Robin and Lauren are some of the most helpful and knowledgeable ladies in the biz! They represent their company as professionals and are always polite and helpful every time. Thanks again!

3 of 4 glass panels in my garage door came scratched out of the factory. The replacements were even more scratched. The third time they replaced the windows there was only one scratch in one of the panels but I figured this is the best I was gonna get. I was told by the installer that they stack the windows on top of one another instead of packaging separately, Seems like a simple fix in protocol especially when your customers are paying thousands of dollars. Other note - they didnt bother to trim the flashing from the injection mold ports from the frame moulding around the windows - poorly finished - lack of attention to detail

This company is a joke. They sent me the wrong door, not the one I ordered. $2,000 and two months of my time (so far) down the toilet. Terrible communication. They are the supplier for Home Depot, which surprises me, because they cant even send you the correct sized door based on your measurements. I still dont have the right door. I never leave bad reviews, as Im a business owner as well, and I know how things go sometimes, and I also know how bad reviews can affect business, but at this point I wouldnt feel right if I didnt say something. Hey Clopay, you guys need to step it up. Get me the door I ordered. Thank you

Worse customer service I have ever experienced! If I could give 0 stars I would have. In 2016 I built my family a custom home using these doors. I spent over $8,000.00 on two doors, these doors operate great, but that little to do with Clopay. The problem that I have is the pre-finish on the doors doesnt match. One of them has a very dull finish, when the door was installed in February I pointed out the issue to my garage door supplier/installer who gave me the cell phone number for Mark Meyers who represents Clopay. I called Mark immediately and didnt hear back from him until June of the same year. After a couple months he managed to make it out to the house. He viewed the doors and called me to let me know that he would be sending his boss out to see the doors. This gentleman showed up several weeks later, he met with my wife and told her that Clopay would be in touch and take care of the matter. This never happened, and unfortunately he didnt leave a business card. Fast forward to June of this year and I began calling my original contact at Clopay (Mark). I have left several voicemails to which he hasnt returned a single phone call!! My suspicion is that they are waiting for my warranty to expire before contacting me, or maybe they just dont care. Whatever the case is, not only will I never use these again in custom home, but will make sure all my friends in the industry understand how Clopay takes care of their customers!!

Kara and Robin offer top notch customer service. We really appreciate their helpfulness.

Always helpful when I have questions, and theyre team never hesitates to follow through when an order is placed. what else can you ask for?-Thanks

First time and last time so slow

Awesome Customer service, and they have great deals for installers.

Great place to deliver, very fast for full loads

Good price and quality product..

Just delivered from Surprise, Az.

Great guys

Awful ppl terrible prices