Actually visited a shop next door. Love the fact that they have security patrolling...as the place is clean...no riff raff around..only shoppers. Nice pleasant experience.
They are very professional people! They really care about their customers!Michele Moreland Does a Great Job!
Nice ladys good help. Nice and easy
Nice people in very helpful
My mother had her third visit today and she is very pleased with Michele and looks forward to her appointments. Michele provides excellent service to my mother and she is a great listener as my mother loves talking to her and sharing stories! She also provides me with information regarding hearing loss, how the hearing aids work and how I can help my mother as she goes through the transition of hearing again :) I would highly recommend this location to anyone. The atmosphere is welcoming, friendly and the care that they provide is exceptional :)
This is THE place to know about when you are in need of a hearing test and/ or hearing aids. Michele and Katherine, in this office, are extremely knowledgeable, professional and friendly. Everything is low key and informal. You will enjoy your visit!!! I highly recommend this location.
This is probably the absolute best location. For any and all of your audiology needs. The staff is extremely knowledgeable and very friendly. Sometimes buying these products or realizing you have to protect your hearing even if it’s diminished is kind of a drag. But not at this Miracle Ear location. Kagen is hands down the best employee there, as well. I’d never want to do business with anyone but him, but everyone here is awesome too! Best location in CA! 10/10 will return!
Always a pleasure to deal with. They actually take care of my mother and I’m all the way in Idaho. Very easy to deal with and they communicate with us so easily. I love that o can trust someone so far away to take care of her. Thanks guys.
First and foremost Alan is the best. Ive worn hearing aids for the last decade but cant say Ive ever enjoyed them. I wanted to give Miracle Ear a try because most of my friends wear Miracle Ear hearing aids. All I can say is WOW!. Alan set me up with those new forever batteries ones and they are so awesome. I hear like Ive wanted to for years. They are so natural sounding I forgot I was wearing them....luckily theyre water resistant. Love my new ears! Alan is very patient and courteous.
Alan is so knowledgeable, professional, and pleasant.I first met him at the Citrus Heights office. I felt so comfortable and was so impressed, that when he located to Sacramento I followed him.He truly knows the business and I could ask him questions without feeling I was questioning him. Alan is thorough and tenacious ! If there is an issue he does not stop until he has an answer.PLUS, he shares with me the pictures of his son, which makes the visits more personal.Julie is very friendly and just adorable.Ok. i cannot say enough great things about MIRACLE EAR. I f any one has the need for this service, I cannot recommend them enough.
This is a nice facility with convenient location and a very friendly staff. Alan and Julie are awesome crews. They’re both efficient at what they do. Alan was able to give me the right information and assistance that my previous audiologist wasn’t able to assist me with. Thank you Miracle Ear!
Been taking my mom here and since our first appointment, Julie and Alan have been so good to us! Alan works really hard to help my mom get used to her new hearing aids, and shes had a much better quality of life now that shes had them! He was so patient with her every step of the way, and made sure we were well educated on the importance of hearing health. Knowing what we know now, we definitely try to help bring awareness to our family and friends- and always recommend this office! Julie is always making us feel at home, and is awesome at what she does! The other day she was decorating for Halloween and we cant wait to come back to see all the wonderful work shes put in!
Alan and Julie made the experience from start to finish an absolute joy for my grandma. Its hard to find people to trust in the medical industry, which is why I always make a point to tag along on appointments like this. From the start though I knew she was in good hands. A few months later and shes hearing better than ever. Its such a joy to see the difference these hearing aids have made in her life!
Katherine has a pleasant and inviting personality, instilling the utmost confidence.After a brief conversation she displayed impeccable knowledge.She is a blessing.
The staff is very friendly and helpful. All questions and concerns are answered quickly and effiiciently. I can call anytime if I have a problem or question. No problems so far. I truly recommend this office.
Katherine you are the real true miracle here! Thank you for being so passionate about what you do and helping to allow people to hear better! I will definitely always recommend you to friends and family!
Katherine Patterson you are a blessing and you put all your love into your job. I will Recommend miracle ear to all my family and friends what an awesome company
Ive been suffering from a hearing loss for decades and its never easy to deal with. Its a progressive loss and Ive had to be fitted for several hearing aids in my life time. First time at Miracle Ear and with the help of Katherine Patterson this is my last stop for my hearing loss needs. She is so personable and caring she made the visit pleasant and easy. Thanks Katherine!!
Kath and Alan are both friendly, knowledgeable, and helpful. They both show they care about your experience and go out of their way to make each appointment a pleasure. I have recommended this location to friends and family.
I just love this location! Both Alan and Julie are wonderful. They are patient, kind and extremely knowledgeable. I have told all of my friends and family about my amazing experience! Thank you so much for everything!
Alan & Kath makes a great team. Very helpful, very informative and efficient. Thanks to your lovely staff for a great experience.
Katherine is an amazing young lady!.. She loves what she does and makes you feel special. She will go beyond to help you.
One of the most professional hearing centers I have seen in a long time!It is always a pleasure walking through their door, Alan and Kath are fantastic!
Alan was awesome! Great customer service and a very nice facility. Friendly, helpful and knowledgeable! Definitely will recommend this store, and Alan, to everyone I know!!!
Alan was great! Took really good care of my dad! Offered great service and we finally found a product that works!
Great company! Workers are awesome, Kagen especially, very welcoming and informative, as you go in with questions and walk out with all of them answered! Definitely recommend him!
Alan and Katherine are an amazing team. They made me feel very welcomed and the store was beautiful. Alan is very patient and went above and beyond to help me.
Allen and Katherine are an awesome team. Great service and great experience. If you need help with your hearing this is the place to come.
Dr. Mateer is very knowledgeable and professional. Friendly staff thats very approachable and attentive to everyones needs. Im positive others will pleased with their experience as well. Enjoyable atmosphere, highly recommend!
Alan is wonderful and very knowledgeable. I am very pleased with this location and the service I received. I highly recommend this store and Alan.
I highly recommend Miracle-Ear for your hearing aid needs - I give them an A+. Alan and Julie are both very kind and make the visit very enjoyable and relaxing. Alan is exceptional at fine-tuning the hearing aids, providing follow-up care, and answering your questions. Miracle-Ear explains also about hearing loss and why hearing aids are good for your health beyond just being able to hear well again. You will also learn that not all hearing aids are equal and the more expensive ones have more frequency switches to fine-tune the hearing aids for your hearing loss. People dont always lose hearing uniformly across all frequencies so the frequency switches help fine tune them so you can hear across all frequencies again. Alan was also incredibly patient with my 90-year old dad through the entire process.
I will recommend my family and friends to miracle Ear😊Katherine Patterson you are a awesome person
Very friendly and helpful, no high pressure sales tactics, affordable finance terms.
I had a great experience with Alan. He listened to all my concerns, answered all of my questions, and I am very pleased with my purchase. Katherine was very friendly and the store was beautiful and very clean.
The experience of a product is partially based on the product, but substantially based on the service and personal interaction of the product specialists.My Miracle Ear hearing aides are without a doubt a quality product. They are extremely comfortable (dont even know they are there), and help restore my lost hearing. But what makes these outstanding is the service I receive.Alan truly cares about me and my hearing. He has spent as much time as I needed and exposed options I didnt even know were available. (ot extra charge options, just options for a better hearing experience) He has never tried to upsell me. After the first series of appointments to fine tune the hearing aides, I have an appointment every 3 months for cleaning, replacing od any needed parts, and a general check up. There is no extra charge for this. Its part of the outstanding customer service.I recently had my first annual hearing test and Alan made some further refinements and made my hearing even better. Again, no extra charge.I highly recommend this particular Miracle Ear. I have not been to any others, but I have no need to try any others either.
Kagen is the true definition of a pro - skilled and detailed that will leave you feeling like your questions are fully answered and that you have all of the information you need to make a sound decision.
Im very grateful for the care and concern that Alan and Katherine has showing me..I like Environment happy and always clean..You guys Rock...
Awesome company and great customer service.Thank you Katherine Patterson for your friendly and great service.
Katherine is always do her best whatever she does. I would recommend her to all my family & friends who need hearing aid.
Good location and knowledgeable staff. Highly recommended this store and Mr. Mateers service.
The staff here is very knowledgeable and Im very confidently able to recommend this location to anybody interested in getting quality service.
Beautiful faculty & excellent customer service, Alan & Katherine were so compassionate and understanding for my uncle, they made him feel like family too, Thank you so much.
Great experience! Alan was very helpful. 100% recommend.
Katherine and Allen are so friendly, Helpful and very patient.. Ill definitely send my family and friends.
Alan was very informative when answering all my questions. His service was definitely superior and will recommend him to others.
Alan & kath have one of the best miracle ear offices I have been too. They are extremely personable and enjoyable people.
Super helpful staff couldnt be more pleased with how they handled everything !
Alan is the best. He will take great care of you and restore your hearing.
Alan and Katherine are a great team. Very caring, and professional.
Kagan is such a good person to work with. He is attentive and extremely caring.
Kagen was extremely helpful for me and my family, I highly recommend working with him!
Katherine Patterson is awesome. Super friendly and very professional!
Alan does a great job! He was patient and very knowledgeable.
Alan is knowledgeable and extremely helpful. 5 stars!
Katherine is very professional and her passion for helping others is truly apparent.
I love my hearing aids! Dr. Mateer and his staff are great, I reccomend Miracle Ear to anyone who will listen
Katherine Pattersons you are awesome, just would like to say, what an amazing company and team
Wonderful store, great staff. Alan is the best!
Love, Love, Love the whole experience!! Can u hear me now!! Thx Kat!! Your the Best!!
Kath and alan make a great team! Ecellent customer service! 👍 all day!!!
Awesome store, awesome people. Highly recommend to all!
Great customer service, Alan was awesome, he took great care of my Uncle. Thanks!
Super customer service. By Katherine and of a course ALAN MATEER.5 STAR FOR PLEASING THE CUSTOMER.
Katherine is very professional and has a heart of gold and Alan is fantastic at helping people find what they need and gives each patient his up most attention
Best customer service I ever seen!
Kat & Alan are a great team to work with!
Very friendly and helpful staff.
Great ownership and quality management!
Great people and nice place!
The best service anywhere.
A beautiful facility with all the newest equipment, and an amazing staff!
I love this place perfect
They make to many same time appointments.
Excellence service!
Its where mine is assigned.
Duhhh