Really great experience! I was shown all of the options and given ample time to walk the store and really decide what I wanted. I chose to finance and it was super quick and simple. Staff was great and I was satisfied with my purchase. Strongly recommend.
We were helped by Mike while shopping for a new mattress. Mike showed us a lot of different beds and was very knowledgeable about the differences between all the models. In the end we bought a great bed at a great price and he helped arrange delivery, even for our out of state drop off location! Will definitely return for the next bed!
A Family member got their mattress at Mattress Firm Pt. Loma and recommend I talked to Floyd. I was looking for a new bed to replace my worn down 17 year old mattress. Floyd was amazing. He carefully assessed what kind of mattress I’d like and showed me several options! He even recommended a new cooling pillow. I had my very active 10 year old son with me and he was patient and interacted with him as well. I can’t wait for my new adjustable base memory foam bed. If you need a new mattress definitely go and see Floyd at Mattress Firm Pt. Loma!
Michael helped me out and was a great experience. He didn’t try to oversell me on things I told him I couldn’t afford. Got me in and out quickly, directed me to exactly what I was looking for, got a great deal, and am very happy. Free shipping too.
Micheal greeted me with a smile and facilitated my first bed purchase. Had a few laughs and ensured every question I had was answered. Micheal was extremely informative and professional. 100% made my “adulting” experience easy.
Have always worked with Mike Flores for years on mattress purchases and he is one if not the best mattress salesperson I have ever known. Just needed a box spring (foundation) set for our new house and Mike was quick, efficient and very informative. Took only moments to conduct the transaction with Mattress Firms easy payment request system. Delivery was exactly as scheduled and early in the two hour window. The two delivery guys were very nice and quick. Asked me to inspect the product prior to leaving. Great experience all around.
I had a great experience shopping at Mattress Firm 3146 Sports Arena Blvd #3. Michael was very professional and helpful. He really went out of his way to help me pick out the best mattress for me.
Went in to find a new pillow after ordering some new mattresses and getting a promo code for pillows. I am so delighted I came here. Brian was so helpful. He listened to my concerns, made several suggestions, and then let me try them all out. He helped me pick the perfect pillow and gave me a great discount too. He gave me great tips on mattress care and was a pleasure. Excellent customer service. I even bought 2 mattress covers. Highly recommend.
Mike was awesome! Very knowledgeable on the Purple mattress AND EVEN shipped it to our home in Hawaii! Also honored a few awesome deals, like 30% off a protector, FREE sheets, and FREE delivery!Highly recommend this location and associate!
Just went and bought our first mattress and bed frame here with Michael. Not one to leave reviews unless the experience was outstanding-which it was! He was extremely helpful and informative, not pushy on anything we didn’t want. Very glad to have such a helpful guy with our first mattress purchase!
Floyd hooked it up so hard and sold my boyfriend and I our first new mattress. He was so patient and made sure we loved it as well as new pillows. I can’t wait for it to get home!
They made selecting the right mattress for easy. After 31 years I thought it might be time.
I had the best experience. Mike helped me and was super professional, friendly and informative. You can tell when people are passionate about what they do and he is one of those people. I was dreading picking out a mattress and he made this an actually enjoyable experience. I already recommended someone to Mattress Firm because of this. I wish more people were like Mike, thank you again!
Mike took great care of us we love our new mattress. Didn’t pressure us to buy, answered all our questions and was very friendly.
Floyd was very informative about mattresses. He was friendly and helped me select the perfect mattress without pressure. My delivery is in only three days! Very satisfied.
Very professional helpful in and out! Thank you Floyd for your patience with my wife and I I’m sure our mattress is going to be perfect!
Great service. Very clear and informed. Able to answer all questions and made what I thought was going to be painful a good experience!! Floyd Ihm was terrific.
Floyd was the most helpful & informative sales associate! His friendly persona allowed my Dad to feel comfortable trying out various brands & options. My Dad is excited to get his new mattress & adjustable base delivered one day after purchase!
Floyd was so helpful for my first mattress buying experience! He gave us space to try things out ourselves while also giving us just the information we needed. Thanks Floyd!
It was a very pleasant experience and the salesman was very clear in explaining the instructions. I would recommend Mattress Firm to family and friends
Jason was an excellent salesperson. He did not pressure us at all and was very knowledgeable about our options. He demonstrated the adjustable frames we could choose from and was very thorough about explaining the differences. The whole process was great. He matched the sale price offered by the manufacturer. A great place to mattress shop.
Floyd provided excellent customer service made the experience pleasant and quick with out rushing us.
Had the best experience possible buying a mattress here. I was instantly welcomed in by some of the best customer service ive ever had and was able to find the exact bed I wanted in less than 30 min. If you come here and Mike is working, prepare to be taken care of.
Am very pleased this bed is so comfortable best night sleep in a long time would recommend to everyone
Michael was extremely informative and helpful! He made our mattress search simple and easy and made sure we understood the warranties and what we were paying for. He price matched our mattress and gave us a great deal. Would definitely go back for future mattress purchases!
Floyd was very helpful and efficient in helping us finding what would work for us in all aspects.
Had no clue of how or what kind of mattresses and Ari was an amazing help and did an amazing job of walking us through the process and making everything quick and easy! Thanks for the great experience and letting us lay on all the beds!Definitely suggesting her to all my friends!
Went in to see about getting a replacement mattress cover since the one I purchased when I bought my mattress 6 years ago broke down. I didnt have my receipt, but the two sales people in the store were awesome and found my purchase in their old system (they merged a while ago) and put in a claim for me. No hassles at all.I have always purchased from this store because they provide great customer service and I am always happy with my purchase.
Floyd is amazing! They should call him the sleep Dr/whisperer. We purchased 5 beds and wasn’t planning on getting the base which adjust the height of the bed, he gave a demonstration and omg! We are buying that as well! 5 stars and 5 more! Recommending all our family and friends to him for sure! Thanks for taking care of our backs, no more pressure!
Very friendly and very helpful. Thumbs up for quality service.
I am the UPS driver for San Diego, By far this is the Best and only place to buy a mattress & pillows!!! Mike knew all the technology and details put into every mattress they had. This store goes above and beyond to make sure the customer is happy:)
Great experience!! Floyd was able to help me find exactly what I was looking for in my price range! I am going to recommend him all my friends looking for a bed!!
Floyd and Maria were customer service superstars! Thank you for helping me select the right mattress! Great job !!
Great customer service. Very knowledgeable about the mattress and the staff was extremely friendly and helpful.
Floyd was fantastically helpful and sorted our warranty and new mattress very efficiently!
Mike was super helpful and I walked out a happy person! Now the true test is will this bed give me the sleep I so much need and desire! Thanks Mike! I’ll be checking in again soon!
Magic Mike at the Point Loma, San Diego location is AMAZING! Fast, pandemic-sensitive service and we were able to work a great deal on a way better mattress than I could’ve gotten online. I am so happy!
Super kind salesperson, Floyd made the whole process seamless! Reach out to Floyd for your mattress needs!
From the moment we walked in, we were happily greeted by Mike. Mike was incredibly helpful as he explained the deals that were going on, and the differences between all of the mattresses we were looking at. At no point did we ever feel like we were being pressured to buy anything, and we were loving his friendly demeanor and information he took great care in relating to us. We tried out all of the beds, and did not feel rushed to move onto the next one or make a decision. We ended up with an incredible Tempurpedic mattress that is ultimately the comfort and support we were looking for. The best part? Everything was in stock and we got it delivered within 24 hours!!! The delivery workers were very professional, showed up before the scheduled time (bonus!), and had our old bed removed and the new bed installed in under 20 minutes. We are so very happy with our experience, and if you’ll excuse me I need to go take a nap on our new piece of heaven.
Great service! I got exactly what I needed.
Thank you Floyd for great service. His patience was superb, he educated us and guided us for what was right for us. 100% satisfied.
We are so glad we went into this Mattress Firm this past week! We went in with a few expectations, and immediately expressed them to the salesman Tony. Tony took his time to listen to us, showed us a few different options, answered any questions we had, and was extremely considerate and friendly. We happily decided to buy a mattress from Tony and we are so glad we did! We are excited for our mattress to arrive and would definitely recommend this store to our friends. Thank you Tony for a great shopping experience!
This is the 3rd mattress I have bought from the Point Loma mattress firm. The staff is SO accommodating and never pushy/salesy. They do their best to find the perfect brand for your needs/price range, and are SO great with delivery or swaps if you need it.I am moving across the country and they even helped set up delivery to my new home. So so so great!!!
Jason was a very friendly worker at this place. He definitely goes out of the way to make you feel comfortable. He offered a pillow to relax while i waited for my friends to look for a mattress. Definitely good customer service.
I have to say that I went in feeling skeptical about Purchasing a bed but the sales person Jessica Watts made my experience simply great. She has the best customer service ever, I am completely satisfied with my purchase not only was it exactly what my husband and I were wanting but the price was awesome. I can’t wait to go back and purchase another bed for our home. I highly recommend Mattress Firm and please see Jessica. Great gal!
Brion at the Point Loma store did an amazing job walking me through the mattresses with the features and benefits that best describe what I was looking for I did not even have to go into the show room to test one out as I had faith in what he was telling me based off of his knowledge of the product.
Floyd was very helpful! Great service.
My wife and kids recently visited this location. Daren D. was the associate that worked with her. She said he was so patient with the kids, gave really good information on all the beds and overall great customer service. We just got our beds today and had a really great experience as well. We give them a 5 star overall!
Excellent service, patient and made it so easy to navigate the large selection to find just the perfect mattress.
Service was phenomenal and Tony E., sales rep did a fantastic job in helping me choose the perfect bed for my mother. Can’t thank Mattress Firm for great service from the delivery men to the store associate(s). I’ll be going back again to get another set in the future.Thanks Mattress Firm!Danielle K.
Very professional staff excited to get my new bed 😁 Great price.
Fast, friendly, easy, excellent service and very efficient. Mattress Firm is the best place to buy a Mattress.
Michael, Mike, helped me out. I told him exactly what I wanted in price range and type of mattress and he was able to get me such an awesome price. Instead of shopping elsewhere he made it super easy and I was able to see the mattress compared to online shopping which is the route I usually do.
Floyd is the man! Thank you so much for your top notch customer service and expertise!
Floyd and Brian were extremely helpful and made sure we left with the best possible deal.
Friendly, In and Out, knowledgeable. Minimal pressure to go for the more expensive mattress, but felt like he was doing it in my best interest. Opted for the cheaper one because for whatever reason my body doesn’t like all this new-fangled technology. Hard to find older style innerspring mattresses but they had exactly what I’ve been looking for
Jason is awesome! I came in and gave him my parameters, and he showed me exactly the mattresses that would meet my needs. I picked one and was in and out in 30 minutes...and it didn’t break the bank. Highly recommend!!!
Wonderful experience! I got what I needed, I was treated with respect, and I felt like it was my best mattress buying experience so far. I went to the warehouse, got my mattress early and had a great night’s sleep.
Mike was great to work with. Made the process so easy and helped explain the differences in all of the mattress types.
Great customer service! Friendly, knowledgeable, and kind
Stopped by this place last night to purchase a mattress, I was instantly greeted by Mike Flores as soon as I walked in the door !! Which is always a plus for me I look at peoples customer service before I decide to spend my money there ...Needless to say I would recommend this place awesome parking, customer service, and have amazing sales!! Mike was very helpful and knowledgeable showing me the many options and making everything so easy . This place was also clean hand sanitizer everywhere def taking the pandemic serious which is also amazing def will repeat when I am in need of another mattress !
Joe at mattress firm was super knowledgeable and helpful. Not only is he knowledgeable about mattresses, he is also well versed in sleep itself. I normally have an aversion to salesmen as they either badger you too much or ignore you completely. Joe made the experience comfortable by giving us just the right amount of attention. I highly recommend purchasing a mattress at mattress firm and recommend asking for Joe!
I highly recommend this location to buy your next mattress! Jessica is very knowledgeable and will work within your budget. When you call, ask for Jessica. She will make sure you are comfortable and satisfied with your purchase. 5 stars!!!
Our sales associate, Tony, was super helpful and really great to work with. He helped us find a mattress that fit our needs. We purchased a mattress a few months ago from a different branch of Mattress Firm and it just wasnt what we had hoped for. He honored the return policy and helped us find a new mattress that should hopefully better suite us! Looking forward to it arriving! Thanks Tony!
Jessica Watts was a wonderful saleswoman!! She helped my girlfriend look at beds, gave her options with the best deals for financing and with no pressure told her check different stores. I bought a Supreme Cool Pillow with display discount savings . 3 hours later my friend came back and bought her new bed...which she cant wait to sleep on it when it gets delivered. Thanks for everything!!
Very clean and professional. Didn’t try to up-sell or go outside our budget. Wherehouse was easy to find and offered easy no contact pickup.
Jessica Watts was super helpful and made my experience super easy. I went in a little skeptical of what I was going to get myself into, as far as financing and finding the best mattress for my dollars, but everything was super smooth and I got exactly what wanted.She was very personable and accommodating taking the time to answer all my questions. I never felt pressured or pushed in any direction, and really appreciated her honesty. Happy sleeper over here.
Jessica was ABSOLUTELY GREAT. She really helped us with our decision through the many options in a mattress purchase. She did not try to up sell us but got us a great mattress, great price. She reviewed all the other associated items we might need to complete our bedding needs. Bottom line, Jessica and MattressFirm have my very highest recommendation. Save time and money - buy there!!!
Will was awesome. Showed us all of our options and then found the perfect mattress for us in our price range. Hassle free experience. Definitely recommend if you need a bed.
Welcome to the Point Loma Mattress Firm. We carry a large selection of mattresses, adjustable bases, mattress protectors, pillows, sheets, and frames.We carry the following brands: Simmons Beautyrest, Sealy Posturepedic, Serta Perfect Sleeper, Stearns & Foster, Kingsdown, Tempurpedic, Intellibed, Purple, Nectar, Tulo, and Sleepy’s.We carry the following types of beds: Traditional innerspring, hybrid, all memory foam, and bed-in-a-box.We offer 0% financing up to to 60 months through Synchrony Bank and No Credit Needed financing through Progressive Leasing.We offer 120 Night Sleep Trial Guarantee and 120 Night Price Guarantee. See store for details.
We had visited a few other mattress firm locations in San Diego previously and this was by far the best experience we had! Both of the workers were super nice and very helpful answering all questions we had! Would definitely come back to that location when buying a mattress in the future!
Everything went well. I havent received the mattress yet but service was good.
Floyd and Brian were every knowledgeable and helpful. Great service.
Very happy with the shopping experience. The sales team was very friendly and helpful. Now I am waiting for the mattress and I hope that its good too.
I had great service. I body was pushy. Very knowledgeable and accommodating.
Sales man was super friendly and helpful! Excited to get my new mattress in just a few days
Floyd was polite, friendly, knowledgeable, and knew his stock. Aces experience.
Fast, friendly and not pushy or hovering. Easiest time I’ve ever had buying a bed. Was in and out in 10 minutes.
Great place to start for new folks looking for a mattress. Jessica was super helpful and made it easy for us. She was informative. She didn’t waste our time and showed us things that was in our price range. In and out the door within 30 minutes.
I was shopping around a mattress i come to this store and i meet rare human being to find Jessica she made may day well skilled customer service she willMake you to buy everything in the store amazing human highly recommended if you read this and go there say hi for me thank you JESSICA WATTS
Should you find yourself in the market for a new bed,I highly recommend this store. I met with Darryl, who Greeted us immediately and proceeded to make the Latter half of the process quick and easy. We walked Out with a bed that has been giving us the best sleep.If you want quality service and a quality product, Darryl is your guy.
Great service. Great prices!! So nice to actually feel the product. I’ve been burned by buying online.Thank youClark
Great easy shopping experience. I love that I was in and out within a half hour. Staff was knowledgeable and very helpful.
Great service! Will was extremely helpful and knowledgeable about each item in stock. Would definitely recommend going in and checking them out!
Jason provided great service that was both efficient and informative.
Really great place! Darryl Miller helped me out and greeted me right away and was super friendly and found me exactly what I needed at an awesome deal. I’ve never really went out to buy myself a nice mattress and couldn’t be happier with the one he helped me pick. Had great conversation and he was super amazing. If you ever need help ask for Darryl(: thanks!
Great experience. Knowledgeable folls
Janeen really was truly amazing!! She and another associate there helped us find the most perfect and inexpensive mattress for our needs. They gave a lot of helpful information on the different kinds of mattresses and the materials they use. They also offered military discount plus offered a sale on the mattress protector for our patience. Besides the great sales experience she also shared a love for animals and we had an awesome conversation with her about all of our pets. Really genuine people here!
It was such a pleasure to buy 2 mattresses today with Jessica’s help. She was super helpful and knowledgeable.and took time to make sure we were happy with our purchases and did not push any additions in our purchase. Can’t wait to sleep in our beds!!
My boyfriend and I went mattress shopping here for the first time. Up until now we’ve had hand me down beds and had no idea what we were looking for. We walked into the Sports Arena Mattress Firm and Darryl Miller immediately walked up to us and started helping us out. He asked us why we were mattress shopping and asked what we were feeling while sleeping and when we woke up in the morning to gauge our level of comfort. He went on to explain the different types of mattress technologies and price points to us to get us started. After we found a comfort level we liked Darryl helped us find a pillow we like and recommended beds at our leisure. We were in and out with the perfect bed and a super easy finance process. Overall it was a very smooth mattress shopping experience, would recommend this location and Darryl to help anyone out. 10/10
There are two guys who work here one named joe And can’t remember the other employees name but are some of the best workers because they are old school and tell you straight up when your item will come instead of lieng like other stores and have me waiting 2 months after and my item came exactly on that date they said will refer them to anyone I know looking for a bed
We had the pleasure of working with Darryl. He got us the best possible bed in our price range, it made mattress shopping easy and fun! I’m really glad we came here as opposed to buying online. 10/10 would recommend.
Darryl is the best!!! The only place in SD to get your new sleep situation. Everyone that works here is great and not pushy. Darryl hooked us up with a great deal too! Super happy with the service and our new amazing mattress!
This was my first time buying a mattress, Tony was excellent and very helpful. Would definitely buy from mattress firm again!
Great and friendly service from Ford!!
I had a great experience in the store. Jessica was very knowledgeable and helpful. She even did a price match and got me exactly what I wanted and needed!
Darryl Miller helped me find a great new bed. Spent the time while we hopped back and forth between beds and explained the difference of each one. Allowed us plenty of time to try any and all of the beds we wanted. Was very knowledgeable on every product and made the buying process very easy!
Janeen was the best! She helped us get a great deal on a bed for my Aunt who has been sleeping on an air mattress, for 6 months! Janeen worked with me to find the right kind/type for my aunt and then priced out the different kinds to get us a great deal, as well as delivery and a mattress protector. Then, when our delivery day wouldn’t work, she changed it for us no problem! I will definitely be coming back when I’m ready to upgrade our bed!
Top notch customer service. Wanted to buy something in town so the money sticks around instead of amazon. Jessica gave me a screaming deal and beat Amazons prices and I got the bed today. Highly recommended!