This place is inside the HEB plus, near the front. The owner was very kind and quick to diagnose the problem with my favorite watch. He quoted me a fair price, I had total confidence when I dropped it off there and soon after returned to a perfectly running watch. I was very happy with the service, would definitely use it again!
Had to have links removed from a watch. Ali was great. He was quick and efficient. Also, shared some great tips on how to care for my watch. You can tell Ali loves watches and watchmaking.
This guy is amazing, my Guess watch winder fell off and he replaced it with a perfect replica of the original. You got to be patient at times cause he has to order parts from abroad but he explains the whole process from the get go. A very good gentleman to do business with!
So quick! I needed a watch battery and a wrist band repaired. Both done in less than 10 minutes. Good price too. Will go here again if I need any watch work.
Their service was highly professional with good customer services. I strongly recommend to visit and repair services. Also, price is so reasonable and affordable.
Ive brought in some very high-end designer pieces, as well as my fun, cheaper watches. He never disappoints, and can handle repairs and battery replacements on all. My favorite part is his honesty. I have heard him say to a customer, You actually dont need to replace X, Y, and Z. You really only need Y.
Dropped my watch and broke the glass face. Galaxy fixed it same day for $40 bucks. Looks like new.
Replaced my Bulova Battery. Very professional. Most highly recommend?
Not only is the gent who works here friendly and kind, he is very knowledgeable and extremely skilled.....not to mention FAST. Five watches with broken bands, crystals, bad batteries, and he turned them around in less than a day.....and the price was phenomenal!!! Thank you!!!
Excellent, helpful friendly service!Highly recommended!Trish
First of all, Watch Galaxy provides personal, professional service. A brief moment. I own a watch that was a gift; another gentleman and I received the same rare gift, watches that are no longer manufactured. We were the only two out of 150+ individuals who were blessed with the same two watches years ago. Watch Galaxy was recommended to me for my watch repairs and battery replacement. After my initial visit, I have taken this watch and other items only to Watch Galaxy. While I have visited other jewelers throughout the communities, neither have any worked on my watch, nor have they offered services as well as Watch Galaxy. Second, if you visit, you will not be disappointed; third, workmanship or craftsmanship is always performed by the owner. He takes time to explain, listens, and encourages you to return after he completes his tasks, your needs. He takes pride in his craftsmanship. Go visit and be impressed.RegardsDK
The owner is a talented watch repairman. His fees are very reasonable and his service is prompt. I would highly recommend Galaxy Watch repair and I am planning all my other repairs in the future
We took my husbands expensive watch in to see why it wasnt working. We were told the couple of things that could be wrong and one was inexpensive and the other a bit pricey. It ended up being the inexpensive fix. Now it works great!!! We took a few more watches in that we needed looked at and our time telling skills are being put to the test now!!! 😄Very friendly and knowledgeable. Well be sure to be using them for all our watch needs from here on out!! Thank you so very much!!!
I had two watches, several (10+) years old, that Id taken to other jewelry/watch repair places and was told they wouldnt work on them as it would cost way more than the watches were worth. The Fossil watches have sentimental value to me so I kept looking for someone to repair them (batteries, timing mechanism, watch glass). I found Ali at the Watch Galaxy in Round Rock and in an hour I had two running watches! Ali didnt hesitate to do what needed to be done. He is kind and very knowledgeable about time pieces; the cost was reasonable (less than replacing the watches, sentiment aside). Ali, you made my day! Thank-you!
Simple and well done work, and theres some really good looking watches inside too.
Very happy with the help I received with all of my watches. I have a G-shock watch and Has told exactly how to reset it. He repaired one of the other watches I have and told me what the costs was to repair my third watch. He is personable and to the point with all of my questions. I will be returning to get the repairs done on that 3rd watch. Thanks again.
Located inside the HEB plus, Watch Galaxy is a full service watch store. I brought my 1963 seagull chrono for a broken stem. Not only did he repair the stem, but he also replaced the crown with a larger one at my request. It was a bit of work and after a few moments of watching him work, I felt confident to leave the watch with him and justifiably so. Great work, quickly, & reasonably priced. I will be bringing my other watches here as well.
Very friendly staff, and good food. The only reason I didnt give 5 stars is because it is a little pricey. I mean, $7.00 for a shot of Fireball?? Its not exactly top shelf....
Excellent service
Take your watch here he does really good work best watch guy around this area
Took brand new watch in for band sizing. Watch was fitted properly. Problem was that my new watch never worked after sizing was applied.Battery which worked when I arrived, failed to work when it was returned. Owner told me he does not warranty Japanese watches.All I wanted was the owner to adjust the band.I collect watches. I had to buy another similar model.
Great service! Quick and courteous! Would recommend to all needing watch battery replacement or repairs. Beautiful scenery while you wait too!
The jeweler at this location does an outstanding job. I have had 2 of my wife’s watches worked on here, with one being a special order glass face, and he also cleaned/polished the scratches out of the bands. I recently had him take a couple of links out of my new 10 year anniversary company watch and he did the repairs at a fair price. It is easy to see that he is an experienced artisan when you watch him working out of his antique wooden jewelers tool box.
I visited this store last week to get my watch repaired. The watch maker, Mr, Ali, fixed my watch immediately, and changed my watch battery. He is very polite and his prices are affordable. I wanted to buy a diamond ring for my wife for her birthday. He showed me rings on a catalog and I have selected one. He ordered the ring on time and the price was affordable. I like this shop especially because the prices are very affordable. I wish Mr. Ali will success in his business. I would recommend this store to everyone.
STOPPED BY TO REPLACE THE BATTERY. VERY NICE PLACE FOR ALL YOUR WATCH NEEDS. THEY HAVE SOME VERY FANCY WALL PIECES THAT ARE UNIQUE. THE GENTLEMEN WORKING THERE IS VERY POLITE AND DOES THE REPAIR JOB VERY WELL. WOULD BE GOING AGAIN SOON.
I received a new watch from Dillard’s my children gave me for Father’s Day the band was to big so I took it back the Dillard’s to size the band and in the process of sizing my band they ruined the pins to size the band. So I decided to go to the Watch Galaxy to have the band sized. I received excellent service and found that me pins had been broken when Dillard’s attempted to size my band. The watch galaxy showed me the broken pins and repaired my band quickly and very professionally Thank You for the excellent service and timely repair.
Quick and friendly
Ali is the best. He helped me with my Rolex. He can do it all, very reasonable pricing and very nice man!!
I took a chance taking my Timex watch to him after having gone to Walmart where I was told they dont replace Timex watch batteries. The owner of Galaxy was so gracious! He replaced the battery just like that!! He is very personable with impeccable customer service. A vast knowledge of watches. The jewelry is beautiful! I will surely be a repeat customer!
I brought in one of my watches for a new battery. Most places will not work on it as this one is difficult to open. I have nothing but praise for the work that was performed and the man doing the work. Professional, polite, and affordable. I will be bringing all of my watches here in the future.
My recommendation is to put something in lay-away instead of doing the financing. Its not reported to any credit agency and you will end up paying 3 times as much if you go the extended payout. Mr. Syed is very honest, humble, friendly and helpful. He goes above and beyond expectations of customer service. He is very knowledgeable and will always offer the best price. We will be going back for sure!!
I had a watch that I couldnt get repaired anywhere. We are out of town and found this place. The band was not repairable. Thanks to this place he got the right part to repair it and while I waited. I couldnt belive how nice he was. Thank you so much! I will be back to buy another watch and some jewelry for my wife. Thank you for all your help and honesty.
Watch Galaxy is a great source for watch repair. I brought a high end watch to Ali and he was able to repair it without any problems. After trouble shooting through the issue, it was determined that parts had to be ordered for my watch. Ali called me right away to inform me of what needed to happen. Once the part came in Ali had my watch up an running in no time. In short, I would recommend Watch Galaxy to anyone.
I went into the Watch Galaxy just to see what it was all about and was met with a pleasant smile. I needed a new watch and the selection was great so I bought one. Several weeks later I had an issue with the watch that turned out to be a manufacturing defect. Mr. Ali immediately accepted the watch back and offered to replace it right them with one in the inventory. When there was not another one like the one I selected her returned it to the manufacturer for replacement. He also ordered a pair of earrings for me and had them adjusted at no cost. I will continue to patronize the Watch Galaxy because of the excellent customer service and the ready smile.
I been looking for extra links for my KC watch for years and never could find them. Went here and he found them in a few days. Wound recommend WATCH GALAXY to anyone looking for a good watch or repairs.He has already changed 8 batteries for me. Great service great prices. He also has some nice Invicta watches
The proprietor, Ali, knows watches and how to take care of them. He showed me how I am unknowingly damaging my favorite 100 meter water resistant watch and how to make it last longer. Friendly prompt service and good prices, quality merchandise. Great place to find unique clocks, gifts.
My mom had dropped Dad’s watch and it wasn’t working. It’s a particularly sentimental piece of jewelry for her. They quickly established that it had just knocked the battery loose and didn’t need anything more than resettling the battery and casing. No charge! She was ready to pay and could have been taken advantage of. I highly recommend this establishment.
Great service. Very friendly and efficient. Replaced my watch battery in less than 5 mins in 10$ and i was off to work!
I know the owner of this store, he is a very fair and honest man. His prices are also very reasonable. I highly recommend this store to anyone who needs watch or jewelry services!
I was looking for a Bering watch and luckily Ali had most of the models in stock (among many others)! He also has a wide and beautiful collection of metal and leather watch straps. I bought a watch, a strap, and got my burberry watch battery changed for a very decent price. I was ecstatic with the service and merchandise. Ali is a watch expert- he moved his business to Austin after several decades of operating a successful store in Denver. Austin is lucky to have him! If you have any questions you should call ahead, he answered all of my questions over the phone before I made the drive.
Was looking for watch repair Shop in Round Rock to change out 4 watch batteries. Took a risk and went into HEB Plus to Watch Galaxy. Excellent customer service! Even comes with 2 years battery warranty. Ill be back for all my watch needs and they have a decent watch selection.
Took in my Tag Heuer watch as it had stopped working. I had the movement replaced and a new glass put in for a very reasonable price. The price was what it would have cost to send the watch to Tag and just replace a gasket and battery. The owner is very knowledgeable about watches and charges a very reasonable price. I shall be taking my other watches here, when they need work.
Its comforting when you can lay down a nearly 20 year old Casio Pathfinder and have them say, Oh, nice. Thats the one with multiple sensors, two batteries... Definitely the right place!
Before I found out about Watch Galaxy being in town, I went to a jewelry store at a local mall to get the battery of my wrist watch replaced. The jewelry shop replaced the battery but the watch still didnt work. I was told that a thorough cleaning of the internal parts was needed which would cost me $50.00. I took my watch and brought it into Watch Galaxy. The owner of Watch Galaxy, Mr. Ali greeted me professionally and cleaned the watch while I waited in the store and charged me a small fraction of the $50.00 quote I had received from the jewelry store. The watch works perfectly fine ever since. Thank you Mr. Ali!
Excellent service !!
If you want great service by a very nice man who truely knows his craft, look no further than Watch Galaxy! I took my MVMT watch in because the date quit working, and it had lost about 5 minutes time. He was quickly able to test and replace the battery. He was also able to tell that the issue with the date was caused by a bad movement. He ordered the movement, and told me he’d call when it came in, and that he’d “quickly replace it” when I came back. The movement came in on time, he called, and I went back. He told me it would only be a few minutes, and let me sit and watch. I was mesmerized seeing him systematically dismantle my watch, replace the movement, and put it all back together. In less than 5 minutes he handed me back my watch, clean, set, and working like new! This wasn’t my first watch to take to Watch Galaxy, and it certainly won’t be the last! Do yourself a favor, and give this man your business, you won’t regret it!
Friendly, told me my options, explained everything to me. I felt confident in his work and that he knew what he was doing.I had a battery replaced in a Ebel Swiss watch. Not any watch repair place could this. I was very satisfied. I would go back to Watch Galaxy, and refer family and friends.
Needed my older watch repaired. Brought it here and I was pleasantly surprised. I found watch galaxy to be reasonably priced with fast, friendly, efficient service. Will definitely return here when needed.
Went to Watch Galaxy on 06/15/16 and met Mr. Ali. Excellent customer service and fixed my watch while I waited. Polite and professional and has earned a new customer.Rey Rodriguez
Very knowledgeable about watches. I went in for a battery change and got more education about owning and caring for my watches. Previous battery replacement was done by an expensive retailer but they put in a wrong battery. How would I know as long as it runs? This is where I would go for all my watches repairs.
Me. Syed Ali is a very gracious person. Honesty to the customer is his #1goal. I have used his services 2 times. I fill Blessed to know him. I highly recommend Watch Galaxy.
Best watch repair ever! Used them twice now; no charge for the first visit and second experience they fixed a watch that had high sentimental value to me that could not be repaired by anyone else. Wont go anywhere else from now on.
Thank you so much for the attention you have given me during my purchase. You really did help a lot in helping me find a timepiece.
I’ve had great service here for several consecutive visits.
Guy is super nice and knowledgeable. Super prompt repair on my watch! 10/10 would come again.
Mr Ali did a great job replacing the Cristal on my watch its like new again he did really excellent work watch Galaxy is the place to go to get your watch repaired thank you Mr Ali
Took my Rolex in to have the back opened the owner was a ton of help an also very knowledgeable the price to have it opened was the cheapest around I will be doing future business with him very nice guy easy 5 star!!!
What blessing this store is I had a watch that had stopped its a kinetic watch, they showed me what was wrong and fixed it I the spot👍, honest and easy going I will be back. Come by and see they in HEB plus on hwy 79 awesome awesome awesome
Bottom line: The best in the business. This is the only place Ill ever trust my watch to be repaired or maintained!
I didnt even realize I had taken the same watch in for a battery over a year ago. I handed it off to him while I did my shopping and came back to It is covered under the warranty, NO CHARGE!!. I never would have remembered. Great customer service!!
This man is amazing and he has some really neat clocks.
Great service. Fast and very professional. Thanks Ali for making my old timepieces into new ones.Thanks Roberto
Watch Galaxy is a great place to go to if you are looking for an affordable watch maker. Great store, affordable prices, and a friendly environment!
Small shop inside the HEB. Owner was very helpful, quickly fixed my Tracer Swiss Watch, works like a champ now. Prices are reasonable.
I like to say a few words of a placertain I buy my watches and jewellery its call Watch Galaxy I like to collect watches Ali the ownerwill always give you great service I bought a few watches from him I have never had a problem with them and if you dont see what you need he will find a way to get it for youGive it 5 STAR check out the Invicta watches
Excellent satisfied customer I would recommend this place to anyone looking for beautiful quality jewelry !! 5 stars from me !!!
Affable, prompt, and affordable. My experience was pleasant to say the least, and I will unequivocally return for any and all of my watch repairs.
It was a pleasure doing business with Mr Ali who is very honest, hardworking, and a man of high integrity. I highly recommend this company.
Friendly, knowledgeable service! He just did 3 watch batteries for me, 2 that other places said they could not do.
He Is A Good, Honest Man! I Trusted Him With My Rolex!
Great service and great prices will use for all my watch repair
Mr. Ali is a true gentleman and an excellent watchman. I had a refurb done on my citizen eco drive and im truley impressed and happy with how everything was handled and extraordinarily happy with my wath back. Keep it up!!!!
Horrible lair and thief sold me fake necklace and then when I brought it back he tried to get more money out of me for another fake I wish they would shut his business down
Great service...fantastic sale on diamonds while they last.
Excellent service, my automatic watch was repaired on site within 30 minutes !
Mr Ali was so nice and helpful,Watch Galaxy is the no. for me.
Sold me a fake gold necklace and would not refund me after ge said he would terrible place
Great service and very honest. Quality merchandise.
Brought in a watch to have a few links removed and was in and out in under 5 minutes.
Best watch repair in town!
Quick service
Sells fake jewellery wouldnt recommend it