Came in for some questions about storage rates. I spoke with Kia she was super helpful and provided me with all the information I needed. I definitely will be using you guys for my storage needs
This is a wonderful place.the staff is always nice and helpful.Ive been here for a while.thank u
Keia was exceptional in her Customer Service and Customer satisfaction. She is a definite positive person willing to help the customer.. she has great attitude and willingness to help. Thank you so much!!
Office that was great they were reliable dependable and I had a great attitude theFacility is clean and all-around great experience
I’ve had a great experience with this self storage so far. Sierra does a great job. She is very professional and friendly.
Keia was so helpful and wonderful when it came to renting out a storage unit. She kept me updated, always checked in and helped me through the process. Thank you Keia!!!
I am very happy with the storage facility and especially with the manager Sak. He has been very kind and looks out for me. Recently I left my key in my lock and Sak seen it and put it in safekeeping for me. Very thoughtful. I try to go to my storage when he is there. I like to pay my bill when he is on duty. I trust him. One of the best managers that Ive ever dealt with.
Kiera helped me today at the location on Wynda street in Sacramento. She was extremely helpful. I had many rough questions answered in a professional but friendly way.It was a pleasure to work with her.
My experience was excellent. Keia Easterly was amazing and very resourceful.
This used to be Accent Storage. I have a storage here and I feel that it is secure with good prices and the manager is a really nice man. He is good at his job.
Thank you for your help Kyle! You were awesome! Informative and prompt..all I could ask for in terms of great customer service.
Great customer service that for sure! I heard about the prices and instantly signed up cuz my other storage was wayyy to pricy. I give StorQuest Express is where To be. Thank you Keia Easterly
The staff was very friendly and helpfull. It also seemed like they have been doing a lot to upkeep/upgrade the facilities as much as they can during these harder times.
My experience renting from StorQuest has been great! The representatives have been very friendly, helpful and professional. I definitely recommend!!
This place is AWESOME!! great customer service.. SUPER NICE AND VERY KNOWLEDGEABLE ABOUT THE FACILITY..WOULD DEFINITELY RECOMMEND!!
I dont know where to Begin. Every person I speak with related to this company has been professional and extremely caring and thoughtful in every humanitarian way.I had a issue and this company went way beyond my expirations in order to make things good and work out for me.I strongly recommend this facility to take care yout personal things and take care of you as a person.
Kudos to the management. We had a great sign-in experience with an attentive property manager. He was very aware of all of the renters and is often on rounds on the property to ensure all is well. We picked this location because of convenience and competitive pricing.
Really good service and the guy who is working in the office is a great guy he is so nice and helpful
Nothing but great things to say! Clean facility and a helpful and attentive manager. I would definitely recommend giving them a try!
Sak was extremely helpful and made sure to help my family and I make the best decision regarding a safe storage facility.
Id like to say that the man who helped me get started with StorQuest was very helpful and also made sure that everything was clear to me wow I was purchasing a unit. He was very cordial and even offered me something to drink considering the heat outside. I had a very pleasant experience thank you.
Nice and clean storage facility with excellent service by the manager/ operator. The deal was great. I’m happy!
Today October 17, 2020 my wife and I experienced the worst customer service from this storage. I have been my sisters Power of Attorney for her financial obligations due to her suffering from cancer. She succumbed to her illness. Before leaving back to San Diego we wanted to clean her storage and return her rental disability equipment back to the companyI showed the worker at the desk my legal paperwork of me being her Power of Attorney and also the paperwork that is in process for her death record.I did also showed him the mortuary documents, and all documents he requested.To add insult to injury and added more stress to me and our family.The worker at the desk denied entry Because we did not have the death certificate in our possession.ATTENTION: The William Warren Group please educate your workers on cases like this. We are mourning the loss of our sister and family member and to be treated in such a manner is Inappropriate and unsatisfactory
I had a great experience at this storage facility! I was very well informed about the facility and all it had to offer. I rented a unit here because of the great customer service I received, I will be here for a long time, thank you!
The store manager was very nice and answered all of my questions. I like this facility because it’s drive access to your storage unit. Great customer service.
Vilaysack helped me get set up with my unit, and he was absolutely wonderful and helpful! Glad I chose this storage unit!
Customer service is beyond great!!!!! Phavisith is very kind, friendly and very helpful. He went over our storage unit prices and what the unit insurance covered. If youre looking for storage unit that also will provide you with great customer service, clean and up front with all the costs then you want to go here!!!! Thank you Phavisith for all your help!
Great people, wow the place is really taken care of . Friendly staff.
Pretty good place to store your belongings
Great service. Just wish they would stay open later than 7 pm.
The whole process was quick and efficient, the staff was friendly and courteous, and most importantly the price was extremely reasonable and affordable. I would recommend this storage facility to anyone in the area.
Manager was very nice and helped me decide which size unit I should rent. The office wss clean and the unit I decided to rent was empty and clean. The whole process was quick and easy.
Great service. Great Deals! The Mgr. Sak was very helpful to our needs.
The manager was super nice, and took his time going over alm the information. Their prices are very reasonable.
Site manager, Vilaysack Phavisith, was a pleasure to work with. I came in today looking for a storage unit that was going to fit all my household items and he was super helpful with explaining the different types of storages and sizes they had. He took the time to walk around the unit(while it was like 100 degrees) to open the doors of the different storages I wanted to see and helped me figure out which one was best for all the items I was going to store. He was very polite and helpful and made all the paperwork process super easy.
New ownership, the place is really cleaned up and is now professionally managed. I really like the new managers and Storquest.
Good service, clean establishment and very helpful worker.
Very courteous. Very helpful.
Ive been trading with this place for 4 years. It just went under New Management the man that was in the office is very polite polite and courteous
Great customer service and the facility is exceptionally clean.
This place is awesome,they take good care of my belong.
Nice staff. Always helpful. Well maintained. I feel like my property is completely secure.
Truly appreciate this place. Always good service . They really have done a lot of work here, looks great ! Thanks for the new wall on our storage.
Friendly service. Area could be better but over all nice place and clean..
This is a nice out of the way storage place. They keep it pretty clean.
Would not recommend to anyone unless desperate. Storage is located in a very ghetto area, there are homeless drug addicts who often wait outside storage area, patrolling up and down wyda.The Storage itself is very old and dingy looking. My storage was the size of a small closet and I got charged almost 100 a month for it. Definitely didnt get my moneys worth but I was desperate at the time.And last but not least, the customer service is awful. The lady that works there also lives there. Shes nice but very clearly overwhelmed by managing the property. So she enlists the help of her flamboyant best friend, who is very rude and acts like he doesnt want to be there.He threatened to call the police on me and my dad, and wouldnt listen to our questions we asked.Very hard to get in touch with them when calling, because they will blatantly ignore your calls. And the lady takes alot of breaks throughout the day. There have been numerous times Ive came by to make a payment and the lady was nowhere to found.Very unprofessional management, and very unpleasant experience I had there. Wouldnt recommend to anyone, except maybe a drug addict if he needed a Storage to sleep in for the night.
Great service.
Not very friendly, problem with homeless breaking in. huge problem with billing@
5 stars
Hate it all wrong
Very good price and excellent service