user
Garber Nissan
5450 Bay Rd, Saginaw, MI 48604, United States
Appearance
Garber Nissan
Comments
Ti
Review №1

Very good customer service, fast. My second car purchased and serviced here and im still very pleased. Thank you

Ke
Review №2

Wish I would have known of this place sooner. Staff is so friendly and welcoming. Questions were answered and given helpful advice. Will refer everyone looking for a car to come here. Great job everyone!

St
Review №3

I was going to have to the diagnostic done closer to home, someone said that cars are specific to brand. I have a check engine light on since I bought the car out East. The forums recommend having it read for codes sooner than later. Thanks

Ed
Review №4

Great place to have a great, knowledgable, reasonably priced repairI will take my vehicle here anytime I need service.

Di
Review №5

Rob Groh was great to work with. He promptly returned all phone calls and worked a fair deal with us. Rob is personable and a pleasure to work with!

J
Review №6

They are always great. They stay on time and keep you informed.

th
Review №7

Service was great, fast, and less expensive than I expected it to be

Ka
Review №8

There is a Nissan dealership within 15 minutes from my home but after experiencing their customer service and inflated service costs (over $120 for an oil change) I started looking elsewhere. I am very satisfied with the level of service and pricing from Garber Nissan. It was worth the trip. The service person who assisted me is EXCELLENT. He is a new hire and I can see why you hired him--great choice!

Er
Review №9

EVERYONE DID TREAT ME VERY WELL .

Me
Review №10

Ben helped me schedule my oil change quickly and at a convenient time. When I arrived, he informed me of scheduled maintenance recommended by the manufacturer, which I chose to have done. Ben was very friendly and courteous, and even got my wife and I a shuttle to get some shopping done while we waited. Great service!

Ti
Review №11

The staff was wonderful. Friendly and efficient.

Co
Review №12

Everyone is very knowledgeable, friendly, and always professional in their communications. I appreciate the service department, I will continue to use and I do recommend.

An
Review №13

Service guy was very friendly kept me updated on my car was pleased with his work.

Br
Review №14

My Service Guy Charlie was just amazingly helpful! Great Customer care skills, if ever had to go back hes the go to guy💯👍

Aa
Review №15

Fantastic customer service. Very clean and well lit waiting area. Plenty of coffee and hot cocoa available. LOL everyone was polite and courteous. Many years of future business will be done here

He
Review №16

The staff here is very knowledgeable and professional. We look forward to seeing Ben every time we go in for service because he is so friendly and knowledgeable.

J
Review №17

Still working with them on a repair when my new Titan was TBoned by a drug user up in Grayling. So far, Ben and Charlie have been absolutely outstanding do deal with! They are extremely knowledgeable and professional in every way. I will update when the repairs are completed but I don’t expect anything less than perfection since these two are involved.

Ti
Review №18

The service staff, regardless of changes, has always been flexible, patient, and understanding. part of why i chose to go to the dlr for my work is because it’s where the vehicle was originally purchased from the first owner and i’m the second. the empathy and open communication is why i keep coming back.

Am
Review №19

Garret was my salesperson and he is awesome. Everyone at the dealership was friendly and helpful. I took my new, beautiful car home today. Thanks Garber Nissan!!

Ad
Review №20

Brought my vehicle in due to transmission slippage and check engine light. My CVT blew at 48k miles and was replaced with another CVT. The same problems are occurring as they did with the first CVT. My vehicle has 82k now. Dealer took over an hour and a half just to run diagnostics and do an oil change. At that time I requested a loaner vehicle in order to make my doctors appointment. Supposedly they don’t offer that and “it would take longer to apply for a rental”. So I ended up missing my appointment. That’s not even half of the problem. I was charged for diagnostics and 3 codes emerged. They were cancelled out without any actual fixing. The CVT was not looked into. After leaving the dealer the vehicle continued to have transmission issues. Two days later and the check engine light is back on. I will never go to that dealership again. Nissan should be ashamed of this type of service. Also it’s pretty alarming how even the employees at this dealership aren’t aware of the class action lawsuit regarding the CVT in my 2013 Nissan Altima.

Au
Review №21

I went with my sister to drop her car off for maintenance and found I had a flat tire in their parking lot. It was early in the morning and I had my 2 young children with me. They were so friendly and put my spare on for me. Thank you!!

Sc
Review №22

I recently purchased a new Hyundai from Garber Nissan Hyundai and I am very happy with my experience. I had been looking for a long time to find the right new car for me and stopped into Garber on a whim where I worked Erika Foley the entire time. She was a real pleasure to work with.After test driving a few Hyundai models, I had my eye on the Elantra Sport. There werent any at their lot, but they found the exact one that I wanted and had it shipped for me to take home the next day. What service!I highly recommend Garber Nissan Hyundai for your next car purchase. Hyundai has a great selection of cars and Erika will help you find the right one for you!

Ja
Review №23

Great experience here. Bill and Marquis really worked hard for me. Very happy with my new Nissan Rogue Sport. Would highly recommend. They helped me out a great deal.

Ma
Review №24

We went in for oil change and tire rotation and we get the full service.

Mi
Review №25

Excellent service experience.

Ig
Review №26

Pathfinder are terrible vehicles. Do not buy a Nissan they fall apart under 50000 miles and no help from dealership. Not built well and never buy third party warranty.

Ni
Review №27

Recently purchased a new 2020 Hyunadai Palisade. The team at Garber took excellent care of us! We were thrilled by the attentive service from everyone - Mitchell, Mustafa, and Erika all went above and beyond throughout the entire process to make sure we had all the information we needed and made the right purchase. We have a 6 month old son and live on the west side of MI, Erika the sales manager even delivered the vehicle to us (on a Saturday!) to save us the 2.5 drive across the state...much easier than trying to entertain a small child on a long drive. This was an exceptional customer experience hands down! Thanks to everyone at Garber!

Ca
Review №28

Your new guy, Charlie, was extremely good and most helpful to me. He walked me through all my options and then helped me get additional financing to pay for the extensive repairs my car needed. Thanks a million. Thank God for Charlie.

Ra
Review №29

Waited for a tire rotation and my last free oil change. Also had the a/c checked for some issues and found that it needed a new cpu control part which was placed on order. Ben was very professional and friendly.

Lo
Review №30

The young girl that works in service department that you meet when you pull your car in ! Wow this girl is wonderful I was there from 9 am to 4 pm and she kept checking on me updating me she was outstanding ! The service guy was awesome took me and my car for a ride explained everything he was so awesome ! Those two deserve a raise or a nice bonus they are there for your consumers you can tell ! Thank you so much you two and Nissan thank you

An
Review №31

Prompt service. Friendly staff. Good price. Low pressure for add on service but still offered. I actually drove 55 miles out of my town to get service in Saginaw because of your quality staff!

Sh
Review №32

Perform the servers that was recommended and didnt try to sell me something I did not need

ch
Review №33

Katie and ben were great as usual

Mi
Review №34

The service was outstanding, very timely! The waiting area my have been smaller then Some but clean inviting comfortable! The service manger help me with a problem on my ford! A great dealership with great and friendly staff!

Ka
Review №35

Mitchell was great. He answered my husbands email immediately, we stopped by and we bought a new red Sentra. Almost 10 years to the day that I bought my first Nissan Ultima from the same dealership. Love my new car.

Re
Review №36

There was a software issue that needed to be fixed so there really wasnt anything wrong with my car. The overall experience was very pleasant!

B
Review №37

I do not know my handlers name but she was awesome. She came to me to let me know what was going on with my car and to get new info if I need to replace something or to update an item.

Sh
Review №38

Mitchell was amazing and very accommodating especially considering the changes with COVID. Jessica and Moustafa were so friendly and he explained things very thoroughly. I have always loved dealing with the service department. This is my sixth vehicle and the people at the dealership are the major reason why.

Jo
Review №39

Todd was extremely efficient and helpful. We came in for an oil change and tire rotation on my wifes 2014 Rogue and Todd had us out of there in less than an hour. That included him looking up a part number for a possible future repair. Very satisfied.

Ra
Review №40

Had a great experience at Garber Nissan. Pulled into a heated welcome area at their service dept. Was promptly greated and my request was handled quickly. My car was repaired within the time frame I was told. Highly recommend them.

St
Review №41

Excellent customer service! No stress, didn’t waste my whole day bargaining at the dealership. Very professional and I would return and highly recommend

Jo
Review №42

Great! Friendly, informative without being pushed . Mitch was our sales person . He did a great job . A very pleasant experience in buying our new Nissan Rogue sport.

Ab
Review №43

Todd Hutter was great as always! Does the best job in making a customer feel comfortable about leaving the car at the dealership. This was the first time I used the pick up and drop facility offered by them and the person who did the job was also really cooperative and punctual. Loved the experience.

Bo
Review №44

A few hours of waiting (2 times), Arguments between the service rep and the technician, and the end result: The tech could not perform the fix yet we were charged for not just one failure but two.Not good.

La
Review №45

They take care of there customers quick. Thank you mike and chad

St
Review №46

Erika Hernandez-Foley at Garber Nissan is one of the most friendly and knowledgeable sales people I have had a chance to work with! She will always make sure to get you the BEST deal that is available and will work hard for your business! She makes you feel like family! I highly recommend Erika for your next car buying experience! Thanks Erika!

Kh
Review №47

Good

Ka
Review №48

Garber Nissan is a fantastic dealership! They make the car buying process so easy. Erika Foley was wonderful to work with. She is so knowledgeable about the products and made the whole experience really fun! I would highly recommend going to see Erika to all of my friends and family!

Lu
Review №49

My Nissan Rogue transmission went out when I came home & Garber was able to diagnose after a Nissan dealer in Maryland could not. They had great communication with me throughout the process- which involved them and Nissan seamlessly coordinating a free car rental (part of the warranty) & when the car was finished they shipped my Rogue all the way to me in Maryland. I was in a tough spot & they bailed me out/ I received excellent communication from Katie in the service department. Having worked many positions in customer service related fields I can honestly say that Garber gave me about the best possible experience that I could ask for. They went above and beyond. Thank you to Katie & the rest of the Nissan Service Department!

Ma
Review №50

Your company sent an email, postcard, and telephoned me about servicing my car. In addition, the squeaky noise I heard from the steering wheel was repaired as well, not to mention, your service representative reported how much longer would be needed for repairs. I was also happy to see my car was freshly washed.

Ma
Review №51

Really great guys here. Willing to work with you for sure. If you’re in the Detroit area, and looking for a Nissan, if may be worth going up here. The Detroit area Nissan dealers leave a lot to be desired.

Ju
Review №52

Took them three times, and three hour long trips, one way, to dealership before that had the correct contract for my bank. Had to have new front tires on and have to get an alignment at my expense for a car with only 40,000 miles on it. That low of miles and completely bald front tires tells me there is a suspension issue

Jo
Review №53

What an amazing experience! We couldnt have had a better time. The staff is amazing. Erika Foley is truly the best salesperson Ive ever encountered. I used to dislike vehicle scouting because most dealerships are very coercive. She worked well in finding us the right vehicles. Todd is another amazing man. He can work numbers his numbers and make sure you are taken care of. Very kind professionals. They will make sure you are comfortable and having a great time! I will only recommend this dealership to anyone that I know looking to purchase a vehicle in the future. Thanks for the great experience!- Jorden & Mandy!

Ha
Review №54

My wife and I just picked up a new Tucson limited edition! Justin was our man and I can’t say enough about him! He did have quiet some competition as we were looking at Honda, Mazda, Toyota and Jeep. Justin kept things real though and went above and beyond to help us get us the exact car we were looking for. While he did do a great job at trying to sell you the car, he also kept things real and personal. I can’t recommend him enough. 5 ⭐️ for service and car!

MJ
Review №55

Working with my sales rep Mitchell Ellsworth was a pleasure, he provided no hassles, worked to get me the best deal, and very patient with me and my questions! Mustafa Alogaidi was also great to work with on the finances and getting me the best deal!

Di
Review №56

Erika Foley was patient, showed us the ins and outs of vehicle. We told Erika what our price range was what kind of payments we could afford she did not fail in giving us what we needed and took care us EXCELLENT!!! She also explained the process and was extremely thorough when explaining the financing. Erika will listen to your needs and find you the right car!!! Thank you for the great experience!!

Al
Review №57

We are looking at a Hyundai next time. And we will purchase it from Garber Nissan/Hyundai! Katy is so great to work with. I appreciate your staff.

Sh
Review №58

I was having issues with a sound from my back brakes. Todd and the crew found the issue and did a womderful job correcting it. They are so awesome and so nice!!! Love this team

Ad
Review №59

Recommended, without hesitation. Garber Nissan/Hyundai has made a life long customer from me. Ask for ERIKA FOLEY....fast, friendly, personable and made the car buying experience wonderful. Erika in conjunction with the finance team made what I thought impossible.... HAPPEN! Clean, well organized dealership. Other employees were friendly and engaging even though they were not working with me. I am leaving today with a car that exceeded all of my expectations! Even if you question your credit standing, come see Erika and see what they can do for you!

Ry
Review №60

Been looking at cars and trying to decide what to get. Erika Foley has helped us through every question no problem. Not pushy. She knows her products and strives to do right by the customer.

Mi
Review №61

We worked with Erika Foley and had an amazing experience. In the end we did not purchase from them, only because a local dealer was willing to work with us for the same price. Erika was up front and honest, and took all of our considerations in and used them to help us during the entire process. I would recommend all my friends and family to her! The level of honesty and listening to our concerns and priorities stood out.

Gr
Review №62

Erika was kind and thoughtful and I always trust the Nissan product and service people are very reliable and always do very professional work.

Na
Review №63

Took my Nissan Cube in for anti lock brake light on and they said I needed a left rear hub and sensor. I told them to fix it. After I got my car back from the Garber Nissan dealership, I had the rear brakes replaced. The Nissan dealer put Carquest parts on my car, it had after market parts on. I seen the brand name on my car parts that they replaced. My bill had Nissan parts numbers on it.They never asked me if they could do that. I had to take my car back to put the Nissan parts put on my car. DO NOT TAKE YOUR CAR THERE. They will put after market parts on your car and not tell you.

Jo
Review №64

Horrible dealership. Brought car in for a service told me a month to fix teannybsonu bought a new car. Two days later my car was magically fixed. The new car I bought I was unable to register as they lost the odometer paperwork and didnt fill out the C.O.O. form. I ended bringing the car back on day 30 as they told me I had 30 to return. They did this because I was from out of state and didnt think I would bring back the car. They wouldnt accept it but I left it anyway. If you want a company that has ethics and integrity go somewhere else.

GG
Review №65

Renee ..Grant ...Erika was able to get me close to the payment I wanted and the next day Grant called to and asked if I had any questions after my first night .

Jo
Review №66

The staff were great. Our time spent at Garber was definitely a pleasurable experience. Keep up the good work.

An
Review №67

I needed an upgrade from what I was driving. I had some key features that were required, however my biggest concern was price point. I worked with Erika Foley, and she made sure to get everything I really needed and she kept it all within my budget. Very friendly staff and easy to work with. I am very happy with my upgrade to the Nissan Rogue Sport!

Fa
Review №68

If you are in the market for a new vehicle Erika Foley is the salesperson for you! She has a way of listening to your needs and finding the perfect vehicle for you without any pressure.If she doesn’t have it she will go above and beyond to get your perfect vehicle! She is very knowledgeable and kind. I would recommend her without hesitation!

Ja
Review №69

Katie is the best! She always takes great care of everything! This girl needs a raise!

Mi
Review №70

Mitch was very easy to communicate with. I live 2 hours away and I dont have time it drive from dealer to dealer, and play pricing games. Mitch was attentive via email, always was within reach if I needed him, and was just a very calm and low pressure salesperson. This dealer treated me right, and was just a pleasure to work with. Easiest car buying experience I ever had, and I will certainly make the trip up there again just when my wifes car is due. They made a customer for life.

El
Review №71

Just two Yoopers far away from home on our way to see our first Detroit Tigers game and our new Nissan started to make a weird noise. We found Garber Nissan in Saginaw and everyone from the minute we stepped in the door was exceptionally kind and caring. Thanks so much for your kindness, hospitality and your service departments quick diagnosis to get us back on the road. Top notch!!

Br
Review №72

Fantastic help and service! Nick and Marquis were wonderful. We started leasing our Nissan about 3 weeks ago. I never imagined that I could be driving a brand new vehicle, but they pulled some strings. They still help us out at the drop of a dime when we have questions/concerns.

Je
Review №73

This was my third visit for the same electrical problem.Time will tell if it is really fixed.If it reoccurs I might take it somewhere else for service.

Ni
Review №74

Went into the dealership and leased a Rogue. If you need a puzzle to get put together because you don’t like your current vehicle and you’re buried, go see Erika. She was able to find the missing piece to get me into my lease.

El
Review №75

It was delightful and that is a first for a car buying experience. Salesman and business manager were both helpful, informative and friendly.

La
Review №76

Great experience. Found the car we wanted and they worked with us to get it at the right price

Ca
Review №77

Marshall was a dream to work with. He was patient, non pressuring and willing to let me sort through what I wanted and didnt want. He never flinched when I asked to drive what felt like half the cars on the lot. He truly made me feel as if me finding the perfect car was his goal ... and I did. I will recommend him and Garber Nissan to anyone and everyone. Thank you Marshall, I could not be happier with my vehicle and the service you gave me!

na
Review №78

Erika Foley is the one you want to go to here!!! She made it so easy and works hard to get you the best deal! I love my new car and thanks to Erika it was a smooth process. 😁

Br
Review №79

I was very pleased with the customer service at Nissan Garber. Erika Foley took great care of me and listened to what it was that I wanted. She got me into my new truck. Thank you Erika Foley and the rest of the staff. So pleased that my wife and I came back to buy our next vehicle.

W
Review №80

Rob Groll was extremely patient. He is friendly and respectful - no pushiness that you may expect. Very genuine and had me laughing. The entire team went out of their way to make me comfortable! Overall a great experience and I recommend them to everyone!! Youll be glad!

Ro
Review №81

Ask for Rob Groll!I recently had the pleasure of shopping through Garber. Aside from Rob being the first car salesperson who didnt pressure me into something I didnt want, he far exceeded expectations. Hes not limited to just the vehicles on their lot, and got me into a brand new Chevy Equinox. His responses to every last question I had were both prompt and sincere.I would HIGHLY recommend going through Rob if youre looking for a new vehicle (no matter the make or model). I did better with Garber thanks to Rob. You will too!

Jo
Review №82

As always, the service dept here is awesome. very organized, clean and courteous

Ch
Review №83

I get my oil change here every time in the Honda service center. Katie is great!!

Ch
Review №84

Erika Foley was able to find my brother a great car. It was affordable and and in excellent condition! If you are in the market for a new or used vehicle you should go to Erika. She will go above and beyond to make sure your experience is exceptional!

Jo
Review №85

Just recently started looking for a new vehicle & have seen some commercials for Nissan. Have always been a Chevy buyer. Was really impressed with the quality & ride of the Rogue and was also really impressed with the staff at Garber Nissan. They treated me like a customer instead of a sale. As I get closer to making a purchase, Garber Nissan will be the first place I go back to.

Sa
Review №86

Our newest opportunity from the universe came in the form of the engine in Erics car deciding it was a good day to die. Not wanting to put $3700 into a 12 year old Cobalt seemed like the best way to go so were now on the hunt for a new vehicle. Our amazing, talented, and just all around swell guide through this mission impossible, Craig Lamb, has been bending over backwards today to help get us into something we can afford despite having to stretch every last dollar we have due to Erics current status as a full-time student. Thanks, Craig, a lesser man would never have considered taking on such a hot mess.

Cr
Review №87

Everything goes very smoothly. They respect my wishes. Timely service.

Di
Review №88

Im pleasantly surprised at how nice this experience was. Bill Case was very knowledgeable and friendly, and did everything possible to help us make an informed decision. The negotiations were brief because no games were played--we just had a conversation and came to an agreement on price, etc. The service manager came in to answer our questions and give us advice on how to keep our used car in excellent condition. Everything was great, and when it comes time to upgrade our next vehicle, we will go to Bill and Garber first. Really outstanding service.

Ty
Review №89

Whenever something is wrong with my car I will always take it to Garber Nissan. Every trip I have taken there I have had the most amazing service especially from Katie Nellett in service. She always goes above and beyond to give me great service with my car!

S
Review №90

I worked with Nick Plummer at Garber Nissan when I found myself in a bind. I was less than a week away from having a baby and needed a new car pronto. He made the process painless and expedited everything for me to get me in and out quickly. I will be working with him next time I need a new vehicle!

Ed
Review №91

I want to thank Michael Lemmons for his help over the phone. He was very professional and knowledgeable about the new Nissan Pathfinder Im interested in purchasing! Ill be recommending him to all my family and friends! See ya soon!

Lo
Review №92

My last car was a lease from Garber. My next car was going to be a full purchase. I looked at every brand of car out there. I went back to Garber because I get treated like a million bucks from AJ Simon. He listens to what I say. He gets to know quickly just what I am looking for. He keeps in contact with us and lets us know what the best deals are. He found my new purchase and he gave me an amazing deal

Ju
Review №93

My experience with Garber Nissan exceeded all expectations in working with a dealership!! I have loved working with Erika Foley! She is extremely knowledgable, incredibly personable and put me at ease in my buying experience. I would recommend Erika to all of my family and friends!

Ka
Review №94

Kevin Little, the salesman who worked with me at Garber Nissan when I purchased my vehicle, went above and beyond the call of duty.Kevin was highly knowledgable and quite flexible, catering to all of my car-buying needs. In the end, he helped me find my perfect car, with all of the options and features I was looking for.The experience was very enjoyable. I was not pushed or pressured into making any decisions and was allowed to drive and inspect the cars at my own pace. Kevin and the entire staff that helped me at Garber Nissan were all extremely personable, and I would gladly recommend them to anyone looking to purchase or acquire more information about a car. The entire Garber Nissan team seemed happy to assist in any way they could.

Ja
Review №95

Craig was my dealer last year when I went to buy my first brand new car. I had no idea what I was looking for and he helped me find my dream car. Fast forward 1 year. I was driving on a slippery highway and my car slid on black ice and was unfortunately totaled. While my car was unrepairable from the damage, I was not hurt at all. My car did its job and kept me safe. Immediately, Craig was on the hunt for me. He was very compassionate about my situation and also understood that I needed a new vehicle and went above and beyond searching for what I was looking for. In the end he helped me once again to find my second vehicle. I feel so fortunate for the time and effort he put in to helping me on such short notice.

Er
Review №96

Staff is always welcoming, and quick to assist!! Katie in the service department efficient and also ready to help and answer questions! She rocks! The sales staff is expedient help you when you have questions! Thank you for changing the way I think about car dealerships!!

St
Review №97

Erika Foley at Garber Nissan exceeded my expectations. She is knowledgeable, professional, and showed a true interest in my needs and did not pressure me into anything. I will definitely be purchasing from Garber in the future, and will use Erika again.

Da
Review №98

Treated very kindly

Cl
Review №99

Horrible sales experience!!! Stay away !!!

Ty
Review №100

Nick Young was very professional and friendly. He made looking for a new car very easy and made sure everything went smooth. Great place to look when in the market for a new car.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:5450 Bay Rd, Saginaw, MI 48604, United States
  • Site:https://garbernissan.net/?utm_source=googlemybusiness&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 989-790-0120
Categories
  • Nissan dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:Closed
  • Saturday:7:30AM–6PM
  • Sunday:8AM–3PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Similar organizations