We rent a LOT of cars for our clients, we drive celebrities around for several casinos and other big companies. Every car rental company we deal with does a great job for us accept this one. We did our first and LAST rental with these guys this past weekend. They did NOT do what they told us they would. So buyer BEWARE. Their attitude is not for a long term relationship with people, it seems to be screw you once and get all they can one time.
Theyre service is always great 👍.
Dropped off a truck to have a spray in bed liner put in. When we got it back, bed liner looked great! However, we had to ask to have the grease wiped off the tailgate when it wasn’t there when it was dropped off. Also was told AFTER we paid that the warranty was not as we were told due to there being rust in the truck bed. In my opinion, we should’ve been notified of this before the bed liner was done not AFTER we paid.
I recommend this business to anyone with automotive needs. I got my appointment in a timely manner. They give good service for a great price.
Great mechanic s and offer a lot of truck and car add-ons ask for Terry great mechanic hes mt go to guy
Went to get my car radio replaced. Took about an hour and 40 minutes. The guy who replaced it was nice and informative. Got a 2 year warranty on it. Was glad I finally got my radio fixed. A little pricey but you get what you pay for. If anything goes wrong, dont mind having them do the repairs. Glad to have chosen them.
Great service. Competitive pricing. My go to place for truck accessories
Absolutely amazing group of people here, save yourself a trip to the dealershit and save yourself some money too!!
I took my 2016 Ram here for new brakes because they were starting to squeal. I got a call mid afternoon that the brakes still had half of their life left in them. And that they were squealing because they were original and didn’t have something on the clips. Redmond’s offered to put whatever was needed on the original brakes to stop the squealing. But I requested new brakes anyway, which they did perfectly. But what impressed me most is the level of honesty and no attempting to sell me everything. Their honesty goes a long way with me!
They installed trailer wiring on my Dodge nitro. Did an excellent job, very freindly staff. Thanks!
Fair prices and quick service. Needed a tonneau cover installed in 30 minutes with no appointment
Great stereo shop for radios and Bluetooth system
Good place to buy accessories for your truck
Ok. My new starter keeps doing weird stuff randomly to my car. Documenting video of the weird glitches and bringing it back. Also missing the back hatch hole punch out to access the lock.
Got a custom box for my subwoofers from them and it was perfect. Customer service was amazing, it was done quickly, and it sounds amazing. Definitely would go back to them for anything.
I am a otr truck driver and had to take my truck to kenworth to get fixed, well after I walked 6 miles from hotel to enterprise, enterprise told me they could not rent me a car well I called Redmond and after talking to I think is the owner and his wife they were more than glad to help me. I want to thank you guys from one business owner to another I would have never been able to get my truck fixed from having to go back and forth signing paperwork. Well after over 12k fixing my truck I will be back on the road soon. Thanks!!!!!
Very nice and friendly. I feel confident with what I was told concerning my car.
Had an appointment at 11. They told me job would take 1 hr 30 minutes. They did not have my truck done until 4 p.m. did apologize after I questioned why 5 hours. But pretty much just made it seemed like it happens and the bed liner took longer than they thought. Customer service was not great or even good. Ill pay more next time for better service at one of their competitors.
Called to see if they could install some runningboards that I had purchased. Now I did not know that Redmonds only installs products that were purchased from them, which is perfectly reasonable, but they couldve just said that. When I asked if they could install some runningboards that I had purchased and how much to install, the gentlemans exact words were, Im not even gonna get into that, we dont install used products. No kind tact, no respect, just blatantly rude. I most definitely do not recommend this business, for they pick and choose who they will and will not be polite to, if thats how they handle customer support, I can only imagine what type of care they would have for my vehicle, Im guessing NONE. I definitely will never do business here, I prefer companies that provide a welcoming atmosphere as well as quality work and customer support, all of which Redmonds severely lacks. Good luck, friends!
Rented a car while mine was in the shop. Repairs took longer than expected and Ken was more than accommodating. I definitely would recommend them in the future.
I have keep going there get new amp .i never have it long before it burns an smokes .....i would never buy from here again.
Scott was amazing to deal with like always
The are honest workers and they honor their warranty. We had a brake down while we were on vacation about 13 hour away from home. We had to spend an extra day due to car repair. Almost $500 in repairs... when we arrived home, my husband called them and was told to bring the receipt in. They issued a check to him to cove the cost.
They were excellent! Great service and a great job on my truck! Highly recommend them!
Staff was friendly and professional. If they dont have what you want they will try to steer you in the right direction.
Quick response. No problem coming in from car breakdiwn
Thank you to all at Redmonds I brought my 02 Mercury sable in with no heat and you guys did a excellent job. From what I understand it was a cobbled mess and i praise you all for getting it fixed right so me and my kids dont freeze this winter. Kepp up the great work and excellent customer service you guys rock!!!!!!!
Had replacement speakers installed and they sound great, service was excellent and job was done quickly. Scott was very helpful in giving me options for the best replacement, even suggesting a speaker that was nearly half the price but would have the same warranty and similar performance. I still went with the premium option and I’m extremely happy with it .
Friendly, and treated with Respect. Redmonds is the place to go!! They are VERY busy there and it is well worth the wait. Things are DONE RIGHT!! I had a Remote start put in and lets just say i should of done it there last year and not the place down the road. They take their time and do the job RIGHT!! Very Nice People . So trust me when i say It is the Place to go. Dont waste your time somewhere else!!!
Great place to get your vehicle fixed. The guys are very knowledgeable and Bud is very upfront with what needs to get done. Not a rip off place like other places.
Redmond Automotive did a great job helping me figure out the components I wanted in my car audio system. Scott was very informative and it seemed as though they valued customer service over pushing a profit. I would recommend and will go back for future needs. Thanks!
They are are very good !They have been doing all our mechanic work since we moved back to Michigan,Thank you Redmonds
Cool place lot of good things like car audio nice people will go back again
Shocks, what a difference ...! Thk you
Fast install of a trailer hitch
I have had better experiences with other similar businesses.
Honesty and integrity. Excellent work at. a very reasonable price.
Staff is very friendly, they also answered any questions I had and they told me a lot of information to help me decide my stereo system for my sub and amp. They also installed my viper remote car starter at a later date. Prices are very reasonable and I really havent had any problems with what theyve installed in my car. Im very satisfied with Redmonds.
This place has excellent service and very qualified, professional technicians. They will not oversell you on a repair or installation or try to con you into unnecessary work. This place sets a standard for integrity that other automotive businesses should follow.
I went to get an automatic start put in, made an appointment 2 weeks in advance because I live in the Detroit area (drove up here because everyone I knew and called recommend it), and still had to wait twice as long as they told me when I made the appointment. I understand shops get busy but thats why I made the appointment. I ended up running late for my whole day. Love my start, works great. But was pretty sour on having to wait hours over what I was told weeks ago because they had a walk in before me. Again...I had made an appointment.
The as e guys know their stuff. I have NEVER been disappointed in the service or office staff. They are always polite and professional
I bought a remote start for my manual transmission vehicle here. Thats a taller order than it sounds like. Not everyone is willing to install a remote start in a stick (you dont want the car starting while its in gear and jumping unexpectedly). They were willing to install it and have been super helpful with everything. They replaced the batteries in my key fob after a year for free and were super helpful when I was ready to upgrade to the cell phone app version of the device. I definitely recommend them for car upgrade stuff.
They do good work, make sure u get a quote Tonto penny.
Always great service.
Bud had never let me down! Great work and fair prices. I always recommend them to anyone who needs work done on their car
Very good mechanics and personal Bud, is great down to earth explains anything and everything you want to no about while he fixes your vehicle, great guy ! Prices are very fair, excellent place for any auto or truck or about anything that needs a repair, nice place also for customized truck repair and nice showroom for sterio s and everything you would ever want for your vehicle. 5- STARS. Larry
Brett does outstanding work. Always plans his installs which are clean and very solid. furthermore, He goes over the call of duty and a lot of shops dont do that. Keep up the good work!
They were really nice and patient
They get the job done right every time. Nobody is perfect, but they do their work the right way. Good ethics.
Been going here for 30 years great service and always friendly people that are professional and knowledgeable about the products they sell ..
Good customer service and happy with what I purchased
Honest, dependable service. They go above and beyond to take care of their customers
Dave will hook you up with all of your automotive accessory needs and deliver it with amazing service!!
Just want to inform everybody on where not to go to get your car repaired. Redmonds! First of all, Redmonds told me my car would be repaired in one day, and if not in one day then a guarantee fix the day after, but it took way over. Next, they tried to tell me, the part I replaced 3 days prior, that it was worn down and old, which is a complete lie. Redmonds auto repair is a scam. Also, they told me labor would be $90 an hour, but when I get there to pay they tried to say there were shop fees as well. Their words were Shop fees are things like if we use a drill bit or air. Why am I paying you by the hour????? Absolutely HORRIBLE experience. Never would recommend to anybody.
We rent passenger vans from them all the time and they have a good price and very friendly service. We give them a 10 😊
Always receive great treatment from Buddy, Mike, and the rest of the mechanics at Redmonds. The only place I go for repairs.
Just purchased some audio accessories for my truck. Scott got me close to online pricing and can have the item now, very nice and knows his stuff. I well be looking at buying nerf bars for my truck later this year, and hopefully be buying from them.
Had remote start installed on my wifes car. They are very nice and do a great job.
Bad time management here. Told two hours to do a hitch and after 3 hours and too lame reasons why its taking so long, I am still waiting.
Great customer service. Friendly and they know what theyre doing!
A AWESOME PLACE TO GO TO FOR YOUR TRUCK OR CAR CARES
Spent around $300. After about three weeks, the repair was never completed after full payment and my calls/texts became ignored/blocked. I ended up getting my vehicle repaired elsewhere.
OK, This is a tough one....My wife and I rented a van from them for a spring break trip for our 4 kids from MI to TX (1500 miles one way) Staff was friendly and overall good to deal with.....EXCEPT about 10 miles from our destination the speedometer stopped working! (Talk about stress) This was a Saturday so we called and let them know......before we even got the last 10 miles they texted and said that as long as the van is running fine that there is nothing to worry about and they would fix it once we got back. (I am paraphrasing as I dont have the phone with me that has the text on it) So in other words, you have no idea how fast you are going but enjoy your time there as you drive around all week and spend 1500 more miles coming home ---again without knowing how fast you are going.I ended up working on the van for about an hour and got the speed-o to work....however on the way back a week later it quite again and then after stopping and wiggling wires, it started again. I let them know about the stress level this caused all week and the time I put into it and asked for some form of discount........never even got a response.While they seem to be kind and helpful up front....when there was a problem (major one!) they really did not seem to care and definitely did not make ANY attempt to make it right with customer!
An oily footprint on my carpet, but everyting else was good. Bud runs a tight ship. If you have ANY concern, he will address it, and make SURE your vehicle is road ready. #qualitywork☺
Rented a van to take to new York price was great and van was very clean
Great friendly service. Nice selection of products
Fast friendly quality service highly recommended
My husband and I are grateful for the quality, efficient service and fair price from Redmonds. Thank you, Ken and team for taking such good care of us and our 95 RV!
Excellent knowledgeable staff and fair prices. No one better in the Tri-cities.
Excellent staff...very knowledgeable
Top notch. Best in the area.
Driving home my new van right now, love the service, speed, price of my ride, thank you.
Friendly staff, always willing to help, good prices, and even better service!
Cheap prices best car service in town
Best place for car audio in Saginaw county.
Great guys. Great service.
Friendly, helpful, if they dont have it, theyll tell ya where to get it!!! Dependable products with exoert installation!!!♥♥♥
Scott is always a great help when I come in!
The employees were courteous and efficient!
Good service and good waiting time
Quality service, very helpful.
Best service I have had in a while. Thank you.
Above and beyond expectations!! Great shop knowledgeable guys!
Hail to the almighty Bud, best wrench around !!!
Great prices and great mechanics
Excellent customer service!!
Great place to get a car or truck tricked out!
I wanted 4 speakers and a small amplifier that I previously purchased from Redmans installed in my new vehicle they wanted $305. I dont think so...
Good people, great service
WONDERFUL PEOPLE!!!
Takes advantage of people (especially women), lies about needing additional parts and overcharges ridiculous amount, never go to these scammers
Got my rain guards installed as I waited and it took about 10 minutes
Very nice staff
Excellent service!
Great staff
Ill return
Good service
Knowledgeable