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CubeSmart Self Storage
1201 N State Rd 7, Royal Palm Beach, FL 33411, United States
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CubeSmart Self Storage
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Tr
Review β„–1

The facility is clean and very well kept. The staff members are amazing πŸ‘. Friendly and helpful. Its a hard find these days.

Na
Review β„–2

Jen made the experience of moving a pleasant one. She was incredibly helpful, nice and fun!

Je
Review β„–3

Jen was awesome..She answered all my questions and was very friendly and professional.

Ke
Review β„–4

Jen is great, set me up with the perfect storage unit and made the sign up so easy.

So
Review β„–5

The only reason I didnt give a higher score was because they kept increasing my rent even though I had auto-pay for more than 10 years. I was never late on payments, and I really believe they shouldve rewarded that instead of increasing my rent almost every 6 months. Other than that, the facility was always clean and never felt unsafe.

Gi
Review β„–6

My things were still there even though I had water damage to my property. I love the staff and costomer services was a good tool in helping getting this matter solve be bless

Jo
Review β„–7

It was very easy to book, access and speak to a representative when needed

Ju
Review β„–8

Great place for storage. So nice that they allow the rescues to operate there and save these animals. It says a lot about management and their love for helping others. I found the storage prices to be fair and the facility to be clean. πŸ‘

Ki
Review β„–9

My unit was infested with rodents. We had to throw away many items due to them being covered in droppings and urine and our stuff with only in there 2 months. Absolutely disgusting

pe
Review β„–10

Your prices in the beginning were fair but as soon as you replaced all the condensers of the air conditioners outside your prices went through the roof maybe 10 $20 increase but then you got greedy and went to $100 sorry that’s not how I do business

Ju
Review β„–11

Great service! Thank you Shawn!

ne
Review β„–12

The staff was so helpful and the use of the free box truck.

Al
Review β„–13

Jose was awesome and his colleague was amazing too!! So helpful, so happy to assist and answer questions! My husband and I are thrilled to have found this place..honestly we decided to rent storage there just because of the friendly service not the amount!! Thank you Jose!!

Re
Review β„–14

The staff were fantastic and even helped me with moving out. There was a misunderstanding with a deposit and they allowed me to use the truck without having to pay the cash upfront and were great about waiting for me to return the truck then the keys as I forgot to give them back to the manager. Ill be using them again if I ever have the need to store anything again.

Do
Review β„–15

Very clean and nice people to work with. easy access units inside and out. only negative not enough flat beds to use. only four for entire building NOT enough.

Ci
Review β„–16

I experienced excellent customer service on Labor Day Monday from the Asst. Manager. Needed to downsize storage space asap, nothing was available but while driving home I got a call there was a unit that was just emptied & she would hold it for us. Thank you for saving the day for us while we had the help available to downsize.

Gr
Review β„–17

Friendly and helpful staff. clean facility

Ch
Review β„–18

The incredible customer service. Wish the price was a bit reasonable and the β€œcomplimentary” moving truck was actually what it’s promise to be . But overall good experience . Thank you.

Ke
Review β„–19

Ive recently had the need to store some personal belongings. I contacted this location for its convenience and was very pleased with the help and advise I received from Jose, the store manager. He is a true professional and he keeps the facility immaculate. Thank you Jose!

Mi
Review β„–20

This facility is very clean and has reasonable hours to access your property anytime needed. The staff is friendly and knowledgeable about their job functions and various storage sizes. A special thank you goes out to Jose Herrera For his exceptional customer service. I would recommend this facility to anyone and I will definitely utilize it again in the future.

jo
Review β„–21

Easy to get set up, and Rebecca and Jose were extremely helpful all around.

Sa
Review β„–22

The staff was very pleasant. The storage area is very clean. Restroom is very clean

Vl
Review β„–23

We were able to reserve online to secure our space. On move in day, Rebecca was very helpful and pleasant to work with. Although we showed up a little before closing time, she took care of us with a smile and joking the entire process!

Sc
Review β„–24

Great Value with 24 Hour Access...Competitively Priced with lighting inside my Unit that I have not experienced before at prior facilities. It is Safe Clean and Well maintained too.

Ma
Review β„–25

I was pleased with the professional customer service provided by the manager Carlos Reder. He was very patient with me as I tried to figure out the proper size of the unit needed. He offered me several options and took the time to show me each one. I returned the next day after shopping around other storage units and truly the customer service given is what sold me on this location. I found the process to be easy as well.

Ra
Review β„–26

We were there about 25 minutes before closing and we had spoken to Jose on the phone. When we got there Jose was leaving and left for the day (end of the shift) but left us in the hands of a very capable young woman Rebecca. Rebecca showed us the unit, made some recommendations and we closed on getting a unit before they closed. She and Jose were polite and professional. Thank you Guys !!

Na
Review β„–27

This was an exceptional experience. We have had storage places in the past at another facility and were never explained in detail or shown the sizes of units available. I had many many questions and Jose answered every one of them and more. Your staff at this facility are amazing. Jose and Bryan were very knowledgeable, informative and very welcoming. We recommend Cube Smart on 441 Royal Palm Beach to anyone.

Em
Review β„–28

Have to say this location was by far the most helpful with all my questions and concerns. The store was well kept, clean, organized, everything was very easy to locate and visible. The costumer service was excellent, Jose was incredible assisting us with anything we needed!!

Gr
Review β„–29

Facility is clean and easily accessible. Rebeca is amazing! I need to buy her a drink!!!

St
Review β„–30

The managers and staff are top notch! Friendly, secure, caring, and accommodating that best describes this CubeSmart. They treated me and my family with kindness and also kept their facility very clean. Id recommend them to anyone including my family who will be using them again very soon. FYI their loading/unloading area is very convenient and can accommodate a 54 semi tractor trailer which in my case was crucial. Also they have 12x25 units on the ground level that are climate control which a lot of facilities lack.

Ro
Review β„–31

Jose the manager is the sweetest man, very attentive, caring and respectful. The staff are always courteous, respectful and sincere. I would recommend this facility for all your storage needs.

Da
Review β„–32

Clean secure and air conditioned. Rates arent bad either. Thanks Sabrina Morales for a quick and easy process.

An
Review β„–33

This place is perfect for me because since I dont drive nor have a car being new here in Florida Im still able to access my belongings everyday with just a 5 minutes walk. The place is always active with very nice people who are happy customers as well. It may seem funny to say but I do enjoy coming to my storage unit. The manager Benny is a sweetheart very good customer service πŸ‘

Br
Review β„–34

Bryan was very helpful when I needed something, he went above and beyond to make sure things were taken care of and I was happy. I will not rent anywhere else but here. Jose was also a great help. You guys are assets to the company. Thank you so much for everything

Ri
Review β„–35

My wife and I both have over 15yrs in the customer service industry. We shopped around for different storage units in the area and ultimately chose this location due to the care and attention given my the General Manager (Benny) and his staff. Very clean, well lit, and safe property. Definitely recommend!

Mo
Review β„–36

The service from the management and crew is superb and exceptional. They are very attentive when it comes to needing things associated with your move and/or storage. Kimberly, and her crew have made my stay easy and comfortable. While being out of state, I was always able to reach someone and I felt like my things were safe. I definitely recommend this facility to anyone with storage needs.

MI
Review β„–37

These guys are the most helpful. East to get the size unit I wanted with easy access. I was able to use their truck to move some of my stuff and it was as smooth as silk. They are ideally located. Thanks for a great job!

Am
Review β„–38

The price jumps every 3 months by $20 increments.

Ba
Review β„–39

Jose Herrera was very knowledgeable and personable! He made us feel very comfortable with our storage decision. Would highly recommend him and CubeSmart!

Ro
Review β„–40

Rebecca, Fanny and Jose have been super helpful with getting me set up to move in to storage unit. I recommend talking to them for any storage needs.

CA
Review β„–41

This is my third time using the services of Cube Smart and each and every time the staff goes beyond my expectations. Im in the retail management industry and I appreciate great customer service. Kim the store manager was very accommodating to my needs and filled them quickly knowing my needs. Again Thank you Cube Smart for having a great staff in my backyard when needed.

Bl
Review β„–42

Save this address and telephone number! No need to look any further. Love CubeSmart #0720! Convenient payment options & great rates! The manager -Nick is extremely helpful, professional & courteous- made my CubeSmart experience the absolute best! Because of Nick - CubeSmart will definitely continue to be my go to source for all my familys storage needs. Highly recommend.

Da
Review β„–43

Excellent customer service. The CubeSmart associate Nick did an outstanding job in providing every detail for the storage unit. He also went out of his way to make sure that we received the best offer for the unit. Nick was charming, enthusiastic and very knowledgeable during our meeting. Thank you for all your help.

Ru
Review β„–44

Our rescue group, A Second Chance Puppies and Kittens Rescue, has had a storage unit at this facility for 7+ years. We have upgraded three times to larger, and larger units. We currently have two units as well as a parking space for our rescue vehicle. The staff that work there are always very friendly and helpful. The bathroom and general building itself are always clean and well maintained. Highly recommend this place!

Jo
Review β„–45

Great storage facility. Everything is super clean, affordable, and staff is amazing. Nick is an awesome guy. Pointed me in the right direction for everything with unit size, location, price, etc. Overall, A+ experience. The man needs a raise because he knows every face who walks through that door and has a great experience with everyone it seems.

Ma
Review β„–46

Very friendly and helpful staff. They assisted us in choosing the appropriate sized storage units, adding a second unit nearby when we needed to move additional items and then facilitated the move in and auto-payment process very efficiently. The facility is very clean modern, well lit and maintained and feels safe. Nice to have bathrooms and water fountains on each level. I have used storage units around the country and this is by far the nicest.

JI
Review β„–47

Nick helped me while I was there and suggestion the perfect storage for me which was at another location at a cheaper price. Nick was very pleasant courtesy and clearly explained my options! Great customer service! The cable company should take a page from Nicks playbook! Lol great job Nick! Thanks again!

Ju
Review β„–48

Im happy I made wise choice. I also have another storage unit in long island, New York . CubeSmart Self Storage are #1 it took over Public Storage the place is clean, climate control & bathroom facilities in each floors, convenient longer times to brings stuffs to stores. Also Customer Reps works with you for promotions sales & of course 0ne free month. Not to mentioned the staffs theirs are friendly & helps you settle in. Help you in any needs I have Jose & Bryant great employees Staffs, you should be so pride.I would recommend CubeSmart to my family & friends & of course anyone.

Ch
Review β„–49

Sabrina - the manager - and her staff made the experience AMAZING! I couldnt ask for a better service! EXCELLENT!

Ro
Review β„–50

Asked.associate if I could move to another unit and she told me NO. The unit where I am at had two lights that have been out since I moved in.

Ro
Review β„–51

Jesus is the best! He helped me get the best storage for the best price. My mom recommend me and he is the nicest guy. The place is quiet and very clean.

er
Review β„–52

I have been a customer for over a year. I recently rented a larger unit and Bryan, the manager, was great. Very polite, proficient, and competent. My only negative issue it that they have a moving truck that has a wrap on it that states, β€œfree use of truck...”, however when I inquired on using the truck, I was told there was a $39 rental fee + mileage and gas. When I questioned the manager on this point, he was quick to say that the wrap states, β€œcertain conditions apply,” which is true it did have that verbiage. So, what’s FREE. Nothing. That’s B.S. Don’t state on the wrap that useage of the truck is free if its not. Nothing is free with using that truck. That’s a load of BULL.

La
Review β„–53

Be very careful about what corporate promises on the phone and what personnel at the site you choose actually do.

Mi
Review β„–54

Carlos and the entire staff are always very helpful and kind. Always happy to do business with them.

ju
Review β„–55

Excellent staff all the time help me to feel comfortable and great.

Su
Review β„–56

Love dealing with this place. Clean and bright and the manager and staff are super nice.

ci
Review β„–57

I was very impressed as soon as I arrived at CubsSmart. They were very helpful and very polite. I visited several other storage places and this CubeSmart was far above all the others in price and cleanliness. I highly recommend them.....

Sa
Review β„–58

Went in and knew what I was looking for and unlike many places- they were not pushy or trying to make me get more space when I didn’t need it. Jose Herrara was very helpful and informative and gave me the unit I needed and was also very quick (which was good as I was in a hurry.) I’d definitely recommend this place to anyone in need of storage!

ma
Review β„–59

They are awesomeness very helpful the place is always clean n up to date

Th
Review β„–60

Highly recommended facility. Nick the manager went to great effort to assist when I had difficulty with the lock and provided help wherever he could to make my storage needs efficient and pleasant. It is nice to know there are people who care about customer service!

Ze
Review β„–61

Ive been on & off with cubesmart for 2 years and can honestly say they are awesome.At my location in N.441 Royal Palm the managers hv always been very professional, amicable & cordial.Thank you to the managers Jose Herrera & Bryan & their team members for keeping the location & its restrooms in A1condition.🌟🌟🌟🌟🌟

Su
Review β„–62

I have used this facility for the past several years. The people who work there have always been helpful and professional. I would recommend this facility highly. Nick is awesome! Thanks for everything!

Ca
Review β„–63

The transaction was very easy, the girl who assisted me was very pleasant.Thank you, I will recommend it!!!!!

An
Review β„–64

Love this Cubesmart! Best customer service you can ever get. Kimberly and Nick are definitely a great team. Theyre the best. I highly recommend them!

Co
Review β„–65

Clean air conditioned units and easy access.

Ca
Review β„–66

Everyone working there was very friendly and it’s really clean inside

Pa
Review β„–67

Nick has been very awesome. Everytime I go to the storage he has been the one to help me and he is very patient, helpful, and always willing to answer any questions. Good customer service. The facility is well kept.

Ro
Review β„–68

I picked cube smart because of security and safety of my personal items. I was called by the manager that the AC system broke and leaked water into several units and mine was one of them. After going there and moving all my belongings to another unit and seeing all the damage to my antiques its been a month since entering my insurance claim and still no contact back. I called their loss claims department and was told they hadnt received information from the store and the store says they submitted it the same day. Very disappointed.

Ka
Review β„–69

Brian was extremely helpful. He showed us the units before we signed papers. He showed how everything works and answered all of my questions. A very positive experience.

Em
Review β„–70

We have rented at this location for a while...all staffers always helpful and personable. In addition, we felt safe there, and it was always very clean.Would definitely give it the highest rating, and recommend it to others!

Va
Review β„–71

Moved to a smaller space and everything was very easy. Staff was very helpful and everything worked out well.

Ch
Review β„–72

Great customer service! Luke was awesome in helping me transition from a very large unit to a smaller unit, even providing bottles of water and coffee during the day. Would definitely recommend this location!

Li
Review β„–73

Lambert, the district manager, was terrific.

Al
Review β„–74

This employees at this cube smart is very helpful and friendly. In particular, Jesus he goes above and beyond what he is suppose to do. Very positive and enthusiastic. Will definitely recommend this facility to anyone.

Je
Review β„–75

Excellent customer service! Jose went above and beyond! Great experience. Thank you again!

C.
Review β„–76

Im so very happy I decided to stay within the CubeSmart family. I relocated to this location because they had the bigger unit I needed. From the moment I made contact with Managers Jesus Nick Sanchez and Bryan Ramos I was equally impressed at the level of professional service I have been accustomed to with CubeSmart.Nick was very curteous and went out of his way to ensure all of my questions were answered. Although it was approaching closing time I never felt pressured or rushed.Although the monthly price was a little more than I originally budgeted to pay, after the seeing the cleanliness of the location, professionalism of staff and the customer satisfaction is of the upmost importance attitude I decided to stick with CubeSmart! I feel confident knowing my valuables will be safe and well-kept.Thank you Nick and Bryan for making my move into the new unit a smooth one! You guys are the best! I wish I could give you 10 stars!!!

jo
Review β„–77

Jesus Sanchez was very helpful and accommodating, not to mention professional. He also was patient as I got to the store late, just before closing and he willingly stayed and assisted me by going on the website to get me a unit that met my needs.

An
Review β„–78

I have had a unit here for many years. The staff has always been extremely friendly and helpful, most recently Bennie Rivera. Thank you for your help, Bennie!

Do
Review β„–79

Nick and the rest of the staff made our move very easy. They were extremely helpful, very personable, and highly recommend them to anyone who needs storage.

An
Review β„–80

Bryan Ramos went above and beyond helping to resolve all our issues we had coming in. He is an asset. Thank you Bryan for helping us with this difficult move.

Mo
Review β„–81

Great and super fast service, signed up in less than 10 mins. convenient and clean and great that they allow you in before and after office hours

ka
Review β„–82

Bryan was fantastic he really helped me when I need the help also they have excellent services.

Ta
Review β„–83

Great place to do business

Ni
Review β„–84

I am very happy with the storage services at CubeSmart.

SA
Review β„–85

Both Jose and Brian are Super great dependable guys who have gone out if their way to help me with whatever I needed...I highly recommend Cubesmart in Royal Palm Beach above any other storage facility in the County...

Ma
Review β„–86

Customer service great and very easy access

na
Review β„–87

Nick definitely Wowed us when we came in looking to switch storage facilities. He made the experience very pleasant. Super professional but personable at the same time. So glad we came to this cubesmart!

Ch
Review β„–88

The worst storage place I have ever been to no customer service no manegment very hard to get ahold of and no consistency these people are a joke I lost my unit to auction because these clowns kept playing games and noone could give me a straight answer I will NEVER use cubesmart again for anything and I pray that others read this and just go to a better storage facility

So
Review β„–89

The est storage place clean, and the best customer service I ever seen.i will definitely recommend this place.

An
Review β„–90

Great storage! I had a minor issue and they were very professional with handling the situation. I would definitely recommend them!

Je
Review β„–91

Good location. Climate controlled. Would use again.

Do
Review β„–92

I love this CubeSmart Self Storage. The teammates (Samara and Nick) are the best.This location is in Royal Palm Beach FL (0720).

Bi
Review β„–93

Nick sanchez and Kim Both very helpful took care of me. Very professional and personal made sure I was happy with there Services I will recommend to cube smart.

Jo
Review β„–94

Good size storage units with easy access, but the prices vary a by location and though its one of the better prices by location, it still can be a tad pricy.

St
Review β„–95

Nice facility but buyer beware. Ask lots of questions. Bring your own lock. They only sell 17.99 locks that stores sell for 11.69 I needed a small storage space for a week or two and saw the deal 1st month free. I didnt care because I only needed a week or two. I was told pay for 1st month and the 2nd month was free use it how you like. I then received a bill for the 2nd month. Called customer service and was told I paid a 24.00 administration fee, a mandatory 12.00 insurance fee, and the 17.99 lock and I owed the 2nd month b/c the 1st month was free. I have no idea why the employee totally lied to me its really weird. Well c/s was very nice and I was told the unit was canceled for me. I then drove over and took out the of no value items out of the unit and the employee asked me if I gave written notice I was vacating. Of course I said wow another thing that wasnt explained to me. )-: Again ask lots of questions.

Da
Review β„–96

Jose is an awesome manager and always helps me when he can

Ja
Review β„–97

Love this Cube Smart and the Staff. Left my unit door open and Nick one of the managers was kind enough to call me and close the unit door for me.

Ke
Review β„–98

Manager Nick helped me with the size of storage explained everything treated me like family I recommend cube smartBecause of people like Nick and Kim..

re
Review β„–99

Very clean and very accommodating storage facility. Brian R. Helped me and he was very professional and had me in my parking space within 10 minutes!!!

Sc
Review β„–100

Great service and willing to accommodate late Sunday afternoon.Thanks again!!

Information
64 Photos
100 Comments
4.7 Rating
  • Address:1201 N State Rd 7, Royal Palm Beach, FL 33411, United States
  • Site:https://cubesmart.com/florida-self-storage/royal-palm-self-storage/194.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 561-333-3373
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:11AM–3PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:8:30AM–5PM
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