I would give less stars if i couldSo far, horrible experience. I brushed it off because of the pandemic. But... enough is enough1. They took forever to follow up. Joshua lost our first kitchen plans we left him. After several emails and calls, we made an appointment to meet with their associates in store for a kitchen custom design.2. Accidents/weather/ ship delays/ pandemic. You name it. Delayed our project. We were finalized and ready to order in April 2021. Had to wait a month, but C2G did honor the 40% discount in MAY 2021 YES, were in it for a HUGE kitchen remodel.Finally with 1 DAY DELIVERY NOTICE, we received an INCOMPLETE DELIVERY. 2- 36 x42 cabinets were missing from the our order. Delivery guy told us not to worry, C2G would deliver missing cabinets and complete the order in 2 weeks. Almost 4 weeks LATER. NO call from company. I am having to call them and follow-up!Now, Turns out my customers service employee no longer is employed. Jerry was supposed to call me back once he located my order. That was last week. I called corporate instead.During install, my contractor called me. And said cabinets came in damaged. 10 pieces!!! Mostly drawer faces and doors. Seem minor now, but in time the tiny imperfections will become a bigger eye sore.For the $$$$$ and reputation, and their sales pitch for quality material, wrap around coverage, and warranty. I was expecting quality cabinets.We purchased the European style.Several cabinets were splitting at the seems.NOW HAVING TO OPEN A CLAIMS REPORT. Will wait to see how that goes.VERY DISAPPOINTED. I EXPECTED MORE. I have been very understanding and NOT even demanding.BUT.... I WILL have to take back my recommendation if situation gets worst.

Zero stars if possible. Terrible experience here. They do not get back to you or care about your project or business. I had to consistently call the shop just to pay for a design quote - which took TWO WEEKS. Once the design was complete, there were issues with it. I had to send a handful of emails each week begging them to respond to the design changes and agree to the project (complete kitchen remodel minus appliances). None of which they responded to. Surprise surprise they finally responded to my last ditch effort where I mentioned I will take my 10-15k elsewhere if they dont want the business. Got my hopes up thinking oh great, they will respond now! False, they continued to ghost me as a customer once it came to scheduling the project. Not professional at all. Save yourself the headache and look elsewhere... somewhere that will actually appreciate your business and hard earned money. Only hire these people if you want to babysit someone that pretends to care about your renovation. Gladly taking my money elsewhere.

The delivery and expectation of cabinets was very disappointing. Our kitchen did not get delivered to us until 3 weeks after the accorded date. Plus it was missing parts, which took another 4 weeks to get them. I had to call the store twice and finally I had to show up in person to get the missing parts.I bought the cabinets in person but yet I had to sign documents online.Just be aware the delivery and expectation of the cabinets not arriving on time. I will not recommend to friends and family or to anyone else.

Very busy store. But customer service does not lack. Just have to be patient. Very knowledgeable staff. Friendly and personable.Product is well built and backed with warrantee. Definitely recommend!I have to take back my positive review. We made a very large order during the pandemic. Understandably had some hickups.Can refer to the review by sandra. Same personSo we had some cabinets deliversd damaged. No problem. Just HUGE INCONVENIENCE. Having to pay my contractor for repair/re-installation.As long as CTG made things right.Made a claim. Waited. BUT WHEN I OPENED THE PACKAGE!!! WHAT THE HECK!!! CTG replaced a damaged piece with another damaged piece. 🤨Reached out to andrea per my last review. No reply.Definitely NOT THE QUALITY REPUTATION I HAD RESEARCHED.DO NOT PURCHASE THE EUROPEAN STYLE IF YOU CHOOSE CTG. piece of caca.

Walked in and stood there for 15 minutes and they didnt even acknowledge me. Atleast say hi hello. Its called multitasking. Learn it.

Great product at a reasonable price. Customer service is fantastic

Have tried for 5 months to get price quotes from them! Paid $99 estimate fee to have measurements done. Cannot get store to give me price quotes despite numerous phone calls, emails, and visits. STAY AWAY!

Friendly and show room is ok

Great products at a great price. Thousands of dollars cheaper then the others.

Very informative and helpful. Excellent sale 30% off custom vanity. Better price than on line or local big box stores. Open stock. Excellent quality materials. Show room under remodel.

Excellent customer service and spend quality time with with no pressure

Thank you, Mini for such amazing service and follow up with our recent purchase. 110 unit apartment building renovation and everything was on time. Yes a few 21” and 30x42” uppers were delayed 2 weeks but Mini and CTG’s customer service were perfect along the way. Thank you CTG Strong! Love the product and look forward to doing business in the future.

Top notch establishment here! The Michael Jordan of Cabinets, no doubt. If you need your cabinets quick and not too expensive, like my wife and I did, Id definitely give em a shot. Easy to work with and now our kitchen is stunning.

Very nice people up to the point you order. Not recommended. They would always tell me my cabinet would arrive a certain date, and never did. 4 months to get all the cabinets and materials i needed.

Very professional. Great cabinets..

People working there are helpful. I dont recommend the cabinets. You have to assemble them yourself.

Great experience. Excellent quality and excellent value. Reccomend!

Very unprofessional staff! I walked in and one guy was eating his lunch right on the showroom floor and the other girl was on her computer. No greet, or how can I help you. I had to initiate contact, and was made to feel like I was interrupting something. Mind you I had been there the day befor and stood around for 25 minutes with one person helping another couple and not so much as a hello, Ill be right with you or anything. Needless to say I wont be back!

Worst website Ever. Owners do not care. Nobody in this entire company cares about anything except their weekly paycheck. Website was made by a 3rd grader. They have the same photo for multiple cabinet colors. They provide only one photo of each cabinet because everyone at this company is lazy.

We went there this past weekend walked in they were 3 employees Sitting around the desk talking with one customer - they did not even look our way or greet as we walked in-kind of looked around did not know exactly what to look for And I was waiting for one of the employees to acknowlege us and ask if they could help us- that did not happen So we walked out

Dirt and wood chips everywhere, felt like walking into a carpenter shop, incomplete cabinet portions, no handles, not even close to a showroom, one desk with a girl busy on the phone, not even eye contact to someone coming in, no one else to talk to, walked out...

Too expensive and low quality wood

Great service