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Dollar Tree
1035 W Highland Ave, San Bernardino, CA 92405, United States
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Dollar Tree
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Wo
Review №1

The personnel and customer service was nice but the area is so unattractive outside that I can’t believe there is management at this location. I know you can’t help the environmental factors but it’s so disgusting I’d never stop and let my gf or kids go in this store. Didn’t even feel comfortable letting them stay in the car. Can’t help the homeless outside but something can be done about everything.

Jo
Review №2

Ok store, rough neighborhood but nice people

Ba
Review №3

My local dollar tree is always well stocked and the employees are always courteous. I love knowing that I dont have to go far for last minute house items. The customer service here is always top notch they treat everyone with respect no matter who you are.

St
Review №4

So I stopped at the spot once again. Im in here like 2-3 times a week. This time I just needed something to drink. The issue is theres too much to choose from. I wanted to get a couple of things but I only get a 30 minute break. Got myself a coke. Cant go wrong there.

fr
Review №5

I like coming to this store. They always have something new to try plus a lot of my favorites. Oh and most importantly, everything is a dollar.

BA
Review №6

I was taking someone else there I decided to go in and Lord and behold they have everything you could think of ❤

An
Review №7

AWESOME, WAS ABLE TO FIND WHAT I NEEDED.

Co
Review №8

Its always quick and friendly at this location.i feel bad for the employees since there isnt a/c in store...I also feel bad for the homeless people in this heat....I havent been bugged by any here but I saw some.i didnt have cash or Id offer enough for a drink or something...I wanted to offer to buy this guy something but Im so shy I guess....anyway this store hardly gets packed.great location in my opinion.its my go to

Ro
Review №9

Store personal are very generous the store is clean the only bad thing is they charge you 1 dollar if your getting cash back come on Dollar Tree customers are essential give me a break specially in these pandemic times

La
Review №10

Its always easy for me to find what I need and the Employees are ALWAYS NICEand Friendly. Thanks Ladies for working so hard.

Ro
Review №11

Found the stuff I was looking for at a great price and the employees were very nice and friendly

Ed
Review №12

Its small but decent... Not a bad place to shop considering the area

Ti
Review №13

This store donated candy for our schools fall festival 😊 Super clean/organized store and excellent customer service!

Te
Review №14

This store is too small. Every time I go, its dirty, stuff is on the floor, I cant find what Im looking for. They clearly dont get the good stuff. There are dollar trees that are 30,000 square feet with a huge selection.. I have yet to find one. Ive been to the one in Rialto, its very clean. But it always picked over. Very frustrated..

MJ
Review №15

Frozen foods an can goods, even brooms an cleaning supplies, !!how about that!!😁impossible not to grab something here...Cashiers are friendly an helpful.Area not safe, Too many homeless around the area😰

Os
Review №16

Good stuff I was in and out got what I needed and cashier was very fun. I like this store

Am
Review №17

Its was nicer than a lot of stores in San bernardino

To
Review №18

Very neat and organized

Si
Review №19

Its a good store thanks

Ca
Review №20

Staff always ready to help, very nice and everything is clean.

ne
Review №21

They Were Fully Stocked😊

yo
Review №22

A person there help me.nice

Ch
Review №23

My favorite store honestly not the best outside location but the employees are always so kind. One of the employees Im not sure if shes the manager but shes the sweetest person and an amazing heart always helping the less forchanet 🙏

Fr
Review №24

Place is rat infested. rodent droppings on food isles and dog/cat food isle. this NEEDS to be fixed now. HUGE health issues not worth it.

Ma
Review №25

Fast friendly service

Ma
Review №26

The manager can be a know it all. You ask if they have a dish rack an another color, she seems disturbed cuz you asked a question. She then replied No, I know my store. Just answer with a yes or no she always has more to say! Teach them managerial skills.

Al
Review №27

Theres too much stuff hanging around the register because the other day I put up some skin cream to ring up that I noticed never made it home because it was never put into my bags but I did end up with a bag of pistachio nuts that I DID NOT shop for nor was I interested in purchasing pistachio nuts and there was no one else in line behind me. I wanted the cream I put in there that dissapeared at the register not no damn pistachio nuts!

Ba
Review №28

Never disappoints

Ga
Review №29

Love this store❤ Employees are kind and helpful and one of the employees, i think she might be the manager- shes the best!! ❤

ki
Review №30

They said we have to wear a mask and they didnt give one free

Co
Review №31

Love going here!

Ch
Review №32

They have lots of stuff for just a dollar each...

Mr
Review №33

This one sucks .but i see new workers so it is better.. but the old workers there sucked..this month been better. I weather go on baseline then on hghland baseline has more of a selection..

Lu
Review №34

Well stocked and friendly employees

Po
Review №35

Do not shop here employees are very unfriendly

Ll
Review №36

This store is always dirty no carts no baskets

Lo
Review №37

My son and I visited this store today ( 6/2/19 ) around 630 PM to purchase a few items. We were walking down the toy aisle when we over heard an employee named Kim speaking in a very unprofessional way.She was having a conversation with a guest and another employee ( name unknown). In the conversation she was having she was cursing and speaking about gang violence that someone she knew were involved in.I find it very unprofessional to be having that kinda of conversation and cursing at work in front of guest, mostly in the toy section.I think she needs some coaching to help her understand, that kinda of conversation and the language she was using needs to be out of the work environment.The cashier named Shaney on the other hand was very professional and very polite. Thank you Shaney for taking youre job seriously and for caring about customer service.

Tx
Review №38

Decent, but a bit messy.

Bi
Review №39

Excellent Visit, very attentive employees and the Store. Manager Juanita made our visit much more pleasant by helping us herself!!!

Kr
Review №40

The store manager, Juanita, is the problem. She lets the drug addicts hang out in the parking lot and destroy the shelves in the store, but she treats the regular paying customers like thieves. I have not returned since she crossed the ultimate line and injured me (I could barely use my arm for 2 weeks) while I was trying to grab a basket.

An
Review №41

I love these stores. I can lost for days. Great place to buy items to make your lunches for the week.

Ma
Review №42

Clean and organized. Niajah (cashier) is probably the nicest most friendly employee in the entire franchise. Thanks for making our day great.

An
Review №43

The store was a bit of a mess but the cashier was very friendly and just loved her job or maybe just loves Life! Either way she makes everyone feel welcomed! I wish I wrote her name down!

Lu
Review №44

Love the prices. Respectable employees. Went to the Dollar Tree on Highland Ave. Will go back. Thanks for having the right employees

Li
Review №45

Dollar Tree has a cheap price. This place deserve 5 star!!!!!

Sp
Review №46

The workers are good but management is not. Management should get in there and help employees when needed.

De
Review №47

It was good the customer service it good you find things fairly easy and the employees ask if you need assistance which is helpful.

Je
Review №48

I walked in and an African American checker at the register was trying to explain the no food return policy to a lady who wasnt having it. She was trying but this first impression was pretty annoying. They didnt have any spanish themed birthday cards. I was like really? This area has a big concentration of Latinos, come on?

No
Review №49

They treat returning customers like vip

Em
Review №50

Great customer service

Dj
Review №51

Customer service was satisfactory!

A.
Review №52

This store is SO messy! I literally had to dig through boxes and opened merchandise packaging to unsuccessfully find what I was looking for. It must be nice to work here, its plainly obvious that employees do literally nothing. I would not recommend this location to anyone.

An
Review №53

Doggy Section Scarces needs more product!!! Balls are always good tho!

Mi
Review №54

Please be nice and customer friendly. Some employees are so rude and wont even listen to the question when theyre already answering NO!

Da
Review №55

Had alot of choices . A very nice dollar store. Had alot food balloons. Very nice beer mugs for a dollar.Will go back.

Ma
Review №56

Clean, clutter free store. Friendly and helpful associates. Will visit again.

An
Review №57

Great for dollar incidentals some things I would not buy their but other things I really would

Cy
Review №58

Very poor customer service...no hi and thank you also cant find any associates to assist you.. SMH 😡

Ju
Review №59

I love this store

De
Review №60

I really like Dollar Tree - I go to the one on Highland and the 215 - its really well kept - the staff is nice and better yet, its near my house.

Th
Review №61

This location has quickly turned to garbage. At first it was great and there were always at least 2 registers open, but now they only have 1 register open every time I go. Today was horrible though. I get in line behind 2 other people while employees are telling a tweaker to leave, but when that debacle ended I found out that the employee running the checkout line I was in was inflating balloons instead of checking people out. So I waited about 5 minutes while she was inflating balloons and other employees were walking around or just standing there. They showed no remorse for the wait and were only concerned that you had to witness them dealing with unsavory characters. Management sucks, attitudes suck, and when I expressed my disdain for the way they handled themselves one employee, whom had quite the colorful rhetoric dealing with unsavory characters, merely asked if I was mad and took no indication from the inflection of my voice. Talk about disconnected from reality.

ma
Review №62

Its ok for a quick run. But 99 cent store is still better.

D
Review №63

The manager Juanita is awesome 👏🏽 my experience was much better this time around!!!

Gi
Review №64

Its very small, and they didnt have what I was looking for. But it was clean and well stocked and I was helped with a smile.

Br
Review №65

New store...but holy cow is this place consistently a disaster! Seriously. I cant tell if it is just lazy employees,poor management or awful customers...but the place is an absolute wreck! From stock carts in the isles to product on the floor and off pegs....for such a new store Id expect much better.

An
Review №66

It is always neat. You are greeted when you walk through the door.

E
Review №67

Customer service was friendly and professional. So many great things for just $1. What more can I say??

Co
Review №68

Long lines and only two lanes

Ta
Review №69

Had the good ground coffee. Wish i would have bought them out.

Ma
Review №70

Its a big store so they have a lot of stuff. Stuff I havent seen in other stores so thats a plus. The staff was nice enough. The store patrons are a little sketchy but overall a good experience.

Ma
Review №71

Good shopping day, checker very cordial.

Ma
Review №72

Great experience over all, but not a great selection on trees

Mi
Review №73

In and out for permanent markers for work... good looking out Dollar tree... *High Five *

Ti
Review №74

This place is the best! You can buy stuff only for $1!

Ma
Review №75

Went today and they are closing at 8 not 9 how Google said. So be aware!

an
Review №76

Great prices n always willing to please your customers.

St
Review №77

I like this store the shelves are well stocked. School supplies, auto, cleaning supplies, food any many other things. I perfer this to the one in Redlands on Redlands Blvd.

ka
Review №78

They need at east one more cashier but other than that it was good

Ji
Review №79

Disorganized never cleaned or picked up. I love dollar tree but this store buts a shame on their rep. Ive been to others and they are cleaned and organized.

Ra
Review №80

They close early and go off on you if you question the false advertised hours.

Re
Review №81

A homeless man came in and took a couple of cheeseburgers, the women who might have been a manager proceeded to assault the man yelling and cursing (saying F you) at the man to give her the burgers which he stuffed in his pants she yelled all through the store with customers in the store not allowing him to leave where she got into a physical altercation with the man while he was trying to leave. she yanked his jackets off which is when he finally left the store. cops had been called. as i was leaving she called dispatch again to let them know which way he was going and got verbally abusive with the dispatcher. telling them (dont you F care what hes wearing) never in my life have i seen such a poor display of employee/managment behavior. he was stealing i get that but she handled it to an extreme which was abuse. the man was homeless and mentally challanged

Ya
Review №82

I was disappointed with the long lines. However the staff was nice. The neighborhood is not safe.

PJ
Review №83

Usually only one cashier so a bit of a wait in line. Definitely need more help keeping aisles ckear, clean, and clutter free.

Lo
Review №84

Friendly staff, fast check out and great prices

Lu
Review №85

Love the prices but only 1 the check out cashier.

Ba
Review №86

Great bargains here!Love the dancing solar items...

Lo
Review №87

This is the most disrespectful dollar tree i nvr felt like this before the manager needs to step up i know its busy but she dont need to talk to customers like that

Ly
Review №88

Friendly staff, great prices and item selection.

Ca
Review №89

Ms. Lumpkin is a very friendly and helpful cashier

Ma
Review №90

Everything only Dollar not like the 99were nothing is 99cents

la
Review №91

I love going to the Dollar Tree they have such good bargains

Bo
Review №92

What a little place for all the stuff they have...my only complaints are they close to early and the tiny bag of cat food I had to buy...but I was happy to see any dry cat food..I cant wait till I can go back when I have more time to shop...

Ch
Review №93

Clean place. Friendly staff. Good deals

Sh
Review №94

Better quality at times compared to other dollar stores

Lo
Review №95

Customer service is either bad or good. A lot of the times the store is either a mess, or shelves empty

Ca
Review №96

Decent dollar store. But not one of my FAVORITE dollar stores.

Ca
Review №97

Friendliest cashier ever! Love this place!

Ra
Review №98

Cheap prices and always on time for the holidays when I need decor. The ladies in the morning are always talking though and holding the lines up and somewhat rude with an attitude.

De
Review №99

This store is always under stocked and under staffed.

Th
Review №100

All out of everything. If you know it sells buy more.

Information
43 Photos
100 Comments
3.9 Rating
  • Address:1035 W Highland Ave, San Bernardino, CA 92405, United States
  • Site:https://dollartree.com/locations/ca/san-bernardino/5855/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 909-804-3038
Categories
  • Craft store
  • Dollar store
  • Discount store
  • Grocery store
  • Home goods store
  • Kitchen supply store
  • Party store
  • School supply store
  • Toy store
  • Variety store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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