They always have everything I need with friendly staff and great prices!

I walked into the store after being at Home depot and not finding what I need. There were 3 people standing at the register talking. One girl greets me with hi, how are you? I greeted her back and kept walking. Quite frankly, in a brand new hardware store the greeting should be more of, Hello, Welcome to San Carlos Hardware, is there anything I can help you find? After walking the whole store looking for what I was looking for. I spent 10 minutes there and walked out without even being recognized. The clerks still chatting away at the counter. Big disappointment to me being that this is a new store in a neighborhood I have lived in 43 years.

This my local store and I go often to try and support a locally-family owned business; but theyve only had what iI need maybe 1 or two times. To use a baseball annology: im not even batting .150. The employees are very nice, but this is less of a hardware store and more of a basic supply store. They have fooled me too many times, and Im only going to shop at the big stores for my hardware needs. But, I will be back if I need a paint brush or duct tape.

Very friendly service. Helped us find what we needed quickly. But somewhat hot...airflow isnt great and no AC. Otherwise has everything you need with a smile.

A great hardware store. Probably have what you need. They had a sale on a wheelbarrow, but were out. So Matt went out of his way and transferred one from a sister store for me. Great service!

Place is limited and a tad more than the big stores but not out of the ball park like some smaller stores. Also, only place nearby that actually cuts (copy) keys appropriately for a really good price.

Great hardware store or beginners or pros, super friendly service

My go to hardware store mostly because its the closest. It looks just like an Ace Hardware. Staff are friendly and helpful. They know where the stuff is when I describe it to them and I dont know the name.

Great place for all your hardware and garden needs. Very nice store

Amazingly helpful people!! I would go out of my way to go to this hardware store.

Very helpful and they seem to have everything I need.

A great neighborhood hardware store. They typically have a greater range of parts than do the big box stores but with limited quantity. No appliances or cabinets and a small garden center

I don’t know why this place works for me. A combination of small-shop feel, friendly service, and all kinds of random stuff I didn’t know I need or want to buy (each with a handwritten price card taped nearby). Good times.

Love Love Love this place!! Great Customer Service!! 🌟🌟🌟🌟

Very nice ppl there helpful with courtesy

Staff are very knowledgeable, selection is surprisingly extensive and location is convenient. Ace is the place!

Love San Carlos Hardware. Great deals on good variety of cacti and succulents.

I love this small town hardware store. Much better service then H Depot. Great selection.

Awesome place and Beck the cashier was a great help.

Great store because of the great people there. They pretty much are my first go to.

Way better then home depot..the employees dont hide from u if u need help

This is one of the best neighborhood hardware stores in San Diego. They are much larger than most neighborhood hardware stores probably the size of a small Home Depot. The pricing is very reasonable and the service is exceptional. Even though I live close to and Ash and a Home Depot. I always come to this store first. They almost always have what I need and I can get in and out in less than half the time of the Home Depot. This particular building has been a hardware store on and off ever since I first moved to San Diego back in the seventies. It is so nice to have a neighborhood hardware store that provides almost everything I need for repairs and projects around the house.

Very nice store, always helpful.

Super friendly staff

Great local spot. Had what I needed and more... hard to say no to hardware store goodies.Definitely my neighborhood go to when needing parts!

Great customer service

I love this store. The amazing team is very friendly and helpful. The manager, is very knowledgeable on all of the products. They have a great selection of all things in woodworking electrical and building items. Recommended!!

Always so helpful and found all the random items I needed from toilet seat, glue, rope, to rat poison

Staff is very helpful and friendly. Most of the time you are greeted at the door and if you have questions they will walk you right to what you are looking for. I like being able to get just a couple fasteners from their bulk drawers instead of having to buy a box of 20 at a time.

Very helpful employees at this store. They great you at the door and if you need help, they are always willing to assist. They are knowledgeable about the products they sell.

Staff is very welcoming and helpful.

Good deals on succulents.

Staff is always always very accommodating and helpful

Easy, to get in and out. Think of a small store before a big box store to help the little guy.

Great place with very helpful and friendly staff! Very good selection of items you would expect to find in a hardware store. Competitive prices, much easier to shop here than at a big box store.

They have what you need and some things that you havent seen for quite some time. Fun!

Great place. Very helpful.

Extremely helpful staff.

Friendly, knowledgeable staff that youll be on a first name basis with after a few visits. Its a small, local hardware store so you wont find a huge selection, just most of the stuff you actually need to fix or complete a project. Great selection of fasteners. Garden center sells native plants and you can get worm castings. Store is always neat, clean and organized. Customers are always greeted right away and Ive always received help when I needed it. They do a good job at cutting keys and are really good at screen repair.

I adore the dedication and courtesy these employees show. They not only help you find what you are looking for, they also like to make sure you have any items for preparation or finishing items you may need for the project you are working. The Supervisors are amazing and always have been genuine in providing you any service you need. I would rather have a great neighborhood hardware store than a huge warehouse of everything that are lacking in customer relations or just service period. I highly recommend that you to visit San Carlos Hardware the next time you need anything.

Down home store, with caring employees.

Helpful, friendly staff, looking to help you. A well-put together store. Good selection and reasonable prices, with sale items, too. They had my brand- specific pressure cooker part. Such a nice experience, I bought a few other items Ill need later on. I think it is a misconception big box stores offer better prices than small stores like this. I like supporting small business, especially good ones!

My hometown favorite store! Whatever you need, you will find it there and theres always a so helpful staff person waiting to help. Love this place. Id be so happy if it was closer to my house.

The best costumer service Ive had in years. Walked in and was approached by an employee, they asked if they could help me, and they did! They gave me a discount for buying more than one of the same item, the discount was 20%! With the discount the item was cheaper than the cheapest harbor freight item. Great selection, quality products. Im coming back here for sure!

What a great experience! Very helpful staff!

Im all for a small-town store vibe, and like to support small businesses, but I have never had a good experience here. The employees are very condescending towards me probably because I am a young woman. I tried to purchase a bag of dirt for my sister so that she could plant center pieces and the cashier was very hostile towards me and IDed me for some reason. He also did not assist me in lifting or carrying the large bag of dirt and waited until I was halfway out of the store, struggling to carry the bag of dirt, to tell me I had forgotten to take back my debit card.

Friendly, helpful staff and comprehensive selection for mist supplies.

This place is the BEST! The staff is always super friendly, nice, and helpful. They have a great selection of stuff. Go here before going to one of the larger chain stores.

Graet

High quality, friendly local hardware store. I went in here for some pressure treated 2x4s and was impressed by how straight they were. HD and Lowes everything is always soaking wet, twisted, and bowed.They have a great bolt bin where you can just get 2 or 3 of a certain size. Count on being asked if you need help finding something.

Came to to buy a piece a wood and needed someone to cut it for me, so I asked the cashier politely if she could have someone cut it for me. She asked an employee named John to assist me and he immediately had an attitude a said there was not enough staff to cut it. I witnessed 5 different employees at the time and only a few customers in the store. John was lazy and didn’t want to cut it, I am a paying customer who was buying other items in the store as well. I will not me returning to this store. Unfortunately this is why businesses like this don’t last.

Very friendly staff and a nice place for all basic home hardware. This place has a great selection of houseplants for very reasonable prices.

I often run up here in the middle of a project and they always seem to have that special screw, part or tool that I need to complete it. Prices are reasonable and the staff is always attentive and knowledgable. Plus the fresh popcorn is a nice touch.

Knowledgeable personnel. Quick, save by not having to drive miles to a big box store.

This is my favorite store in town. I am barely through the door before someone asks if I need assistance, and they dont just find what I need; they help me troubleshoot my projects with ideas and expertise. True, they dont have the inventory of a Home Depot, but I can usually get whatever I need and the atmosphere is worth the occasional disappointment. Everyone there is friendly and relaxed. They even offer treats to my dog!

Friendly staff! Decent prices. Very convenient location.

Wonderful helpful staff, this store is the Nordstroms of hardware without the high price. I am old, disabled and deaf the staff are wonderful to me. Help me with advise etc.

Great local hardware store with personable staff

Great customer service

Overpriced, but quicker than going to Home Depot. Staff is helpful however some of them arent really knowledgeable and will get you the wrong part. Beware and double check them, I was doing plumbing and half the time they sold me the wrong part!

Always helpful, friendly and knowledgeable.

Got my keys copied here by MAxi. She was super helpful and detailed oriented. My key was a bit unique and she really took the time to make sure the blank is the appropriate key. I know there are other cole hardware in the city, but this one is the best! They even have a master locksmith onsite.

Love this place. They have products that I have not found other places. The staff is very friendly and helpful.

Although these guys really give great customer service, there have been countless times they have failed to match paint color for us correctly, and we have bought dirt from them that we found bugs in when we got home. If you are looking for tools, this is a great place, but for paint and gardening go somewhere else.

Everytime i come in to San Carlos hardware I have a good experience ..great customer service, very friendly

Do not use any of the handymen they recommend, they do not screen the individuals the recommend and they are not dependable

Helpful crew, didnt wait long in line and they are always close by if you need assistance.

Love this place. Have everything. You need. Very friendly staff.

So much better than the big box stores!

Super friendly and helpful staff. They always greet you at the door and ask if they can help.

Great local hardware store. Very convenient.

They are so helpful and had what I was looking for.

Friendly staff

Fast and friendly

Go to for hardware 👍

Best selection and best customer service any where around. Beats Lowes and Home Depot every day of the week.

Great hardware store in a good location.

Great customer service. A little on the pricey side

People are very helpful and knowledgeable of their parts👍

Its okay

The friendliest people work here.

Friendly, helpful staff

Great place, knowledgeable personnel, prices ok

Employees were super friendly and helpful

Had the parts and on my way

Beware!!! If you purchase anything and use your debit card - San Carlos Hardware will NOT give you cash if you return it. Matt the store Manager says its the policy of the company to return it to your card. It takes several days before the money returns to your card (approx 4 to 5 days) .... NOT A GOOD POLICY ! Wont see me again.

Friendly employees sales are great

Convenient and open till 7

Very helpful service!

Little bit on the high side

Great place

Stop following me!!!