Its hard to find an honest, friendly and trustworthy shop these days. As a first time customer, Boris was very attentive to my car throughout the service. He also addressed a water pump leak which needed to be replaced. Because the car was still under warranty, he strongly recommended that I contact a VW dealer directly to get it replaced, and I did the next day. This was above and beyond customer service. Without hesitation, I would definitely recommend Boris to friends and colleagues that own VW or Audi cars.
The service was promt and good quality. The owner answered all my questions in depth and replaced oil draining plug for no charge. Tips and advice for long term health of the vehicle was also provided!
I called to ask a question. A man named Borris answered, he was very kind and honest. He gave me more knowledge than what I had asked for. Good people work here.
This is the best auto service shop Ive ever been to, and I used to work at one. If you have an Audi or Volkswagen dont take it anywhere else. Boris and the team are incredibly knowledgeable, friendly, helpful, and offer great service at a fair price. Wouldnt trust my Audi with anyone else.
I used to take my Audi A3 to Boris at Autoexel when I was a student at UCSD. Im from out of state so I was apprehensive about finding a good repair guy in the area.The first time I took the car in was for a check engine light, always stressful. Dale took a look and informed me it was due to a dried out gas cap that would be a $25 dollar repair, such a relief and a sign of an honest mechanic!I recommend this place to all of my UCSD friends and would still be going there if I lived in the area, I still enjoy receiving their fun holiday cards though!
I have been coming to this shop for years with my VW Golf and never had a bad experience there. Boris, the owner is extremely knowledgeable and very detail oriented, his prices are reasonable, he will treat your car like his own. I highly recommend him.
Autoexcel really takes care of you and your vehicle. Boris is exceptional at diagnostics, attentive to other needs of your vehicle, and truly goes the extra mile. Best of all, they are honest! I am so happy I found a great car maintenance team!! My VW will always go back to Autoexcel for any additional maintenance.
Sooooo a year later and these guys are still GREAT! They are genuine & knowledgeable. I have two cars and they service both of them. They treat you like family (Im talking about the family members who you can trust and depend on). Recently I took my car in to be serviced & needed to get back home. They dropped me off even though they were really busy. They go above and beyond if they have the resources to do so.
Boris really knows VW and Audi, and is willing to educate. Will take my car to him again.
Do not hesitant to take your car here. Thank god I did. Im from North San Diego so wasnt sure where to go but these guys are honest & fair. Completely trustworthy. So glad I worked with them and entrusted them to repair my VW. Would never take my car anywhere else.
I went in for a 40k mile service. Boris was very knowledgeable and took the time to explain everything before and after the service. He advised me on items that should be replaced right away and those that could wait. He even popped the hood to show me which fluid levels to keep an eye on. I will definitely be back!
I love my Audi and I love it to be maintained as well as possible. Thank you Boris for your honest and professionalism. Definitely recommend you to all my friends.
Boris is the only truly honest mechanic Ive met. He is always helpful and always has good, practical advice that I can trust- even if the advice results in less money for him. Boris is also a brilliant diagnostician.
Borris was great! Went for an oil change and cabon filter. Pointed out some things I need to take care of with my Audi to avoid having problems in the future.
I was pleased with the quality of work and dedication to customers. Good job!!!
Solid and reliable mechanic.
Excellent service.
I was referred to this Auto Shop by the dealership that sold me my VW GTI MK6. Ive had nothing but problems with this car. I told his what symptoms were going on, misfiring, oil leaks, loss of power under throttle, oil pressure sensor malfunctioning. Also, Im having issues with my transmission but I just wanted to check the fluid level. Word for word the shop owner I assume told me take your car else where! We are not looking for major projects. I cant help you. then hung up. I seriously could not believe a business owner would treat the customer of a dealership who they send over numerous vehicles for repairs. He wouldnt even give me a freaking diagnostic. I guess he wasnt up for the challenge. Ill take my $1500 else where. I dont deserve to be treated like a child. RUDE RUDE RUDE RUDE RUDE SHOP ATTITUDE.
Guy on the phone started yelling because they can’t do many things on my car
Excellent service! Boris will have my returning service forsure.
Great, honest service. Hard to beat these days!
Good and honest.
Excellent