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John Harrington Automotive
946 N Cataract Ave, San Dimas, CA 91773, United States
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John Harrington Automotive
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Do
Review №1

Great shop. Great work. Fair prices. Thanks John!!

Ja
Review №2

I was referred to this shop. When I came in, I did notice that Mr Harrington seemed to be having a bad day - I tried to appreciate that, before I even asked my questions.... maybe he needed to go take care of that but he didnt assure me of anything. I asked if he had a minute he said just the one - Now I am giving the really short version - that said, he did not answer any one of my 3 three questions (which took about 5 min) but not surprisingly, willing to charge me $100 to look at it in a week (which I already explained - I had previously done with a diff company, without resolution) Then I asked if he could at least take a look at what I was seeing on my compressor, no was his answer. - it was his opportunity to interact with me for the 1st time and I very seldom give $100 to people that wont have a conversation with me. I was sensitive and respectful but after 7 minutes - it seemed like me just standing there, was rude of me - does that seem wrong, to anyone else? Thanked for his time and left. When you have customers, you cant afford to charge them with your problems. Probably not good to do that even if you DONT have a business.

Ma
Review №3

If I could give a 10 star rating I would. John Harrington is the best and most honest mechanic myself and my family has ever used Ive taken my van in there twice now thinking something might be wrong and twice now nothing has been wrong with it and both times he didnt charge me, thats pretty rare now a days I cant say enough good things about him absolutely amazing.

Do
Review №4

Excellent service at a fare price.

Ro
Review №5

Reasonably Priced and was very thorough with my car. He came highly recommended from Reatta Car Group. I really appreciate his help.

ad
Review №6

Honest, fair, and great mechanic. John is a quality guy.

Je
Review №7

Cheapest place we found for excellent work done, we travel an hour (plus traffic) to take all our cars here. And we will definitely return if we need any other work done. Thanks!!

Ma
Review №8

Battery died. Jump started it. Went to Johns, he checked it, 20 minutes later I was on my way with new battery. Very happy and grateful

Ti
Review №9

I have been one of John Harringtons Automotive clients for over 10 years.He is a straight up and honest gentleman.His shop is first rate. He takes pride in his workI recommend him to all!He has serviced several autos for me including;1993 Trek 4 cylinder Diesel Motor-home1990 Ford Expedition1995 Ford Expedition1990 Ford Aerostar Van1990 Toyota Camry1998 Suzuki Samurai Tin-Top1997 Dodge Caravan...my friends 1994 Ford Diesel F-250 Crew cab.Tim Johnson

we
Review №10

John has been our GO-TO mechanic for almost 20 years now when serious mechanical issues come up!! We trust him implicitly and know that his diagnostics & repairs will be done correctly and with true expertise!! John Harrington IS the standard bearer for honest, expert and reliable automotive repair!!! A rare combination for most repair shops.

Ph
Review №11

PLEASE READ BEFORE taking any of your cars to John Harrington Automotive.UPDATE as of MAY 2017. John refunded the cost of the radiator ( ~$230 - not the entire cost of the service) after Mitsubishi fixed our radiator. While we appreciate this, the entire process and way we were initially treated was unacceptable. Read the rest of my review to hear the saga.I had heard that John was an honest, fair, and reliable mechanic. Our recent experience (or better yet, saga) left a very bad taste in our mouth due to John and his team not properly fixing our cars radiator because he put the wrong one in, and forcing us to pay $570 for the wrong one that leaves us with a car that is now worth nothing because it cant pass a smog test due to his mistake.I understand that mechanics dont know everything, and that once they start working on a car, other problems might occur. But John didnt take responsibility for putting the wrong radiator in our car. And he didnt offer to put the right radiator in the car, without charging us for both!Here is what happened...Our radiator was leaking coolant, so we took it in to John to have it checked out. He said we needed to replace the radiator and hoses. Fine, weve gotta do what weve gotta do.After replacing the radiator, he calls back and says the radiator he put in is not the right one for our car. Not only is it not the right one, but because it is not the right one, our car wont pass a smog test because of the radiator he installed due to it needing to be a California emissions reducing radiator. He called the Mitsubishi dealer to see when the right radiator could be ordered. He said it was back-ordered until October.I called multiple dealers and the corporate office of Mitsubishi to find out when we could get a new radiator that is the right one for our car. They said by the end of April.We even had a connection with Mitsubishi who said we could order the radiator ourself and pick it up from a corporate office, and not have to use a dealer. I thought - great, well order the right radiator and take it to John to have it installed.I ask John if thats fine. He says he can replace the incorrect radiator with the correct one, but he has to charge us for the wrong one too. He said its already installed, and I cant take it off or return it.I understand that you cant just return it. But it was your mistake that you put on the wrong radiator without verifying the correct part number - which was easily found online or in the owners manual.He told us we should play hardball with Mitsubishi and make them pay for a new radiator. WHAT?! It was your mistake! You ordered the wrong one. Why are you trying to pass the blame on something you could have prevented from happening, and something that you couldve fixed if you let us get the new one for you.So were left having to pay over $500 for a radiator that isnt the right one. We also will have to purchase the right radiator and have it installed if we want our car to pass a smog test - which is required by law. So, yes, well have to do that.As of now, our car that should last another 5-10+ years is worthless because it cant pass a smog test. We cant ever sell the car because it wont pass a smog test. And this is all because John put the wrong radiator in our car.All I asked was that John realize that he made a mistake by putting in the wrong radiator. I dont mind paying for the right one. I dont mind paying for the labor to put it in. I just dont feel it was fair that we have to pay for his mistake on top of the fix. We should only have to pay for what we came in to John Harrington Automotive for - to fix our radiator (which we assumed would be done with the right one).The saga continues...Unfortunately, we wont be back at John Harrington Automotive, and Id be careful about bringing any of your vehicles to him too.

St
Review №12

Needed a brake job and John got done after little notice. I didnt expect that hed get it done the same day. Fantastic job!

Ri
Review №13

A good mechanic I trust with my cars. Not open on Saturdays.

Ma
Review №14

Honest, quick, reasonably priced. I took my truck to Johns on the recommendation of a friend, and I was very pleased and impressed. I already had a fair idea what was wrong, but said nothing other than symptoms, to see what he came back with. And he came back with the simple problem - no upselling, no unneeded work recommended. The work was done at the time promised for the price promised.

ma
Review №15

John Harrington is the most HONEST mechanic I have ever been to and Ive been driving for 50 years.. I would have to question anyone that has bad things to say... I wont take my car anywhere else and I do recommend him to anyone that says they need a mechanic!!!!

Ma
Review №16

I think Ive used John for 20 years now and have referred lots of people to him because of his honesty, quality work and fair prices. When I hear friends mention car problems, I tell them Ive got a guy..., and that Guy is John.

Da
Review №17

Best Auto repair shop in the 3 counties

Ca
Review №18

John is the best Mechanic ever and you can not find a more honest man.

gh
Review №19

Got my old Bronco rolling again. Very fair price, blew my mind!

Information
2 Photos
19 Comments
4.8 Rating
  • Address:946 N Cataract Ave, San Dimas, CA 91773, United States
  • Site:https://johnharringtonautomotive.com/
  • Phone:+1 909-394-5722
Categories
  • Car repair and maintenance
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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