This was an absolutely fantastic experience.I was in there less than 15 minutes, and everything went so smoothly.Every step of the process of evaluating my jewelry was explained to me in detail, and I feel that I got a very fair price for the gold that I had to sell.I would highly recommend Monarch to anyone looking to sell old jewelry or scrap gold.

I needed to sell some old and broken pieces of jewelry so trying to figure out the best place to go I looked at my options. Not having any idea of the process and having read many reviews on several different establishments, I settled on Monarch. Every review I read was positive, so this is where I went. Long story short, I had the most pleasant and positive experience I could have imagined! Clint, was knowledgeable, patient, friendly and most important of all HONEST. If I ever need or want to sell some pieces, in the future, this is the ONLY place I will go!!! If I could have given more stars I would have done so, they are the BEST!!!!Thanks, Monarch!

We went in today to see about selling some jewelry we’d had lying around for years and never wear. Mr. McJenkin was very friendly, knowledgeable, and patient with us. He explained in great detail how the gold buying business works and he was able to answer all of our questions. We felt he was very honest with us and and did not feel pressured at all to sell to him. We walked out feeling that we’d gotten a fair price for our items, knowing that he had to price it so that makes a profit too. We will definitely go back if we ever have decide to sell more items.

Clint was very kind, educated, and honest when buying my gold ring from me. He gave me a very fair price. What I appreciated most is him taking his time to give me all the honest information on how this all works. I will be coming back again! Thank you so much!

Very professional! Enjoyed both of my experiences with these guys and I worked with both of them. They are very knowledgeable, nice and honestly aren’t afraid to buy your metals! They make you feel welcome and explain everything thoroughly! I will be recommending them to others and for sure going back! Thanks guys!

Very professional, yet relaxed atmosphere. I felt very comfortable during the process, they explained what they were doing and why. I believe I got a very fair and reasonable price for the items I brought in. I will go back again, great customer service.

Went there to sell some jewelry. He was very helpful and informative. Its a great experience. I would recommend it to my friends.

I chose Monarch based on the rave reviews and Im so glad I did. Clint was friendly, professional, knowledgeable and very helpful with my questions. I was also pleasantly surprised at how much my old jewelry was worth. I would definitely recommend them to my friends and family ~ Erica

I went to this buyer because I wanted to get more money back then going to any pawn shop. & my experience here was met with a good buy out pricing. Plus it’s a clean, Secure & safe location & business. The man I met with was friendly & he made this whole transaction easy & fast. I would given this place 8 stars if I could. Very happy....

Super professional, very welcoming, quick fast and efficient. I felt so comfortable, and Felt like I got a honest trade, EXCELLENT CUSTOMER SERVICE. I’ll definitely be back and I recommend anyone who wants to get rid of old gold or jewelry to come here ‼️

Wow, this place was awesome! The atmosphere was NOT what you expect when you think of a gold buyer. Fernando was genuine and truly focused on helping me. I noticed another customer came in while he was working with us. He made it a point to let them know he would be with them as soon as possible. He continued with me without making me feel rushed and with a smile on his face the whole time! Thank you Fernando and Monarch!

Fernando was very knowledgeable, kind, professional, and took his time in explaining his personal background and the way monarch stands out from other buyers and how they are different. The atmosphere was very unique and inviting as well as comfortable. He worked with me answered all my questions and was very transparent. Would definitely recommend !

First time into monarch gold and diamond and I was very satisfied with the customer service, very professional and trustworthy. If you have any jewelery that you need to make fast cash on I recommend monarch gold and diamond! I will definitely be coming back!

Just had a simple question... I called on the phone and no one answered... Few minutes later I received a phone call from them and got the answer I needed... Thought it was pretty awesome and wasnt expecting a call.. GREAT CUSTOMER SERVICE!!! Especially for just a phone call customer.

Impeccable customer service and exceedingly helpful. No double talk whatsoever; straightforward dealing and explanations for everything, they answer questions before you even have a chance to ask. Could not be happier with the treatment we received.

This place was simply the best. They explained everything to be in detail and made me completely comfortable doing business with them. I would definitely recommend Monarch and will be back for sure.

My boyfriend and I had such a great experience working with Fernando. He stopped and took the time to explain to us how the gold buying process worked and why our offer was what it was. Btw, it was VERY fair! Will definitely be back :)

I went there to sell some of my silver for an influx of cash. They are very professional and offer fair prices for bullion. It was quick and without even negotiating they offered me what I was expecting to receive. I highly recommend them if you need to turn gold, silver, or gems into cash.

First impression is very nice. Place is elegant and comfortable. I got a very good price on some gold coins. Very open, helpful, and professional. I will definitely go back.

Staff was so helpful and never felt as though I was being rushed out the door. Great offer on random silver I had just laying around collecting dust. Thank you sir! I will absolutely be back when I clean out my old jewelry boxs.

I had a wonderful experience. The service was great and Fernando was very kind and able to get me the cash I needed for my scrap gold. I would definitely recommend this place any day!!

These guys...WOW! Just moved here and was totally strapped for cash, legit broke. This guy was so nice an easy to deal with. Super polite, answered every question, had no problem explaining everything and talking to me like he wanted me to be comfortable. I sold some broken chains from an old boyfriend and a few Christmas gift cards. Got cash. Happy Happy Happy customer! Oh and the office is classy and comfortable. Not a pawn shop vibe at all. I cant say enough about how much they helped me and how easy and friendly the whole thing was. A+++ 10 Stars!

Great experience selling gold and silver. Upscale safe location. Reasonable offer versus spot price (unlike lowball offers you might get from other local buyers and/or pawn shops). Clint was very helpful and very interested in making sure I was comfortable with the transaction. Highly recommend.

I had some dental gold I wanted to sell and after doing some internet research I chose Monarch. Very nice place and I feel I got the best price for the dental gold. Mr McJenkin was very helpful and explained the process he used to test the gold. Thank You.Highly recommend!

Clint was very helpful & professional when he let me know that I had gotten ripped off 10 yrs ago when I had some custom jewelry made in the Caribbean. Lol!! Thanks again man. Cool store.

The first Thing I took notice was the store front and how echelon The Value of The ambiance presents Itself. Very welcoming Indeed Warming smile From The Employee To make me feel right at home.

Its a very nice and clean place. C.F was really nice and honest. I will recommend this place to anyone. Good job, guy!👍👍👍👍👍

I highly recommend Monarch Gold. I was treated very fairly and got top dollar compared to other offers. I would gladly do business with them again.

I just left the store and extremely satisfied with Fernando and his kindness and expertise. He gave me the exact price I was looking for on a piece of gold I brought in. Fernando, you definitely have a repeat customer.

Amazing first time gave me insight on how gold is tested and how one grades the clarity of a diamond will definitely being doing any gold/jewelry buys/sells with this place ONLY

I got a good deal. I really do prefer this shop for jewelry deals.

I had a wonderful experience working with Fernando. He was super friendly and excited to work with us even though my silver jewelry wasn’t worth a lot.

The best gold buyer place around ctx! Has the best service and always keeps me happy with great negotiations.

All other places were giving me the run around for a gift card sale for a cheap cost. But, these guys were so nice and gave us more than what we were looking for. Thanks!

Very knowledgeable and so helpful! The staff is not pushy at all. Trustworthy, too:) I wont buy a diamond anywhere else!

Great customer service, very fair pricing, and very fast turnaround. Clinton was very friendly and informative on the buying and selling process.

BEST SERVICE EVER !! IF YOU WANT TO FEEL LIKE YOU ARE WORTH WHAT YOU ARE SEEKING AND MORE!! THIS IS THE PLACE TO BUY, SELL, OR TRADE YOUR VALUABLES. THE CUSTOMER SERVICE I RECEIVED FROM MR.MCJENKINS ON 01/02/2019 WAS BEYOND AMAZING. NOT ONLY DID HE GO ABOVE AND BEYOND TO MEET MY NEEDS AND ANSWER QUESTIONS, HE EDUCATED ME IN THE PROCESS. EXPLAINED THE PROCESS, COMPANY POLICIES AND THEN MADE ME A GREAT OFFER. A GREAT PLEASURE KNOWING THERE ARE GOOD PEOPLE IN THE WORLD NOT OUT ONLY FOR A QUICK BUCK...**SOMETHING TO THINK ABOUT**PPSSTT....THE PAWN SHOP TOLD ME MY GOLD NUGGET RING WAS FAKE!! **MR. MCJENKINS PROVED THEM WRONG!! ***EXPLAINING STEP BY STEP AS HE TESTED IT.

Really nice guy! Helps you understand whats going on with the process of your items!

The service here is outstanding, Clint was the best. I recommend Monarch Gold & Diamond Buyer if you selling your metals.

Great interaction. Kind and honest. 👍👍

Great service! Very fair and friendly!

Very awesome explained everything in process !! thanks again

Fairest trade in Central Texas! Great customer service and quick response time.

Friendly and knowledgeable staff! :) Will come back in the future.

Great place!