Great cars. Fastest vehicle purchase, ever. Great price for a Lexus, been looking for a while. So happy to work with Jeff. He made buying a car easy.Thanks
I’d like to bring everyone’s attention to a car dealership in Saginaw Michigan by the name of American Auto Group.My grandmother which most of Saginaw knows who she is, went to this place in search of a decent car.She looked at a 2007 Ford SUV, and decided she wanted to purchase the vehicle.Now this is where it gets scandalous in my opinion, the car salesman of the place told her $3,000 and a trade in for her 1999 Malibu.The SUV had over 300,000 miles on it as well as a couple of rust spots right.They were also gonna let her drive off the lot with the car without a License Plate because they were gonna switch everything over to this SUV through the Secretary of State. My grandmother put her “TRUST” in these people to do her right, so without signing any paperwork she gave these people the money because it was the end of the day and they couldn’t make a transaction with the Secretary of State. My grandmother came back the next day to do business, next thing you know, American Auto Group tells her that they couldn’t switch the plates over, so my grandmother changed her mind about purchasing the SUV, when she realized that it might be a mistake purchasing the vehicle she asked for her money back, and the people told her they weren’t gonna do that and the money was non-refundable which they failed to tell her that before she gave them her money.American Auto Group forced this SUV on my grandmother, which I’ll remind everyone that my grandmother is 88 years of age, my mother who was also with her, is 61 years of age. American Auto Group got over on two senior citizens and forced a car on her that was not worth its value in my opinion, on a 88 year old woman.Anyone, looking to purchase from this place, if I were you I wouldn’t do business with them or you could be next in a rip off.“Please Share This With Others From Our City”. I don’t want this to happen to anyone else.
Great people and they really listen. I dont have great credit but they worked with me and I got a nice ride and a payment that fits my budget. If you need help with a good SUV stop in and see these dudes. They are legit!
Had a really good time here. Was really happy with the selection of vehicles in my range. Owner did everything to help me out to get into the vehicle that suited me. Dont think I would go anywhere else now to buy a vehicle. Staff was really friendly and knowledgeable in the vehicles.
Wish there was a choice of negative stars.Be careful be very careful. These guys sell junk, youre lucky if your vehicle lasts a month after you buy it. And the very 1st time you are late with payment (even a day late) theyll repo it and wont send you a warning until after they take the vehicle. They repo cars every chance they get and resell it for exactly the same amount but will only make sure it is sound enough to get it off the lot. They found some loop hole in the law to get away with it. Maybe cause his daddy is a retired cop. If you go in there to discuss the repo he makes sure daddy is there with hand on his pistol he carries on his hip. I witnessed them escorting someone off property by the end of his 🔫. JUST BE AWARE BE VERY AWARE.
Theyre very nice guys to work with. I have actually bought one SUV off of them a couple years ago which is still doing me good but I went back to upgrade and they helped me get a newer car. Great place to go to
Thats why you guys committed odometer fraud on to the state of Michigan on a black 2005 Tahoe which you guys told us it had 160*** and lied to the state of Michigan about the truck when it really had 260*** miles
Was in there saturday afternoon Jeff the salesman was very helpful with the questions about the 08 GMC acadia. I put deposit on it will be picking up Tuesday found the experience pleasant . Read all negative comments and dont ever take stock in that stuff.
I came here to american auto group in need so something big enough for my family and right away the guys here started the show after everything they continued to fight for my business and I left very happy thank you to everyone for making this happen for me sincerely the owner of a now new to me 2009 chevy traverse
Wonderful experience! The owner and his staff are very professional and helpful. When I was turned down at other places for a car American Auto Group did everything they could to get me into a good car in my price range. If you’re looking for a good quality used vehicle don’t make the mistake I did, make American Auto Group your first stop!!!
The worst service I’ve ever had. Had trouble with my car the day after I bought it. Wouldn’t start so I took it in to get diagnosed. Turns out the battery wasn’t hooked up right (something AAG’s mechanic should know how to do right). My mechanic found way more issues wrong with the car than just the battery to a point he said it shouldn’t have ever been sold. Called the dealership and the manager avoided Or never returned my calls. DO NOT SHOP HERE This place is shady!
This place sold me a lemon! This truck blew up with my newborn inside with me and we could have died. Luckily we aren’t hurt. I asked numerous times if the truck was safe to ride. The drunk was a death trap and a huge rip off.
Worst place to buy a car from. I was on a temporary layoff due to the gm strike and I was in constant contact with them and they came an took the car. Then wanted to charge me a $150 to get my things out of it.
Met with the owner yesterday and bought a nice car. He helped me with a payment I could afford and took the time to show me several cars in my price range. Let me test drive them all before I made a decision. Really good customer service.
Great people with great vehicles at prices and payments you can afford. Highly recommend!
Chad is the best . Went to this place today and Chad helped me out so much and Eric worked with me so much as well. Cant be more happy with this place . Wish other car lot dealerships were as easy as this one . I love this place. Thanks Chad your the man
Great guys! Willing to work with customers. Impressed. Happy with our purchase.
Eric got me a great deal on my truck. Cant say enough GREAT things about him. He was always easy to call and helped me get a payment that I could afford. Im telling all my friends and family to go see Eric at American Auto Group!!!
Got a good car!! Check them out. I shopped around and they were the only ones who got me in a good car and a payment that I could afford. American Auto really cares
Really knowledgeable sales staff. I got a ride there from my friend who bought a car from them a few weeks before and they got me approved with a loan and I DROVE off the lot. Very happy with the treatment I got, other dealerships didnt treat me with such understanding and respect. Highly recommend going there.
They helped one of my employees get in a good used car at an affordable price. Was glad to hear how well their service was before and after the sale. Go in and see these guys for a vehicle!
Recently purchased a care from AAG. Had a wonderful experience and the owner was beyond helpful in getting me it the right car that matched my price range, payment amount and met the needs of me and my family. I am forever grateful for his services. After a month of owning the vehicle I was even called to ask how my vehicle was doing and if I was still completely satisfied with my purchase. I thank goodness for AAG and will certainly be returning for my next vehicle buying purchase.
Chad was great he stayed open late just get our car for us. Was very satisfied with service they have great customer service. Would recommend it to anyone.
We had a great experience here. The owner was so nice and friendly and honest. I would buy many mores vehicles here.
Great knowledgeable friendly staff. I worked directly with the owner who was more then helpful. You can tell he is passionate about the quality of what he is selling and making sure his customers happy.
Our experience was excellent. Very friendly staff and owner. Was very honest and helped us get into a vechile we loved.
Come thru n see Chad. He a man of his word. Hooked me right up with my suburban. Quick n easy. Thank u Chad n Alicia!! 👍😀 Stop by n check em out, theyll hook u up too
Would not finance or purchase anywhere else! Owner and staff are friendly, knowledgeable, and fair. He will get you taken care of with ease and peace of mind!
Was very happy with selection. Best selection ofthe nicest trucks around the area definitely. Salesman was attentive and helpful.
Easy to work with and got me just what I needed. Go see these guys. They have very good cars and reasonable payment plans.
Hey everyone. Just wanted you guys to know to never do business with this man! He charges triple if not more than what he pays for the cars and puts them on the lot as is even if he knows that they are about to go out soon! Horrible quality of cars! Then he charges a repo fee of 599$ but only pays the repo man 40 or 50 to go get the car. There are GPS devices in these cars so thats how he knows where they are at all times! My husband recently quit there because he couldnt bare to have the customers get poor quality cars for what he charges and didnt like how the customers were getting played. Just know Eric Fry is a crook and to never go here . But you have been defeated Eric Fry by my husband and you know what I mean by that. All the BS you are causing your customers is finally falling back on you and now you are paying for the loses of your faults!
Screw this place. Huge rip off, stay away from them. They are so shady. Their vehicles are all junk and they will lie to your face about what is wrong with the vehicle. They have a certified technician look it over before you leave but thats a lie too. I looked over everything after i left and i found numerous issues and Im not even a mechanic. I recommend looking elsewhere for your next vehicle.
I got a great vehicle at a great price. They are easy to deal with and the owner will do anything to help me out
Great guys. Help people out. Honest.
Rude pompous owner.
I’ve had a great experience with these guys always worked with me and made sure I can get what I wanted off the lot on to my next vehicle!
Went to American auto today .... they helped ....A lot ..... find chad he will hook u up with something .short on cash and all they are the best
Great car buying experience. Eric and his crew treated me right
They Get-R-Done! Awesome folks at American Auto Group.
Me and my family stopped in to look at few vehicles the staff and owner were very disrespectful and very suspicious about vehicles and other items that we were inquiring about I was inquiring about a SUV and a Truck and they are saying theres nothing wrong with it but very suspicious when I ask to hook up a scanner to it then I seen another item there was going to purchase along with the SUV and truck which was a riding lawn mower and they say nothing wrong with it. Go to check it out then the battery is dead then I go to check it out even further you know and leaking oil and all that all in all this place is a joke and very disrespectful and suspicious about their vehicles and other items that they may sell on the premises I would not recommend this place to anybody
Great people that care about the customer! Thanks for the ride!!
As my wife already stated we recieved top notch service from AAG. We searched high and low for the perfect second vehicle throughout Saginaw. One that was in our budget, met our needs, low milage and an all around clean well maintained vehicle. She found a pristine burgundy Jeep Wrangler with only 60k on the engine. Only 1 previous owner and had a clean car fax report. I was apprehensive that the price could be below retail and have nothing wrong with the vehicle. Nonetheless, she dragged me in to check it out and we were quickly greeted by Eric Frey the owner. He was an easy going, friendly and hilarious man who was happy to help us find exactly what we were looking for. My wife expressed interest in the jeep and with out any delay he had us set up and out for a test drive. During our drive he showed us a few extras the jeep had yet never made us feel like he was pushing the sale on us. The best part was he was extremely personable and warm. A family man extremely proud of his kids and wife happy to joke and tell us about the family as if we were long time friends. After the test drive we were given the time to talk and think privately without any pushy sales tactics that all automotive sales men usually push on the general population. We ended up getting a great price with the perfect downpayment and low monthly payement with out the haggle and back and forth that were so used to. That being said we would 100% recommend Eric and American Auto group to all. Ive seen a few previous negative reviews which in this world is impossible to make everyone happy but in our experience they truly did. They went above and beyond to get us in to the vehicle we wanted at a price we wanted to pay!!! So if youre looking check them out. From our experience you will not be disappointed.
Chad is the absolute best! Searched many dealerships for our 2nd car, and ended up going back to american auto because of him. Truely satisfied !
Great, nice, friendly people, helped me when I needed it !!.......easy to work with, easy terms
Good solid folks here. Made my payments affordable and gave me a pretty good selection in my price point.
Chad got us into a car quick and easy! Great cars and no wait!
Chad hook me up Eric looked out on the love y’all the truth 💯💯💯 I salute I recommend any and everybody to go 🤟🏾🤟🏾🤟🏾🤟🏾💪🏾💪🏾💪🏾💪🏾
Dont buy from here scam artists
American auto group is awsome i got a teuck and chad was the sales man and he did a vreat job
I bought a nice chevy truck with low payments! And I love it!
They can get anyone financed in a good car or truck.
They sold me a LEAMON had it for a month me and shanta milsap we bought it the day of her post yesterday the timing chain BLEW.... Had it for a month
Dont buy anything here my daughter bought a car the fuel fill neck was plugged with sugar they were unwilling to do anything
Got a good car and a great payment. Talk to Eric. He can help!!!
Good cars - Good people - Good prices. Nuff said.
Looking for a vehicle and have bad credit this place will help you out come see the guys at American auto group they’ll get you driving even the same day
Chad dont play got me n a new ride n half hour shout out to Eric for staying open late
They have a few decent deals but most of the cars are overpriced and in need of repair.
Chad was amazing had great service paper was done and easy was done with in ah hour.
Great used cars!! The team treated me right.
Awesome service, chad is awesome to work with thanks again to the staff at American auto
Send a shout out to Chad Erica Alicia my peoples looked out for me! On the road again!!!!
Got a nice SUV!
Anybody know how to reach Chad?
Friendly people easy to work with
Unbelievable service
This is a bad place to get a car they are trying to get down
Sells junk
Friendly staff
Thank you for the car!!
Awesome people to work with.
Wonderful people
Excellent
Go shop with American Auto
Great prices!!!!!