased with Moni. As he stood back and allowed us space to talk things over. Monis approach was very professional. As was hisdemeanor. Above board, in my opinion. No rush. Take your time, he said. We are here for you. He (moni) knew that we(I) were shopping another location and brand. As we did communicate such, too him. Within Two weeks. We were back from vacation. AND ready. I was READY. To ride Beautifully Blessed. Out the door. The entire team. At Mountain Motorsports/Roswell. Truly all made me. A very Happy woman. I am so pleased. With the decision I made...Thank you. GREG, SCOTT, WEST, BRIAN, BO. And, the young man. With the awesome smile. Who whose station desk. Is across from MONI. As well as. All others on staff..we encountered. While walking thur on tour. Thank you. More IMPORTANTLY, THANK YOU...JuMONI!!!!!! for NOT just being a typical salesperson. But rather, one who listen attentively to me, your customer. For understanding my needs and usage of purchasing my scooter. For patiently showing me. What I did not know about it, my scooter. It truly is and will be a continuous blessing too me and for me. It is, infact. A lifestyle change. Great for those not so far errands and personal leisurely outings. .. BEAUTY, YOU ARE THE BEST. AND, Girls, SHES GOT GREAT SPACE. FOR SACKING STORING. WHEN OUT AND ABOUT. SATISFIED.THANK YOU, MOUNTAIN MOTORSPORTS and TEAM/ ROSWELLSINCERELY,TONY AND ADDIE MCIπŸ€—UNIQUE PINCONES

Ma
Review β„–5

Everyone at this place are awesome and knowledgeable especially Gregory in finance which made me feel at home since i was coming all the way from orlando florida to pick up a 2021 street fighter Thanks man you rock . im loving the bike . Thanks guys for all your help keep up the good work i know i will be coming back here for my future bikes maybe hypermotard . oh yes !

Ch
Review β„–6

Me and my wife bought a motorcycle from this amazing store- the staff was super great! Ben the sales guy really nice and made our experience so much better!! and of course the finance manager GREG (mustache guy) was really helpful and was able to save the bike we wanted by making a deposit!! we are extremely happy with our purchase and we look forward to going back soon to upgrade my bike!! btw this store looks amazing inside! thanks to all the guys at MMS of Roswell ! you guys did an great job!

Ch
Review β„–7

Im from Florida, and twice now I’ve needed repair riding the mountains north of MMS Roswell. Both times I called and explained the urgency and they invited me in before the doors even officially opened for business to get me in and out and back on the mountain. The techs do great work and Brian in service took care of me both times. Riders helping riders, excellent customer service!

Ro
Review β„–8

Love love love the amount of attention and thorough explanation of EVERYTHING! Great atmosphere and awesome customer service. All questions answered with passion and detail. Wade M as a sales representative was awesome and Greg R finance manager gave great details and very passionate about his job and customer service.

mi
Review β„–9

Great dealership, great people. I drove in from Chicago to purchase a 2019 Suzuki C90. Online and sales representative Kimberly Mcginnis handled the whole transaction from start to finish. I give her 5 stars out of 5. Ive dealt with many dealers throughout my life and by far this was the best experience. If anyone is in the market for a motorsport vehicle give Mountain Motorsports a call.

Du
Review β„–10

I purchased a Can Am Maverick X3 from MM in Roswell. After searching and searching for one due to shortage during Covid and having no luck anywhere, I was able to get into contact with the guys at MM and to my surprise they had plenty of options. I spoke to the guys over the phone and they helped me pick out which one would fit best for me, and we got some numbers together and I liked what they had to offer so I took the 3 hour drive to settle the deal. Upon arriving, all the staff was awesome, very friendly and informative, very welcoming. They let me check out the machine I was interested in and start it up and went over the features and I knew I had to take it home. Between Jesse, Josh, and DJ we were able to quickly come to a deal and I was able to take my new (to me) X3 home! Had one issue with the clutches shortly after getting it home, as it was a used machine. Mountain Motorsports was very quick about getting me right and keeping me happy. They took care of me and my machine and I couldn’t be happier, no issues since. If you’re looking for guys that have the knowledge of their products, and the share the same passion as you with Motorsports, you will be very happy choosing MM Roswell. They will take care of you. I look forward to spending more money on things I don’t really need with them in the future🀘🏻

sh
Review β„–11

Drove from Florida up here to buy a new KTM. Weston hooked it up and got me a deal i was happy with. Shout out to mountain motorsports.

De
Review β„–12

This is a class act dealership! Royal treatment from shopping to point of sale to service. Thanks for taking to the time to answer my questions and doing everything in your power to make my purchase of a 2022 Ducati Diavel 1260 S a solid positive and fun experience.

Da
Review β„–13

Can someone get this Cody guy a raise?! In all seriousness, Cody S, is always top notch. Outstanding person who genuinely cares about his customers and the work done to their machines. He goes the extra mile for you every time. Even offered to go ride sometime. I HIGHLY recommend dealing with him if you need quality information/service. I look forward to dealing with him in the future! Thanks Cody!

le
Review β„–14

Had an amazing time picking out my first sports bike, a 2021 Yamaha R3. Awesome and friendly atmosphere.I had the pleasure of working with Ben Nelson who was very helpful, friendly, and just an awesome guy! Went over everything in detail with us which was wonderful and made making a decision very easy. Also Greg from the finance office was very kind and funny. He shared his knowledge and experiences with us which was great to hear. Walked me step by step through the process which was a breeze. I highly recommend Mountain Motorsports in Roswell with any question or decisions to make they will make sure you are taken care of.

ma
Review β„–15

Love coming here!!! Its like cheers.. everybody knows your name.as for the service department, Brian is always so helpful, knowledgable, and lets you know your bike is in great hands. Set high expectations and delivers. My brother and I all shop here and only here.

St
Review β„–16

It saddens me to say how disappointed I am in the customer services of Mountain Motorsports of Roswell. My husband loved you yall and praised how you done things until today. His Ducati, that was his baby, has been in the care of the Service Department since 8/10/21, and got messed up by the service department during that time. They tried to hide the mistake of dropping the tank of the bike and mess up until I called today to get some kind of update on what is going on. Mike finally informed us about the incident and the incident was so severe to the point of Mountain Motorsports didnt question the idea to buy the bike back to cover themselves. The lack of integrity truly saddens me, and it is very disappointing. Im just truly in disbelief. πŸ˜• 😞

Ki
Review β„–17

Definitely will be returning for our next motorcycle purchase! Ben sold us a 2021 R3 and we had the best experience with him! He was really friendly, welcoming and helpful when we were picking out a bike. The manager Greg helped us finish up all the paperwork and answered all of our questions. He is also a very friendly and awesome person to work with. Patrick in the accessories dept. was also really helpful and friendly. Overall, our experience was great. I highly recommend Mountain Motorsports in Roswell!

En
Review β„–18

Excellent attention to the customers, everyone ready to clear my questions, and show me how to do it....even the Manager ....my best Mountain Motorsports.....

Jo
Review β„–19

Outstanding service and knowledgeable team at Roswell Mountain Motorsports! My service advisor Brian Marks was very friendly and professional. He kept me updated on my bike’s service and answered all my questions. I left here feeling confident that my bike was serviced properly for another safe ride. Thanks Mountain Motorsports!

Cy
Review β„–20

They had a great variety of motorsports to look at and the gentleman who assisted us was very friendly and knowledgeable.

Ch
Review β„–21

I brought my Ducati Scrambler in for its first service and had a great experience dealing with Cody in the service department. I noticed there was an issue with the brake and clutch reservoir leaking a bit and he quickly got to work on filing a claim for a warranty repair. Highly recommend bringing your bike here for service and when you do ask for Cody.

Ca
Review β„–22

Always a great time when I visit, the staff is very friendly and always willing to help and answer all of my questions no matter how busy they are. I can honestly say they out of all of the locations the Roswell location has the best service team and the most knowledgeable technicians. Keep up the great work!!!

Da
Review β„–23

I recently had my 2009 Yamaha Stratoliner in for the scheduled 8000 mile service. My service advisor, Cody Simmons provided exceptional customer service during this service. Although he was very busy throughout the day he kept me updated and worked through issues to ensure that the service was completed. Since I waited while the service was being performed, Cody kindly offered to buy me lunch. Although I politely declined his offer, I felt it was a nice gesture and acknowledgement of my time waiting.Giving great costumer service is hard proposition, especially with motorcycle owners. When faced with a very unruly and cantankerous customer Cody maintained his composure and professionalism. It was apparent that the circumstances associated with the customer’s anger and dissatisfaction were out of Cody’s control and landed on his desk by simple virtue of him being present that day. To his credit Cody rose above the customer’s obscenities and did what was in his power to make his customer whole.Thank you, Cody for all that you did for me.

Jo
Review β„–24

Great people here! Everyone was very helpful and informative. I was able to get the information I needed to buy the right 4 wheeler for what I was intending to use it for. Will definitely be back!

sh
Review β„–25

Great store, friendly staff!

Pa
Review β„–26

This review is for Kimberly. She was awesome at making sure I was happy with my experience. This is the first time I buy a motorcycle in the States, being from Brazil things are a bit differently so when things went south due to the purchase of parts and itens, she was quick at saving the sale by empathizing and understand the other side. Would definitely buy another bike with her.

Jo
Review β„–27

What a great group of folks! Experienced a full company of ppl that love what they do and it shows. Bought my new 2020 Diavel today and what to thank Scott G and team. Went above and beyond answering so many questions and giving me an awesome experience. These guys are finance masters, Really! Actually looking forward to coming back to the store!

Gr
Review β„–28

They are so accommodating and will absolutely make the customer happy. I highly recommend using them for your next purchase. Im from Wisconsin and had specific circumstances that made me a very difficult sale but they made it happen. Thank you so much, Ill be back with less problems. πŸ€™

Ro
Review β„–29

I havent had a bike in over 3 years and I had been looking for a wr250. Kimberly was extremely helpful and professional in getting me onto a nice 2020 model. Jeff helped me figure out all the gear I needed and set up my Bluetooth for my helmet and Josh figured out all the financial and service related stuff for me. The whole team at Mountain Motorsports went above and beyond and treated me like family. Thank you so much!!

Ro
Review β„–30

So I purchased my very first bike from here. I myself am in the car business selling cars at Audi. Not going to lie I felt like I may have been an annoying customer at times but Jon and Weston in sales at Mountain Motorsport remained patient in my process before the sale, during the sale, and even after the sale. Customer service lies in the follow through just like a successful golf swing and these guys are an ideal representation of that. Greg in finance kept it real and honest with me for my needs/wants as I contracted and Brian in service is now maintaining and carrying my relationship in service at Mountain Motorsport Roswell just like the gents prior. Looking forward to building this relationship and wouldn’t consider anywhere else as you who’s reading this should do also.

Lu
Review β„–31

Cool shop, got all sorts of great bikes. I already got a motorcycle but I was just going in there to look at the eye candy.Too big for this bike but if I was a kid Id love this little boy.

Bi
Review β„–32

They have an excellent selection and the prices are decent, but the lackluster nature in every staff member I encountered was a huge deal breaker for me. If Im spending over $7,000 on a slightly used bike I need to have confidence that the person(s) on the other end of the deal is trustworthy and reliable. Sadly, I did not pick up on that vibe in the least bit.

Ig
Review β„–33

Went into purchase a motorcycle for the first time, it was an easy and great experience. Moni helped me to find the perfect bike for my budget !.

Er
Review β„–34

I have purchased two motorcycles, various parts, and had multiple services done on several motorcycles. I have also had numerous discussions with the General Manager, DJ Allen. From DJ and continuing through Sales, Parts, and Service Ive experienced an enthusiastic and helpful team. My very recent experience causes a shout out to Nick, the Service Manager. My bike had what couldve been a borderline warranty repair (probably not) but either way I needed it repaired for a trip. I knew the service department, like many auto and motorcycle businesses lately, was inundated with work so I didnt have high expectations for a rapid warranty investigation and repair. Nick, however, took the necessary info and left a message for the Ducati representative as I was there. Upon getting feedback he contacted me and took the bike in for repair right away and had it done exactly as promised. He didnt have to handle it in this manner nor did I expect him to but I;m grateful he did and I made my trip. Great attitude Nick!

da
Review β„–35

I found an Atv & Ben Nelson made it happen!

Ja
Review β„–36

Great service and friendly staff.

Ru
Review β„–37

My first time purchasing a Can am Macerick.Thankfully my friend recommended mountain in Roswell.beau did an amazing job explaining me the differences between the cars.Jesse and Greg did an helping understand the financing side of buying this cars and helped me out with the service.Thank you mountainI will be back for a renegade soon.

Na
Review β„–38

Ive been riding motorcycles for 22 years and have purchased a handful of bikes in that time. Ive never had as a good experience as I did at Mountain Motorsports. They are a group of people that are passionate about Motorsports who happen to also sell them. My entire experience was engaging and memorable. They understand how exciting the purchase of a new motorcycle is and allow you to enjoy the process. They are fair, patient and knowledgeable. My thanks to Greg and Jesse for getting me on to my new bike, I enjoyed talking with you guys. I will absolutely be back for service, parts, gear or to just talk motorcycles.

Co
Review β„–39

Thanks to Jenna Wigginton at the parts center for helping me get everything I needed in a timely manner! Great personal experience and always happy to help! Thanks again!!

Su
Review β„–40

I took my Suzuki Burgman here for a maintenance type service which included a battery replacement. I had issues with the new battery and Cody Simmons took care to make sure he personally replaced the battery with another one. Very satisfied.

su
Review β„–41

My go to place for my motorcycle. Great service people and technicians who take good care of motorcycle.

Un
Review β„–42

Im going to have to edit my review after seeing something else about this bike. I was assured a complete service of fluids was done to to the bike.Come to find out there is corrosion in the antifreeze which has never been replaced, the brake fluid is as old as the bike itself, and the oil was a quart low. Ive had this bike for less than 500 miles.They really need to revamp the service department or stop lying about things in order to get a sale.Bought a used bike. On the way home it had some issues. Called Ben, the sales guy who I went through, and notified him on what the issue was. He acknowledged and had me to bring it right back in.They diagnosed and repaired the issue at no charge since it left the showroom in that condition and had it back to me in a week.These guys went above and beyond, were very professional, understanding, and were great about the whole issue.Even guys who werent in sales or service department were a tremendous help. Shout out to the parts guys who assisted in my questions also.Thats excellent customer service in my book. Highly recommended. Thanks once again for addressing the issue and resolving it.

S
Review β„–43

Recently dropped my Ducati Hypermotard 950 off for a forumn-known stalling issue. From what Im told, there was no recall and Ducati had not released an official fix. I took it in to MM Roswell and spoke with Brian in service. Brian was receptive to everything I was saying and listened to my concerns. He told me because their dealership is the only dealership in the state of Georgia with an authorized Ducati technician (1 in the entire state), them having recently lost one due to a death and it being the Spring season, it could be weeks before my bike even got looked at, especially considering how they would have to speak with Ducati corporate and discuss a plan. After owning multiple Ducatis and being around them for years, the general consensus is Ducati corporate is tough to work with. Anyways, within Id say less than 2 weeks, Brian called me and let me know they heard back from Ducati and had an action plan. Maybe a week and a half later, Brian called back and said my bike was ready. Picked my baby up and she ran like new! I noticed immediately the difference in RPMs, ride quality,.etc... you name it. My bike was fixed! I want to say thank you to Brian and the service team at MM for working diligently to get my bike taken care of. I no longer have to consciously work to keep my bike from stalling! I can just ride. The bikes run like it did on day 1. Going from thinking I might not get my bike back for months or getting my bike back and the issue not being resolved...... to getting my bike back promptly and the issue being resolved was a huge blessing. Thank you, guys!

ji
Review β„–44

Fantastic experience and very pleased purchasing the bike here! Especially, Josh, Patrick and Scott! thank you so much for excellent service!!!Will be back for future deals again!!!Thank you!

Co
Review β„–45

Ive always enjoyed shopping at the Sports Basement stores (including the one in Walnut Creek). The variety is extensive, fun atmosphere, and the employees are helpful and friendly. Prices are reasonable. Whats not to like?

Lu
Review β„–46

Great guys, really passionate about the stuff they sell. Their bike inventory is outstanding!

De
Review β„–47

Bikes, bikes, bikes and more bike.

Na
Review β„–48

Very Good attention and they also have bilingual personal and good prices.

Ge
Review β„–49

Great Place and excellent reputation. First time buying a bike from a retailer and not in the parking lot of a Walmart from a guy on Craigslist.

Dr
Review β„–50

BEAU got me a great deal on my Tracer900. ASK FOR BEAU! He’s awesome!!!! Great place too

Ng
Review β„–51

Gregory is a super awesome person to do business with. From start to finish, he made sure I was taken care of. His professional demeanor, wise advise, and personality sold me on the bike. No one was ever pushy with me in terms of warranty plans or parts. Ill definitely come back and do repeat business at this location.

An
Review β„–52

Huge inventory and great group of employees. DJ Allen is very knowledgeable about all the makes and models there. Highly recommend!

Ja
Review β„–53

I want to give a shoutout to Ben and the staff for making the purchase of my Yamaha yz450fx a great experience! They made me a great deal, and they handled everything professionally. It’s always great to buy from a salesperson who rides and understands what his customers are looking for! 10 Stars!!!

Jo
Review β„–54

Excellent service, they explained everything to us carefully, our consultant Scott, patient and attentive to solving each of our doubts, gave us a tour of the store and the service workshop, very professional.

Sa
Review β„–55

Customer Service needs major attention. Was there over 30 mins ready to purchase, the place was full of employees assisting no one. They look at you and then back to texting on their phones or walking the floor eating. Do I need to wear a shirt that says ready to buy? All I wanted to do was purchase, not become friends. I stood in the front, the middle of the floor, the side and the back of the show room and nothing from these people. I called to find out if this awful representation of working employees were a covid thing and if I missed instructions of some sort and was told no. If the manager finds the actions of his or her team, to be top business performance, they need to join their employees in a customer service 101 training. A truly disappointing last visit.

Jo
Review β„–56

My son-in-law, who lives in Central America, recently bought a used Honda ATV. He asked me to get him some parts to repair the ATV. I know nothing about ATVs. But two employees, Patrick & Scott, in the Parts Dept., were very helpful in getting me the right parts. They took the time and effort to answer my questions. They were helpful, professional, and knowledgeable. I would highly recommend Mountain Motorsports of Roswell.

Am
Review β„–57

Greg was awesome and extremely knowledgeable. You didnt have what we wanted, however he was able to point us in the right direction.

Ha
Review β„–58

Just want to thank Josh, DJ, Jesse, Kim, Patrick, Gregorio, Jeff and the whole MMS crew for always taking great care of me and my family whenever we come in. Their loyalty and commitment to their customers goes a long way. That’s what keeps me coming back.

Ho
Review β„–59

I made an appointment for my annual maintenance for my Ducati. Because they were busy in the service department, the appoint was 2 weeks out. I rode my bike in 30 minutes earlier than my 10AM appt. The periodic maintenance typically takes 2 hours. I waited 2.5 hours only to find out they hadnt even started work on the bike. Now Im sitting around for another 2 hours.

An
Review β„–60

Ive always had amazing experiences shopping at MMS! Make sure to ask for Jenna Wigginton she will go above and beyond to make sure you find what youre looking for!

Ge
Review β„–61

Bought a used Yamaha FJ-09 a couple of weeks ago, and this was my first time dealing with a dealer so I was a little nervous. But let me tell you, Beau (one of the reps) was super attentive and very responsive to all of my questions. If he didnt know the answer he didnt bs me, he went to go ask the proper channel for answers. He was upfront with all of the potential costs that I could pay and explained what each of the extra charges I am paying for (since its a dealer). Finally ended up getting the bike and couldnt be more happy with this purchase and from the team at MMS Roswell for helping me out.Also shout out to Josh who has to deal with all of the stacks of paperwork that goes into buying a bike (I had no idea). Josh was very patient with me as I again asked a lot of questions and he thoroughly explained everything and was super friendly. I enjoyed the whole buying experience with this crew.

Sl
Review β„–62

Awesome place! Large selections of products, great service!

to
Review β„–63

Worked with Ben at Mountain Motorsports in Roswell to sell my Ducati Diavel after I switched to a Monster. I had to do the transaction all electronically due to COVID. Ben was great from start to finish. Highly responsive online, got me a fair deal, handled all the little details from paperwork to pickup, and even promised to help find the bike a great new owner. If you’re in the market for a bike, Ben at MM has my recommendation.

Ki
Review β„–64

I have purchased a total of 3 bikes from this location and will definitely get another one.Gregory the sales guy was very helpful and was able to get the bike I wanted promptly. Jesse in financing gave me a lot helpful tips on how the finance my toys.Thank you mountain motorsports see you guys soon.

Da
Review β„–65

Awesome staff. Thanks for the great deal!!

Ze
Review β„–66

John sent me an official OTD quote for a Ryker. After visiting a MMS in Buford the Buford salesman advised me that he called John and John advised him he never quoted me the price on the sheet. DJ the manager was also shady and refused all calls and emails. This MMS will bend you over. Lies, lack of communication, overall go somewhere else. FAIL !

Je
Review β„–67

Great service, Jon was a pleasure do deal with. He took the time to send me detailed pictures with notes on the bike I had questions about and was super responsive. Jesse got the paperworks done quickly and was super knowledgeable, great guy. A five stars overall experience!

Ji
Review β„–68

Dishonest and unethical!Take my Ducati for the first 600 mile service on March17th 2021. The service Rep quoted me total charge as below Hey Mr.Jinsong,I just wanted to reach out to you to get authorization on your service. The total for the 600 mile service and the frame sliders cost plus install is $676.36. The cost of the frame sliders alone was $324.95. I have authorized it by phone. After two weeks, I called in to check status. They told me the frame slider is on back order, need 2 more months. Then I told him get service done only I will come back to install the frame slider later. A day later, He called me the service charge increase to $480. I questioned it cannot be $480 by just deduct $324.94 of frame sliders from the $676.36 of the initial quote. The gentleman politely told me I can take my motorcycle back because They are the only Ducati Dealership in Georgia. The warranty will be invalid if not using Ducati Dealership for service.

ma
Review β„–69

We continue to perches bike 🏍 fromRoswell 🏘mountain πŸ” Motorsports🏍Thank you guys

Je
Review β„–70

BUYER BEWARE ! ! ! Very disappointed in how the sales team handled my Fiancé’s inquiry regarding the purchase of a Ryker. Outright unprofessional. Only after leaving a negative review, did they call to address the issue, which included asking him to remove the review for some type of compensation in return. I would avoid all MMS dealerships, especially Jon Stoff and DJ at this Roswell location. Save yourself the headache.

AJ
Review β„–71

Kimberley helped me look at several bikes, organized a test ride and made me a priority even stayed late to help make sure we got what we needed. Thanks Kimberley!!

Se
Review β„–72

Great shop with 5-star service! John, Weston, Patrick and Josh were really helpful and walked me through the whole buying process. As a first time rider, I really appreciated their support and cordiality.

Jo
Review β„–73

Great store vary reliable

Fa
Review β„–74

Ben & Josh were AWESOME. I drove 5 hours to Mountain Motorsports after every other dealership wasn’t so supportive about purchasing my first bike. As soon as I got there, they had my bike out and ready to do! Ben went over everything i needed to know and more, even patiently dealt with all of my questions. Josh was so easy going and very thorough with the paper work to finalize everything. The gentleman in the back also assisted me in ordering parts and he made sure to explain the pros of everything he was offering me. 10/10 experience and I will definitely be back in the future!

Co
Review β„–75

Love the atmosphere, and the staff all made me feel welcome. Nobody was pushy to buy something I didnt want. Nice selection and high volume

Ju
Review β„–76

Being a new rider and first-time buyer of a street motorcycle is nerve racking. After an exhausting search trying to buy a motorcycle from individual owners, one thing I settled on was that I better buy it from those that know the craft best. My experience at Mountain Motorsports was an extremely pleasant one. The entire staff was both very knowledgeable in all areas of the business as well as courteous and professional with no high-pressure sales tactics. It was more important for them that I felt comfortable joining their family of riders and embracing this new hobby with the right bike than just selling me a motorcycle. From Patrick in the Parts Department that new everything possible about the right motorcycle gear, to TJ and Jared in the Service Department that made me feel supper welcome on how to properly service and maintain a motorcycle. On the Sales side dealing with Kolby, DJ, Lane and Jason was like talking to motorcycles super stars that worked very hard to earn my business and made me feel like I was buying a high-end bike even though I knew I was buying an entry level low end motorcycle. To them it was not about the price or how much I was spending, it was about finding the right bike for me as a novice rider and helping me feel comfortable in as a first-time buyer and creating a customer service experience that will keep me coming back for years to come. I not only like Mountain Motorsports of Roswell, I highly recommend them, and I will be buying my next motorsport equipment with them whatever that may be.Juan Sotomayor

Ca
Review β„–77

I came into Mountain Motorsports Roswell looking to trade in a bike I was upside down on and stuck in a high interest loan (purchased elsewhere). While there, my new friend and excellent salesperson Kolby patiently worked through my options until I found the perfect bike for me. Once I sat down with the finance department, DJ was able to secure a loan on the bike with an interest rate more than three times lower than my old one.I’m beyond thrilled with my new bike, and I know exactly where I’ll be sending any of my friends when they start to get jealous.Thanks again to the whole Roswell team!

Ke
Review β„–78

Lane and the entire team at Mountain Motorsports Roswell took great care of me during this purchase. From the moment I walked in the door with my eye on the XSR700 to the time we inked the deal, I was treated with respect and genuine interest was shown. When I arrived to pick up the bike I was greeted kindly and taken care of immediately. I met the service manager, parts manager and entire team. I was given a quick overview of the bike and Lane pushed her out of the bay and gave me the key. You cant see the grin under helmet but its there. Yall have a customer for life based on this experience. Please never lose sight of putting the customer at the center of everything you do!

Ma
Review β„–79

Walked in today to look at side-by-sides, and the only inventory consisted of 1 - Yamaha, and 2 - BRPs (an 8 and 10, both loaded with options). I could understand the low inventory this time of year, but what troubled me was the high pressure salesman trying to get me to buy whats in stock or place an order. The salesman first told me there were six salesmen there, moving 2 units a day and then anything that arrives in doesnt last long. Those type of tactics dont sit well with this buyer, I wont waste anymore of my time at Mountain Motorsports.

le
Review β„–80

Greg was an amazing salesman. He is knowledgeable and not pushy! The paperwork/money guy ( forgot his name) was also awesome, and so was his dog Abigail. πŸ₯° I bought a Can-Am Ryker 900. Overall experience was great!

St
Review β„–81

Like many other reviews, I had a horrible experience at this location. Sketchy business practices, being lied to, and just an all around horrible experience ! READ REVIEWS BEFORE YOU DO BUSINESS WITH THIS STEALERSHIP !

Be
Review β„–82

Dont waste your time anywhere else. Best Motorsports facility around!

Al
Review β„–83

My purchase experience w/ Mountain Motorsports - Roswell could not have been better. I met with Zane and Chris on several occasions as I went through the process of picking out just the bike I wanted. They were helpful and friendly without being overbearing. As it turned out, they had a like new bike with only 300 miles that fit my needs. While considering the bike, I met Andre, who happened to ride with the fellow who traded in the bike. Andre was able to provide additional detail as to why such low miles. One of the things that impressed me was the tenure of the employees. These are people who believe in motorcycling and have been at MMS for several years. Overall I am impressed with the knowledgeable, good natured staff, excited about the bike and pleased with the out-the-door price.

Ho
Review β„–84

READ REVIEWS FIRST! Hidden fees, unprofessional staff, I should of read the reviews before driving to this dealership. Upon arrival I wasn’t greeted and had to practically beg for service. Will be buying elsewhere. This place needs new management.

tr
Review β„–85

I am on vacation and my Spyder coded a brake failure. I called several service centers in the area and none of them could look at my bike except Mountain Motorsports on Alpharetta. Sammy was very kind and said to come by and they would take a look at my bike. They saw that the bike was low on brake fluid and added some brake fluid. That seemed to remove the code. I’ll have to get it to my service center at home to see why I lost the fluid. This store has tons of inventory on hand also.Thank you very much!! Your customer service rocks!!!

Do
Review β„–86

Great customer service. Great prices on Honda cruiser parts!

Mi
Review β„–87

Helpful, knowledgeable staff from the front door to the finance office; from the tour of the facilities to the congratulatory hand bump for my new bike. The drive was worth it.

mi
Review β„–88

I bought a barely used motorcycle that came with Mountain Motorsports service plan and a Hondacare extended warranty. Both plans were transferable, so I came to this location to transfer the plans and to get the manufacturer recommended service done. The service only took a few hours, the plan transfer was easy, the facility is clean, and theres a water cooler with an excellent filtration system - very helpful in the summer. The service department technicians look like theyve been working on the bikes their whole lives. Overall, it was a very pleasant experience.

De
Review β„–89

Great people Helped me out when my shift linkage fell off mid ride got me fixed an back on the road

Ta
Review β„–90

The only place I do my shopping for Apparel and acessories see Greg or Patrick.Everyone is a big help there.They also maintain my motorcycles

Mi
Review β„–91

I found a vehicle on Facebook market and asked to double check the vehicle was still available and was told it was I drive an hour to the location to only be told by someone else it was sold a week ago Cery unprofessional and lack of communication within the company

Jo
Review β„–92

An overall great buying experience. My salesman was Gregory, and he was very helpful throughout the buying experience. They even delivered the bike to my home. I would recommend.

So
Review β„–93

From Sales to Finance work Ive received fantastic service from the staff here. Each and everyone of them are true motor cycle enthusiast not just bunch of sales people doing their job. Thats why as soon as you walk in -you feel a positive vibe at MMS Roswell. Greg (Tysor), not only helped me choose the right bike but also answered all my questions and concerns with patience. Considering I am riding after almost a decade, all his tips were really helpful to choose the right toy for me. Id highly recommend MMS Roswell, specially Greg !

Ma
Review β„–94

Very professional. Very relaxed

Ja
Review β„–95

I had a service issue with bad drain plug assembly on a new Yamaha EXR. As you know things are never as simple as they seem but Sammy was able to work some magic along with the management and get us back on the water in no time. Really appreciate the effort and communication throughout the process. You dont always get that these days.

co
Review β„–96

These guys are awesome! Great service and awesome selection. Definitely the best motorcycle dealer/shop around!

Sa
Review β„–97

I have bought several bikes here. Always been good to deal with and have worked up good deals on bikes.

Pa
Review β„–98

Very smooth, hassle-free, experience. Sales and finance staff were great.

An
Review β„–99

They had inventory when others had nothing on their floor. Ask for Ben

Mi
Review β„–100

Great selection! Friendly staff

Information
100 Photos
100 Comments
4.6 Rating
  • Address:10885 Alpharetta Hwy, Roswell, GA 30076, United States
  • Site:http://mountainmotorsports.com/
  • Phone:+1 770-664-0820
Categories
  • Motorcycle dealer
  • Ducati dealer
  • Kawasaki motorcycle dealer
  • Motorcycle parts store
  • Motorcycle shop
  • Yamaha motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–2PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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