Great customer service and high quality gear! Ice climbed with our Christmas gifts and world class deals and prices!! Thanks gearexpress for the grivel tools and other gear! Happy new year !

Had my card billed on March 31 and until today (April 20) my order status is “processing” in the website. Tried to contact through email five times and through website messaging two times. So far... no answer. No order status update. No product. Only a billed credit card. Still waiting a response back.

Gear Express is a great company and Blake is awesome. He knows his gear and goes out and uses it, so he is a wealth of practical knowledge. The last time I went ice climbing with him, he brought at least 4 different ice tools for us to try out. This is the place to go for all things climbing.

Highly competitive prices and great customer service.

While they were nice and usually have decent prices, I was told a sportiva tx2 fits just like a boulder x, And they are on completely different width platform than boulder x, which caused comfort and performance issues. They were nice enough to offer store credit but I would have to pay shipping.... while working in the climbing shoe industry myself I understand mistakes are made but if I told a customer something fit just like something else and it didnt I would feel the need to take ownership for that mistake. Thank you for quick response to situation but very displeased with results. Im sure the live chat guys just didnt know any better and made an educated guess.Sincerely,Blayne F

Love these guys! I order almost all my climbing gear from these guys online. Great range, sales, and free shipping with orders over$50.

Not the most responsive company. Also sells items that are not in stock.

If you live nearby, they take walk-ins. Prices are fantastic and the walk-in experience is low-key, casual and friendly and not intimidating at all. I will absolutely continue to buy gear from these guys.

Great place for climbing gear with decent prices. Order online and you can pick up there but make sure to email them.

Warehouse style pro climbing gear shop. Excellent selection of climbing gear. Knowledgeable, helpful staff. Order online with in store pickup!

They waited after closing time for me to come and pick up an order, and on top of that gave me a better deal than I found anywhere else. Great people, great service, great prices.

Ordered a rope marked as dry treated on website, but received standard version. Called to sort out and was told no returns on safety gear; that would be most everything they sell for climbing save for shoes, clothing, and chalk- LOL. The fellow I spoke with said I could sell the rope on eBay and just order another from them. Methinks not. Caveat Emptor

I have ordered Edelrid Shield II Helmet from Gear Express and i had to wait some time untill i got in touch with customer service.They seem to be nice people and after a few chats I found out that my card was not charged so i had to pay for it via Paypal. After completing transaction everything went smooth and i had to wait for item to arrive for some time since i live in Europe. Item was priced way cheaper than in Europe, they ship internationally via USPS which is cool since i try to avoid express services like Fedex, DHL and similar since they tend to rip off people here for handling before customs duties and VAT. At the end it was worth the wait. Also gear selection is great and prices are very competetive.They have clearances, outlet, daily deals, etc... I recommend getting in touch with them before placing an order just to chek stock and iron out details if you have some special requests.

Awesome selection and prices for what I needed! Thank you!

Great products, excellent prices.