Ga
Garber Bay Road
5330 Bay Rd, Saginaw, MI 48604, United States
Comments
St
Review №1

I highly recommend anyone who is in need of a new/used vehicle to go see Eric! He was so Professional, I had a few bumps alone the way on my end. Eric made sure he stayed with me the whole way. I went from a 2010 Equinox to a 2019 Jeep Compass! I’m sooo happy and excited! I couldn’t have done it without Eric! Go see him you won’t be disappointed!

Ke
Review №2

Best car buying experience ever! Thank you Levi Ralph for getting me into a car I absolutely love super fast! Love that Garber Team - Levi, Seth, Sasha and Rob - each and everyone!

Ke
Review №3

Outstanding service! This was the best car buying experience that I ever had! Ask for Alan, he goes above and beyond for his customers. He really listened to our concerns, answered our questions, and put us exactly into what we were looking for. Process was so easy. He was more than accommodating and helpful. I left feeling confident in my purchase and have already recommended Alan and the dealership to several of my friends who are currently car shopping. There was no pressure and professionalism was outstanding. Thank you again I will see you next time.

St
Review №4

I had a great experience at Garber because of my salesman Levi Ralph. He made it so easy all I had to do is sign the paperwork. I would recommend Lev Ralph at Garber anytime. Thanks Levi.

Br
Review №5

Drove over 2 hours to purchase our 2021 Hyundai Palisade and couldnt be happier with everyone we worked with! The only negative is the price they provided on the website is not the price they gave us for the trade (trade vehicle less than 1 year old with only 7,200 miles and in excellent condition). Would have liked for them to give us the amount that they indicated on website for the trade (it was $300 difference). But the sales and financial staff were fantastic and treated us with the utmost respect 🙌. We would definitely travel 2 hours again to do business with them. Wish they were closer so we could also give them all the service work.

Mo
Review №6

Matt Miller did a great job getting my new Jeep. After trying to locate one within Michigan it was decided that I would have to order one. It arrived timely and he was instrumental in helping me set everything up. Great job.

Br
Review №7

During a purchase of a vehicle from Garber Bay Road Used staff in the used and the new Chrysler, Dodge, Jeep, Ram department were very quick to answer any and all of my questions and in a way I understood. Whether explaining a concern I had or questions of the vehicle purchase process both departments were patient and answered all my questions. Working with them made me feel at ease with their experience of the buying process along with the knowledge of any and all warranties and protections I could purchase along with my vehicle.

Ma
Review №8

Worked with Becky, and from start to finish the process was seamless and easy! She is very knowledgeable, professional, and friendly. 10/10 would recommend, and we will 100% be back in the future

Ke
Review №9

Bill Case and the rest of the staff were amazing! I was very pleased with the service. I highly recommend Garber Bay Rd.

j
Review №10

Meagan and RW are two of the most passionate and caring people. They don’t treat you like just a customer. They treat you like you are an addition to their Garber family. I wouldn’t have traded working with them for anything. So if you need to see the light at the end of the tunnel like I did, they will surely help you find it.

Ke
Review №11

Alan really went out of his way to get me in the vehicle I wanted. Everyone there is really friendly. Would definitely recommend!

Ke
Review №12

Thank you Mike Pitzen for helping me with my new Grand Cherokee L Summit! You make buying a car easy and less stressful! Thanks for making time for all of my questions and making sure I knew how to operate all the extra options on my Jeep! If you need a car, Mike will take care of you!

Ta
Review №13

My experience was great. I went in to ask questions and Alan was very friendly and very helpful in getting me set up. I didn’t have to do a lot of running around to get different things because Alan was able to get it done right there.

Le
Review №14

Dan was fantastic salesperson! Super friendly and walked me through every step of the process. If you go to Garber ( which I recommend!), you can’t go wrong with Dan! Thank you so much to Dan and the team at Garber on Bay Road!

Ja
Review №15

Dan and Rob were awesome! Didnt try to pressure me at all. Great to work with.

Ke
Review №16

Garber Ram Jeep Dodge in Saginaw treated me with lots of care kindness and respect.5Stars for them. I will buy again from them and would recommend my family and friends give them a try.

Do
Review №17

Matt (Hey Mikey) Miller did an excellent job getting us our new Jeep Cherokee. Very thorough, knowledgeable about the product and he did business when the time was right and made it a good experience overall

Ai
Review №18

Got me into a new car quickly after I was pre approved. Really love the car and color. She is a beauty. Thank you again meagen

Sh
Review №19

Jade at Garber did a fantastic job of setting me up with a new Tucson! Got a fantastic price and an amazing price on my trade in, almost too good to be true! Definitely have earned my continued business.

St
Review №20

Thank you Matt Miller for taking great care of me!!

Le
Review №21

Mike Pitzen- you rock!! Thank you for helping us add to our Jeep family!! Your expertise and knowledge about Jeep brand is awesome. Thanks to RW too! Thanks Mike for listening to what I wanted and making it happen!!

Ch
Review №22

I had a great experience working with Meagan Lepien! Very helpful in all my questions and very helpful in working around my busy schedule and went out of her way to help me. Thanks again it was a pleasure working with you and Garber

Ma
Review №23

Highly Recommend Meagan! She is amazing. I had a really good experience here.

Ka
Review №24

Excellent experience. Our salesman, Mike Pitzen knows jeeps inside and out! Would definitely recommend!

Ri
Review №25

Matt was great! The whole staff at Garber made my experience awesome. Matt and Porter were great to deal with the listened to my questions and were never pushy. Second Jeep I have leased from Garber highly recommended. Alex in the business/finance was super easy going and actually made signing my life away fun!!

Do
Review №26

Had a good experience buying a new car. Rob and Mufasa helped My wife and I throughout the whole process.Love our 🆕 Venue. Id definitely would buy another one.Thanks Guys,Don & Mary

Al
Review №27

Just purchased my 3rd new vehicle from Garber and the team there is amazing! I couldn’t be happier with my 21 Grand Cherokee L!

Ma
Review №28

Matt was awesome to work with! He is a very kind and caring man! From start to finish, it was a pleasant experience.Brian was instrumental in making the deal happen and he can never be thanked enough for all his help!!! Rob was great and made the financing happen! These people are forever my family!!! Thanks for a great day...I LOVE these guys and my new Pacifica!!🥰♥️

Se
Review №29

Bought our Nissan Kona from Becky. Ask for her when you go. Friendly, professional, and understanding. Will work to get you want your looking for.

Ta
Review №30

I just recently purchased a 2019 Santa Fe from Dan Vega and he was AMAZING!!! He helped me out so much so I was able to get the car I was set on. He was professional, had a good attitude, and went out of his way to make it work. Thank you so much, Dan!

Gr
Review №31

Got a new Ram lease. Levi made it quick and painless. Thank you!

Ja
Review №32

Had a great experience working with Mark Nelson at Garber to buy our new Jeep. No pressure and a smooth transaction. Answered questions completely.

An
Review №33

Jade was great! Most Everyone were friendly. Great prices. Great cars.

Do
Review №34

Alan searched out the car we were looking for with all of the options we wanted. Couldnt be happier.

St
Review №35

We just loved jade so much we had to return in 3 day to buy another truck from you

Cl
Review №36

The staff were very professional, explained things clearly, Bill Case allowed us to figure out our Elantra, and Rob did a stellar job in financing.

Ni
Review №37

I have never left negative feedback before, ever. That being said, I feel it is fully justified in this situation.For starters I was referred here by my daughter, whom I trust implicitly. So I went to the same person she had a great experience with.It really was a bizarre experience. I felt the whole time like I needed to beg them to sell me a car. I told them the first meeting I was looking for a vehicle now. Next the fact I had to reach out to find out all updates including the one to find out I was approved after 5 days (8 days total, but I wouldnt count Saturday thru Monday because Im aware of the holiday) after starting all the paperwork. Then in the same phone call was told that I would have to wait another week or so because they didnt have the title to sell me the vehicle. Still kinda shocked over all that, I asked what interest rate they found me, and I was told they couldnt tell me over the phone. I could schedule an appointment the next day with the manager I had also already spoken to, to discuss it. Why would I schedule an appointment to discuss an interest rate?? Not to mention I would still be leaving again without a vehicle.So at this point Im really frustrated with the whole situation, so I emailed the salesman explaining how I felt and my frustrations professionally. Only to get a response of I needed to understand that there had been a holiday, and it isnt their fault they didnt have the title. To me the whole situation makes for very poor business practices.Lastly, I went to another Garber dealership, was approved and in my new car all in the same day.

Br
Review №38

Alan and the rest of the team at Garber are very easy to get along with and worked with me to make a very difficult problem into a easy solution. Love my new jeep guys.

M
Review №39

Matt did a good job. He worked hard to make me happy. I know I cannot be easy to deal with.

Ow
Review №40

Jade at Garber Hyundai is the best ever!! She helped me out soo much and Im forever greatful for this experience. You want a new vehicle? Im telling you to go see her now!

za
Review №41

Becky is awesome! She was super helpful in helping me get my new charger. Thanks again!

Mi
Review №42

Got me a great Vulva at excellent price!

Ka
Review №43

If you are in the market for a new or used car, be sure to check out Garber Bay Road in Saginaw. Their sales staff are very helpful and friendly and their new sales manager, Porter Brown, went over and above to help me out! Would highly recommend stopping in here if you are looking for a car!!!

Da
Review №44

Bill knew what I was looking for and would update me with different vehicles as they came in, til I found my match!

Zh
Review №45

Picked up a 2016 Ram 1500 Bighorn in here. Jake and Kevin are working so hard to get this deal happen for me (including my trade in) Hopefully this truck will be my reliable partner in Michigan. 5 star dealer, no doubt. Only thing is the parking sensor always need wipe. Hopefully can get this thing work.

Ch
Review №46

My experience with Garber was amazing, Bill Case was a amazing salesman he help me get the car I want. So if anyone is looking to buy a new car go to garber on bay rd and ask for Bill.

Tr
Review №47

Vary good They treat me good

Ti
Review №48

Awesome work Matt on finding the Ram 1500 that I wanted. 2nd purchase with Garber with no hassle and very quick with purchasing.

Te
Review №49

The salesman Mark Newman was very professional and worked hard to get my business. Great people to work with!

ja
Review №50

Bought a Kia Soul from Alan Karow. He was very pleasant and professional. I really like my car. Thank you Alan.

Sh
Review №51

I bought a 2017 Jeep Grand Cherokee from them within a couple days of owning the vehicle I had clunking coming from the front end I messaged them and asked if they could help me and try to fix it or discount me for the issue. Mind you I live 2 hours away the only answer I could get is we can’t promise you that it can be fixed. I am not going to drive 2 hours to know it can’t get fixed. I said I will have some locally fix it would like to know if they would reimburse me what I have to pay for the parts and labor. Got a quick NO. Was also told that my vehicle would be detailed and cleaned on the inside and also a full tank of gas. I had less than a half tank when I took it home and with the seats dirty. Won’t be doing business with them ever again.

Te
Review №52

Wayyy to pushy, and rude finance guy, do not recommend this dealership

Er
Review №53

Matt Miller was great to work with. No pressure and highly efficient. Would definitely recommend both Matt and Garber.

Ro
Review №54

Got my Ram from Matt. He did me right

Ho
Review №55

Their inability to return phone calls and follow up cost me $500 at minimum. Unless youre purchasing a brand new vehicle from them they dont want to hear from you. We will never purchase a vehicle from them again after this experience.

Bo
Review №56

Eric was the truth. Very patient and accomodating. I just loved ❤ him.

Ev
Review №57

Great staff!!! Kind, courteous, friendly.....treat you like part of their family. We were impressed with the professionalism of everyone. Would definitely recommend Garber Hyundai to our friends and family. Loved our salesman Mitchell Ellsworth!!!!

Re
Review №58

Bill Case is the guy to see in pre-owned vehicles. Good follow up, and thanks for all wearing masks

Ma
Review №59

Great service department. We drive 60 miles to have our cars serviced here. Excellent people, well run organization!

Ro
Review №60

Friendly & great customer atmosphere. Everyone is there to meet your needs.

Ra
Review №61

Great service...wonderful used car experience!

Mi
Review №62

Save yourself some headache and buy elsewhere, seriously. Salesman Tyler Ferguson/Robert Roehour... Buy a car from the used car lot at your own risk... They will say our cars go through a 700 point inspection and Garber takes this seriously which is some BS. Once you take delivery expect support to diminish. Make sure if you request they fix something befor delivery they actually do it and not take their word. THEY DO NOT STAND BY THEIR PRODUCTS, DONT BE A FOOL.

Br
Review №63

Great people here and always friendly. Just disappointed to see no one wearing masks while I was there. It seems no one who works there, cares about protecting others.Even if they are screened regularly, anything short of daily leaves too much in question. Masks are a simple protective measure. Sorry to see they care so little.

Ke
Review №64

Great people!

Dr
Review №65

I bought my last vehicle here and the sales man was wonderful I even referred customers. The service department is nice and the staff is courteous in the new and used car departments.

Pa
Review №66

My daughter, who co-owns our car, was here from Las Vegas and needed an oil change... we have two free ones due to us. Although it was close to closing, the gal in service, Katie, said they were fully booked the next day also. Never bothered to double check anything, just wanted us out of there. During a pandemic when businesses are struggling, she blew us off as if we never existed. Thanks a bunch. Firestone was happy to help us.

My
Review №67

I recently purchased a car and I love it!! The vehicle is very clean and runs great! Robert Lyvere was very friendly and went out of his way to get me into a car as soon as possible with the best deal he could find me.

Br
Review №68

Great experience!

Ke
Review №69

Worst service, worst communication ever. Absolutely 0 follow up, More of a focus on selling insurance and homeowners insurance then following up with a car sale. very bizarre experience, Get pre approval from your credit Union and buy a car from a private seller,

Be
Review №70

Amazing & Very helpful staff. They really think of the customers 1st.

Ly
Review №71

This place is awesome people there are so friendly. Got our car fixed and even washed it for us. I highly recommend them thank you Garber Automotive Group.

Er
Review №72

Friendly staff. Repairs takes a little longer than expected from the service department

Ti
Review №73

Very knowledgeable sales person.

Ba
Review №74

Great Service for my 1994 D 21 Hardbody truck.

El
Review №75

I love the employees in the service department! Very honest and helpful. I trust their opinion and you really cant beat the price of their oil change, even if I were to do it myself. My car comes out sparking clean every time.

Be
Review №76

This place is a joke. I drove 3 hours to look at a vehicle after talking to a sales man over the phone and text, I asked if there was any damage and he said no; yet I drove 3 hours, got there and there were huge gouges in the side of the vehicle.

As
Review №77

I’ve had my car over a year and they have had it 6months. They sold me a lemon. Every time they fix something, something else comes back broke and then they have to take the vehicle again. I’m a single mom of 3 and it’s a shame that they did this, the vehicle isn’t safe to even have my kids in because something is always happening to it.

Au
Review №78

We recently purchased a 2013 Chevy Traverse with 100,xxx miles on it. We LOVE it!! The vehicle is very clean, the staff was very friendly, & they offered extended warranties. Over all a great experience! 10/10 would recommend!!! Shop Garber on Bay Road!!

Al
Review №79

Good dealership, great people. Didnt find what I was looking for and didnt feel pressured. I look forward to doing business.

Jo
Review №80

Had an incredibly satisfying vehicle purchase experience. Gil (sales), Gary (sales Mgr.), and Pete (Fin. Mgr.), treated us exceptionally well. Throughout the entire ordering, sales, and financing process, we were well taken care of. This team exceeded our expectations. We could not be happier. We have never been treated this well at any other dealership. Our new Ram 1500 with all the bells and whistles is an outstanding vehicle. If you are in the market for a new vehicle, we highly recommend you give Garber Bay Road a look. You will be happy that you did.

Ma
Review №81

It was clean!!! Shiny floors and yes, daughters of grocery store owners notice things like shiny clean floors!! Cars were sharp, employees were helpful and understanding

Ja
Review №82

Lacking communication

Br
Review №83

Service appointment at 9:00am for oil change and recall repair. Was told it would take 20 minutes. Arrived at 8:50, was in line behind 8 other vehicles and waited 25 minutes before being checked in. Vehicle was done at 12:10pm; 3 hours and 20 minutes after I arrived.Garner Bay Road could be a great place; time needs to be spent improving the poor processes to enhance the customer experience.

Bo
Review №84

We had an enjoyable experience at Garber with our sales consultant Kelsey. She got a great deal and a very safe vehicle for my daughters first car. I highly recommend this dealership!!

Ja
Review №85

Personable staff and Stephanie Maike was excellent! She knew what we were looking for and our price range and brought up vehicles for options for us.Since we were buying prepared she addressed all our concerns . Greatly satisfied with Stephanie’s follow up and how exceptionally the Garner team worked together!

Ni
Review №86

Had a wonderful experience here! Staff was super nice & helpful. My sales consultant, Kelsey, went above and beyond!! Thanks to Kelsey, I got an awesome deal on my first car and I feel truly satisfied with my experience. Highly recommend!

Ch
Review №87

I bought my Hyundai Sonata 2.0 from here in 2015. They do all my service. Recently my engine went out which was covered under warranty by Hyundai and they fixed it. The service department then called and told me that my starter was gone. Something is very fishy. My starter worked before they broke it. They refuse to rectify the situation therefore I will not be returning to this dealership. There’s no loyalty what so ever when I come to service. Katie and Todd are very nice.

Pa
Review №88

Positive experience, and overall seamless process of getting into a slightly used truck. They were easy to get a hold of and kept in touch without overcommunication. Ken also sent a driver to pick me up over an hour away which made getting there much easier for me. I would recommend to family/friends!

De
Review №89

I bought a car from Mark Leonard and was very satisfied with his service. He has a wonderful personality and did not pressure me at all. I would recommend him to all my family and friends. I will certainly buy another car from him.

Ra
Review №90

We contacted Alex Marcoux about a used vehicle we had seen online, it was going to be a second vehicle for us and we weren’t sure we could squeeze it into our budget. Alex was very friendly and extremely helpful through the entire process and tonight the sale was final! We definitely recommend him!!

Fr
Review №91

This was my first time buying a new vehicle and I had no idea what to expect. Thankfully, Mark Newman, my gracious and very informed salesman, extended exceptional service to me. Mark has a great grasp on what good customer service and knows how to execute it. Aside from needing a dependable vehicle, a high level of service and the quality of it is what I was also looking for when I pulled into Garbers parking lot.Mark is very knowledgeable and he was professional, while also being very down to earth, from the beginning when I walked into the showroom, to offering me a test drive, up until I drove away in my new Jeep. I am thankful that I encountered Mark Newman and should the occasion arise that Im shopping for another vehicle, I will most certainly seek him and his associates out. I have been and still am very impressed with his level of service, and with the service of his associates. If you need a car, find Mark Newman at Garber Bay Road. He will hook you up and you will not be disappointed.

Ap
Review №92

This group has been a proven place to do honest business with. Highly recommend when you plan to make your next auto purchase.

Al
Review №93

My husband and I spoke to Stephanie in regards to trading in our Chevy leases - we had been eyeing a Jeep for a long time! We were all over the place with what we wanted, as we normally are - she was patient with us and when she wasnt there Mike jumped in to help us too! We felt that they were a true team who just wants to give you the best service possible! Stephanie got us out of our Chevy leases and into the Jeep we wanted and no doubt I would suggest the Bay Rd Garber again for anyone looking for a Jeep as they were top notch! Thank you Stephanie for earning our business we will be back to see you!!

Al
Review №94

Of all of the car purchases I have made over the years, this was the best car purchasing experience ever! John K. listened to my familys needs and listened to my concerns regarding my budget. He and the whole Garber team worked nonstop to find us the right car at the right price within our budget. Never once were they pushing us into something we didnt want or couldnt afford. They were amazing! Thank you John and Garber!

Ta
Review №95

I rate the place & people 5 star! Theyre so friendly they offered popcorn & water everyday lol! They people had smiles on their faces, greeting every customer that came through & they helped me find my dream car. Thank You Garber

da
Review №96

Garner Nissan is the best! Best service and friendly staff.

Je
Review №97

Buyer beware! I purchased a new car here in 2015 and was satisfied enough to purchase another for my wife in 2016. The prices and service were ok but nothing special. I learned my lesson after buying the second car. We drove it off the lot and realized it had a major defect in the instrument panel. The dealership was closed already so we contacted the sales person the next day. He promised to order the parts and take care of it. 2 sales people, 2 managers, the general manager and a year later they still hadnt gotten it straightened out. I sent emails, letters and pics of the dash and they couldnt get their act together. Service after the sale was terrible. Once they have your money, youre just another number. Ill never return.

Ka
Review №98

Bought my first car from Mark Leonard. He made the process simple and fast. He is always helpful when these are any questions. He’s a dedicated worker.

Ms
Review №99

Friendly atmosphere awesome car sales people

Ja
Review №100

I would highly recommend anyone to work with David R if ever in the market for a vehicle. He was extremely helpful the entire process. He went above and beyond our expectations to find exactly what we wanted.

Information
100 Comments
4.2 Rating
  • Address:5330 Bay Rd, Saginaw, MI 48604, United States
  • Site:http://garberbayroad.com/?utm_source=googlemybusiness&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 989-399-8550
Categories
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Ram dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–6PM
  • Sunday:10AM–3PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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