If I can give this place more than 5 stars, I would. The service given to us by Wendy, Alonzo and Carlos was exceptionally amazing!!! We traded in our Tacoma for a newer one, and on our old Tacoma had a decal that I bought for my wife on her birthday, and it meant the world to her. So not only they were able to remove that decal for us, they slapped it on our new Tacoma for us. It was a great suprise!!! I highly recommend this Toyota dealership, just ask for Wendy and Alonzo. Theyll make your experience very special and pleasant. They are AWESOME!!!

Came for an oil change and was assisted by Dennis who was super nice and helpful. Definitely worth the wait everything was smooth and easy also their new location has a kids room which was great and convenient. Not to mention their snack bar and also a quiet room for those who want some time to relax while getting an oil change.

I wont be back.I made a appointment but still have to wait for 40min when I get there. Poor and slow service.This is second time theyre trying to rip me off. The Sales person SOEMY was really rude to me. She tried to make me change couple things to my car and I dont need. When I pick up my car she giving me rush. Also they dont have Car wash yet.I request change windshield wiper and they charged me $31 first it came up to $86.51.

Overall, the experience was great. Maximo, my sales person, made the deal happen.Jun from finance was also great. We got through the paperwork very quickly and he was pleasant to work with.Thank you Maximo, Manolo and Jun for making this happen quickly. I will definitely be coming back when I buy my next Toyota. I hope we can have the same experience. Thank you again! ⭐⭐⭐⭐⭐

The thought of purchasing a new car and dealing with pushy salesmen STRESSED ME OUT! I started doing my research and calling multiple dealerships trying to find the exact car I wanted, amidst the car shortage. When I contacted Toyota San Bernardino, I was very happy to hear that they were expecting to receive the exact car I wanted. Salazar began to explain the next steps, since the car was on its way, was very genuine and not once tried to push an agenda. He was upfront with everything, which I really appreciated. He answered every question I had and was extremely patient. The car arrived a week early which was a pleasant surprise. Salazar notified me immediately and remotely began the process to close the sale. This was a huge plus for me since I live over an hour away from this dealership. Overall, they made this process SOO easy and the best part was that Salazar delivered the car to me, saving me a long drive. Salazar was wondering excellent and not recommend him enough!Thank you so much! 😊

First time coming in for service and it was a great experience with Dennis! He answered all my questions and made me feel confident with my car in his hands. Thank you Toyota of San Bernardino!

Everyone was so great. It started from the moment we stepped out of our car William greeted us and showed us the car we were looking for. Then when it came to start the signing process Carlos was very helpful, he explained everything to me so I understand exactly what Im purchasing . Any questions I had for him he knew exactly what to answer very knowledgeable staff. Im glad I came to toyota of San Bernardino

After a horrible accident my husband and I were at odds with buying a new car or not.. when we arrived at Toyota we were immediately greeted by David Salazar. He was so nice, well dressed and very well spoken! We really couldn’t appreciate him more. We are so happy with our Toyota Tacoma!! Very blessed. Thank you David for all your help we cannot wait to return in a few years and get another car!

Great place to buy or lease a car. Specially Edgar De La Rosa a member of their sales team. He gave us all the main information about the car and helped us a lot with the whole paper work to be able to buy our new brand car. Highly recommended!!

I have bought my last two Toyotas at Toyota of San Bernardino the entire staff are very knowledgeable, kind, and professional, I always feel confident in bringing my Toyota Corolla there for all Toyota Corolla needs whether it be an oil change, tires, minor or major tuneup. Toyota of San Bernardino has always treated honesty and respect.UPDATE: Toyota of San Bernardino has relocated to a bigger lot down the street650 Auto Center Drive. So much better. Same great Customer service.

We had a great experience buying our new 2022 Prius Prime at Toyota of San Bernardino. Ricardo our salesman took great care of us from start to finish and made the entire process painless, no nonsense and easy. We would HIGHLY recommend this dealership and Ricardo in particular to ANYONE looking for their next new car and we have found our preferred dealership for our family.

Came in for a tire light on and was assisted by Dennis, who told me the right rear tire was punctured in the sidewall and not repairable.He ordered me a tire, which came the same day. Nice quick fast service and the price was very competitive.First time here and plan on returning for future services with Dennis.

Came in for maintenance oil change was helped by Dennis.He got me in and outand gave me wonderful service and pricing.Will return for future services......

Toyota San Bernardino has the best service and William NEVER FAILS US !if you need excellent service look for William he is very helpful and accomodating

Came in for maintenance service was helped by Dennis.He got me in and out and gave me good pricing.Will return for future services.

I had a wonderful experience with Dennis Palacio, he made sure my car was good and that my significant other and I had an excellent experience here! Needless to say, I will most definitely be coming back for my next service appointment here.

From the sales rep (Rick) to manager (Kevin P.) to finance (Mario) everything went exceedingly well during the process of my lease buyout. Very happy with this team and appreciate their professionalism. Drove away with a clean car and great terms on my buyout! Beautiful new facility by the way!

Came in for minor body work repairs worked with Dennis the whole repair process was great!

I got excellent service at Toyota of San Bernardino with the assistance of William. He was very accommodating.

Omar was awesome! We struggled to find a new Sienna in this market. After being price gouged at several other dealers, he let us put a deposit down on a new Sienna and kept his word on everything. The new Sienna is fantastic and we could t be happier customers. Thank you Omar! Enjoy the new building!

I absolutely loved working with Oscar. He is a honest, straight to the point, and patient sales man. He is not pushy and will work with you. Also Carlos was super helpful in informing us how our warranties will work and answered our questions. Very personable staff. Very pleased with the people that helped!!

Bought my brand new Rav4 with 17 miles on it May 23, 2020. Every encounter or service repairs I have had with them has been outstanding. Will definetly make my next purchase there as well.

From the moment I stepped onto the lot, I received great customer service. I knew what I was looking for and what terms I would like. Everything went smoothly and I didn’t spend too much time there. Miguel (salesman), Danny ( manager), Eddie (financing) were all a great help. I highly recommend doing your homework and heading to Toyota of San Bernardino. They’re straight up!

I had the best experience buying a car from them ever. Very nice and helpful sales people. One more thing... Rafael was the best sales person, very helpful and nice. Any questions I had he was right on it!

We had a great experience at Toyota of San Bernardino. Our salesperson was David B. and he explained everything about the vehicle to us and more. (I highly recommend asking for him if you need a new Toyota). Purchasing was made easy by the efficiency of the staff. No headaches here! 👍

The team at Toyota San Bernardino was amazing. I had such a great experience the sales man Ernie was so friendly, helpful &,patient, he made my purchase a memorable one. I will definitely recommend him to friends and family. The loan officer Rico made all the paper work easy to understand, no pressure for extra packages and had me out with my new 2021 RAV4 in a timely manner.Thank you😊

Awesome experience ask for Jaime on the floor he was really helpful throughout the whole process. Jesse helped me find the best interest rate and monthly. And finally Rico did an amazing job closing the deal not leaving out any details. Ask for these three guys there great!!!

Way to go william:)great service and such a gentleman!

Came in for services. Dennis was very helpful and he helped explain the process and made everything smooth and easy.

I went in not knowing what to expect due to past experience a bit Frank restored my faith in the dealership world. Beautiful facility

Best car dealing experience I have had so far. Omar was great and relaxed about everything. I was given a fair offer for my trade in and walked out with the new car without any trouble. Even coming from west Orange County I would do it again

Had such a great experience here with the help of William.

Very helpful workers. I personally want to thank June, Diego, and specially Alex Torres. They were so helpful through the process. Alex was very helpful with both of the cars we purchased. Thank you very much Alex.

This has been one of the best experiences I have had when purchasing a car. I have owned four Toyotas and this purchase was the best, the sales team went above and beyond. They made sure that everything went smoothly, from test driving the vehicle to the complete purchase. Toyota of San Bernardino was a pleasure to work with, they didnt make you feel like you were in a boxing match (you know what I mean). If you are planning to purchase a vehicle and want the best customer service go to Toyota of San Bernardino. Shout out to Briana and Diego thank you!!

THE BEST SERVICE BY WILLIAM!!!!!ALWAY ON TOP OFTHINGS

Salesman Joel was great, we felt no pressure to buy which made us actually take a test drive. Pushy salesmen normally make us run out of dealerships so it was nice to have someone that’s cool, calm and collected. We have been looking for a Highlander hybrid for months, glad we were able to work out a deal that we feel was fair for both sides. It’s been a couple days since we purchased the vehicle, we dont have any buyers remorse, love the car.

I received an email to contact Marcos Alonzo when I submitted an inquiry on their website. I told him exactly my situation, vehicle I wanted and he told me he would work with me, that’s absolutely what he did. I am so happy with my RAV4 LE. When we went on the test drive he showed me all of the vehicles features from the trunk to the radio and features. Once my purchase was complete he helped me set up my phone to the car. He really walked me through everything. This is my third time buying a car from a dealership but my first time at Toyota and first time getting excellent customer service. Exceeded my expectations.

Very easy car buying process thanks to David Barbosa. If your looking for a car in these crazy times Toyota of San Bernardino has the stock and is willing to sell cars in transit. Thanks again guys!

Toyota of San Bernardino was great. I have bought 3 cEs from them customer Service was great. Ernie tge sale guy was great. He gave me theBest price for my car. Super happy. Thank you Ernie.

Great experience with Ricardo as always. This is my second time purchasing a vehicle with him and let me say, the guy is patient and willing to go the extra mile to help a customer out. Will definitely be doing more business in the future when the time comes again!

Overall, I was pleased with my experience at this dealership. The sales & leasing consultant, Jose Herrera, is great! He was very helpful and patient. If youre thinking of purchasing a vehicle at this location, I recommend requesting him as your sales & leasing consultant.

It was a great buying experience no hassle. All car details and information was provided, all discounts that I qualified for were given I didn’t have to remind them or ask for them. Overall great experience

I had a great experience at Toyota of San Bernardino. Omar and Nabeel were very helpful, considerate, and genuine. They listened to my list of needs and wants and Omar was personable. Thank you guys for all you did. I love my new car!!

This place was great! Omar was very helpful when it came to buying my car. He was very informative and made this process very fast and easy!

The customer service from Frank morales was above any I have received before definitely will recommend this Toyota service department to everyone

I love TOYOTA!!!! Ive been driving a Toyota all my life (57) years oldToday I went in to TOYOTA of San Bernadino and it was a very pleasant visit. I had my RAV4 serviced...I met a really nice lady😊..a customer, we exchanged numbers...at the end I went into cashiers to pay, I asked about the TOYOTA key chain...as I was paying (the service man) said its on me 😪😊👏🏾🙏🏽💯✌🏽THANK YOU

Service in sales was great, I was in and out ASAP, of course i will recommend my friends and family to this dealership!

Excellent service. Maxi was our seller person. he really took the time to explain and answer all our questions. He helped us to made a decision of what was our best options based on our needs.We are very happy with our purchase.Thank you so much Maxi! We really appreciate you and Toyota team at San Bernardino.

This was the smoothest and easiest process I have ever had with purchasing a new vehicle anywhere. The sales team and staff were fast, informative and the best yet they gave me the best and most competitive pricing for my used vehicle!. Definitely recommend Toyota of San Bernardino I love my new Corolla hybrid thanks to Jose and the staff!!!!.

Came here to purchase a hybrid and a wonderful girl named Laura helped me look at the car I was interested in, she helped with explaining what the car comes with and how everything works after looking at different car colors and interior colors I was able to get the one I wanted delivered to the dealership by the end of the day. so once paperwork was done was gone with my new car would highly recommend talking with Laura if you new to buying a vehicle as she breaks it down really well and makes you find a purchase you are comfortable with.

I’d just had an accident and was in a whirl spin of emotions but Alonzo Marcos empathetically present and not push me out the door with a purchase like other sales and finance employees do at other dealerships. He patiently walked me through my options in cars and test drives. Further, during my transition into financing Carlos Jimenez was also patient and guided me without tricks throughout the entire process as if I were family. I will recommend my teaching colleagues to Toyota SB and make sure they too get treated with the respect and dignity both Alonzo and Carlos afforded me. Thank both of you once again! 🙏😊⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

We went there because we saw a car posted online of a model that we had researched and decided that we wanted to buy. The car was low mileage and in good shape, and we are happy with our purchase. The staff was mediocre, not very friendly and not very fast. They offered us no incentives or perks, and refused to negotiate the price. So I see no reason to go back again.

What a great experience, It really took me some time to decide were to go trade in my vehicle and drive off with something I wanted. Let me tell you I came across a car online I really liked and it happened to be here at the Toyota of San Bernardino. I was contacted and came in that same night. I came in and Nabeel was my salesman, he made sure I saw the vehicle I had found online which was perfect for me and also made sure to explain to me everything from features to my options. I got a great price on my trade in, I was a little concerned my payment would be to high for a 2022 but Nabeel made everything happen and just what I expected with my budget in mind. Also The finance manager was very positive and knowledgeable I felt confident in the purchase I was making. Great team. They took care of this first time Toyota buyer. -Deysy

Be careful with this dealership! I bought my 2020 Toyota Camry Hybrid here and 3 months after purchasing the car, they then tell me that I have to come in to resign a contract because the original bank they had me sign with for a loan didn’t get approved so then they told me I need to now pay a down of $2,000 and make us sign up for the Toyota Credit Card to pay for it because not everyone can just whip out that amount of money. We originally agreed to no down and even the interest percentage changed. They even told us that the credit card would be 12 months interest free but that was a lie also so it was all a hassle. So just big warning to anyone out there trying to buy from this dealer, make sure that everything is absolutely approved! Not sure why they would have you walk away thinking that the deal is done just for you to be called a few months later and getting a letter saying they will take your car and forcing you into signing a new contract?!?! Just doesn’t make any sense! They even lie and tell you and that if you want a different color in the same car that it will cost you to transfer from a different location when really that’s far from the truth! The way they do business just seems shady so BE CAREFUL!

Omar Fernández was great. He has great customer service. He provided me with updates on the status of my vehicle being delivered to the dealership and explained the process in detail. He is very patient and knowledgeable in the functions and features of the vehicle. Highly recommend asking for him.

Excellent customer service, great selection, and they even gave me a better financing deal than my bank! 10/10, would shop there again.

Went it to buy my first car, told them I wanted a fuel efficient car, my scenario, and an idea of what I wanted. Omar helped pick out exactly what I needed, was very detailed on everything from the finer details of the car, to the deal he would try to work out for me to even get it on my own. Then Carlos in financing was very clear and punctual when it came to handling the money side of purchasing my new car. Then even went out of his way to work out a better deal for myself and explained thoroughly the plan from then on. All in all, it was basically as smooth as it could possibly be for a first time buyer.

Alonzo was my seller agent, I highly recommend Toyota SB because great costumer service and competitive prices.

When it comes to buying a car, ohh they’ll go above and beyond, but when it comes to services for your car, their service is not very appealing. I was told that my car was going to be ready in 3 hours (got there at 8:39am), so I decided to wait; at 12:25 I asked a service advisor to check on the status, I was told that the car was almost done. At 12:56 I get a call from Bernardo stating that my cabin filter was dirty and if I wanted to change (I said no) and during the call I was told that my car was almost ready. At 2:20 I asked an employee if he was able to check on the status of my car, employee said that he couldn’t, so I waited a few more minutes and at 2:45 I spoke with one of the ladies that by the counter and she said that my car has been ready in which she asked if I was contacted by the advisor, but I was not. I waited for my car to be ready 7 hours when at first I was told that it would only take 3 hours.

Wait time for simple service excess of 1 hour. Ie car wash. Second key fob was not ready at time of purchase. Have to go back to obtain worried it will take them the entire day to complete

I had the worst customer service at this place right away Ivan A tried to sell me a tire without looking in my car account and checking if I had coverage which I did he practically told me that the 2 tires were worn out and unfortunately the insurance might not cover it but I only needed one tire that had been punctured he told me this without taking pics and sending it to the insurance then told me that they wouldnt have the tire ready till Wednesday and I need my car for Drs appts so I called other dealers in my area and they had it available then because it was time sensitive because I really needed my car I wanted to talk to anyone that could give information about my car this woman she told me her name was Tiana I belive Monday morning shift that I couldnt speak to nobody because Ivan was dealing with my car only and didnt help of connect me to nobody else he called a couple mins later and told me they did have a tire all of a sudden in Redlands then when I asked what time my car would be ready he couldnt tell me. mind you this was all before noon he didnt call me till a hour before they closed to tell me the car was ready all this for a tire change I would not recommend this place to nobody I was so upset by this unprofessional run around behavior i had to send my son and his wife to pick up the my car and no apologies needed just do better or get these two extra classes in good customer service skills and professional skills at work

Purchased my 2021 RAV4 Prime here and was the best car shopping experience I’ve ever had.I worked with Miguel Petruzzelli and he was helpful, transparent, and not pushy at all. He helped guide me through the process and was knowledgeable about the car as well as financing options.I worked through the final financing and signing with Carlos Jimenez and he was equally helpful and transparent.While this was a sales transaction, I was able to really have a meaningful and human connection with each of the managers and left feeling seen and heard with all my concerns and needs.Also, it didn’t hurt having a taco truck on site when I purchased. Those tacos and horchata really sealed the deal for me! :)I can’t recommend Toyota SB enough for experience, selection, and fair pricing.

My whole life, I have had long, drawn out, stressful experiences with auto dealerships. That changed with Toyota of San Bernardino. I wanted a specific edition of a model they didnt have on their lot. They went above and beyond and had it delivered from a dealership in a different county. They threw in free window tint and some other extras for having to wait a couple of hours for the car to arrive. Im very pleased with my experience with the staff and the process that they made very easy to understand. I will recommend Toyota of San Bernardino to everyone I know!

I took my car to get a service. Before taking it, it had the tire pressure light on. Once I walked out the lot and I got on the freeway, the tire pressure light turned back on. They had also left the old sticker where it states the next service appointment. I had another appointment after, so I didn’t go back for them to fix it right away. The following day, I took my car to the tire shop for them add pressure to my tire and verify if I had a flat tire or if they had done nothing to my car and just claim that they did. Sure enough, the light turned off completely. I drove my car for another month (I had only put 1, 000 miles since I had taken my car) and the service light turned on. At this point, it was clear that they did nothing to my car and still charged me for it. I called to get some assistance on the issue and the lady was extremely rude. She claimed without any proof that they had done the service to my car. She asked me to take my car in just so they can turn off the service light, so I did. As soon as I got to there, they told me to go back the following day. They did not check my car at all. I love my car, but truly dissatisfied with their service.

I had a wonderful experience with Toyota, once again I was very pleased. They were very helpful and the environment was very pleasing. So to my Toyota dealership thx for everything 👍🤟😎

As a first time buyer I want to say this dealership was excellent. Oscar Garza was so incredible and kind. Love the customer service. He took care of us as soon as we set foot into the dealer & continued helping us until the moment we drove off in our new car. 10/10 for Oscar, I can’t thank him enough for being so helpful, definitely recommend this dealer for anyone who wants to buy a quality car!!!

All toyota employees are awesome thank you guys for all your help .this is the right place to buy a car I will recommend this place with no questions ask.

Our experience with Toyota of San Bernardino was great!! Adrian and Rico were awesome!! They answered all our questions.

Despite complications with a shortage of vehicles, my process in getting the 2022 Corolla hybrid was seamless, efficient, and absolutely perfect. From the sales consultant, Ziyad Shaat, who accompanied me on my test drive, to the sales manager, Kevin Pham, I had a great experience receiving my first car at this dealership. Having experienced delays for days on end for my moms vehicles at other dealerships before, it was a pleasant surprise to be able to pop in and out of here, with numerous employees constantly checking in on my family members and I while we were waiting for the paperwork to process. All in all, Id recommend everyone to come to Toyota of San Bern if theyre in search of a vehicle(s). Thank you for everyone who helped make this a memorable experience!

Frank was awesome!!! Took great care of me and was very professional!

Everything went smoothly on purchasing my Toyota Rav4 with Alex our sales person he was great. From the person I was about to walk out on was the dude you close the deal with, the one you go to to sign all your paper work. I believe his name is Mario he was a little aggressive about wanting to add all kinds of extra stuff to my deal that would have ended up adding like a little more than a $100 bucks more to my payment. I honestly felt so uncomfortable that I just really wanted to leave and forget about getting the car. He should not be dealing with customers period. Not long ago I purchased a truck at Rotolo Chevrolet and never felt pressured to get all the extra stuff. I declined and the guy was very respectful of our decision, never once felt pressured. To be honest I never want to go back to Toyota of San Bernardino, not even for the free 2 yr service on my car.

Toyota of San Bernardino has always been great!!! First vehicle purchase was a 2011 Corolla, and two most recent were Tacoma’s. Always so thorough with the information provided. The sales department always does their best to help out the customer so that the vehicle purchase is fast and easy. Definitely recommend. Max delivered what I was asking for!

Soemy Sanchez was very professional and very compassionate to our situation! We brought the car in on a busy Friday afternoon, but the next appointment time was on Monday. We explained the loss in our family and the need for the car and she put us on the schedule for the next day (even though the schedule was overbooked). She did tell us that they might not be able to get to the car until Monday anyway. However, they were actually able to look at it and get it fixed the next day! It was so nice of her to put us on the next day schedule instead of making us wait for the Monday appointment! Because of her we were able to have adequate transportation without renting a car! She is a true asset to the company! Her courteous and compassionate professionalism will keep us a loyal customer to Toyota of San Bernardino!!

Brought my vehicle in for a recall. They told me it would take 3 hours. I called back 6 hours later and they said it would be ready in another HOUR. They clearly dont care about their customer. Something that should have been done end up wasting my whole day. Would recommend you take your car elsewhere

Such a great experience!! You guys were so kind and helpful! Super satisfied with my purchase!

NEGATIVE STARS !!! Complete scammers! Took my sister to get a car for the first time and was completely taken advantage of. Mannie- the manager lied to our face. In order to make “some money” off my sister. Manni and his staff decided to add additional accessories ( alarm) warranty to the deal without my sisters consent. She should of decided to add the features or not. He told us that the bank wouldn’t budge and that “no additional features” would be added to the payment but it was and they scammed us big time - I hope this doesn’t happen to anyone else! We will be making a formal complaint and putting our experience all over social media. Do not buy from here.

This is about one visit. I had driven over a cars alternator in a stores parking lot. I needed to know what damage had been done. Toyota told me they would charge me $155 to check it out. I thought that was a little high, but an insurance company was paying for it and I had to know if any damage had been done. When I brought the car in,the service writer told me she would only charge half price. I thought that was great. When I picked my car up, she said they found no damage and then she said no charge. I cant help but give them five stars.

I purchased my first Toyota from this dealer, but this was not my first rodeo with dealerships. This was my worst car buying experience. However, my experience stemmed from the sales manager. My sales person, Armando, was very pleasant to work with. If you are in the market for a Toyota, call in and schedule a visit with him. He did his best to help me out and I can honestly say the only reason I still bought my car here was because of him.While I do not recall the sales manager’s name, Toyota should invest in customer service training for their managers. He made me jump through hoops just to get the car. He was rude, to the point where I can hear him muttering my name from behind his desk and make demands to his team, which they had to come to me to request. This guy literally sat 10 feet away from my table.

Everyone was wonderful from our sales guy Johnny to the financing it was a wonderful experience. They worked with us every step of the way.

Very dishonest advertising. I went there to purchase a rav4 advertised for $33,007 ready to buy but was informed I needed to also buy the dealer add- ons. Basically you get a 5 yr warranty for the paint!!!! and an upgraded security system. All for the price of $3680!!!!! I would have bought the car with a markup but not if it is falsely advertised. I thought the bad old days of shifty car salesmen were over

Went in for recall, had a great experience. Service advisor was friendly, and the vehicle was done on time. Definitely will bring my car here from now on.

Benito my service advisor help me to get all the accessories done on my truck wonderful customer service and knowledgeable.

Staff were courteous and helpful and they even knew how to deal with my impatient husband. They did forget the mats in my vehicle but quickly resolved and apologized for the inconvenience. All in all, I thought everyone did a great job.

Very pleased with the way Mr. Maximo Cruz conducted business with my wife and my self. Service was excellent, received a good deal on my trade in. My misses and I are happy with our new Tundra. I have dealt with other Toyota dealers, won’t go into names, but SB Toyota out did them all. Thank you. If anyone asks me to refer a dealer of Toyota vehicles, I will say Toyota of San Bernardino.

Used to visit another Toyota place. People here are nice, but I believe there is shortage of reception people or repair people. Waiting for 30 minutes in reception and then found employees in the room are chatting with each other without customers. And there is no coffee machine in lounge. Will return to my previous Toyotacare place. Cannot give 5-star.

Tuan was an amazing sales consultant. He truly listened and got to know me as a person which made me feel heard and not just the feel of him wanting to just sell a car. He went above and beyond to make me feel like I was part of the Toyota family. He deserves a 10 star 🌟.

There great at working with u respectful helpfull will put u in a vehicle of your choice if not really close to what u want I recommend everyone shopping for a car to go to Toyota of San Bernardino

All in all, was not to bad of an expirance.Other than the just being a bad time to purchase a new vehicle and the time it took.We were there at 930 am and did not get out of there untill 2:30-3:00 pm. That was without a test drive.We thought that being it was going to be a cash deal, it would not take that long. Should have taken a lunch.

Chris is truly the best, very straight forward and very kind. He made the whole process very smooth. Recommending everyone and everybody to go with Chris!

Classic case of the right hand not knowing what the left hand is doing. Traveled a great distance to purchase a vehicle and when I arrived there the vehicle was sold 30 minutes prior to my arrival? A total waste of time and money. Not even a call or text back that the vehicle was sold so I wouldnt waste my time or money.

Diego and Ricardo were an amazing team! Made the car buying process for a first time buyer very easy ! Highly recommend this place and I will br recommending to all my friends and family! I LOVE my New 2021 Toyota Rav4! Thank you!!

Not very good place to buy tires, I had a flat tire and they asked me first to go a tire place to honor the warranty, after a big discussion they said they will prorated and install a new tire, when I picked the car the low pressure tire sign was still on and did NOT give the original receipt written by the mechanic but charge me $73.25. I went back and she (Soemy Sanchez) said that the sign was on before and I have to pay $155 to check it, I told her that is not true, after talking to the manager he checked it and found one of the tires was low, he gave me a receipt but not the original one written by the mechanic which probably show that was a defect tire, my advice is DO NOT by tires from there.

Excellent customer service by Max. He really delivered on what we wanted. We are so excited about our new hybrid RAV4. Great overall experience! Thank you to Rico in the financial office who also provided great service and kept my kid entertained with a paper plane he made. Thank you Toyota of San Bernardino

No phone call to update me on the status from dropping it off on 6/11/21. Rushing me to come in on the next day by 4 pm and not getting out until about 6:30 pm. I paid for Job# 11T0ZZZRG1 but the problem still not fixed. The advisor said come and get reimbursed but I dont see that happening. I will call just the same which will determine if I every go back to this store in San Bernardino again.

Was helped in a timely manner, excellent attitude and even helped me with all my questions, great service over all

Alex Torres was very helpful and knowledgeable about the different features of the car. He took the time to show me how to set everything up. Made the experience great

I just got a 2015 Prius from my uncle and took care of a recall as well as a regular maintenance. The service advisor took care of me well and in a professional manner. Although I dont like the long wait at dealerships, I am patient enough to tolerate it as well as they get the job done right. Seeing all their awards on the wall, they seem to have a great reputation with that. I will be back for future services.

Amazing experience! They were friendly and very helpful.

I just bought my 2021 Toyota Camry and I have to say this has been the most successful and least stressful experience while purchasing a car! They work for you and try to help you out as much as possible! Rico from financing was amazing, he helped my family and I out as if we where his family. The director ( whose name I didn’t catch) was extremely helpful and really cared about our situation! I know from now on to refer family and friends to Toyota of San Bernardino! Thanks guys and Tuan for helping me pick out my new car! You guys rock! 👏🏽👏🏽

The service department did a very good job but the sales side is at a stand still due to low inventory... they had zero toyota trucks when i was their... but they did have a supra