Two words: Bespoke Design.After trying to plan a stunning front door myself, I realized it was time to call in the pros. Cesar was extremely savvy with the design and offered a range of options. When I narrowed the general design down he provided several options on finish color, offered a range of options with respect to glass, materials, and assisted with hardware selection. I received my product 3 weeks ahead of schedule and installation was quickly / easily installed with Francisco. I even changed my mind a few days into the order and they quickly corrected it and put the door back into production.Franscisco spent nearly 10 hours installing our front door that now looks like a piece of art. He was patient with all my questions and the end product looks flawless. The product quality and installation were so pretty I had my neighbors coming over to check out the final product.Really happy I chose to budget the money rather than buy a stock front door. Grand Entrances provided me with a quality, service-based, detail-oriented experience. Will update the review with a final photo shortly...

Casa Azul esta vivo!Process: We worked with Cesar and his team in designing the perfect door for our remodel. Cesar knows his trade well and gave us wonderful advice that we took in designing our entry door.Door - Amazing craftsmanship - Yes you pay for what you get. The attention to detail is amazing - this will increase the value of our home.Installation - Honestly, we got a quote from a third party Grand Entrances recommended and it just seemed high. We were doing a complete remodel and had a bid from our General Contractor (GC) that was 1/2 the cost. I shared this with Cesar and he asked me one question that changed my mind. He asked if any of the doors my GC had installed moved by themselves? If you open a door 45 degrees it should stay at 45 degrees. So I wandered around the house where we had 20 interior doors installed and several of them....moved by themselves. Over the week I took to decide each time I would walk in and out of doors I noticed movement and it frustrated me. Once the door is in, there isnt much you can do to replum it.We decided to use Marco for our installation and couldnt be happier. When you invest in the quality of a custom door which will change the entrance of your home, we felt it was best not to cheap out. I worked from home for the 2 days that Marco was doing the install. I watched his attention to detail and was impressed. There was one squeak in the hinge and it drove him crazy. Frankly, I would have been fine, we have a ton of squeaks in the house but Marco solved it before he left. No, he didnt use WD-40.Im a fan of the whole experience.

I cannot fully express my total experience with Grand Entrances. I am by myself and upgrading my home. I found a note in my husbands file Grand Entrances. Well they are Totally Grand. The time and attention Cesar provided was awesome and from start to finish I was impressed. Even helped with the entrance lighting and selection of style and finish for the door hardware. Cesar knew that I wanted to retain the leaded glass inserts since my husband had created them and now they are more beautiful than ever in their new setting. Even the installer Marko was a perfectionist. I feel that my solid walnut door is not just a door but an art piece. Thank you, Cesar and Grand Entrances. This is the first review I have ever written and your company and you deserve this.Mary Davis

One of my employees did some searching and recommended we stop here. Within 15 to 20 minutes Cesar was able to provide us a truly great value on custom hardware for our entry doors for our mansion renovation in Rancho Santa Fe. Ill be calling him on all our high end projects.

Buyer beware. Mr. Mendez purchase two Rocky Mountain Hardware sets from my eBay account. After he received them (we had shipping confirmation and he also confirmed), he told eBay he had not received them and requested a refund, which he got. I then emailed him several times asking for him to send back the hardware, which he never did. On top of his dishonesty and stealing, the hardware sales were for a friend who was going through severe chemo and needed extra medical money. Its beyond sad and unethical what he did.

Really bummed I have to write this bad review because they have beautiful doors. While browsing around with my mom and sister, the store associate Cesar said behind me you guys are really loud. We were not, and there was really no one else in there. His comment attached to his nasty look he apparently gave me behind my back left all three of us in a funk. Too bad, if we didnt feel like we needed to leave we may have gotten a door there. Oh well.

1.0 star rating 12/2/2016We spent over $10,000 on an entry door and hardware from Grand Entrances. The door was beautiful, but after less than 3 years the leaded glass started to haze, with fingerprints showing on the inside of the panels. I made more than 20 calls and emails to Joe and Colin at Grand Entrances requesting help with the matter, and was largely blown off. Finally, Colin informed me that their warranty was for only 1 year and that the repair would cost $1,200. Further, the repair would be no guarantee on either door or further hazing. I ceded and asked to have the repair scheduled. No answer. I asked again. No answer. I asked a half dozen times without a reply.In short, if you want to check out their showroom for ideas, there are lots of beautiful doors there. However, they do not honor their product, they do not honor their work, they do not return messages or calls, and the really only want the sale and nothing more. Once the sale is complete a buyer is essentially on their own. Buy your doors and entry solutions from a company that will stand by their product and treat customers well.I ended up going to a local leaded glass specialty manufacturer for the repair of our doors. Repairs came with a 10 year warranty. They showed up next day and had the glass repaired and reinstalled in less than a week at exactly the price quoted. Great customer service!