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Sherwin-Williams Paint Store
2071 S Douglas St, Salt Lake City, UT 84105, United States
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Sherwin-Williams Paint Store
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Ju
Review №1

I had some eleven year old paint matched from the lid of the paint can. It was an amazing and quick process to see how this was done and how closely it matched the original color. I was impressed. I got undivided attention and advise from the girl helping me, which is becoming more rare in my experience.

Ma
Review №2

Always friendly and knowledgeable. Excellent quality. Keeps me coming back.

Jo
Review №3

Talk about amazing customer service from Gabriela and Yvonne! I bought new paint to match existing paint at a sister store. Unfortunately, the new paint did not match. Gabriela and Yvonne were so helpful spending a lot of time correcting the new formula to match the old paint perfectly. I really appreciate their professionalism and friendly attitude. This is my new paint store!

J&
Review №4

Nice lady was great! Matched 2 colors perfect. Thank you for great customer service.

sa
Review №5

The people there were really friendly and helpful, it seemed they knew everyone who walked in, from contractors to families!

Li
Review №6

Jamie is awesome! For both visits, she was efficient and gave great recommendations when my tired remodeling adled brain couldnt make any more decisions. She remembered our previous transaction when we came in again and picked up where we left off. Big thanks to Jamie for the amazing customer service and making our project smooth. The paint is pretty awesome too.

Mi
Review №7

The workers were very slow and some seemed lost

Ai
Review №8

Excellent curbside service. I felt safe while social distancing, yet still well taken care of. They placed the paint in my trunk without touching anything and had gloves on. Sherwin-Williams has incorporated good safety protocols, still allowing us to get the work done we need to accomplish.

St
Review №9

Great place, matched my paint perfectly as always.

Da
Review №10

Nicest sales rep ever, gave us wonderful help & attention. Answered all our questions, helped us gather our supplies, offered to hold all till our paint was ready, so we could pick it all up at once. We felt like our business was important (not like at the big hardware stores that sell paint & paint supplies). We will be choosing Sherwin-Williams from now on!!

Di
Review №11

I placed a phone order for a previously purchased product and picked it up curbside. The sales associates who helped me were great!

m
Review №12

Love the selection. Quality paint at competitive prices. They dont embellish on their product to make it sound better than it is or that it will last longer than it actually will. Nice salesman. Very helpful and friendly.

Ch
Review №13

Paid $30 for a quart of paint that ended up not matching in color or sheen. Plus the paint dried with a rough texture. This was after waiting 5 minutes to be helped and 20 minutes while the techs experimented with adding things because they thought the sheen would be too shiny.

Ca
Review №14

Jamie was amazing. Im so stoked with the service and advise.

An
Review №15

Fast and friendly

Ri
Review №16

They color matched all of the paint I needed. They were extremely helpful.

Di
Review №17

Quick, patient, thorough! Allison was so great!

Co
Review №18

Everything I want at such a low price! Great service. Very polite!

Ma
Review №19

Great service. Very knowledgeable and friendly

Pe
Review №20

Very helpful, kind staff person, Gabriella! Such careful attention is particularly moving in this strange time. Thanks Gabriella!

Am
Review №21

Brad at the Sugarhouse location was so helpful and made my stress dissipate when trying to execute a home project. He helped me get everything I need to patch holes and re-paint in my rental and his tips allowed me to receive a full refund of my deposit. Thank you Brad!! I highly recommend this store for any of your projects. They care about their customers and it is evident.

Sh
Review №22

The people at S-W are REALLY helpful and they seem to have the time to listen and help with your particular, usually small, situation. They may (?) be more expensive than Home Depot BUT it is well worth it and once you go there, they have YOUR PAINT mix on record. Yeah!!

So
Review №23

The staff was indifferent bordering on rude. They didnt communicate anything to me and processed my paint without asking how much I needed or what I was using it for. The person behind the counter just walked away. Not only was my experience bad, but the paint didnt match. I spent $30 on a gallon of paint that is now garbage. I had the impression that I was intruding on their time with my small order and that I was not a contractor which made me inferior.I have received much better service at the paint counter at Home Depot on a busy Saturday than what I received from this specialty location.I am very disappointed.

PG
Review №24

High quality paint. They run sales fairly often, so be sure to ask. The employees give good advice and are very interior decorating oriented and current with trending paint colors.

Ky
Review №25

Always a great experience at this location of Sherwin Williams

Vi
Review №26

I had gotten some shark grip and clear that didnt take well and ruined my floor. They had no problem reimbursing me and getting me what I need. I appreciate you guys!

Ch
Review №27

I purchased paint and supplies here to paint my newly finished basement. I got one-on-one advice on things I hadnt anticipated. I felt comfortable as I shopped and felt confident that I could get almost anything I needed there.

la
Review №28

So helpful and very personable! Love this sherwin so much!

Mi
Review №29

Excellent customer service. Helpful, knowledgeable staff! Kind, welcoming, and fast service.

Ry
Review №30

Staff had no idea what they were doing.i wanted a rust inhibitor to go on to some rod iron I was painting. They tried giving me a water base primer. Water base on top of metal. Thats a good Catalyst for rust. They had no idea what they were doing or what even to sell me.

By
Review №31

There are a lot of resources available for you to find what you are looking for in your next decor project. The staff is friendly and very willing to help you find what you are looking for.

Fi
Review №32

Good paint, terrible service. I called in to mix paint and they seemed agitated by my questions. I went in to pick up the paint the next day and was met by more of the same agitation from staff. When the (confusing) discounts were poorly explained, the cashier was frustrated to go over them a second time and talked down to me. From my experience working in the service industry, I know retail can be tough but I left the store feeling angry and won’t be coming back.

Da
Review №33

Thanks for your help Alex. You are great!

As
Review №34

I had a bad experience at this store especially with Dija She Was REALLY RUDE AND NOT HELPFUL AT ALL

Ju
Review №35

Super helpful and knowledgeable about the products. Helped me quickly. Alex was the best and super personable!!

Sh
Review №36

Actually they were very helpful - no reason not to recommend them

Ni
Review №37

Great Paint

Fr
Review №38

Normal prices are high. Sale price of 40% off is excellent and I will try to time my projects accordingly.

Ki
Review №39

Personalized service. Real paint technicians. They keep my order on file for when I run out and am not finished and so need more of that color.

iH
Review №40

Amber - pleasant and moves like greased lighting! Great sale! Thanks! Busy store and Amber was the only one who worked fast and efficiently!

Je
Review №41

Best products and the best people.

Ch
Review №42

Very knowledgeable people who really know their paint.

De
Review №43

Service is what gives them 3 stars. They seem very self important. I observed a worker lecturing a woman on prepping the surface and what sheen of paint she needed. The woman appeared embarrassed and was flushed in the face. The worker oblivious to reading the room continued on with his condescending speech. My husband and I walked out.

Ry
Review №44

We were told to go here to look at paint and or stain specifically for brick. The staff was terribly slow that morning and even though our contractor recommended this place for what we needed, the staff had no idea how to help us or what we wanted. We ended up just walking out.

Ju
Review №45

I called ahead of time explaining the project I was doing and asked if we could use the bac wiping stain and test it on some wood for different colors and samples. The guy I spoke to said we could do that after I specifically requested it on the phone. I did this so i didnt have to waste time driving out there. I show up to the store and no one says Ill be right with you or how can I help you? I waited my turn in line and the same guy i talked to over the phone walked me over to the bac wiping stains as i explained i was the guy that he spoke to and would like to test the stain on the wood. I got told well its oil based and it needs to be tinted and we cant test it Really? I just got told over the phone that we could and asked this so i didnt have to waste an hour out of my day. Walked out and they dont care. Thanks. Worst customer service ever. Go to the small paint shops. Support local.

je
Review №46

Love this place for my paints and supplies. Great people very knowledgeable and helpful.

Pa
Review №47

Where you go to get the good stuff

Ro
Review №48

Staff is great and a pleasure to work with.

As
Review №49

The customer services and quality is completely worth the cost.

Au
Review №50

They are knowledgeable and very costumer service friendly. Gabby was amazing!

Ma
Review №51

I clean on Sundays for these people the employees are nice and helpful

Br
Review №52

All the professional advice and great service in one location.

Ju
Review №53

Wide range of colors and extremely patient people to help you. Shout out to Kristen McDonald!

Ry
Review №54

Excellent service. Very helpful. Especially for novices, like myself.

St
Review №55

The staff was very helpful and friendly.

na
Review №56

Their products are the best so you never have to worry about quality.

Mo
Review №57

Fast, friendly, professional service and a good product.

Mi
Review №58

Very helpful people

Tr
Review №59

Great manager, she was so helpful. My favorite place for paint

P
Review №60

Very good paint. Very expensive. Worth it.

Ma
Review №61

Excellent customer service, very knowledgeable staff, superior products

To
Review №62

Great selection. Knowledgeable staff.

As
Review №63

Very helpful staff!

Ke
Review №64

Very helpful

Sa
Review №65

They have good quality paint and deals a lot of the time

Je
Review №66

Great employees!

St
Review №67

Helpful knowledgeable sales staff great products.

Te
Review №68

Very friendly and helpful with selections and accessories.

Do
Review №69

Well when I went in I was not greeted and also nobody said Ill be with you I stood there for 10 minutes before anybody even came up and asked me what I need anything and ring me up and got me out there so thats all

Ha
Review №70

Sales people are very friendly and the know their product

Sc
Review №71

Great people service exceptional

Bo
Review №72

Great place for great paint

Ja
Review №73

Bought an item said on sale so when I got my receipt I noticed it was incorrect so I brought it to the female employees attention she went over and came back with the sale price tag and said this is an old price so I cant give it to you . The male employee who had helped me earlier rang it up and gave it to me for the sale price.

Cr
Review №74

Love this store and Amber rocks :)

Be
Review №75

Good prices and very helpful.

Ho
Review №76

Almost three hours waiting for a quarter of paint, they can’t get to fully work on my order because there is so many customers and only two employees

Ci
Review №77

Very helpful employees!

Gr
Review №78

Bad takeing too long

Ja
Review №79

Good Service plus discounts

Gl
Review №80

Visited Shermin Williams to get paint chips.

Na
Review №81

Always a great experience.

Ch
Review №82

Shoutout to sam

Da
Review №83

If it wasn’t for the quality of paint and proximity to my house,I would never come back to this location. Such poor customer service.

Ro
Review №84

Better discounts for great paint

Ma
Review №85

Very nice store!

Ma
Review №86

The staff is helpful

Al
Review №87

Friendly and very helpful.

Ga
Review №88

Great products, so-so service.

Mi
Review №89

The best paint

Ad
Review №90

Staff was very helpful

Mi
Review №91

Knowledgeable sales staff

Da
Review №92

One clerk five people in line.

St
Review №93

Staff was friendly and helpful

St
Review №94

Fantastic service

Ja
Review №95

Good

I'
Review №96

Yes

De
Review №97

Pricing

Ep
Review №98

Excellent place to buy everything you need to paint your house

La
Review №99

Two Three

Fr
Review №100

Very good is the best paint and material

Information
2 Photos
100 Comments
4.4 Rating
  • Address:2071 S Douglas St, Salt Lake City, UT 84105, United States
  • Site:http://sherwin-williams.com/store-locator/paint-store/salt-lake-city/ut/708161?utm_source=google&utm_medium=local_listing&utm_campaign=tag_local_listing
  • Phone:+1 801-486-4925
Categories
  • Home improvement store
  • Paint store
  • Wallpaper store
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:8AM–5PM
  • Thursday:10AM–4PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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